Latest / The SmallBizChat with Melinda Emerson / Developing Content with SEO in Mind with Kendra Lee
Transcript
- 0:00If you're not focused on your search engine optimization, you want to be developing your
- 0:06content with search engine optimization in mind.
- 0:093, 2, 1, 0, ignition, liftoff, Ending small business failure.
- 0:20Welcome to the small biz chat podcast with the number one small business spurt, Melinda
- 0:26Emerson.
- 0:27Melinda's goal is to end small business failure, and she'll give you the information
- 0:32you need to succeed and live the life you dream of.
- 0:35Now here's your host, the small biz chat lady herself, Melinda Emerson.
- 0:45Have you subscribed to the small beshed podcast?
- 0:47Well, it's time.
- 0:49Every Wednesday, we offer listeners, bite sized actionable tips to start and grow a successful
- 0:55small business.
- 0:56And just 20 minutes or so a week, you can get a ton of insight and resources to propel your
- 1:02business forward.
- 1:03Be sure to subscribe to the small beachhead podcast today.
- 1:10Hi, everybody.
- 1:11I'm Melinda Emerson, the small business lady, America's number one small business expert, and
- 1:16I'm so excited to welcome you to another episode of the small biz chat podcast.
- 1:22Now today's show is really amazing.
- 1:25We're gonna be talking about how to drive more revenue from your website.
- 1:30Also gonna talk about how to tackle that content beast that you weighing so many of
- 1:36down.
- 1:37And if you wanna know how to attract target customers to you, we have an expert here who's
- 1:43gonna talk about how to develop that killer pitch.
- 1:47Now if you're looking for ways to grow your sales online, you are in the right place My
- 1:53expert has tools to boost your sales by, and we're also gonna talk about if you struggle
- 1:59with content, if if you dread content.
- 2:02We're gonna give you some information that's gonna help you think about it the right way and
- 2:07be able to develop content that is relevant and valuable.
- 2:11And most importantly, attracts your target customer.
- 2:14Now how many of you know that you need different pitches about your business for
- 2:21different situations.
- 2:22Well, we have the killer pitch master in the house, and she's gonna be breaking it down for
- 2:27us about all the well, first of all, what makes a good pitch and how many different pitches
- 2:32every small business owner should have.
- 2:34Now here on the small bizchef podcast, We talk about how to start and grow a successful small
- 2:41business, and my guests have valuable insight to share And you're gonna either advise because
- 2:47they are from all different walks of life and stages of business, but all of them are pure
- 2:53experts in their field.
- 2:55Now here at the small business chat podcast, we are a peer to peer mentoring program.
- 3:02Our mission at the small business chat podcast is to end small business failure.
- 3:07And we just want you to get invaluable price advice that you do not have to pay for.
- 3:14Now it's time for me to get started with our interviews.
- 3:18Now my guest today is Kendra Lee.
- 3:21She is an author speaker and revenue generator.
- 3:24She's the founder of KLA Group, a sales consultancy and marketing agency that helps
- 3:30small and medium businesses get singing, get hurt, and get traction to achieve their dream.
- 3:36She's also the author of the sales magnet, And for more information, you can go to
- 3:40klagroup.com.
- 3:44Kendra, welcome to the small Bishop podcast.
- 3:47Well, thank you for having me, Melinda.
- 3:49Now tell us, how did you become the web guru?
- 3:53Like, the web sales guru.
- 3:55I wanna hear your back story.
- 3:57Oh my gosh.
- 3:58You know, I never in a 1000000 years thought that I would be doing marketing and sales.
- 4:04Because I started my career in accounting.
- 4:08How at her, I knew that there was something more something more exciting out there And I
- 4:15had a colleague who said, oh, you know what?
- 4:17You should be in sales.
- 4:19And that started my whole career When I went into sales, I discovered I really like new
- 4:26business.
- 4:26I like meeting all these new people and talking with them.
- 4:30And even more, I like working with small companies, and that's what led me down the path
- 4:37to sales and marketing.
- 4:39Love it.
- 4:40Love it.
- 4:40So let's talk websites first.
- 4:43What is the biggest mistake that people make when building a website?
- 4:47I think the Biggest mistake.
- 4:49I'm gonna give you a couple of them.
- 4:511 is focusing only on themselves and not really thinking about who is it that is coming to the
- 4:59site.
- 4:59So all your content is about you, but not from the perspective of what your audience cares
- 5:07about, and it really needs to be about the target market.
- 5:10A second mistake that they tend to make Is it when somebody gets there, there's nothing for
- 5:17them to do.
- 5:17There's nothing for them to download.
- 5:20There's just call me.
- 5:22Or email me, but there are no other assets.
- 5:24There's no content for them to read.
- 5:27So they don't really get to know, like, and trust you.
- 5:30Instead, you're thinking, oh, just sign up.
- 5:34Call me.
- 5:35We'll help you, but you haven't done anything to earn that trust.
- 5:39Wow.
- 5:39And now let's talk about SEO because SEO is one of these, like, I don't know Kabuki words that
- 5:45people have been using.
- 5:47Like, there's all these snake oil sales went out here that sell SEO promising to
- 5:51get you on the first page of Google.
- 5:53Right?
- 5:53You know, but I
- 5:54you know, that SEO is in important, but can you explain to us how SEO work a concert with your
- 6:02content?
- 6:03Right?
- 6:03Cause there's on-site SEO and there's off-site SEO but I really kinda wanna talk about the SEO
- 6:09that you can kinda do yourself before you engage professionals to.
- 6:13Okay.
- 6:14So SEO for all of you that don't know is when the search engines will serve you up when
- 6:23somebody goes and puts in the Google line, a request.
- 6:26So they're searching for something.
- 6:28And if you have strong search engine optimization, Then you, your goal is to be on
- 6:35that first page where people will find you.
- 6:38Content is one of the key ways to build your authority and your level of search engine
- 6:46credibility.
- 6:47When you're writing your content, or things that you need to do are to be using keywords
- 6:56that people would search.
- 6:58So you wanna think about when they sit down to search for your services or the problems that
- 7:03they have, what are the words that they're using?
- 7:07How are they describing it?
- 7:10You use those keywords in the content that you are writing.
- 7:14As it relates to your website, there are places that you wanna make sure that you have it.
- 7:19So definitely on page on the page when you're writing, you wanna have your keywords used
- 7:24throughout, but it's not just there.
- 7:27When search engines are reading, they're not reading all the content as much as they're
- 7:32reading what your URL is.
- 7:34So what the link is, they're reading the headings, the content as well, and then they're
- 7:40reading the content itself.
- 7:43So you want to have used keywords throughout your content, as well as in the link that
- 7:50you're using, and when you put descriptions, hex, you want keywords there, and you want
- 7:58keywords in the headings themselves.
- 8:01Within your content.
- 8:03So as you're writing, the keyword strategy is really important.
- 8:08Do you want me to keep going, we'll end up?
- 8:10No.
- 8:10I actually have a follow-up question to that.
- 8:12So that is so you're talking about keyword strategy.
- 8:16So now let's talk about Prontage strategy.
- 8:20Does everybody need a blog?
- 8:22You know?
- 8:22You know, how can you I know we're, you know, content is like this big hairy beast.
- 8:28Like, if people are are, you know, get overwhelmed by steamrolled over and, you know,
- 8:33and and then there's people that just don't do it well.
- 8:36And they put up content that's just okay or mediocre or littered with typos.
- 8:41Right?
- 8:41So I I want to really kinda understand from you Like, it, like, okay.
- 8:46I have my keywords.
- 8:47I know what they are.
- 8:48Now how about getting to this content?
- 8:50Like, what what what is a good robust you know, content mix really made up.
- 8:55So you asked about blogs when when people come to your website, They're coming to learn more
- 9:02about you, your business, who you help, and how you help them.
- 9:07So you want your content to answer those questions for them.
- 9:12And you want it to be very, very clear.
- 9:15Should you have a blog?
- 9:16Should you not have a blog?
- 9:171 of the benefits of a blog, whether it's video or just text based, is that it helps people get
- 9:25to know you to hear how you address the problems that they had, hear more about the
- 9:32problems that they have, and what they should be thinking about.
- 9:35So blonde gives you an opportunity to continually add new content.
- 9:39At the same time, your web pages need to describe your services Some of the frequently
- 9:47asked questions that people have, how they can reach you, something about you as a company, so
- 9:55they can feel like they can get to know you and like you.
- 9:59So you have your your website content as well as your blog content.
- 10:06Should you have a blog?
- 10:07Should you not have a blog?
- 10:08Not everybody needs one.
- 10:10One of the benefits is that when you have 1, you're continually adding to it, and that shows
- 10:17Google that you're paying attention to your website It likes that, and it will help your
- 10:23search engine optimization.
- 10:26And I can testify to that someone who's written over 5000 articles about how to start
- 10:30and grow a successful small business to keep presenting the traffic to my website is organic
- 10:35search for that very reason.
- 10:36But I've been blogging continuously since 2009.
- 10:40Right?
- 10:40You know, so it you know, that's a whole lot of blogging.
- 10:43But I'm glad you talked about that because I think people there are people that hate your
- 10:47right.
- 10:48Right?
- 10:48And then you tell them, oh, you need to be blogging.
- 10:51And I'm like, look, if you hate to write, please don't do that.
- 10:54I don't want you I don't want you to go through the pain of that, but I I'm really glad that
- 10:59you talked about the stuff people wanna know.
- 11:02How what who you help and how you help them and how to contact you and some FAQs on there.
- 11:09Now, there was a trick that was going around on websites a couple of years ago, where when you
- 11:13would hit the contact us page or the about us page, a little video would start playing.
- 11:19Now what's your thoughts about that?
- 11:22Is that played out, or is that still effective?
- 11:24You know, video is fabulous, and video is more engaging than just tech.
- 11:31A lot
- 11:32of people want to press and watch a video.
- 11:35So from my perspective, use video wherever you can.
- 11:38You don't like to write, maybe you're very comfortable going on video.
- 11:43So put yourself on video, create a 30 second 1 minute video, Put one on your homepage, put it
- 11:49on your contact page, put it on your about us page.
- 11:53So you can have different videos to different places, and then people really get to know you,
- 11:59and you can talk about the things that they care about.
- 12:02So I'm a very strong believer in video.
- 12:05I don't like having it automatically start.
- 12:09So our recommendation is when you put it on your website, you have the play button So you
- 12:14have the option to start the video, but you don't automatically just have it start playing
- 12:19anymore.
- 12:20Thank you for setting the record straight on that because autoplay videos make me crazy, but
- 12:26I didn't know if I was like, you know, it was a SEO thing or something.
- 12:29Now Can you clear up a myth for me?
- 12:32There's all these people that talk about search engine rankings and algorithm that I know it,
- 12:38you know, it seems like every 10 minutes, the algorithm changes, whether it speaks with
- 12:42Google or whatever.
- 12:43So can you just talk about this whole this concept of search engine raking?
- 12:48Like, is it something that you can even do anything about?
- 12:51Is it something that you can even control, or is it, like, Just put keep putting quality
- 12:56content out there, and the world will find you.
- 12:59You know what I mean?
- 12:59Or is it like tree fall of the woods and nobody heard it fall?
- 13:02Right?
- 13:02You know, I don't I don't know But there's so much conversation about search engine rent, you
- 13:08know, search and and how can help you beat the system in white hat and black hat stuff.
- 13:14And so I really want you to kind of talk about what, you know, what goes into the algorithm
- 13:21and what could help you rank higher.
- 13:23So at the very least, if you're not focused on your search engine optimization, you want to be
- 13:30developing your content with search engine optimization in mind.
- 13:35Because if you're gonna write the content, why not write it in a way that it could be found?
- 13:38You took time to do it.
- 13:40You've got 5000 articles out there.
- 13:42You want somebody to read them.
- 13:44So you wanna use search engine optimization best practices.
- 13:48There are 3 core elements that go into search engine optimization.
- 13:52There's the on page, which is your content.
- 13:55There's off page, which are all those things that surround your website that could push
- 14:00people back to your website.
- 14:03So think you're out on social media and you link back to your website.
- 14:07Another Organization likes an article, they link back to your website.
- 14:12But that's the off page.
- 14:14And then there is the technical aspect, which says that you have a clean website.
- 14:19It doesn't have technical problems with it.
- 14:22You don't have errors on it.
- 14:24It it is structured correctly.
- 14:27So those are the 3 primary elements that go into your search engine optimization.
- 14:33Depending what you do and where you're located and what keywords you use It can be hard to
- 14:40rank because there are other bigger behemoths out there spending 100 of 1000 of dollars every
- 14:47year focused on making sure they rank.
- 14:50So does that mean you should give up?
- 14:52Absolutely not.
- 14:54But it says that we wanna use search engine optimization best practices, and we're going to
- 15:01focus on keywords, because our keyword strategy is important, that may not be as popular, but
- 15:09are still searched by our audience.
- 15:13So, no, it's not a myth.
- 15:16Do you spend all your time on it?
- 15:18No.
- 15:19Because it's only one of many marketing strategies you should use.
- 15:24Should you not do it?
- 15:26Yes.
- 15:26You should do it because if somebody's gonna go do an organic search, don't you wanna be found?
- 15:32So use the best practices for it.
- 15:34And when you get to a size where you can afford it, then you're probably gonna use outsource
- 15:39burn because it is pretty complex as you talked about.
- 15:43Alright.
- 15:43Well, when we go back, we're gonna talk about if you wanna engage outside SEO farm to work
- 15:49with your business, we're gonna talk about how much you can expect to pay.
- 15:52You're watching the small biz chat podcast, and we will be right back.
- 15:57Hi.
- 15:58I'm Melinda Emerson's small biz lady, and I wanna welcome you to small biz lady university.
- 16:03Our mission here is to end small business failure.
- 16:06So all the courses here are about 2 things.
- 16:10How to become your own boss or how to make money online.
- 16:14So that's what we do here.
- 16:16So whether you wanna learn about email marketing and sales funnels, or you're ready to
- 16:21get started with social media selling, or if you're really just getting started with e
- 16:25Commerce, you might wanna jump into our how to sell and market online course.
- 16:29Either way, if you want to learn how to become your own boss and do it well, I have everything
- 16:36you need here at small bus lady diversity.com.
- 16:39If you have any questions or have any technical problems getting signed up, just email us at
- 16:44support at melendamerson.com.
- 16:48Take care.
- 16:52Hi, everybody.
- 16:53Welcome back to the Small Bishop podcast I'm Melinda Everson's small business lady, your
- 16:57host.
- 16:58And we're talking with Kendra Lee about all things websites and SEO.
- 17:03So Kendra, I wanna know if I'm gonna engage an SEO firm to work with my company.
- 17:10What should I really be?
- 17:11What should my expectations be of what the investment might be like monthly to get
- 17:15support.
- 17:16Sure.
- 17:16So, of course, I can say, oh, it ranges all over everywhere.
- 17:20Part of it's gonna depend on what they're doing for you.
- 17:24To net it out at the beginning, I would say expect that it's gonna be somewhere between
- 17:301500 to 25100 at the low end.
- 17:34And, really, it depends on how much they're doing for you.
- 17:40Because there are some companies depending on how much you're having that can go up to
- 17:44$506,000 a month.
- 17:47But with SEO, because content is so important, there should be a blogging element as part of
- 17:53that.
- 17:54There may be social posting that is included as part of that.
- 17:58That gives you a range that you could expect.
- 18:01I'm seeing some firms try to charge by the keyword that they work on.
- 18:05So if they work on 10 keywords a month or they work on 25 keywords a month, that's how that's
- 18:11what the difference is
- 18:12in your pricing.
- 18:13Is that legit or no?
- 18:15It can be really challenging and it puts a lot of pressure on the firm because if they're
- 18:20doing it based only on keywords, then you as the client are gonna pay attention to those
- 18:26keywords and look to see, are you ranking better?
- 18:29What you wanna look at when it relates to the keywords is what's the keyword density.
- 18:35And that term means how frequently is that word searched?
- 18:39The more frequent the search The higher the density, the harder to rank for it, because
- 18:47there's a lot of competition because a lot of people are searching for it.
- 18:51So, yes, I have seen the same thing where it may be based on a number of keywords or the
- 18:58total overall keyword density count.
- 19:02Now let's talk about that, though.
- 19:04So how should one measure the ROI of SEO because I know a
- 19:09lot of times when you hire a firm to work with you, they're always like, look.
- 19:12You're not gonna see any results of this until 4 months.
- 19:16Like, is that true?
- 19:18Or, I mean, and once the 4 months hit, what are the markers we should be looking
- 19:23Absolutely.
- 19:24So SEL is all about organic ranking and capturing those people who are out doing the
- 19:32searches.
- 19:33It can take realistically, it's not 4 months.
- 19:37It's probably 6 months to a year However, you can see progress every single month.
- 19:47So a lot of people will come to us Research engine optimization, they'll say, okay.
- 19:52We wanna get x number of leads every single bond.
- 19:55Well, SEO isn't about The leads as much as driving more traffic to your website.
- 20:03So the real metric that you're looking for is is there an increase in traffic on your
- 20:09website?
- 20:10Then your content strategy picks up from there, because you're driving them to the website and
- 20:16you wanna have good calls to action throughout the site.
- 20:19You wanna have different types of content that people can engage with.
- 20:22And you want some gated content where people have to register because then you can start to
- 20:29see conversions.
- 20:31But your SEO is about getting them to the site.
- 20:34And then your content is about having the right things on the site so they will sign up and
- 20:41convert.
- 20:42So pay attention to traffic.
- 20:44You're looking for an increase in traffic.
- 20:47Alright.
- 20:47Alright.
- 20:47And last question for you.
- 20:49What is the best business advice you've ever got.
- 20:52The best business advice that I still fall back on is that when you hire someone, that you hire
- 21:01a person who can do more than one role.
- 21:04They may do only the primary thing you want them to do but they have to be able to do other
- 21:10things in the event that that need for the role that you hired them for changes.
- 21:16I would say.
- 21:17Perfect.
- 21:17Well, thank you so much, Kendra.
- 21:19This has been so, so, so, so, so helpful.
- 21:21And I really think you've even enlightened me about things that people need to know about SEO
- 21:27for one that SEO should include content, not just overworking on these keywords for you.
- 21:32So thank you for that.
- 21:34And when we come back, we're gonna talk about how to tackle the content beast.
- 21:38I'm Belinda Emerson's small biz lady.
- 21:40You're watching the small biz chat podcast.
- 21:43We'll be right back.
- 21:47Don't miss out on your chance to register for the small biz lady university one day virtual
- 21:53startup boot camp.
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- 22:19Sign up today at smallbizladyuniversity.comforward/startupbootcamp.
- 22:32Thanks for listening to the small biz chat podcast with Melinda Emerson.
- 22:36Subscribe to this pod cast wherever you listen to podcasts and join us next Wednesday for more
- 22:42fantastic information and interviews.
- 22:45Sources and small business success strategies by visiting Melinda's website succeed as your
- 22:51own boss.com.
- 22:52Thanks again for listening, and we'll see you next week.