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Empathy in the Workplace
What’s the difference between empathy and sympathy? Empathy means ‘I am with you in your feelings’ whereas sympathy means ‘I can understand your feelings’. When you’re able to fully be with someone in their feelings, it allows the other person to be witnessed and understood. People might use empathy and sympathy interchangeably, but they’re not the same. However, compassion is still used in both.
Empathy is the basis for healthier relationships because it helps us understand other people’s feelings and it helps us understand their perspectives. It also helps us understand what their true…
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