Latest / Keys To The Shop : Equipping Coffee Shop Leaders
SHIFT BREAK! Help! My Baristas Ask me the Same Questions!
Do you find yourself saying this? Over the years I have heard this or a version of this on repeat (the irony!) What is going on? Why do your staff ask you the same things over and over again? Well, the answer may not be what you want to hear, but it may help solve the problem.
Today on Shift Break we will be talking about what the most common reasons are for staff asking and re-asking questions, what it means, and what you can do to solve the real problem or discern whether there is even a problem at all!
This is one of those episodes where you have to come with a mind to take ownership…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.