How Understanding Clients' Needs Prevents Costly Mistakes

Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies · Apr 9, 2023 · 20m

Why do your clients hire your agency? Do you know the struggle or challenge that led them to you? Many agency owners think they know these answers. However, a deeper search could lead you to change your entire strategy. It starts with simply asking clients what they expect and need. Armed with this information you can rethink who and how you're marketing to your prospects. Today's guest talks about two mistakes he made at his agency and how he learned the importance of defining the client's north star in order to know what they really want.

Valentin Radu is the CEO of OnmiConvert, an agency…