Latest / Arroe Collins Like It's Live / C.T.C.S Episode 244 Being In Control, A Total Shit Show Plus F1 Racing

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C.T.C.S Episode 244 Being In Control, A Total Shit Show Plus F1 Racing · Arroe Collins Like It's Live

0:00
Speaker 1: It's kind of a cool place to hang out. Arrow.net.
0:02
Speaker 1: A-R-R-O-E dot net. An entire network of podcasts that really
0:07
Speaker 1: do fit into your life. One of them, Beyond the Calling.
0:11
Speaker 1: The men and women who have served this nation so greatly.
0:15
Speaker 1: It's time to hear their stories and what their new
0:18
Speaker 1: outreaches in life include. Beyond the Calling. Only on Arrow.net.
0:23
Speaker 1: A-R-R-O-E dot net. Enjoy your explorations. Yo, what's going on?
0:34
Speaker 1: My name is CT. When I'm not busy being that arrow,
0:37
Speaker 1: the podcaster guy, I live in the real world. I mean,
0:40
Speaker 1: everybody has to have a job, right? Mine just happens
0:42
Speaker 1: to be CS, you know, customer service, solutions, relationships, keeping
0:48
Speaker 1: your team motivated in an age of constant connections. Each
0:51
Speaker 1: and every guest has chosen to stop into your location.
0:55
Speaker 1: Now the question is, how are you going to get
0:57
Speaker 1: them back? Episode number 244, Being in Control, A Total
1:03
Speaker 1: Shit Show, and F1 Racing. This is CTCS. CTCS. Transition walk,
1:12
Speaker 1: day number one out of four. Why would I want
1:16
Speaker 1: to leave this forest? On this path, enjoying this summer-like day,
1:20
Speaker 1: it's almost like a Jordan Peele movie. Why do I
1:24
Speaker 1: want to move out of this atmosphere to go out
1:28
Speaker 1: into the real world that's scary all its own? The
1:33
Speaker 1: realisms of horror, terror, frightening times. that sends your shivers
1:40
Speaker 1: into a mode of de-icing your capability and curiosity. Oh,
1:47
Speaker 1: for the love of God, what are you talking to,
1:50
Speaker 1: an author here? Yeah, yeah, maybe that can serve as
1:54
Speaker 1: a seed to get me a book so I can
1:56
Speaker 1: keep my butt right here in this forest and not
1:59
Speaker 1: have to go into sea ice. Oh boy, keep it positive, dude,
2:04
Speaker 1: keep it positive. The very second you walk inside the
2:07
Speaker 1: grocery store, of course, everybody's going, Oh my God, where
2:09
Speaker 1: have you been? How have you been? What have you
2:11
Speaker 1: been up to? It sounds like I'm walking into a
2:14
Speaker 1: chicken house. It really does. And I grew up in
2:17
Speaker 1: one of those up there in Montana and Wyoming. And
2:24
Speaker 1: you knew exactly what I was saying, right? You know,
2:26
Speaker 1: like Charlie Brown. Welcome to a brand new week. The
2:32
Speaker 1: MOD pretty much looked at me and said, I'm going
2:36
Speaker 1: to need you to close the store tomorrow night. I
2:38
Speaker 1: don't like to close this place by myself. You're going
2:40
Speaker 1: to need to stay until closing. And for the first
2:44
Speaker 1: time in six years... I literally stopped in my tracks...
2:49
Speaker 1: And I said what I've been feeling for a long time.
2:51
Speaker 1: And that is... You guys don't understand who I really am.
2:56
Speaker 1: What I really do. What I expect from me. And
2:59
Speaker 1: if I can't live up to my expectation... I get
3:02
Speaker 1: rid of the walls. And then with my fingers... I
3:06
Speaker 1: showed about a quarter of an inch between my index
3:07
Speaker 1: finger and my thumb, and I said, that's what this
3:10
Speaker 1: store is in my life. That much of my life.
3:13
Speaker 1: And she didn't know what the fuck to say. I
3:16
Speaker 1: swear to you, I'm not being an ass. I swear
3:20
Speaker 1: to you, I'm not being an egomaniac. You may come
3:22
Speaker 1: across as that. But, you know, when you've done as
3:24
Speaker 1: many years of radio as I have, and how many
3:27
Speaker 1: times that you're thrown into all these different situations that
3:30
Speaker 1: you have no control over, one of the things that
3:32
Speaker 1: I decided when I left radio... Hey, look, I am
3:36
Speaker 1: now in control. I am now the one that's going
3:40
Speaker 1: to make the decisions. So when people step into my
3:43
Speaker 1: circle and they want to make a decision for me. Look,
3:46
Speaker 1: this is a conversation for all people of retail. You
3:49
Speaker 1: know you're putting in extra hours. You know you're getting
3:52
Speaker 1: paid shit money. You know that all of this bad
3:55
Speaker 1: crap is happening around you. And somehow, someway, you've got
3:58
Speaker 1: to put on that candy-coated plastic bathroom mirror smile. So
4:01
Speaker 1: then speak up. Say something. What are they going to do,
4:03
Speaker 1: fire you? Go get another job. A guest comes up
4:06
Speaker 1: to me and says, I've got to return this. They
4:09
Speaker 1: charge me way too much money. They charge me $ 19. 99
4:11
Speaker 1: per pound, and it's only $ 7. 99. I said, my God,
4:14
Speaker 1: let's fix this right now. And I'm looking at the receipt.
4:16
Speaker 1: I'm looking at the receipt. I'm sure you look at receipts, too.
4:19
Speaker 1: Can you read it verbatim as, you know, like a
4:22
Speaker 1: book or like a newspaper or a magazine? Read it verbatim.
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Speaker 1: I couldn't find the $ 20. 99 that they were charging her
4:28
Speaker 1: for that pound of shrimp. And so she finally looks
4:31
Speaker 1: at me and she goes, Well, if you put on
4:33
Speaker 1: a fucking pair of glasses, you might be able to
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Speaker 1: see it. Okay, that's a game changer with me. What
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Speaker 1: about you? And that's this edition of What Would You
4:42
Speaker 1: Do When Somebody Says... Why aren't you wearing your fucking glasses? Ooh,
4:46
Speaker 1: come on. I need to give you an update on
4:49
Speaker 1: this Old Spice we talked about on the last episode.
4:52
Speaker 1: It's like $ 17 for this Old Spice. What I didn't
4:56
Speaker 1: do was smell it because I thought, okay, I'll just
4:58
Speaker 1: go to another store, not even associated with this store,
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Speaker 1: and see if it's still $ 17. 99. And I thought, well,
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Speaker 1: what does it even smell like for $ 17 when everybody
5:05
Speaker 1: else is doing $ 6. 99? So I'm going to smell this stuff.
5:08
Speaker 1: It's Old Spice Vanilla and Shea Total Body. Smells like summertime.
5:15
Speaker 1: Like suntan lotion. Like you could be the cool kid
5:19
Speaker 1: in the school. Yeah, it's good. But is it worth
5:22
Speaker 1: 17 bucks? I almost feel like I have to plead
5:26
Speaker 1: my case every time I come to work. You that
5:28
Speaker 1: way at your place of business, doesn't matter if you're
5:30
Speaker 1: a retailer or not. It's like the whole freaking world
5:32
Speaker 1: is pissed off at something. And all you're doing is,
5:35
Speaker 1: I just want to be liked. I realize I can
5:38
Speaker 1: say some stuff that gets people... Maybe a little bent
5:41
Speaker 1: out of shape, but you know, all we're doing as
5:44
Speaker 1: a team is just venting. What, you don't think they
5:47
Speaker 1: don't vent in the NFL? Hockey? Oh, God, especially hockey.
5:50
Speaker 1: It's got to be hockey. They've got to be able
5:52
Speaker 1: to vent. Oh, my God, that hockey puck hit me
5:54
Speaker 1: in the ass last night, gave me a bruise the
5:57
Speaker 1: size of Christmas. Oh, my God. CTC! Please don't move.
6:01
Speaker 1: There's more CTCS right around the corner. A great conversation
6:05
Speaker 1: with the legendary Hugh McCall. And you know what? I
6:09
Speaker 1: didn't even know it was him. For some stinking reason,
6:12
Speaker 1: I didn't even know it was him. Plus, words on fire,
6:16
Speaker 1: a shit day breakdown, and so much more. Hey, thanks
6:22
Speaker 1: for coming back to CTCS. This time around, a conversation
6:26
Speaker 1: with Hugh McCall, the legendary Hugh McCall. And it didn't
6:29
Speaker 1: even register inside my mind. Words on fire and a
6:33
Speaker 1: shit day breakdown. Welcome back to CTCS. CTCS. Transition walk,
6:41
Speaker 1: day number two out of three. Oh, I need this
6:44
Speaker 1: walk through this forest today. The peace, the tranquility, the
6:47
Speaker 1: inner beauty of nature. Something speaking to me other than
6:50
Speaker 1: the voices in my head. What, you think I'm alone?
6:54
Speaker 1: Come on, I work in retail. I'm just the only
6:56
Speaker 1: one that'll blatantly come out and talk about it. This
7:00
Speaker 1: is one of those la-la-la-la-la-la-la-la days. Because I've been asked. No, no,
7:05
Speaker 1: I wasn't asked. I was told that I'm closing tonight. Hmm.
7:10
Speaker 1: Had a conversation about that with the GM. Yeah, the
7:14
Speaker 1: top dog. Had to come to Jesus. And I said,
7:18
Speaker 1: I think it's about time you figure out who you
7:20
Speaker 1: really have on your team here. And it's not who
7:23
Speaker 1: I am portraying or this role that I'm playing inside
7:27
Speaker 1: this store. Because it is a role. It's a game
7:30
Speaker 1: to me. And when it doesn't feel like a game
7:33
Speaker 1: anymore and it's getting too real, then you create a
7:37
Speaker 1: la-la-la-la-la-la-la-la moment out here on this path moving through this forest.
7:42
Speaker 1: And maybe it's time to bring in 60 Minutes. or
7:46
Speaker 1: even CBS Sunday Morning, and quit playing this role. It's
7:51
Speaker 1: time to bring the truth. Oh my, this is an
7:56
Speaker 1: extremely tough struggle. I always say that I'm the greatest
8:00
Speaker 1: actor that you'll ever meet. And yet I can't act
8:02
Speaker 1: myself here today. I can't act myself out of not
8:06
Speaker 1: being able to act myself out, if you know what
8:09
Speaker 1: I mean. I don't know, little things like that where
8:12
Speaker 1: you feel like that you're being taken advantage of. And
8:14
Speaker 1: come on, this is any job on the planet. You
8:16
Speaker 1: could be at a bank. You could be at Home Depot.
8:19
Speaker 1: When you feel like that your bosses are taking advantage
8:21
Speaker 1: of you, how do you make it through that storm?
8:23
Speaker 1: How do you get through that mountain? What's the actor
8:25
Speaker 1: in you saying to you? The head, the heart, they're communicating.
8:30
Speaker 1: What are they saying? The man who shaped Charlotte, North
8:34
Speaker 1: Carolina when it comes to the financial success that the
8:36
Speaker 1: city has had is a gentleman by the name of
8:38
Speaker 1: Hugh McCall. And Hugh McCall, I guess, came into the
8:42
Speaker 1: store today. And I say I guess because mentally I'm
8:45
Speaker 1: not here. And so I got into a very deep, deep,
8:49
Speaker 1: deep conversation with Hugh McCall. We were talking about just
8:52
Speaker 1: life in general, talking about people in general, talking about
8:55
Speaker 1: just everything in general. And so people were standing around
8:59
Speaker 1: looking at me, looking at Hugh McCall, And I'm sitting
9:02
Speaker 1: there going, what am I doing wrong here? What am
9:04
Speaker 1: I doing wrong? Now, it's not that I don't know
9:06
Speaker 1: Hugh McCall. But for some stinking reason, I don't know
9:08
Speaker 1: what the human brain does. But for some reason, my
9:11
Speaker 1: brain did not register that it was Hugh McCall. Which
9:14
Speaker 1: is so odd of me. But the thing is that, yeah,
9:17
Speaker 1: I'm getting into this deep conversation. And that new guy
9:19
Speaker 1: Bill just says, what did you guys talk about? What
9:22
Speaker 1: do you mean, what did we talk about? Well, you
9:24
Speaker 1: guys were out there for about 20 minutes just sharing
9:26
Speaker 1: and laughing and having a good time. I don't know
9:28
Speaker 1: what you're talking about. And I really don't. I really don't.
9:32
Speaker 1: And in reality, what that proves is, is that you
9:34
Speaker 1: could be the richest man in the world, or you
9:36
Speaker 1: could be somebody who's barely getting by, and you don't
9:38
Speaker 1: even have enough food, and you don't have enough money
9:41
Speaker 1: for food tonight, and I'm still going to treat you
9:43
Speaker 1: like a billion dollars. That's just who I am. I
9:46
Speaker 1: don't care if you're the richest man. I don't care
9:49
Speaker 1: if you're the poorest person. We are all equal. That's
9:51
Speaker 1: who I am. Now ask me, did I talk to
9:55
Speaker 1: a butterball jerky on the way in i don't know
9:57
Speaker 1: maybe i did i guess you could say i'm pretty
9:59
Speaker 1: snoopy because i am i'm a professional interviewer it's what
10:02
Speaker 1: i do on my podcast of course i'm asking people
10:06
Speaker 1: one of the things that i always do on the
10:07
Speaker 1: weekend what are you doing this weekend just to try
10:09
Speaker 1: to get an engaging conversation going on And this weekend,
10:12
Speaker 1: it seems like everybody is headed to South Carolina because
10:15
Speaker 1: the blueberries are ready. And people want to go pick
10:18
Speaker 1: their blueberries. And so, you know, they're sitting there talking
10:21
Speaker 1: about it and stuff. And I go, do you have
10:23
Speaker 1: your sunscreen? It's going to be 90 tomorrow. Oh, my God.
10:25
Speaker 1: I never even thought about that. So we're going to
10:27
Speaker 1: go blueberry hunting this week. That seems like what everybody
10:30
Speaker 1: wants to do this weekend. So I'm expecting a lot
10:32
Speaker 1: of blue fingers next week from all the picking. I
10:36
Speaker 1: am a radio smartass because that's what radio people do.
10:40
Speaker 1: So the general manager comes by, the one that says,
10:41
Speaker 1: you're working till 11 o'clock tonight. You're closing with me.
10:45
Speaker 1: I don't want to close the store by myself. And
10:48
Speaker 1: so she comes running around the corner and says, oh, man,
10:50
Speaker 1: how you doing today? You're chomping on that gum pretty good.
10:53
Speaker 1: I said, yeah, I'm trying to keep level-headed. And she goes, oh,
10:56
Speaker 1: what are you talking about? I said, well, If I
10:58
Speaker 1: had meth right now or if I had fentanyl, I
11:02
Speaker 1: would probably be a lot better than what I am
11:03
Speaker 1: right now. And the look that she gave me. Now,
11:06
Speaker 1: of course, I'm a smartass in the radio industry. I'm
11:08
Speaker 1: going to say shit like that because it's a fucking
11:11
Speaker 1: joke is what it is. Well, now I'm sitting here going,
11:14
Speaker 1: maybe you shouldn't have said that, dude. She's probably going
11:15
Speaker 1: to call for a fucking drug test now. I am
11:18
Speaker 1: absolutely 100% a huge fan of America's Got Talent. We've
11:23
Speaker 1: been there since the very, very, very, very, very beginning.
11:25
Speaker 1: And there was a gentleman that was on there this week.
11:28
Speaker 1: This is the opening rounds of it. And I swear
11:30
Speaker 1: to God, the moment he came out on stage, I thought, oh,
11:33
Speaker 1: my God. So I tell my wife, I said, that's him.
11:36
Speaker 1: That's the guy that comes in. So he just came
11:38
Speaker 1: in like not even maybe three minutes ago. And I said,
11:41
Speaker 1: I know you can't talk about this, but you are
11:44
Speaker 1: that guy on America's Got Talent, aren't you? And he
11:46
Speaker 1: kind of laughs it off. No, no, no, I'm not
11:49
Speaker 1: that guy. I said, listen, I know the show is
11:51
Speaker 1: still in prerecord mode. And that means when they go live,
11:56
Speaker 1: then you can start talking about it. But I'm telling
11:58
Speaker 1: you inside my heart, you are that guy that's going
12:02
Speaker 1: on to the next round that Simon Cowell absolutely loved.
12:05
Speaker 1: He smiled. He shook my hand. And I'm going, yes,
12:09
Speaker 1: it is him. Normally, I walk around the store. when
12:13
Speaker 1: we're closing it, and I've got to do my little hallelujah,
12:15
Speaker 1: and I've got to do my little pep talk, and
12:17
Speaker 1: I've got to make sure that, oh my God, we're
12:19
Speaker 1: so great, we did the best, blah, blah, blah, blah, blah, blah.
12:22
Speaker 1: I'm not being an, oh, listen to that. Yeah, you
12:25
Speaker 1: know what that says? That we are officially closed, and
12:28
Speaker 1: the locks are on. I think the one thing that
12:31
Speaker 1: really hits me hard is, oh, thank you. The thing
12:34
Speaker 1: that hits me the hardest is, it's all based on
12:37
Speaker 1: one thing. We make sure that that store is immaculate
12:40
Speaker 1: before we leave, But when I walk in here at
12:43
Speaker 1: 2 o'clock tomorrow, I guarantee you the store will be
12:46
Speaker 1: a filthy mess. And my thing has always been for
12:49
Speaker 1: the daytime people, you're lazy. You're lazy. Why don't you
12:53
Speaker 1: make this store beautiful for the rest of us when
12:55
Speaker 1: we come walking in? Because Lord knows you got yourself
12:59
Speaker 1: a pretty picture. Compliments of the nighttime team. Please don't move.
13:10
Speaker 1: There's more CTCS right around the corner. A total shit
13:13
Speaker 1: day breakdown. Practice what you preach and the mighty ghost
13:17
Speaker 1: has struck out. Hey, thanks for coming back to CTCS.
13:24
Speaker 1: This time around, a shit day breakdown. Practice what you
13:27
Speaker 1: preach and the ghost has struck out. CTCS. Here we are.
13:33
Speaker 1: It's barely 620 a.m. The sun is not up yet.
13:38
Speaker 1: And this is the part of the grocery store business
13:40
Speaker 1: that people don't know about me, is that even though
13:43
Speaker 1: I did get home late last night because I had
13:45
Speaker 1: to close, I still had to do my show prep.
13:48
Speaker 1: And people in the grocery store, they look at me
13:50
Speaker 1: when I say that I got to go home and
13:51
Speaker 1: do my show prep. They don't get that. It takes
13:54
Speaker 1: a full week to get ready for my next new week.
13:58
Speaker 1: And then you've got to do so much production. I'm
14:00
Speaker 1: a seven-day-a-week podcast kind of guy. So I'm in the
14:03
Speaker 1: studio with only three and a half hours of sleep.
14:06
Speaker 1: Maybe not grocery store people, but that's what broadcasters do.
14:10
Speaker 1: And now try to convey that to somebody that is
14:12
Speaker 1: your co-worker in the grocery store business. And you get
14:15
Speaker 1: that cockeyed head look that pretty much says, you fucked up, dude.
14:20
Speaker 1: You fucked up. Transition walk, day number three out of four.
14:26
Speaker 1: A transition walk is giving yourself permission and the opportunity
14:30
Speaker 1: to just take a walk. I was just reading some
14:32
Speaker 1: research on this about during the summer months. You should
14:35
Speaker 1: be taking a 20 to 40 minute walk every single day.
14:40
Speaker 1: Your body needs it. It's burning up so much energy
14:43
Speaker 1: trying to stay cool and trying to do things to
14:47
Speaker 1: keep up with the Joneses that you forget that you've
14:50
Speaker 1: got multiple, multiple personalities that need to be separated. And,
14:55
Speaker 1: you know, how many times have you bumped into somebody,
14:57
Speaker 1: especially during the summer months? How are you doing today?
14:59
Speaker 1: I'm okay. I'll be fine. Don't be a Debbie-ass downer.
15:05
Speaker 1: What you need to do is take a transition walk.
15:08
Speaker 1: And this is one of those moments where I'm so
15:11
Speaker 1: freaking tired. I didn't get home until after we closed
15:14
Speaker 1: last night. I still have to do my show prep
15:16
Speaker 1: because that's what broadcasters do. It doesn't get in the way,
15:21
Speaker 1: the job. You've got to do what you've been called
15:24
Speaker 1: to do, and that is being there. So in bed
15:28
Speaker 1: by 2 o'clock in the morning, up by 5.30 in
15:31
Speaker 1: the morning. That's what broadcasters do. And the reason why
15:35
Speaker 1: I do that, you're going to think this is totally insanity.
15:38
Speaker 1: All the way back to coin radio in Billings, Montana.
15:41
Speaker 1: I've always been this way. And that is that as
15:45
Speaker 1: a broadcaster, you have to be prepared for anything and
15:47
Speaker 1: everything that is going to go down. That history and
15:52
Speaker 1: reporting and journaling doesn't take a second seat. that you
15:58
Speaker 1: don't say, I'll get to it when I wake up.
16:00
Speaker 1: I'll get to it when I have breakfast. I'll get
16:03
Speaker 1: to it after lunch. You show up. So I've always
16:06
Speaker 1: tried to make sure that I'm conditioned. Going to bed
16:09
Speaker 1: at 2 o'clock, being up by 5.30 a.m., conditioning. For what?
16:14
Speaker 1: I don't know. Just know, as the receiver of messages,
16:20
Speaker 1: CTCS ain't shit compared to what the journalist inside is
16:25
Speaker 1: waiting to do. I'll see you in CS. Much different
16:29
Speaker 1: mindset and attitude today. But this is what I do.
16:33
Speaker 1: And I would love for other people in retail or
16:36
Speaker 1: any other business to do this. And that is, when
16:39
Speaker 1: you have a shit day, we all have shit days.
16:40
Speaker 1: Tell me, if you have never had a shit day,
16:42
Speaker 1: you're lying. You're lying. But what I do is I
16:45
Speaker 1: break it down. I go and I write it down.
16:47
Speaker 1: I call it defragging is what I do. And I
16:49
Speaker 1: ask the questions and I question the answers. And so
16:52
Speaker 1: I put myself in a situation not to relive how
16:55
Speaker 1: everything was falling apart yesterday or the past couple of
16:58
Speaker 1: weeks have basically been just a total freaking embarrassment to
17:01
Speaker 1: my heart, soul, and dedication. And I said, let's work
17:04
Speaker 1: it out. Let's figure out where you went wrong mentally
17:06
Speaker 1: and physically. Because when I came into this store yesterday,
17:09
Speaker 1: I was fine. Even though I knew I was going
17:11
Speaker 1: to be closing, I was fine. But the longer I
17:13
Speaker 1: stayed in the store, the angrier I got. Because I
17:16
Speaker 1: just didn't feel right. I didn't feel right. So the
17:20
Speaker 1: solution is that I asked the questions, questioned the answers.
17:23
Speaker 1: And then I got on the phone and had a
17:25
Speaker 1: good hour and a half conversation with a radio person
17:28
Speaker 1: that I've known now for pretty close to 40 years.
17:30
Speaker 1: And we talked. And we talked, and we talked, and
17:33
Speaker 1: we talked. And maybe that's what it is. If you
17:36
Speaker 1: hate your job, if you cannot stand where you are,
17:41
Speaker 1: get a friend from the past and just talk about anything.
17:44
Speaker 1: Talk about everything. Just get it off your chest. I
17:50
Speaker 1: think it's really funny that I can sit here and
17:51
Speaker 1: I can preach and preach and preach and preach and
17:54
Speaker 1: teach and teach and teach. I can talk about ways
17:56
Speaker 1: to motivate your day. I can do everything to put
17:59
Speaker 1: you in a great mindset. but I don't practice what
18:02
Speaker 1: I preach. Have you noticed that? I mean, this far
18:05
Speaker 1: into CTCS, this episode, have you noticed he's not practicing
18:08
Speaker 1: what he preaches? Holy crap. I almost feel like I'm
18:11
Speaker 1: going to die today. No, no, I'm serious. This is
18:15
Speaker 1: just the way I think. I mean, I just ran
18:16
Speaker 1: into another jock that's been in town now for 21
18:18
Speaker 1: years and we're sitting here in aisle number seven, just
18:21
Speaker 1: talking away about the state of the radio industry. And
18:24
Speaker 1: it's like, wait a second, I've spent, All this time
18:27
Speaker 1: with all these former radio people and current radio people.
18:30
Speaker 1: And it's like, what's going on that the universe is saying,
18:35
Speaker 1: talk to this person. I don't know. It's just freaky
18:38
Speaker 1: shit like that. Kenny, the radio guy, actually asked me.
18:42
Speaker 1: He goes, dude, you're at a grocery store? Which I'm
18:47
Speaker 1: used to. And he didn't mean it in a negative way.
18:49
Speaker 1: But it was like, you're a guy that has done
18:51
Speaker 1: commercial coffee. You've done all of this stuff on the radio.
18:54
Speaker 1: And in your latter years, this is where you ended up?
18:59
Speaker 1: And I had to share the story with him as to,
19:01
Speaker 1: in radio, you don't see people. And that, I don't
19:06
Speaker 1: know what it is, but now that I'm with people,
19:08
Speaker 1: I freaking love it. I love being with the people.
19:12
Speaker 1: So that's why when people say, why don't you just
19:14
Speaker 1: go to another store? If you don't like it here,
19:17
Speaker 1: because you have to stay until 11 o'clock, just go
19:19
Speaker 1: to another store. It's not that easy. Because the people
19:22
Speaker 1: that come to this store, our guests, they are my family.
19:28
Speaker 1: If I quit this store, I quit them. Alright, now
19:31
Speaker 1: you walk with that weight. I have always believed that
19:35
Speaker 1: there's a ghost in the front of the store. I
19:37
Speaker 1: really do. Because we all trip. I've seen more people
19:41
Speaker 1: trip in the front of the store. I do not
19:43
Speaker 1: know what it is. I don't think the floor is
19:45
Speaker 1: on level, but I'm sure a carpenter could come through
19:47
Speaker 1: here and say it is on level. Gentleman, probably maybe 63, 64,
19:53
Speaker 1: comes in. He and I are joking around, having the
19:54
Speaker 1: best time of our life. We're talking about the lottery.
19:56
Speaker 1: He bought two tickets to the Powerball, and not even
19:59
Speaker 1: 40 seconds later, he's on the floor. He's got a
20:02
Speaker 1: dash in his head, and his arm is all ripped apart.
20:05
Speaker 1: He tripped on the very floor that I've tripped on
20:07
Speaker 1: so many times. And so now they are about ready
20:11
Speaker 1: to call an ambulance to take care of him. So
20:14
Speaker 1: we tried something very different this time. Actually, it's not
20:17
Speaker 1: something we tried differently. We helped somebody with their map
20:21
Speaker 1: on their iPhone because they couldn't figure it out. And
20:24
Speaker 1: so then she brought us a gift, which it's definitely Greek.
20:26
Speaker 1: It's authentic. I know you were afraid that it was
20:28
Speaker 1: going to be something from the frozen section. Yeah. I
20:31
Speaker 1: did not even get the vibe on that one when
20:33
Speaker 1: it first arrived. Do you think it's from the frozen section? No,
20:35
Speaker 1: I think this is real. Yeah. It looks and feels real. Cheers, man.
20:40
Speaker 1: That's what teamwork is all about, community. When I finally
20:43
Speaker 1: got to the filling, it kind of tastes like pickles
20:46
Speaker 1: in a weird way. You think there's pickles in this?
20:49
Speaker 1: When I finally got to the filling, it kind of has, like,
20:52
Speaker 1: that weird vinegary. But it's good. It does have a
20:55
Speaker 1: pickle flavor to it. I feel like a weird vinegary, like,
20:57
Speaker 1: pinky flavor. But it's good. It's real light. Like, it's
21:02
Speaker 1: like an appetizer. Yeah. So I really like it. People
21:06
Speaker 1: are drinking our water. Tonight, one of my co-creators and
21:11
Speaker 1: co-workers is the very person that trained me six years ago.
21:16
Speaker 1: There I was coming from the world of radio, and
21:19
Speaker 1: this girl had to have the patience from God to
21:22
Speaker 1: put up with my ego and my what, what, what, what, what, what, what,
21:26
Speaker 1: always asking what, why, how, when. And so I'm working
21:29
Speaker 1: with her tonight. This is the first time, but it's
21:31
Speaker 1: just really bizarre to be in here with the people
21:33
Speaker 1: that really did help open the door for you. And
21:36
Speaker 1: in the process of doing that, what am I doing?
21:39
Speaker 1: I am being pretty much like Latoya, except I'm teaching
21:42
Speaker 1: a newbie how to get into what's going on with
21:45
Speaker 1: customer service. And so it's almost like she's seeing her
21:49
Speaker 1: student teach a new student. So it's almost like a
21:52
Speaker 1: full circle moment for her. But that's what we do
21:54
Speaker 1: in the grocery store business. We're consistently teaching people how
21:59
Speaker 1: to do it right. Transition walk, day number four out
22:03
Speaker 1: of four. A busy, busy Sunday. Didn't get to get
22:07
Speaker 1: my gown on today. Oh, well, that's the greatest thing
22:10
Speaker 1: about modern day church is that you don't have to
22:12
Speaker 1: be actually in the church itself. They're going to post
22:15
Speaker 1: that monkey before you know it. Had a movie promotion.
22:18
Speaker 1: That's one of the bazillion things that I do in
22:21
Speaker 1: this everyday world. We did the F1 racing live from Monaco.
22:26
Speaker 1: My God. I mean, you think that Charlotte is all
22:30
Speaker 1: about NASCAR? That ain't so. We were sold out. F1
22:35
Speaker 1: fans were everywhere. But it still gave me a chance
22:37
Speaker 1: to race home and get on this path. Because the
22:41
Speaker 1: real me is the one that's got to be in
22:43
Speaker 1: this forest. to feel the vibration. Here's some Marky Mark
22:48
Speaker 1: for you. Marky Mark and the Funky Bunch. Feel it,
22:51
Speaker 1: feel it, feel the vibration. Just got to keep it
22:54
Speaker 1: positive on this fourth day. It's hot in this forest.
22:59
Speaker 1: We're going to be in the 90s. It'll probably be
23:02
Speaker 1: hot inside the CS department. All those stealers, liars, con artists,
23:08
Speaker 1: and people fresh from church. I'll see you there. Oh, my, my.
23:13
Speaker 1: That is a big transition. I think I need to
23:15
Speaker 1: take a second transition walk today to go from that
23:18
Speaker 1: movie promotion. It wasn't even a movie. It was a
23:20
Speaker 1: sports event is what it was. The F1 in Monaco,
23:24
Speaker 1: the Grand Prix. And you got a full theater full
23:27
Speaker 1: of people that are addicted to speed, the crashing, the announcing,
23:31
Speaker 1: the edge of your seat. We're going to hold off
23:33
Speaker 1: the race and start it from the very beginning kind
23:35
Speaker 1: of thing. To a grocery store where you've just got
23:37
Speaker 1: a bunch of fast-speaking southerners, and as fast as they're talking,
23:41
Speaker 1: my brain crashes because I can't hear anything. Because a
23:44
Speaker 1: new way of speaking here in the South is, he's
23:46
Speaker 1: not talking like this. No, he's not talking like this.
23:50
Speaker 1: Southerners have learned this way of connecting every single word
23:55
Speaker 1: in one word. You understand what I'm saying? They can
23:57
Speaker 1: do an entire paragraph and make it sound like it's
23:59
Speaker 1: one word. Ay-yi-yi-yi. I almost feel like Mr. Roger from Mr.
24:04
Speaker 1: Roger's Neighborhood. Hello, Mr. Pepsi Guy, because he works for Pepsi. Hey,
24:09
Speaker 1: what's going on, bread guy? Everybody's got a name, but
24:13
Speaker 1: in my world, it's what you do. Like, somebody might say, hey, Mr.
24:18
Speaker 1: DJ Guy, who works at a grocery store, a movie promotions,
24:21
Speaker 1: you do music, you do podcasting, you do too much,
24:25
Speaker 1: I'm not talking to you, because that means you're going
24:26
Speaker 1: to have like an 80-minute conversation with me. And that's
24:29
Speaker 1: when I go, you want to start now? Yeah, let's
24:32
Speaker 1: do it now. Hit that clock. Uh-oh, there's an all-call
24:36
Speaker 1: for our security. There's a gentleman in here that is
24:39
Speaker 1: notorious for stealing a lot of food. A lot of meat.
24:45
Speaker 1: How does he get away with it? Because he's in
24:47
Speaker 1: a wheelchair. And nobody approaches him when he walks out
24:51
Speaker 1: the door. When he rolls out the door with all
24:55
Speaker 1: of that meat. Usually about $ 200 worth. Boom, boom. That's
24:59
Speaker 1: how fast it can happen. They get the water stacked
25:02
Speaker 1: up so high, these 24 packs of water, so high
25:04
Speaker 1: that they're actually wobbling. Did not know they were wobbling
25:08
Speaker 1: until I went over there. I bumped it with my hip,
25:10
Speaker 1: of all things. It all comes tumbling down and lands
25:14
Speaker 1: on my left leg. All of that freaking water. Now
25:21
Speaker 1: we have to figure out what really happened here to
25:23
Speaker 1: my body. Here's a pretty interesting trivia question for you.
25:27
Speaker 1: When can you legally, when can you legally touch another
25:31
Speaker 1: person's ass? No, no, no, I'm just asking a simple
25:34
Speaker 1: question here. When can you legally touch another person's ass,
25:37
Speaker 1: someone that you've never met before? Here's the answer for you.
25:40
Speaker 1: When they use your restroom and they put the little
25:44
Speaker 1: ass cheek paper on the toilet seat, You know, to
25:47
Speaker 1: protect their ass. And they don't put it down the
25:50
Speaker 1: toilet or they don't throw it away. So you've got
25:51
Speaker 1: to come in here. I don't care if my foot
25:53
Speaker 1: is the one that's going to knock it into the
25:54
Speaker 1: toilet or not. I just touched another person's ass. And
25:59
Speaker 1: of all things, what was that ass doing before I
26:01
Speaker 1: came in here? I don't know if it's PTSD or
26:05
Speaker 1: what it is. But like six years ago when I
26:07
Speaker 1: first came here and I had my first Thanksgiving here
26:10
Speaker 1: inside this store. Because we are open on Thanksgiving. Somebody
26:12
Speaker 1: brought in an empty carton of eggs because somebody had
26:15
Speaker 1: thrown eggs at their house. They totally destroyed their house.
26:19
Speaker 1: And so they brought in the empty carton. And their
26:22
Speaker 1: request was, can we watch your film to find out
26:25
Speaker 1: who bought this carton of eggs? It doesn't have eggs
26:28
Speaker 1: in it anymore. Yeah, but we want to see which
26:30
Speaker 1: kid did this. Yeah, you know how many eggs we
26:34
Speaker 1: sell in one day? And they may have bought it
26:36
Speaker 1: a week ago, dude. What would you do in a
26:38
Speaker 1: situation like that? How do you make the customer feel better?
26:43
Speaker 1: Graduation week. That means we've got five that are going
26:47
Speaker 1: from high school on to the next level of life.
26:51
Speaker 1: And today I was with three of the five. One
26:54
Speaker 1: of them is closing the store with us tonight. And,
26:57
Speaker 1: you know, you just sit there. You can't help but
26:59
Speaker 1: feel like a father. And I'm not going to lie
27:01
Speaker 1: to you. There are many times that I feel like
27:03
Speaker 1: a grandfather, which I'm not going to brag about. But
27:06
Speaker 1: those are your babies that you've been with since they
27:08
Speaker 1: were in the 10th, 11th or 12th grade. and then
27:12
Speaker 1: all of a sudden now they're graduating. And the next
27:14
Speaker 1: step after that, you've got some that are going to
27:17
Speaker 1: NC State. You've got some that are going to Appalachian. Elon,
27:20
Speaker 1: which is up in Greensboro, sure, they stay in this
27:22
Speaker 1: kind of area. They're not like my daughter who went
27:24
Speaker 1: out to UCLA from Charlotte. It's like, what? What do
27:28
Speaker 1: you mean you want to go to UCLA? She did,
27:30
Speaker 1: and she graduated from UCLA. But, yeah, this is going
27:33
Speaker 1: to be graduation week, and tonight, of all things, As
27:36
Speaker 1: we start to wrap things up, I'm with Anna. And
27:41
Speaker 1: this is just, it gets you in the heart, man,
27:44
Speaker 1: that this is one of your babies, one of your
27:46
Speaker 1: coworkers that is about ready to take the first step
27:49
Speaker 1: of a brand new beginning. Hey, that's going to do
27:51
Speaker 1: it for another exciting edition of CTCS, the ups, the downs,
27:54
Speaker 1: the twists, the spins, the ins, the outs, the ups,
27:56
Speaker 1: the overs. the in-betweens, the moving through. Holy crap, that's
28:00
Speaker 1: a special little Obi-Wan Kenobi kind of an answer. But
28:03
Speaker 1: we do make our way through it without the help
28:04
Speaker 1: of the Mandalorian or Grogu. But the good news is,
28:07
Speaker 1: thank you so much for being here. It's time for
28:09
Speaker 1: you to create your own podcast. Let us see the
28:12
Speaker 1: wizard behind your curtain. I'll see you next week on CTCS.