Latest / General Magic & The Soul of Tech / Ep. 11 | Regurgitation or Intelligence? Can AI Generate Novel Thoughts? | John Giannandrea
Transcript
- 0:00SPEAKER_0: Hi, this is Mike Stern.
- 0:03SPEAKER_1: And this is Tom "Hersh" Hershenson.
- 0:05SPEAKER_0: Welcome to General Magic & The Soul of Tech.
- 0:10SPEAKER_2: We believed we were building something that would change the world, and in some ways we did.
- 0:15SPEAKER_2: In others, we didn't understand what we were setting in motion.
- 0:18SPEAKER_2: The story of General Magic isn't over.
- 0:21SPEAKER_2: We're still living inside what it started.
- 0:29SPEAKER_0: Hi, welcome to today's special episode of General Magic and the Soul of Tech.
- 0:33SPEAKER_0: I'm Mike Stern, one of our co-hosts.
- 0:36And in addition to our other co-host,
- 0:38we have a special guest and interlocutor,
- 0:41Steve Jarrett, who's going to be talking with John Giannandrea.
- 0:45SPEAKER_0: They are two of the giants of the American technology and global technology scene.
- 0:49SPEAKER_0: They have been at the center of innovation since they were young professionals at General Magic.
- 0:55And they have been at the center of the advent of AI and we look forward to having
- 1:00a really interesting conversation between the two of them,
- 1:03as well as Tom and me lobbing in a question from time to time.
- 1:07You know,
- 1:08later in his career,
- 1:09the singer-songwriter Smokey Robinson had a hit called Double Good Everything.
- 1:14SPEAKER_1: And that I think is the appropriate theme song for this episode.
- 1:18SPEAKER_1: And without further ado, Steve Jarrett and John Giannandrea.
- 1:23SPEAKER_0: Steve has run AI at Orange, John has run AI both at Google and at Apple.
- 1:28SPEAKER_0: What are the things that you'd want to talk to each other about?
- 1:31SPEAKER_3: Yeah.
- 1:32SPEAKER_3: Hey JG, great to see you.
- 1:33SPEAKER_3: Thanks for the time.
- 1:34SPEAKER_3: And Tom and Mike, thanks for having me on the show.
- 1:37SPEAKER_3: I'd love to hear first what really surprised you over the last year or two?
- 1:41SPEAKER_3: I've never seen development and innovation pace like this.
- 1:44Having witnessed the birth of the smartphone and the birth of the internet,
- 1:47which you had a front row seat for,
- 1:48it'd be great to hear you compare the lessons learned from those eras and how
- 1:53the AI era has been different and in the time that you spent at Apple working on AI,
- 1:58what were the things that really came unexpectedly,
- 2:01both in terms of pace and the challenges?
- 2:03SPEAKER_4: Yeah, great question.
- 2:04SPEAKER_4: Thanks for inviting me on the show.
- 2:06I mean, it is an extraordinary time,
- 2:08and it is interesting and you're comparing it to the 1990s and the sort of birth of
- 2:12the web, and then the mobile revolution that came after that.
- 2:16I think it is similar in the sense that resources are being poured into an area just
- 2:21because of the momentum of the technology.
- 2:23SPEAKER_4: It's not clear that all of those investments are going to be justified, honestly.
- 2:27But nonetheless,
- 2:29a lot of very smart people and a lot of resources are being poured into this area
- 2:32of AI.
- 2:34SPEAKER_4: For me this really started around about 2012 or so.
- 2:36SPEAKER_4: That's really when we started seeing deep learning do things that other techniques couldn't do.
- 2:41And initially in the ImageNet competition,
- 2:45so this idea of classification using large-scale label data.
- 2:48SPEAKER_4: But then it moved into the language space.
- 2:51I was at Google at the time and we were working on using deep learning
- 2:54to have better language understanding to make the search engine better was
- 2:57the basic headline idea.
- 2:59SPEAKER_4: And that led directly to the work around embeddings and so on and so forth.
- 3:03SPEAKER_4: But since that time it's been like a snowball gathering pace, right?
- 3:06SPEAKER_4: Because the results are so spectacular that people are pouring more resources into it.
- 3:10SPEAKER_4: I think like any significant technology development, it is a two-sided sword, right?
- 3:15SPEAKER_4: So I'm very worried about the risks that we now have around, say, cyber defense.
- 3:20SPEAKER_4: Because these models are now much better than humans at writing code.
- 3:23Therefore,
- 3:24it turns out the humans make lots of mistakes when they write code,
- 3:26and that's why we have bugs in code and security vulnerabilities.
- 3:28SPEAKER_4: And so, you know, the discussion and debate around Anthropic's model Mythos was quite real.
- 3:34SPEAKER_4: So you know, I do worry that most technologies are a two-edged sword.
- 3:38SPEAKER_4: But it's an exciting time.
- 3:39I'm a big fan of the ideas of a researcher in the 1970s called Roy Amara,
- 3:44which basically he said that things are overhyped in the short term
- 3:48and underappreciated in the long term.
- 3:49SPEAKER_4: And I felt that way about the web in the 1990s.
- 3:51In fact,
- 3:52famously John Doerr came to the Netscape offices and said to us,
- 3:55that this is massively overhyped in the short term,
- 3:57but it's actually going to be much more consequential in the long term.
- 4:00SPEAKER_4: And that is true.
- 4:00The web,
- 4:01the evolution to the web is still playing out,
- 4:0320 years after Netscape,
- 4:05I couldn't make an appointment with my dentist online, right?
- 4:07I'm sure I will be able to eventually,
- 4:09but IT upgrades just take a very, very long time to happen, right?
- 4:12SPEAKER_4: And so the AI upgrade for most of our economy will take decades to happen.
- 4:18Despite the current frenetic pace here in Silicon Valley,
- 4:20it feels like it's all happening overnight, but really it isn't, right?
- 4:23If you're,
- 4:23I don't know,
- 4:25a car rental company or something,
- 4:27it will take you many,
- 4:27many, many years to figure out how to apply this technology in the appropriate way.
- 4:30SPEAKER_3: Yeah, absolutely.
- 4:31SPEAKER_3: One of the interesting things about Apple was the early stance on privacy.
- 4:36SPEAKER_3: And I think that speaks to these concerns that you mentioned.
- 4:39How even though it's hard to see where things are going to go,
- 4:42it is clear that there are some initial concerns that we need to mitigate.
- 4:46And it'd be interesting to hear you talk about how did that position evolve
- 4:51and what are your perspectives now looking forward in terms of what you think
- 4:55the major risks we need to mitigate for and how can we mitigate given that the pace
- 5:00of change is so fast.
- 5:01Yeah, I mean Apple's obviously all always had a very strong stance on privacy
- 5:05and that's not just marketing.
- 5:07SPEAKER_4: It's like it comes from users' expectations, right?
- 5:10So people who buy Apple products actually really appreciate the fact that
- 5:14the company is going above and beyond to try and preserve their privacy
- 5:18and not have their data when it's not necessary.
- 5:21And so yeah,
- 5:22I think that because of the sort of frenetic pace of developing AI,
- 5:25there's this sense that like all of your personal data needs to be used
- 5:28to train these models.
- 5:29What we said two years ago was we would never use your personal data to train
- 5:32the core models because it's completely unnecessary.
- 5:35And so people who are copying and pasting their medical records into some chatbot,
- 5:39it's just not a good long-term solution.
- 5:42But it's more deeper than that,
- 5:43which is that the data that you probably want AI to operate
- 5:47over is actually your most personal data.
- 5:49So it's like,
- 5:49you know,
- 5:49your calendar entry or who you're seeing for dinner tonight or a message
- 5:53that your significant other just sent you.
- 5:55These are things that you shouldn't have to upload into the cloud in order
- 5:58to have AI operate over that data.
- 6:00And that's the sort of use cases that Apple highlighted
- 6:03at its developer conference this year are those cases where you're using AI,
- 6:07but you're using it to operate over your personal data,
- 6:09which is not shared with anybody else.
- 6:11Yeah,
- 6:12you were talking about the balance of investment and how all this money's pouring
- 6:15into massive data centers.
- 6:17But as you were saying,
- 6:17I think there's a significant balance to strike between what would run
- 6:21on your local device and what would run in the cloud.
- 6:23SPEAKER_4: Yeah.
- 6:25It's even more nuanced than that,
- 6:27which is that the largest models that we have as an industry,
- 6:30like call it like a trillion parameters.
- 6:32SPEAKER_4: It doesn't make economic sense to run those models at scale in the cloud, even, right?
- 6:37And so that's why you see all the frontier labs producing smaller models,
- 6:39flash models or quick models,
- 6:41whatever,
- 6:42because realistically you can't really afford to run more than
- 6:44a few hundred billion parameters at high QPSs.
- 6:48So it's really like that trade-off between model size,
- 6:51where it runs, and how much intelligence you need for a particular use case.
- 6:55One of my favorite use cases on the iPhone,
- 6:58which most people probably aren't aware of,
- 7:00is that there's a feature in the iPhone called focus modes where you can say,
- 7:04I'm in a meeting,
- 7:05so don't interrupt me and don't send me notifications for the next hour
- 7:08or something like that.
- 7:09But if your friend sends you a note saying that the basement is flooding,
- 7:13the LLM on your iPhone is smart enough to understand that the content of
- 7:16that message means it probably should break through the focus modes, right?
- 7:20SPEAKER_4: And actually tell you that, hey, that your basement's flooding.
- 7:22And that's just a really wonderful like quiet,
- 7:27ambient level of intelligence that's actually baked into the device in your pocket.
- 7:31And I get excited about use cases like that
- 7:33where things just generally become smarter in a very quiet way,
- 7:36as opposed to everything's now chat.
- 7:38It's funny,
- 7:39we talked to Marc Porat and he was saying that by 2030 or so,
- 7:43you'd have a superintelligence in your pocket,
- 7:45that would be capable of many different use cases: coach, doctor,
- 7:49companion,
- 7:50teacher, tutor,
- 7:52and that it could be very powerful but run locally,
- 7:54and given how good he was at seeing the future back in the 90s,
- 7:58I take his prognostications, seriously.
- 8:01SPEAKER_0: Is that something that the two of you see coming as well?
- 8:04SPEAKER_4: Yeah, I do think the tutor use case is really interesting one.
- 8:07SPEAKER_4: So personalized education.
- 8:08Many years ago,
- 8:09a co-founder of my last startup, Danny Hillis, wrote an essay called "Aristotle."
- 8:13And the premise of the essay was that Alexander the Great had the best teacher ever
- 8:16because Aristotle knew everything that there was to be known
- 8:19and he knew what Alexander knew.
- 8:20SPEAKER_4: And so they could sit down of an afternoon and have a personal tuition.
- 8:24SPEAKER_4: And so yes, I think the technology is leading us to a place where we will have that.
- 8:27And I was just talking to somebody the other day about the implications
- 8:30for education are really quite profound.
- 8:32SPEAKER_4: But again, it will probably take longer to happen than people think.
- 8:35SPEAKER_4: It's not going to happen overnight.
- 8:36Schools,
- 8:37educators,
- 8:38universities,
- 8:39professors are all struggling with what does AI even mean in
- 8:42the educational context, right?
- 8:44SPEAKER_4: So but yes, these things will change, but they will change, slowly.
- 8:48SPEAKER_4: People like to talk at in AI circles about these models are jagged.
- 8:52SPEAKER_4: And what they mean by that is that they work really, really well until they don't.
- 8:55I mean, all of the consumer products that are powered
- 8:57by AI today all have disclaimers saying check the results.
- 8:59Like when was the last time you saw a consumer product that has that disclaimer
- 9:03that said this might be complete nonsense?
- 9:04SPEAKER_4: Right?
- 9:05SPEAKER_4: But that's just the nature of the technology today is that it's not very well grounded.
- 9:09In the legal field,
- 9:10which I'm familiar with,
- 9:12there's an issue that's come up with more import maybe than in other areas,
- 9:17the question of hallucinations.
- 9:18SPEAKER_1: I'm wondering do you see certain professions as particularly threatened by AI in the near term?
- 9:24Or is your prediction that across the board these things are going
- 9:29to take much longer than the most pessimistic predictions.
- 9:32Well, I do think things take longer than people imagine to fundamentally change,
- 9:37but that doesn't mean that they don't fundamentally change.
- 9:39SPEAKER_4: I would rather use the analogy of like, power tools don't make carpenters go away.
- 9:43SPEAKER_4: Just the way you do carpentry is different.
- 9:45SPEAKER_4: There's still a craft to be done there.
- 9:47SPEAKER_4: And if humans are completely removed from the loop, then you will probably get very bad results.
- 9:52SPEAKER_4: You mentioned law, right?
- 9:53There's obviously been lawsuits and models hallucinating and producing citations
- 9:57that didn't exist and so on and so forth.
- 9:58SPEAKER_4: And I hear people say glib things like, you know, LLMs are going to do your taxes for you.
- 10:02SPEAKER_4: Well, LLMs can't reliably count.
- 10:04SPEAKER_4: And so therefore, if they did your taxes, they would make a mistake and you'd get fined.
- 10:07SPEAKER_4: So that's clearly not true.
- 10:08What will probably happen is somebody will create a tax tool and then
- 10:13the LLM will drive the tool and the tool will do the arithmetic, right?
- 10:17So in the long run, yes,
- 10:18maybe your tax the way tax preparation is done will be fundamentally different,
- 10:21but it requires invention that's not here yet.
- 10:24Yeah, Steve,
- 10:25when you were working on Orange's guardrail programs
- 10:28and how does safety get designed into these models up front,
- 10:32I thought,
- 10:33between the two of you,
- 10:33the debate over regulation,
- 10:35too much,
- 10:36too little,
- 10:36what stifles innovation,
- 10:38what kind of constraints actually are better for innovation?
- 10:41Where were the two of you on regulation and on architecture in terms of trying
- 10:46to build in safety guard rails like Telescript had.
- 10:49SPEAKER_3: Yeah.
- 10:49SPEAKER_3: I'll start and JG be great to hear what you think too.
- 10:52On European regulation or Orange operating in 26 countries,
- 10:56many of those in Europe,
- 10:57our perspective was there were really good parts about
- 11:00the early European AI Act regulation in terms of requiring the model providers
- 11:05to say how much CO2 was generated in the consumption of the model and the operation
- 11:09of the model.
- 11:10So those were things that we could pass along to our employees so
- 11:13that they could make informed decisions about how they were using models.
- 11:16A lot of the challenge first of all was using things in
- 11:19an economically responsible way and an environmentally responsible way.
- 11:23So the regulation giving us the ability to be able to make those kinds of decisions
- 11:27as opposed to the models being a black box in terms of their CO2.
- 11:30SPEAKER_3: Those were useful.
- 11:31The notion of having high risk use cases where you say these are the kinds of things
- 11:36that you need to be very careful about.
- 11:37SPEAKER_3: You need to be careful with the bias of the model.
- 11:39SPEAKER_3: You have to be careful about the kinds of decisions that you take with the models.
- 11:43Just like JG was saying with tradespeople,
- 11:45the notion that the human is still actively evaluating the outputs of the model
- 11:50before you take an action.
- 11:51SPEAKER_3: Those are all really useful.
- 11:53I think where we saw challenges in over-regulation was the notion that if you use
- 12:00an open source or open weight model,
- 12:02then the person who even made small customizations of that model then had
- 12:05to adopt all of the liability of the original model provider.
- 12:09And so what that did is it just swamped a lot of the early European open source
- 12:14and open weight model innovation and favored the large companies who had teams
- 12:18of lawyers to manage all the complexity.
- 12:21SPEAKER_3: So that I thought was an overreach on regulation.
- 12:24And in fact that's one of the sections that's being actively reconsidered now
- 12:28because it really did stifle not just a lot of the investment in European AI,
- 12:34but also a lot of the innovative activity as well.
- 12:37A lot of the entrepreneurs that we were working with initially at Orange decided
- 12:41to shift strategy and instead of working on tools and models,
- 12:44they started working on simpler things.
- 12:46SPEAKER_3: So I think that that's not helping Europe to keep pace with the United States.
- 12:52It's also not helping Europe keep pace with China,
- 12:54where a lot of the innovation there in open weight models has been
- 12:58because they've been supply constrained on compute.
- 13:01And so since they can't get access to the latest NVIDIA infrastructure,
- 13:05they're focusing and doing an incredible job at making models much smaller,
- 13:09much more capable.
- 13:10Which we thought was going to be one of the great opportunities
- 13:13for European companies because they were so full of incredibly well-educated people
- 13:17with deep mathematics expertise.
- 13:19SPEAKER_3: So for me, Europe really did overstep.
- 13:23But the notion that you need to have penalties both for the model providers and
- 13:28for people misusing the models, I think those are right.
- 13:31SPEAKER_3: So but it's striking the balance is hard.
- 13:33SPEAKER_4: Yeah, I think appropriate regulation is necessary but hard to create, as you point out.
- 13:39You know,
- 13:39the Europeans,
- 13:40they had some head scratching stuff there,
- 13:42like they tried to define thresholds about the amount of compute that was used
- 13:45to create a model, like 10 to the 23 flops or something.
- 13:48SPEAKER_4: It's like that seems kind— I don't know where.
- 13:51However,
- 13:51the use of models for say high risk activities like facial recognition
- 13:54or credit scoring or something,
- 13:56these things,
- 13:56should be regulated and whether you need an AI law to do it or you can do it
- 13:59with existing regulations, It's a different question.
- 14:02The problem is,
- 14:02of course,
- 14:03regulating such a fast moving industry,
- 14:05you tend to either overdo it or miss the mark, right?
- 14:08And I think in the US there's been more of a belief of let's just let this develop
- 14:14a little bit more before we decide what we really actually care about.
- 14:17SPEAKER_4: Now, what I think is more important even than regulation is transparency.
- 14:21So parts of the European AI Act that I like are about model cards,
- 14:25disclosing the data used to train models, things like this, right?
- 14:28I know for a fact that all of the big Frontier labs,
- 14:31including the ones I've worked at, have huge safety teams, right?
- 14:33SPEAKER_4: I actually don't like the term safety.
- 14:35It's really more about a quality aspect,
- 14:37but nonetheless, some of the quality aspects are things like being harmful, right?
- 14:42SPEAKER_4: So in the field this is called safety.
- 14:45SPEAKER_4: But basically the people who work in these teams are very well meaning, right?
- 14:48SPEAKER_4: They actually care about making these models be humane, and not be inappropriate.
- 14:53And not,
- 14:54there are with some exceptions,
- 14:55there's one or two models that are deliberately designed to be inappropriate.
- 14:58SPEAKER_4: So these teams are good.
- 14:58SPEAKER_4: The problem is that they're marking their own homework, right?
- 15:01So what you need is an independent organization that can score models
- 15:04and say these models are appropriate for kids or these models are,
- 15:07harmful in certain ways.
- 15:08And so you're starting to see the infrastructure getting built out that way,
- 15:12whether it's you know standards organizations,
- 15:13say in the US government,
- 15:14or the companies themselves trying to standardize system cards and model cards
- 15:19to disclose things.
- 15:20But if you look at the model card for one,
- 15:21large model like say Anthropic Claude or ChatGPT,
- 15:24there's a lot of words there,
- 15:26but there's not a lot of actual concrete facts about
- 15:28which benchmarks were used internally.
- 15:30And so I think what I would like to see is more transparency in the industry
- 15:34and more independent benchmarks for these models so that we can have confidence
- 15:38that they're getting better.
- 15:41SPEAKER_1: I'm wondering what the inherent danger of AI is.
- 15:44I mean, a lot of people talk about its dangers in terms of outcomes,
- 15:50but what is it at the core of AI that makes it different as a technology in terms
- 15:55of its risks?
- 15:56SPEAKER_4: Well, I have an opinion about that, which is that we don't actually understand how it works.
- 16:00So we have,
- 16:01the empirical methods of generating models that contain,
- 16:05let's call it, 400 billion parameters.
- 16:08SPEAKER_4: What are these parameters?
- 16:09They're basically floating point numbers that were created by the process
- 16:11of training, pre-training and post-training, these models.
- 16:15SPEAKER_4: From a scientific point of view, we cannot explain why these models generalize.
- 16:20SPEAKER_4: And we don't have a good mathematical understanding of that.
- 16:23SPEAKER_4: We do know a few interesting things.
- 16:25Like, for example,
- 16:26there are experiments that have shown that you can just remove 90% of the parameters
- 16:29and the model still is as accurate.
- 16:32SPEAKER_4: We just don't know which 90% to remove, right?
- 16:34And so you wouldn't want to build a bridge with this understanding of
- 16:38the engineering here, right?
- 16:40So that's one risk is we're going headlong into using these models for all kinds
- 16:43of important things in our society,
- 16:46but we don't have a good brass tacks mathematical understanding of why
- 16:49the models work as well as they do.
- 16:50SPEAKER_4: So right now it's a pretty much purely empirical industry.
- 16:55SPEAKER_0: Yeah, it's market driven.
- 16:56SPEAKER_0: And you know, markets work when they work, but they often fail.
- 17:01SPEAKER_0: And both standards organizations and government bodies are struggling to keep up.
- 17:07SPEAKER_0: To me it's the issue of, you build a car without seat belts and then retrofit it later.
- 17:11SPEAKER_0: Or do you build cars with seat belts?
- 17:13SPEAKER_0: What would incent industry to build the seatbelts now.
- 17:17SPEAKER_4: Yeah, it's a great analogy, Mike.
- 17:19SPEAKER_4: Like, we used to drive cars without seat belts, right?
- 17:21SPEAKER_4: And then we mandated them.
- 17:22SPEAKER_4: We used to let people smoke in public places, now that's mostly banned around the world.
- 17:26SPEAKER_4: So yeah, it's a good analogy.
- 17:28I think there needs to be guardrails,
- 17:29there needs to be basic things that we all agree on that these models should not do.
- 17:34SPEAKER_4: And one of those things I've already alluded to, I think, is cyber offense.
- 17:37SPEAKER_0: Yeah, but how do we incent industry?
- 17:38SPEAKER_0: Because again, right now we're letting the market drive these decisions.
- 17:42SPEAKER_0: It's not being driven by government and it's not being driven by industry, self-government.
- 17:47SPEAKER_0: So what will drive the industry to do that as opposed to just leap ahead
- 17:53SPEAKER_4: I think transparency and metrics.
- 17:55SPEAKER_4: So, one of the organizations that I'm advising is a nonprofit group called Common Sense Media.
- 17:59SPEAKER_4: And they're actually funded in part by the frontier labs.
- 18:02And their goal is to be able to create an independent benchmark
- 18:05of certain categories of safety for models,
- 18:07particularly around appropriateness for children.
- 18:09So I think that,
- 18:10just like in America,
- 18:10we have Underwriters Laboratories (UL) that gives you some you know,
- 18:13assurance that the electrical device is not gonna catch fire.
- 18:15SPEAKER_4: I think we need something similar for this world of models.
- 18:18Maybe it's not a mandated seatbelt like that,
- 18:21maybe not the correct analogy, but maybe it's a mandated nutrition label.
- 18:24SPEAKER_0: Yeah, Steve, what was Orange doing in that space?
- 18:27A lot of the techniques that JG described were the things that Orange used,
- 18:31cards to describe what was inside the model,
- 18:34lots of testing before deployment to ensure that the models didn't show bias,
- 18:38ensuring that humans were in the decision loop before you took action based on
- 18:42the outputs of the models,
- 18:43and having a methodology where we would define these are the kinds
- 18:46of higher risk use cases, where we had to be very particularly careful about that.
- 18:50SPEAKER_3: So Orange was particularly good about that.
- 18:52I think one of the challenges is,
- 18:54as you were pointing out,
- 18:55Mike, not all of the even the US companies have the same safety motivations.
- 19:02SPEAKER_3: Among the large model providers, you see a lot of that.
- 19:05You see a lot of funding of the kinds of groups that JG was mentioning,
- 19:08and people self-policing.
- 19:10SPEAKER_3: But I don't think that's universally true.
- 19:13And when you consider the fact that the Chinese ecosystem is highly unregulated,
- 19:18and there seems to be the beginning of a split between the Western ecosystems and
- 19:25the Eastern ecosystems.
- 19:26I think is just gonna continue to be true,
- 19:28that you're gonna have continuing separation as Chinese hardware for GPU gets better
- 19:33and better,
- 19:34you're gonna see an even greater divergence between not only the hardware
- 19:37and software systems, but the regulation regimes too.
- 19:39SPEAKER_3: And so I—
- 19:40SPEAKER_4: Do you mind if I disagree with that a little bit?
- 19:42SPEAKER_4: I mean, I think the Chinese have the most regulated AI ecosystem.
- 19:46SPEAKER_4: They have extensive, laws and rules about what models may and may not do.
- 19:51They require companies to have a license to release a model,
- 19:55and that license involves extensive testing by
- 19:58at least seven different organizations in the Chinese government, right?
- 20:03SPEAKER_4: So it's a pretty draconian world.
- 20:06And, what I've read in the press recently is that some of the main researchers
- 20:10from their frontier labs are now prohibited from leaving the country.
- 20:14So China has a very,
- 20:16very unique point of view on how they want AI to be developed in their ecosystem.
- 20:20SPEAKER_4: And it's very locked down and very, very controlled by the government.
- 20:23Yeah,
- 20:24I think my concern there is that the open weight model ecosystem is superior even to
- 20:30the Western open weight model ecosystem today in China.
- 20:33And one of my concerns are bad actors and people using open weight models outside
- 20:38of commercial products, for example, in really negative ways.
- 20:41And so even though in the Western world more and more it's about commercial models
- 20:45and closed models where we can have strong regulatory oversight,
- 20:48my concern is that... Two concerns.
- 20:50One is that a lot of the open weight models coming out of China being used
- 20:54by bad actors can lead to really, really negative outcomes.
- 20:57SPEAKER_3: It'll be very difficult to enforce.
- 20:59And my other concern is the feeling of a kind of an arms race,
- 21:02where the concern being that maybe the government is doing things for military use,
- 21:07for example, in China and the West isn't.
- 21:09And does that create a sense of an arms race where we're worried
- 21:13that they may have capabilities that the West doesn't.
- 21:15And that leads to both sides in fact developing things outside
- 21:19of regulatory constraint that they shouldn't.
- 21:21SPEAKER_3: Similar to the kind of dynamics that we saw in the early atomic weapons programs.
- 21:27I wanna take a step back time wise, JG,
- 21:30and ask you about early in your career,
- 21:34both the career trajectory before, during, and after General Magic.
- 21:39And also a central thing that Mike and I have been examining is,
- 21:43for lack of a better phrase,
- 21:44the ethos of innovation,
- 21:46the sometimes subconscious framework that people had,
- 21:51exemplified by the Macintosh as a tool for self-empowerment,
- 21:57the General Magic vision of anytime anywhere communication as something
- 22:01that was liberating.
- 22:03So both with respect to the trajectory of your career and also with the philosophy
- 22:09of design,
- 22:09for lack of a better phrase,
- 22:10that you carried with you early on and how that may have evolved,
- 22:14if at all, over the course of your career.
- 22:16SPEAKER_1: I'd love to hear about that.
- 22:17SPEAKER_4: Yeah, I love this question.
- 22:19So I think one of the things that is not well understood is the role of values
- 22:24and values based motivation in the creation of technology in Silicon Valley.
- 22:29There's a really great book about this that was written by John Markoff from
- 22:32the New York Times called What the Dormouse Said.
- 22:34And it chronicles the history of early Silicon Valley in the 60s and the 70s,
- 22:38up through the 80s and the creation of the Macintosh.
- 22:41And makes a very,
- 22:42very strong case that most of the innovations that led us to
- 22:45where we are now were motivated by people who were trying to do something
- 22:50for humanistic reasons.
- 22:53SPEAKER_4: The whole notion of a personal computer was a heretical notion.
- 22:56SPEAKER_4: You had to have the vision that computing should not be like a utility like the power company.
- 23:01SPEAKER_4: It should instead be, a very personal thing.
- 23:04General Magic was another version of this,
- 23:06that there should be a pocket computer that you kept with you.
- 23:09Marc talked about it being like a piece of jewelry or something that you would have
- 23:12with you every day, right?
- 23:14SPEAKER_4: That is a vision completely devoid of whether the technology is available to create that vision.
- 23:19And that's how we got the iPhone,
- 23:21that's how we got the internet, that's how we got search engines, right?
- 23:25And so I think that's one of the bits of magic about Silicon Valley is
- 23:29that people go off and do things for the idea of doing it because they're passionate
- 23:32about inventing the future.
- 23:34I used to manage,
- 23:35well Vint Cerf was one of my employees when I was at Google and he used
- 23:38to say things like when we designed the internet,
- 23:40we designed it so you didn't need permission to connect.
- 23:43SPEAKER_4: And why did they care?
- 23:44It was because at the time you needed permission from AT&T to connect a telephone
- 23:48to their national network, right?
- 23:49SPEAKER_4: Famously the 1984 ad that Steve Jobs ran was like, a young woman throwing, a hammer at IBM.
- 23:55SPEAKER_4: Right.
- 23:55And so there's this humanistic,
- 23:58idealistic motivation behind most of the really important inventions,
- 24:03at least in my career.
- 24:04SPEAKER_0: But that has changed, hasn't it, John?
- 24:06I mean, I see the valley as having grown pretty rancid over the last decade with
- 24:10the emergence of the tech broliarchy,
- 24:12their quest for wealth and power,
- 24:14their disregard for humanity,
- 24:17their disregard for decency, their disregard for civility, their alliance with—
- 24:22SPEAKER_4: In some parts of the valley, yes, but not all of it.
- 24:25SPEAKER_0: You don't think it's the dominant ethos now?
- 24:27How do we go from a founder that Markoff characterized as being driven
- 24:32by humanistic 60s values,
- 24:34the values of the counterculture,
- 24:36to somebody like Musk, who's driven by Gilded Age values of power and wealth.
- 24:41I think that's a narrative that should be written,
- 24:44but I also know lots of idealistic people who are working on machine learning
- 24:47for drug discovery for material science because they want to solve climate change.
- 24:51SPEAKER_4: They want to solve the Pacific garbage patch, right?
- 24:54SPEAKER_4: There are still lots of idealistic technologists in the valley.
- 24:57I agree with you that a lot of the money now seems to be flowing to a certain subset
- 25:02of technologists.
- 25:03But even in the case of Musk, who,
- 25:05regardless of what you think of him,
- 25:06his motivation is for us to be interplanetary, supposedly, right?
- 25:10SPEAKER_4: I mean, that's not a completely dystopian vision, right?
- 25:14SPEAKER_4: I spent 10 years on the board of the SETI Institute.
- 25:17SPEAKER_4: It's a nonprofit scientific institute started by Carl Sagan.
- 25:20And the most likely explanation for why we have no evidence of life in
- 25:23the universe is it doesn't last very long.
- 25:25SPEAKER_4: Right.
- 25:25SPEAKER_4: That's Fermi's paradox.
- 25:26SPEAKER_4: And so the implications of that for us as a species are not good, right?
- 25:32SPEAKER_3: Yeah.
- 25:32SPEAKER_3: And actually Mike, I have a similar perspective to JG.
- 25:35When I think about AI,
- 25:37for me the thing that's most exciting is the notion that you can give people
- 25:41the power of a programmer with natural language.
- 25:45SPEAKER_3: So it just transforms the ability for anyone to use the full power of a computer.
- 25:50And it actually reminds me of our late coworker Bill Atkinson and his vision
- 25:54at Apple with HyperCard, and for me that's what gets me really excited.
- 26:00The notion that not only is it a means for people to become better educated
- 26:04in natural language, but actually to be able to create in natural language.
- 26:08And I don't know, JG,
- 26:09I'd be interested to hear you talk a little bit about your perspective on
- 26:12that transition from having to be this specialized expert in these obscure languages
- 26:17to be able to take full power of a computer versus just speaking to it or talking
- 26:20to it.
- 26:21Yeah, I often think about it in this way,
- 26:24which is that many products that come along go in this sort of cycle where
- 26:29the product didn't exist, my go-to example is a fax machine, right?
- 26:33So somebody invented a fax machine,
- 26:35it was very expensive,
- 26:36a few people had a fax machine,
- 26:37then people aspired to have a fax machine,
- 26:39then you had to have a fax machine to talk to all the other people with
- 26:41a fax machine,
- 26:42and then you had a fax machine,
- 26:43but didn't use it, and now nobody has a fax machine, right?
- 26:46SPEAKER_4: And that cycle, usually takes like 30 years.
- 26:48SPEAKER_4: And most products that are invented go through that boom and bust cycle.
- 26:53There are a few technologies that come along from time to time which don't follow
- 26:57that pattern at all.
- 26:57SPEAKER_4: So the internet, you wouldn't want to live your life without the internet.
- 27:00SPEAKER_4: You wouldn't probably want to live your life without something like a search engine.
- 27:02SPEAKER_4: You wouldn't want to live your life without something like a smartphone.
- 27:05And I feel like these large language models and AI's ability
- 27:08to let people code is kind of like a spreadsheet moment.
- 27:10SPEAKER_4: You wouldn't want to live without tools like spreadsheets.
- 27:13SPEAKER_4: And so as you say, now everybody can code.
- 27:15SPEAKER_4: It will take longer, as I predicted, for people to adopt it than you might think.
- 27:18SPEAKER_4: It is really interesting from a societal level to me at least to see the backlash with AI.
- 27:22You know,
- 27:23students at a commencement booing speakers who even mentioned the word AI
- 27:27because they think they find it dystopian and threatening
- 27:31to their own career prospects and just anti-humanity in some sense.
- 27:35SPEAKER_4: I think that's an overreaction.
- 27:37SPEAKER_4: Your average person is pretty skeptical about this technology.
- 27:39SPEAKER_4: They're not entirely convinced it's a good idea.
- 27:41And right now we're of course in the hype phase where people are plugging AI
- 27:44into everything, right?
- 27:46But I do agree that this is a transformative technology which will be
- 27:50with us forever and will help people do really, really useful things.
- 27:54And to be more technical for a minute,
- 27:57there are things that used to be open research problems like summarization,
- 28:01taking a long document and making a short document,
- 28:03which are now essentially a solved problem that's a big deal because it means
- 28:06that all of the books on your bookshelf,
- 28:08you can just get cliff notes for them, right?
- 28:10That's a very,
- 28:10very powerful capability when you consider that we only have so many hours in
- 28:14the week to pay attention to anything, right?
- 28:16SPEAKER_3: Yeah.
- 28:16SPEAKER_3: Yeah.
- 28:17What's your sense about the ability for us to reach a human brain class intelligence
- 28:25with the current architectures?
- 28:27Do you think we can get there by just being better and better with transformers,
- 28:29or do you think we have to do something radically different?
- 28:32SPEAKER_4: Yeah, that's a great question.
- 28:33SPEAKER_4: I think we don't know the answer to that question.
- 28:36There's obviously lots of people smarter than me who've raised billions of dollars
- 28:40to produce models that are not LLMs.
- 28:42SPEAKER_4: So Yann LeCun would be one example, David Silver from DeepMind.
- 28:46There is a very well funded effort to try and prove that transformers are not
- 28:51the end of the line here.
- 28:52And people call these things world models and they take a lot of inspiration
- 28:55from how children learn in an embodied world.
- 28:58They learn from less examples and less data
- 29:00than these massive systems are reading every token on the web.
- 29:04SPEAKER_4: And they seem to be able to learn from what machine learning people call single shot learning.
- 29:09SPEAKER_4: So learning from one example.
- 29:10An example I used in an interview a few years ago is
- 29:13when my daughter was very young,
- 29:14like five,
- 29:14six years old,
- 29:16we went to a Christmas fair thing in Silicon Valley called the Dickens fair.
- 29:22SPEAKER_4: And they take the Cow Palace and they basically dress it up like Victorian London.
- 29:25SPEAKER_4: You go and people are wearing costumes and so forth.
- 29:27And so I'm taking my daughter to this Christmas fair,
- 29:30and somebody rode past on a penny-farthing bicycle,
- 29:34and she had never seen one before.
- 29:35SPEAKER_4: And she looks up at me and she says, That's a weird bicycle, Dad.
- 29:38SPEAKER_4: And I was like, whoa, how does that work?
- 29:41SPEAKER_4: Like, how does the human brain know how to generalize, right?
- 29:44And in fact,
- 29:44Douglas Hofstadter,
- 29:45who was very famous in the 1980s has an entire book about this called Analogy,
- 29:50where he claims that analogy is the fuel and fire of true intelligence.
- 29:54SPEAKER_4: And so these LLMs are not doing analogizing and they're not learning from single shot examples.
- 29:59And so very prominent researchers like Yann LeCun will make the argument
- 30:02that you will hit a dead end.
- 30:03There's a different technical argument to be made,
- 30:05which comes from the folks who study causality,
- 30:08mostly students of people like Judea Pearl,
- 30:10who claim that these models don't know what they're doing,
- 30:13and therefore they can't reason about what they're doing,
- 30:15and therefore there's a sort of mathematical limit
- 30:17to how much reasoning they can do.
- 30:19My observation on this and managing lots of these research scientists is
- 30:22that there's a lot of tribalism in both computer science but
- 30:25in machine learning generally.
- 30:26There's the Bayesian people,
- 30:27and there's world model people,
- 30:28and there's the everything can be solved by a 10-layer neural network people.
- 30:32So these are fascinating working theories that people have about something
- 30:36that we don't have a good empirical theory for why it's working as effectively
- 30:38as it—
- 30:39Yeah, I suspect that the next major evolutions will be an ensemble
- 30:45of those different approaches.
- 30:46And I agree with you that the fact that the academics are so unwilling to think
- 30:51that there may be strengths and weaknesses to many approaches and they need
- 30:53to collaborate, I think that is going to slow us down.
- 30:56I'll say something even more opinionated about this,
- 30:59because I've been talking to a lot of investors recently and
- 31:02with all this huge build out that's going on.
- 31:04SPEAKER_4: So Sam Altman likes to say the models are as dumb as they'll ever be, right?
- 31:08SPEAKER_4: What he means by that is that the models will just get better.
- 31:10SPEAKER_4: So like if you're impressed by them now, just wait a few years and they'll be even better.
- 31:14SPEAKER_4: But I would say something different, which is the models are the most expensive they'll ever be.
- 31:17SPEAKER_4: Right.
- 31:18SPEAKER_4: These models are fully auto-regressive.
- 31:20SPEAKER_4: What does that mean?
- 31:20It means that you take all of the input tokens and you multiply it by all of
- 31:23the parameters in the model.
- 31:24So if you've got a 100-billion-parameter model and you've got
- 31:26a 100,000 input tokens,
- 31:28you're doing 100,000 times 100 billion floating point multiplications,
- 31:32which is why all these tens of billions of dollars are being spent on hardware
- 31:36and why NVIDIA is the world's most valuable company right now.
- 31:38I would predict that if we're having this conversation in three years' time,
- 31:41somebody will have cut that by 100x or 1,000x by coming up with different technique
- 31:45because it is literally the dumbest thing we could possibly be doing right now and
- 31:48the most expensive.
- 31:49SPEAKER_3: And we have a model, right?
- 31:50SPEAKER_3: The human brain operates on a very little amount of power.
- 31:54SPEAKER_3: So we know that it can be done with low power.
- 31:56SPEAKER_3: That's right.
- 31:57SPEAKER_4: On a ham sandwich, as we like to say.
- 32:01SPEAKER_1: You, both of you, have seen AI up close, have a deep understanding of it.
- 32:06SPEAKER_1: What tendencies do you think it promotes in terms of human thought and human behavior?
- 32:12SPEAKER_3: Yeah, for me, it helps me be far more creative.
- 32:15SPEAKER_3: So when I get stuck on an idea, the best thinking partner are AI models.
- 32:21SPEAKER_3: To take me new directions, to challenge my thinking.
- 32:24SPEAKER_3: I think that's incredibly powerful.
- 32:27SPEAKER_3: I also love being able to create things much faster than I could without the tools.
- 32:32SPEAKER_3: So for me, those are two really, really fundamental breakthroughs.
- 32:35I think that for me the challenge is that the models today certainly you need
- 32:40to be able to check their work because they make hallucinations
- 32:44and they make other kinds of errors.
- 32:45And I think one of the challenges will be not in the next five years,
- 32:50but in a generation,
- 32:52how will we encourage and incent young people to learn things the hard way so
- 32:59that they develop the cognitive skills to be able to direct and correct the models
- 33:07of the future?
- 33:07SPEAKER_3: And that for me is an unanswered question.
- 33:10SPEAKER_3: Certainly I think in the near term, the majority of the benefit is positive.
- 33:14SPEAKER_3: It helps people be a lot more effective with their jobs, learn faster, create faster.
- 33:18SPEAKER_3: There will be some job disruption as people have to learn these new tools and adapt to them.
- 33:23SPEAKER_3: But for me, this kind of generational question is unanswered.
- 33:26Yeah, I think the question of how we educate our young people
- 33:29to have better cognitive skills because of the availability of these technologies is
- 33:34a fundamental question.
- 33:36But to tie it back to General Magic and my career over the last 35 years,
- 33:40every time one of these things comes along,
- 33:43for example, I spent many, many years working closely with the Wikipedia people.
- 33:47And if you recall back then,
- 33:48there was a very strong sense from some corners of academia that
- 33:52a crowdsourced encyclopedia couldn't be better than Encyclopedia Britannica.
- 33:56And it was only when people actually did like the hard work
- 33:59to actually measure them side by side that they showed that actually
- 34:01the physics article while not perfect were actually better in Wikipedia
- 34:05than they were in Britannica.
- 34:06SPEAKER_4: Right.
- 34:06SPEAKER_4: But there was this initial feeling that we need experts to tell us how to do this stuff, right?
- 34:10SPEAKER_4: And some guy in a camper van can't be an expert on, some famous artist or something.
- 34:15SPEAKER_4: And they were just wrong.
- 34:15SPEAKER_4: Right.
- 34:16And so I am not only a technological optimist,
- 34:19but I'm also a libertarian in that sense,
- 34:21which I think that the technology will go wherever society wants to take
- 34:24the technology.
- 34:25SPEAKER_4: And society will find its own ways to push back on inappropriate uses of certain technology.
- 34:29But the reality is we live in a world where,
- 34:32most people who have access to a data plan and a mobile device have access to
- 34:35the sum of human knowledge.
- 34:36SPEAKER_4: That's not a small thing.
- 34:37And it's not something we'd want to go back to not having anymore,
- 34:40and you'd have to go to the library to go look up something.
- 34:42SPEAKER_4: Right.
- 34:43SPEAKER_4: So.
- 34:44SPEAKER_4: That seems like an unalloyed good.
- 34:45And in fact,
- 34:45the last stat I saw from the UN is more people have access to a mobile device
- 34:49than have access to proper sanitation.
- 34:51And that's them choosing with their pocketbooks,
- 34:53in, developing countries that they really want to have access to that data.
- 34:57SPEAKER_4: Right.
- 34:58SPEAKER_4: And so I think AI will be like that.
- 35:00SPEAKER_4: It won't be something that people will say, I don't want.
- 35:02SPEAKER_4: It'll be something that they'll end up depending on.
- 35:04And so then it was really important that we develop it in a way
- 35:07that is actually appropriate for the amount of use it's going to get.
- 35:10SPEAKER_4: I mean OpenAI says 900,000,000 people use their product weekly.
- 35:14SPEAKER_4: That's a significant portion of the planet.
- 35:16Yeah, and I think to your point earlier about how long is it gonna take AI
- 35:20to fully transform industries,
- 35:22the pace with which AI can be used to transform our own education systems,
- 35:27I think is one of the really crucial bottlenecks.
- 35:29John, does the advent of AI,
- 35:31and you've been living with it for a lot longer than other people,
- 35:35has it shifted the way you think about how to get work done,
- 35:39or shifted the way you think about what the interesting problems or the things just
- 35:44in daily life as a human being to focus on or pay attention to?
- 35:48SPEAKER_1: Has there been a shift or you don't feel that the tool has reframed your thinking?
- 35:52SPEAKER_4: I definitely turn to AI to answer questions or to get more nuanced perspectives on something.
- 35:59And so in that sense,
- 36:00is sort of as a replacement for a search engine, it's really quite remarkable.
- 36:05And as somebody who spent a long time working on search at Google,
- 36:07that's actually quite a big deal and that company has been navigating that change.
- 36:11But one thing I will say is that while you can use AI to help you be more creative,
- 36:16we don't yet have any evidence,
- 36:17or we have very, very scant evidence that AI can actually generate novel thoughts.
- 36:22SPEAKER_4: Right.
- 36:22So it's really regurgitating the sum total of what humans wrote down on the web
- 36:26and books and periodicals and everything else.
- 36:29And some of these models are,
- 36:30of course,
- 36:30multimodal and can do amazing things like reframe a photo that you already took.
- 36:35So there's lots of reasons to be excited as a technologist,
- 36:38but there's no evidence yet that AI,
- 36:41even though it could tell you what the 10 hardest problems in physics are,
- 36:44that it is better than humans at innovating in solving those 10 problems.
- 36:48Now, if that happens,
- 36:50I guess I'll be wrong, and that will be actually a very significant milestone.
- 36:53There's no shortage of mathematicians,
- 36:55for example,
- 36:55who are using AI to try and help them do their work,
- 36:58but the AI hasn't consistently outclassed them yet.
- 37:00You know,
- 37:00famously in the AlphaGo game,
- 37:02people said it was exhibiting intuition,
- 37:05which is not a very well defined technical term.
- 37:07SPEAKER_4: But what they were saying was it was surprising.
- 37:09SPEAKER_4: It had done something that humans had not actually seen in 2,000 years of playing Go games.
- 37:14SPEAKER_4: And so we haven't seen that yet, I think, in the sciences with these LLM models.
- 37:19I think, Tom,
- 37:19the other thing I'd mention is that the notion that the model can continue
- 37:24to reframe questions until you understand the answer.
- 37:28So I frequently find I don't really understand something well
- 37:32until I can explain it very, very simply.
- 37:35And so using the tools to challenge myself to do that and to uncover the areas
- 37:40where my knowledge is weak is incredibly powerful.
- 37:42And the notion that a kid in the Congo with a phone with
- 37:46a data connection can have access to that kind of power and that kind
- 37:50of personalized learning.
- 37:51SPEAKER_3: The Aristotle example is just awesome.
- 37:54There's a famous story
- 37:55about how Richard Feynman solved some important calculus problem and then went
- 38:00to go see his mathematician friend and said, Look, I've solved this problem.
- 38:03SPEAKER_4: And he— Yeah, that was solved in the 18th century.
- 38:07SPEAKER_4: But to him it was still important because he solved it himself, right?
- 38:10SPEAKER_4: From first principles.
- 38:11SPEAKER_4: And so these models actually can do a good job of creating curricula.
- 38:16SPEAKER_4: So you can tell the model, like, teach me how to do this thing.
- 38:20SPEAKER_4: Give me tests and examples as we go through it.
- 38:22SPEAKER_4: Don't give me the answer, give me the method of learning how to do this.
- 38:26SPEAKER_4: And models can do that quite well.
- 38:27So again,
- 38:27I'm optimistic that educators will figure out how to teach with this as
- 38:32a core technology.
- 38:34In terms of the allocation of capital within the global economy,
- 38:38I've taken away that both of you think there's a misallocation right now.
- 38:41SPEAKER_0: We're spending money on the wrong things in terms of these gigantic data center build outs.
- 38:47SPEAKER_0: And also in the wealth that's being created by the major AI arms race vendors.
- 38:53What's gonna stop— is it gonna be local fusion plants and local sources of energy
- 38:59and better architectures and better silicon that's gonna change that
- 39:02or does it take something else?
- 39:04SPEAKER_4: Well, I mean, we saw this movie before in the 1990s, right?
- 39:07With the dot com boom,
- 39:08all these infrastructure companies showed up and dug up all the streets in America
- 39:13and laid fiber optics.
- 39:14SPEAKER_4: Steve will know more about this than me, but like all of those companies went belly up, right?
- 39:18SPEAKER_4: The Global 360s of the world, the Level 3s, whatever, they spent so much money.
- 39:22SPEAKER_4: And what we were left with was a whole bunch of conduit in the ground.
- 39:24SPEAKER_4: It turns out it's been useful for the last 30 years.
- 39:27But it's not clear just because you're spending— Yeah,
- 39:29so I was reading some story about somebody's backtracking on
- 39:32a 40,000 acre data center in Wyoming.
- 39:34SPEAKER_4: It's like, that clearly just seems like an insane project to do, right?
- 39:39And then the only way to get the power for these projects is to actually do,
- 39:43so called behind the meter power grids.
- 39:44SPEAKER_4: And then those things are environmentally not good, right?
- 39:47SPEAKER_4: Gas turbines and so on and so forth.
- 39:49There's some controversy about Anthropic buying compute from xAI because
- 39:54that compute is not environmentally clean.
- 39:56So I think we're in the sort of frothy part of the cycle,
- 39:59but as I said,
- 40:00I've seen this movie before,
- 40:01and people used to make fun of pets.com and Webvan in the 1990s.
- 40:05SPEAKER_4: I get my dog food from Chewy and I get my groceries delivered by Instacart.
- 40:10So the model wasn't wrong,
- 40:11it was just done too quickly and was losing too much money too fast, right?
- 40:16SPEAKER_1: To circle back to General Magic yet again, that was my glory days, John.
- 40:20SPEAKER_1: So that's all I ever talk about in my life.
- 40:22SPEAKER_1: That and my kids.
- 40:23SPEAKER_3: They were good days for all of us, I think. I think we all—
- 40:24SPEAKER_4: Mine too, yeah, it was good.
- 40:26JG, are there lessons that stand out for you from General Magic,
- 40:31whether from design or business or anything else?
- 40:33Yeah, for me,
- 40:35a seminal moment in my career,
- 40:37which could have been an accident or could have been,
- 40:39me being smart or something,
- 40:40I don't know, but was the moment I decided to quit General Magic.
- 40:45SPEAKER_4: So we had been building, as you know, everything.
- 40:47And the Magic Cap operating system was of the order of magnitude of like
- 40:52a million lines of code.
- 40:53SPEAKER_4: And back then, a million lines of code was a lot, right?
- 40:56SPEAKER_4: And the Telescript system we were building was probably another million lines of code, right?
- 41:00SPEAKER_4: Order of magnitude.
- 41:01And the day I first saw NCSA Mosaic,
- 41:06back then to experience the web,
- 41:08you had to download this thing and compile it yourself.
- 41:11SPEAKER_4: So I download this thing, set it off to compile, went off to get lunch, came back and I ran it.
- 41:16SPEAKER_4: And I experienced the very, very early experience of using the web.
- 41:21SPEAKER_4: And to me, at least it was transformative that this was going to be a thing.
- 41:24But then I did something interesting to me at least,
- 41:26was I counted the number of lines of code in the software that I had downloaded,
- 41:31because it was all open source software.
- 41:33SPEAKER_4: And if I recall, it was like 23,000 lines of code.
- 41:37And so it's like, okay,
- 41:38we've got a million lines of code in the Telescript system,
- 41:40we've got 23,000 lines of code, right?
- 41:42And so there's a sort of phrase for this in computer science attributed to Berkeley,
- 41:48which is worse is better.
- 41:50SPEAKER_4: Right.
- 41:50SPEAKER_4: And back then in the early 1990s, people derided HTML as technically poor.
- 41:55SPEAKER_4: Apple and IBM were working on something called OpenDoc at the side.
- 41:58SPEAKER_4: If you talked to Adobe, they would have said that it was just horrible.
- 42:00SPEAKER_4: It was janky, it looked bad, the fonts weren't good.
- 42:04SPEAKER_4: Classic case of worse is better.
- 42:05It was good enough to cross the threshold to actually ignite one of
- 42:09the biggest technological revolutions in our lifetime.
- 42:13Anyway so I saw that,
- 42:13showed it to my cube mates,
- 42:15I went home, stewed on it for a couple of days and then just quit my job.
- 42:18SPEAKER_4: I just walked into my manager's office and said, I'm done.
- 42:22SPEAKER_4: This is clearly going to be the future.
- 42:23SPEAKER_4: And everything we're building is just not gonna work.
- 42:26SPEAKER_0: When you quit, did anybody try to stop you?
- 42:30SPEAKER_4: I think Marc tried to reason me out of it.
- 42:33SPEAKER_4: But no, I was a young junior person, so I wasn't critical to anything that was going on.
- 42:36SPEAKER_4: But it wasn't like I quit to go work on the web.
- 42:38SPEAKER_4: I quit, I went home and then I was like, I don't know what I'm gonna do next.
- 42:42And a bunch of my friends from Silicon Graphics,
- 42:45which I was at before General Magic,
- 42:47had actually joined what became Netscape, it was called Mosaic back then.
- 42:51SPEAKER_4: And so they called me, one thing led to another, and so I ended up working there.
- 42:55One of the questions we always try to ask people is,
- 42:59if you looked at your remarkable 30 year career, do you see a through line?
- 43:04Or was it more random than purposeful in terms of your own values and
- 43:09the things you wanted to accomplish?
- 43:12SPEAKER_4: It's probably not for me to judge, but I do like working on things that people are skeptical of.
- 43:18General Magic was a wonderful experience for that same reason,
- 43:21which is you're very passionate about something,
- 43:23you want to bring it into existence,
- 43:25and there's lots and lots of critics and haters who think it's not gonna work.
- 43:28SPEAKER_4: Right.
- 43:29And the web was that way for me,
- 43:30a lot of the startups that I did, people just didn't think it would work, right?
- 43:34SPEAKER_4: And it's like, well, that's why we're doing it, right?
- 43:37That's the magic of Silicon Valley is that,
- 43:38somebody can have a very well paying job for
- 43:41a couple hundred thousand dollars working at some big company in Silicon Valley and
- 43:44then quit their job to go do something that's very likely to fail.
- 43:47SPEAKER_4: Right.
- 43:48SPEAKER_4: What is the motivation, right?
- 43:49SPEAKER_4: And I believe fundamentally the correct motivation is creation of something, not monetary gain.
- 43:55SPEAKER_4: I tell research scientists all the time who want to quit.
- 43:58SPEAKER_4: It's like you want to make the most money, go work in a hedge fund, go work in New York, right?
- 44:02SPEAKER_4: You'll get paid even more than you get paid in Silicon Valley.
- 44:04SPEAKER_4: But it won't be very satisfying work, right?
- 44:06SPEAKER_4: So yeah, as I said, I'm a technological optimist.
- 44:09And it's a little bit of an accident of my career that I spent
- 44:11the last 16 years managing large teams.
- 44:14SPEAKER_4: That was more of an accident than my design.
- 44:16To the extent that you think Silicon Valley has lost that ethos,
- 44:21maybe you dispute that,
- 44:22but to the extent you think it has, how do we get back to that?
- 44:25SPEAKER_4: Yeah, it's a good question.
- 44:26SPEAKER_4: I do think it has materially changed.
- 44:28SPEAKER_4: And so a lot of young people today don't understand the history.
- 44:31SPEAKER_4: Like anything, there are notable exceptions to this.
- 44:33So for example,
- 44:34Patrick Collison and the Collison brothers who run Stripe,
- 44:37I've spent time with them.
- 44:39They have a very,
- 44:40very deep understanding about the history and how we got to where we are, right?
- 44:43So there are people who get it,
- 44:44and then there are people who are just like furiously trying to make money.
- 44:48I think that the only suggestion I have really is to tell this story,
- 44:52to tell the full history so people realize how we got here.
- 44:56SPEAKER_0: Do you lecture, do you teach?
- 44:58SPEAKER_0: Are you interested in doing that?
- 45:00SPEAKER_4: Yeah, there is a talk about this that I would like to give or a class I'd like to teach.
- 45:04Cause I do think it's important that people actually understand
- 45:06the really important inventions were values-based.
- 45:09And there's lots of ways in our current economy to do lots of incremental things
- 45:13and make a ton of money,
- 45:14but that's not how we get the world changing inventions
- 45:16that really move humanity forward.
- 45:18SPEAKER_0: You need to give a commencement address someplace.
- 45:22SPEAKER_4: But I can't mention AI or I'll get booed apparently.
- 45:26Mike, I think there's lots of reasons to be optimistic that at least the friends
- 45:31of my children,
- 45:33they are so world minded about culture, about the ecology, they're ethical.
- 45:42I think there is a lot of money driven activity around Palo Alto and Stanford and
- 45:48the rest of the valley.
- 45:49SPEAKER_3: That's certainly true.
- 45:51SPEAKER_3: But I think generally the young generation is really inspiring.
- 45:56SPEAKER_0: Unfortunately, we are approaching our time limit.
- 45:59SPEAKER_1: Well we have the most important question.
- 46:02SPEAKER_0: Yeah, it's yours, Tom.
- 46:03SPEAKER_1: And I almost fucking forgot it.
- 46:05SPEAKER_1: We have a rule on this podcast that I swear once.
- 46:08SPEAKER_1: So there we go.
- 46:10SPEAKER_3: Achieved.
- 46:11JG, if you were to have a bumper sticker that encapsulates either who you are
- 46:16or what you've done or what's meaningful to you, what would it be?
- 46:20SPEAKER_4: That's an easy one.
- 46:20SPEAKER_4: Hubris and humility.
- 46:21SPEAKER_4: You need both.
- 46:23SPEAKER_1: Good.
- 46:24SPEAKER_1: I like it.
- 46:24SPEAKER_1: I like it.
- 46:25SPEAKER_1: Steve, I don't know if we asked you that question.
- 46:28SPEAKER_3: Life is short, spend time with friends and family.
- 46:31SPEAKER_1: Excellent.
- 46:31SPEAKER_1: Excellent.
- 46:31SPEAKER_1: Well, there you go.
- 46:33SPEAKER_3: Which is what I'm doing right now.
- 46:34SPEAKER_3: I'm spending time with my friends.
- 46:35SPEAKER_1: There you go.
- 46:36Well, you may recall on the back of my car when I was at General Magic,
- 46:39I just had the refrigerator magnet alphabet letters.
- 46:43SPEAKER_1: So I would have a new message whenever fancy struck me.
- 46:48And sometimes those entertained passersby as I remember commuting with you
- 46:52and sometimes they offended passersby, if I remember correctly.
- 46:56SPEAKER_1: Sometimes they were not amused.
- 46:59SPEAKER_1: Once I had: The Miata is a total chump car.
- 47:02SPEAKER_1: That did not go over well with Miata drivers who passed me, but I stand by that statement.
- 47:07SPEAKER_4: I think Zarko had the coolest car, right?
- 47:09SPEAKER_4: He had a Lotus.
- 47:10SPEAKER_1: Yes, he did.
- 47:11SPEAKER_1: I don't know if you guys know the story of Andy Rubin and Phil Goldman.
- 47:16And after Phil cashed out at WebTV,
- 47:18he said, Andy,
- 47:19and Andy had not,
- 47:21you know, hit it yet, said Andy, you wanna go half ownership of a Ferrari.
- 47:26SPEAKER_1: And Andy was living in this tiny bungalow and he said, Phil, are you insane?
- 47:30SPEAKER_1: I can't afford that.
- 47:31SPEAKER_1: He said, No, I'll pay for the whole thing.
- 47:33SPEAKER_1: I just need a garage because Susan won't let me buy another car.
- 47:37SPEAKER_1: So I wanna thank you guys for what's such an illuminating and intelligent conversation.
- 47:44I tried to keep my questions to a minimum and that's
- 47:46because It seemed like everything you were saying was expanding my understanding
- 47:52exponentially.
- 47:53SPEAKER_1: And I trust that our audience will have a similar experience.
- 47:55SPEAKER_1: So great to see each of you and great to listen to both of you.
- 47:59SPEAKER_4: It was fun doing it.
- 48:00SPEAKER_4: Thanks for the opportunity.
- 48:01SPEAKER_3: Great to see you guys, as always.
- 48:01SPEAKER_0: Thanks for joining us.
- 48:01SPEAKER_0: Thanks, Steve.
- 48:03SPEAKER_3: Take care.
- 48:03SPEAKER_3: Spellbound Productions: Thank you for listening to General Magic and the Soul of Tech podcast.
- 48:08Tune into our Substack for more interviews and articles
- 48:11at spellboundproductions.substack.com.