Latest / BREAK/FIX the Motorsports & Vehicle Enthusiast Variety Show / Waxing Poetic: The Zymöl Story with Chuck Bennett
Transcript
- 0:00BreakFix podcast is all about capturing the living history of people from
- 0:04all over the autosphere, from wrench turners and racers to artists, authors,
- 0:09designers, and everything in between.
- 0:11Our goal is to inspire a new generation of petrolheads that wonder How did they
- 0:17get that job or become that person?
- 0:19The road to success is paved by all of us because everyone has a story.
- 0:27Sometimes it's not the car you need.
- 0:31It's the car that needs you.
- 0:33That's the motto that has fueled 40 years of love and passion in the
- 0:38world of automobiles, aircraft, boats, horses, and even musical instruments.
- 0:44Using natural ingredients, oils, and waxes, Zymol products enhance any finish
- 0:50without harsh chemicals or abrasives.
- 0:53And with us tonight to tell the Zymol story, educate us on proper car
- 0:57care, and recount some great stories is the founder and CEO of Zymol.
- 1:02Chuck Bennett and co hosting with me tonight from the drive through is Tanya.
- 1:08So I want to welcome both Tanya and Chuck to the show and let's get into it.
- 1:12Great.
- 1:13So I got to say, I have been preaching about Zymol for many, many years.
- 1:20I got exposed to it because we were trying products a long time ago.
- 1:24On a car that was very difficult to wax, you know, an unclear coded
- 1:28red Volkswagen Audi product, trying all sorts of different things.
- 1:31And I kind of fell in love with the whole Zymol series of products.
- 1:35This is already 20 years ago, and I've been using it ever since.
- 1:38So I'm really excited to do this episode with you, Chuck.
- 1:42So let's start off and talk about how you got into waxes
- 1:47and 40 years in this industry.
- 1:50How did you get started?
- 1:51It's interesting how I got started and how the company started back in the late 70s.
- 1:56I had gone to Germany.
- 1:58And the idea was, I had seen a movie that was on television, like a miniseries
- 2:03called Roots, and it really impressed me.
- 2:05It impressed me with finding your ancestry, getting in
- 2:09touch with where you came from.
- 2:10My great grandmother, who was, by the way, disowned from her
- 2:14family for marrying outside of her station, she married a Dane.
- 2:18And her actual name was, Her last name was Rothschild.
- 2:21She was one of the Rothschild babies.
- 2:23Where she grew up was a place called Bischofsheim, Germany.
- 2:26So I decided to go to Bischofsheim and sort of get the feeling for
- 2:29where my great grandmother came from.
- 2:31That's about as far back as I could touch with our family.
- 2:34In Bishop time, it's, it's on the Tal River.
- 2:37It's a wonderful, beautiful place.
- 2:39They're known for a few things.
- 2:40One of the things they're known for is wine.
- 2:43They've got great wines.
- 2:44They're known for great food.
- 2:45They're also known for restoring horse-drawn carriages.
- 2:50Okay?
- 2:50The original like Landau kind of carriage in Germany at that time, they kept up the
- 2:56approach and the technique of restoring a carriage with the materials that
- 3:01were used originally on that carriage.
- 3:03As an example, wood was sanded to an almost perfection, and
- 3:09then it was covered with clay.
- 3:10That clay was sanded.
- 3:11Then they used an enamel paint on these beautiful horse drawn carriages.
- 3:17The black carriages looked like light came in near it and bent around corners.
- 3:21To get into the carriage like they were metal.
- 3:24They were incredible.
- 3:25I noticed when they were done restoring these carriages when they were done
- 3:29rubbing them out and doing what they were doing that they applied this God awful
- 3:35product on the side of the carriage.
- 3:37I will tell you right now that if I went to a football stadium
- 3:41and I had a container of it and I opened it up, I'd probably clear
- 3:45out half of the stadium odor.
- 3:48The odor was just the worst you possibly could imagine.
- 3:52Well, what it was was animal fats that had become rancid.
- 3:56There was lards, there was suet.
- 3:58It was the worst thing you could possibly smell.
- 4:01But the results were phenomenal.
- 4:03At that point I had had a Nivea container.
- 4:06I always liked to do a little moisturizing.
- 4:08I hate to say it, but I do still trying to look good at almost 75 years old.
- 4:13What I did was I dumped out my Nivea and I got some of their product
- 4:17and I put it in the container.
- 4:19It reminded me a lot of that Lederkrantz cheese.
- 4:23Okay, mixed up with that fish that that goes bad in Norway that
- 4:27they want to put, uh, they have a plan to camp that fish fish.
- 4:31Yeah.
- 4:32Yeah.
- 4:33Yeah.
- 4:34Now, the scariest part was coming back to the United States and I'm
- 4:37saying to myself, What happens if, you know, like a dog gets a whiff of this
- 4:42container because stuff was coming through the container and I've got
- 4:45to open this container up and then explain to somebody that it's not Nivea.
- 4:50It stinks this bad and they want me to put it on my skin.
- 4:54So I was lucky.
- 4:56I went through customs.
- 4:57It was no problem.
- 4:57I got back here to the States and being a vegetarian, by the way, I am a vegetarian.
- 5:01I've been one since I was 24 years old.
- 5:04This is all for myself.
- 5:06I was not interested in making a company.
- 5:08This is for myself.
- 5:09Being a vegetarian, I can't make a product for myself that
- 5:12contains these animal fats.
- 5:14I decided to look at different kinds of plant fats that had fatty
- 5:19esters that were pretty close to what these animal fats were.
- 5:21Very hard to find.
- 5:23I was able to find an interesting plant fat that had an LDL count,
- 5:28which is one of the highest that I've ever seen, which is carnauba.
- 5:31Carnauba is a super LDL.
- 5:33Low density lipoprotein in its natural form, carnauba wax is
- 5:39harder than a concrete block.
- 5:41Wow.
- 5:41And we can get into that later on, we can explain all that stuff.
- 5:44So I had a friend of mine who was working at the time for a pharmaceutical
- 5:50company in New Haven, Connecticut.
- 5:53And she introduced me to an engineer and I sat down and I explained what
- 5:58I was trying to do and he said, okay, let's see what kind of oils
- 6:03and plant fats can combine and maybe we can break down this car now, Bob.
- 6:09And he decided that the best thing he could break the car now
- 6:12but down with was citric terpene.
- 6:14Tanya, you're familiar with terpenes?
- 6:16Uh, it's been a while.
- 6:18It's been a while.
- 6:20Citric terpene, it's the pressings from the skins of things like oranges
- 6:26and lemons and limes and tangerines.
- 6:28And they press the oil out, and then what they do is they go
- 6:31ahead and they distill the oils.
- 6:33So you've literally got an all natural solvent, which will help you
- 6:38dissolve, which will help you create an emulsion using the carnauba and
- 6:44your plant oils in this citric terpene.
- 6:46So we created a, if you will, a wax, in essence, a wax.
- 6:51And I tried it out and it was terrible, didn't work.
- 6:53It was like, I went ahead and rubbed Vaseline all over my car.
- 6:56I said, Oh, Jesus, what am I going to do?
- 6:58I went back to Mr.
- 6:59Patel and I said, we're going to do, we have a problem.
- 7:02He said, maybe it's because there's no biological activity.
- 7:07There's nothing that's making this want to become a wax again.
- 7:10You've got a pomade.
- 7:11You don't have a wax.
- 7:13We need some bioactivity in there.
- 7:15He said, do you know, there is an animal.
- 7:17That converts plant oils to a wax, and really what he meant was an insect.
- 7:24What we were able to find was the reagent through a company in Chicago
- 7:29called Signal, even though it was, it was synthetic because we didn't
- 7:33want to kill bees that bees use to convert plant oils to waxes.
- 7:38So we applied the reagent to our mix.
- 7:41Still at this point, no interest in starting a company.
- 7:45This was for me.
- 7:46Let me tell you about my car and the reason why I wanted to do this.
- 7:50I had a 1977 BMW 530i in Topaz, gorgeous color.
- 7:58And I was using the commoditable products that are on the market.
- 8:01When I waxed that car and I looked at my applicator cloth and I said, wait a
- 8:05minute, that's the same color as my car.
- 8:07That can't be good.
- 8:09If I'm trying to wax my car, why am I all of a sudden noticing the color
- 8:14of my paint on my applicator clothes?
- 8:17And it's simple.
- 8:18It's because the kinds of braces and the kinds of solvents that were
- 8:22being used, we're doing a very nice job and dissolving my paint surface.
- 8:26So I said, okay, I've got to make myself something that's not going to do that.
- 8:30So I made the product in my kitchen.
- 8:35Oh.
- 8:35The interesting part of this is, is that I belong to the BMW car club of America.
- 8:40A few of the members of the BMW car club, when I would go to a monthly
- 8:43meeting, had seen how nice my car looked and they made comment about it.
- 8:48And I said, well, I've got this sort of wax that I've made.
- 8:51And of course, everybody said, Can I have some?
- 8:55And I started giving these products away.
- 8:57Well, I was giving a lot of those products away and I was using
- 9:01canning jars to put the products in.
- 9:03About a year and a half after I was doing this, it got to a point where my wife
- 9:07looked at me and said, we need to talk.
- 9:10I just want you to know that last month you gave close to 1, 500 of
- 9:15our money away making these products.
- 9:18I said, how is that possible?
- 9:20You bought these raw materials.
- 9:22You bought two 50 cup coffee urns as you're making the products in.
- 9:26You've been buying all these canning jars.
- 9:29This has to stop.
- 9:30She says, either you stop doing it or you sell it.
- 9:33So in Connecticut, there was a wonderful restaurant called the, uh, Silver Inn.
- 9:39And it was located in Wallingford, Connecticut.
- 9:43That's where we had BMW Car Club meeting.
- 9:45And I had talked to Mark Luckman.
- 9:48At that point, he was the director of the BMW Car Club.
- 9:50He was coming in to say hello.
- 9:52He granted me 15 minutes up in front of everybody.
- 9:56I got up and said, everyone, you know who I am?
- 9:58And applause.
- 10:00Yes, yes, yes.
- 10:01You know who you are?
- 10:02You got this great stuff.
- 10:03And I said, well, I can't give it away anymore.
- 10:05Cause it was like somebody who had gone out and keyed every one of
- 10:09their BMWs got to see their faces.
- 10:11So I said, uh, well, I don't know what to do.
- 10:14I just can't give you these products anymore.
- 10:16And somebody in the back, in fact, I remember his name, Rick Oviatt
- 10:20raises his hand and he says, uh, why don't you sell us the product?
- 10:25And I'm thinking about money,
- 10:28sending the products.
- 10:29Okay.
- 10:30Well, I could do that, but I have to figure out what it's going to cost.
- 10:33So I go back and I'm trying to figure out what it's going to
- 10:35cost me to sell this product.
- 10:37The scary part, the scary part was that it was probably going to cost
- 10:42me per container around 12 to 13 to make up a container of that product.
- 10:48And this is a 1980s dollars, right?
- 10:51So this is 1980s dollars.
- 10:53Yeah.
- 10:53And I said, okay, I could sell it, but I need to make a profit because
- 10:58I'm going to take some of that money and plug that back into the
- 11:00business so I can buy more materials.
- 11:03What am I going to do to figure out what I should write says that.
- 11:07And at that point I had talked to my brother and my brother
- 11:10says, look, he said, it's costing a 12 to 13 bucks to make it.
- 11:13Are you including your labor in there?
- 11:16He said, no, what labor?
- 11:19He's well, somebody has got to be making it.
- 11:20I said, yeah.
- 11:22He says, Look, why don't you price it at 19?
- 11:26Okay.
- 11:27He says, Yeah.
- 11:27He says to me, he says, everybody's got a 20 bill in
- 11:29their wallet, especially car guys.
- 11:31They're going to want to buy it.
- 11:32I said, okay.
- 11:33So I contact Mark Luckman for the BMW car club.
- 11:37And I said, Mark, I would like to advertise my product.
- 11:41In the roundel magazine, they said, okay, so I came up with an ad and the ad was
- 11:46the container of our products and the title of the ad was, this is the first
- 11:51car wax and you should not gloss over.
- 11:55That's good.
- 11:56I like that.
- 11:57I have to tell you, I had a friend of mine helped me create the ad.
- 12:01When I talked to the people at the BMW car club.
- 12:04The money they wanted for me to do an ad in there was like insanity.
- 12:08I said, Oh Jesus, what am I going to do?
- 12:11So my brother said, why don't you contact the Mercedes Benz
- 12:14club and see what they charge for advertising in the star magazine?
- 12:19I said, okay.
- 12:20So I contacted the star magazine and they said, yeah, well, let's place.
- 12:23The ad is going to be 800.
- 12:26If we do it in color.
- 12:27And if you do it in black and white, it's 350.
- 12:31I said, well, I'll do it in black and white.
- 12:33So it was a great ad that had a little coupon thing at the bottom
- 12:37where someone could cut that out and do a coupon and add an address.
- 12:42I had to get a post office box.
- 12:45So I went down to Brantford, Connecticut and got post office box,
- 12:48seven 20 little post office box.
- 12:51So the ad ran, nothing.
- 12:53I don't hear anything.
- 12:55I'm not getting any letters coming in, nothing.
- 12:59I go to the post office box, like every other day, I hear crickets and there's
- 13:03moths that have come flying out of it.
- 13:05I said, okay, this was one of those ventures on my part that I'm
- 13:09going to stick to what I was doing.
- 13:10And by the way, what I was doing at that point, for a living, is that I was
- 13:14a computer hardware engineer that was working for a whole bunch of different
- 13:18companies, helping those companies move.
- 13:21Computer engineering into robotics.
- 13:24That was my job.
- 13:25Wife still couldn't figure out what the hell am I doing playing with this stuff.
- 13:29So I get a phone call at my office.
- 13:32At that point, I was working for Wang labs.
- 13:36I don't know if anybody knows who Wang labs was up in low mass.
- 13:39I worked for a derivative of Wang.
- 13:41So I I'm with you.
- 13:43In fact, my office was down the hall.
- 13:46From Fred Wang, who is Dr.
- 13:48Wang's son, right?
- 13:50I get a phone call.
- 13:51The phone call is from the postmaster in Brantford.
- 13:55And he says to me, I'm going to try and do the voice.
- 13:59He says, Mr.
- 14:00Bennett.
- 14:01I says, yeah?
- 14:02He says, I need to see you in my office tomorrow.
- 14:06Jesus.
- 14:08Yes, sir.
- 14:09Can you tell me what's wrong?
- 14:09He says, no, I'll talk to you when you get here.
- 14:11I called the wife and I said, listen, I don't know what I, you know, maybe
- 14:14there's some, some laws that I've broken by advertising products in a
- 14:19magazine, or maybe we need to have a federal license to do this stuff.
- 14:22Or maybe the federal trade commission doesn't like the fact that
- 14:26everybody else is wax on the market.
- 14:28It's like 2 a container.
- 14:30And here I am at 19, obviously something's wrong.
- 14:33So I get up that morning, I had a cup of coffee and it was like shaking all over
- 14:37the place, get in the car and I drive down there and walk in, there's like
- 14:41a window, right, knock on the little shelf on the, on the window, and it
- 14:47opens up and I said, I'm here to see, I don't remember what the postmaster's
- 14:50name is, but I'm here to see him.
- 14:52He says, hang on.
- 14:53So I said, okay, next thing I know, the window opens up and there's bags, mailbags
- 15:00being thrown at me through the window.
- 15:03There's about six mailbags.
- 15:04Whoa.
- 15:05And the postmaster pieces his head out and he says, It really aggravates me
- 15:10when people get a small post office box and they know they're going to get this
- 15:15kind of reception coming in the door from doing some marketing or advertising.
- 15:20He said, you need a bigger post office box.
- 15:22Mr.
- 15:23Bennett.
- 15:23I said, what is all this?
- 15:25He said, it's a response to whatever you've done.
- 15:28So here I am.
- 15:29I'm down there.
- 15:30It's in the morning.
- 15:31I'm trying to carry out these bags and get them into the car.
- 15:35It wouldn't all fit in the trunk.
- 15:37They got some in the back seat.
- 15:39I drive home.
- 15:40The wife at that point was working.
- 15:41I call her up.
- 15:42I said, you need to come home.
- 15:43We got a situation.
- 15:45It's okay.
- 15:45She comes home.
- 15:46We open up the bags and it was orders.
- 15:50There were orders after orders after orders.
- 15:52There were people that were sending not only checks, but they were sending cash.
- 15:57Wow.
- 15:57And little notes to say, like, here's a 20 bill.
- 16:02Keep the dollar for the future.
- 16:04Thank you.
- 16:05And this is crazy.
- 16:07Our first ad netted about 40, 000 in sales.
- 16:11So I sat back at that point and I said, wow, let me see computers
- 16:16that make me crazy, right?
- 16:18Spending my life, trying to figure out what operating system failure
- 16:23is going to, is going to determine what my life is like over the next.
- 16:2730, 60 days, or maybe doing this.
- 16:30I decided at that point to get ahold of a couple of really great
- 16:34people, some engineers that were in the packaging business, you know,
- 16:40I decided I was going to go ahead and rent a garage and I'd move.
- 16:45Manufacturing from my kitchen into a garage, and I did.
- 16:49We started manufacturing product.
- 16:51I designed a container, which is design all wax container.
- 16:56That's patented.
- 16:57By the way, it's a patented container.
- 16:58Oh, and there's there's all kinds of things.
- 17:00Strange things about that container.
- 17:02We'll tell you about it as well.
- 17:05The company has grown from this I'm working in my kitchen
- 17:10to a worldwide company.
- 17:12I mean, if we sell in just about every single country on the planet,
- 17:17except for ones we can't sell to, I wish I could like Cuba, there's a few
- 17:21Asian countries I'd like to sell to.
- 17:23One of which is a got this little guy who's got a funny haircut.
- 17:26It's got lots of nice cars.
- 17:28I'd like to sell everywhere.
- 17:29I'd like to be.
- 17:30I have people take care of their cars, love their cars.
- 17:34And you're right.
- 17:35It's sometimes it's not the car that you need.
- 17:37In most cases, it's the car that needs you.
- 17:41And there are lots of people who have got wonderful cars.
- 17:45There's people that have got 1970s, you know, seventies Pintos in the garage
- 17:50that they're massaging, that they love.
- 17:52Why would anybody own?
- 17:53Why?
- 17:54Because they love the car.
- 17:55There's all kinds of.
- 17:57Wonderful automobiles in the hands of wonderful people that
- 18:00need to keep the dream alive.
- 18:02That's our goal.
- 18:03Helping people keep the dream alive.
- 18:05We've done some pretty incredible things.
- 18:07We've branched out and created some other products.
- 18:10One of the hottest products that we've got.
- 18:13Is our HD cleanse.
- 18:14I don't know if you've ever used bleach g cleanse.
- 18:16I, I ha I own it.
- 18:17I, I have an assortment of zy products.
- 18:20Yeah.
- 18:20And HD cleanse.
- 18:22HD cleanse is like an exfoliate for paint.
- 18:25And the interesting thing about HD cleanses, it removes
- 18:28hairline scratches in paint.
- 18:30And the more you use it, the more hairline scratches are going to be relieved from
- 18:35the paint without abrading the paint.
- 18:37You're not using a polishing agent that can strip clear
- 18:41coat or strip paint off a car.
- 18:43And especially today, when the average paint on a car today is anywhere between
- 18:47four to six mils, that's all there is.
- 18:50So you've got to be very careful what you use on, on a car today.
- 18:54The older cars have got 20, 30 mils paint.
- 18:57You can scrub like crazy with those cars.
- 18:59But you still have to be gentle with paint.
- 19:01Waxing a car, treating the finish of a car, is very much like either
- 19:06baking, or it's like making love, or it's any of those things.
- 19:10You've got to be gentle.
- 19:12You've got to have a little finesse.
- 19:14You've got to work, you've got to be mentally in tune with the automobile
- 19:18and you've got to care about it because you're responsible for it.
- 19:22So HD cleanse became a instant hit with people that wanted to resurrect their
- 19:26paint and get their paint to a point where they could apply a wax to it.
- 19:30Because for years, people had believed that all they had to do was wash the car.
- 19:35And wax it.
- 19:35That doesn't work.
- 19:36I will get into that in a little bit, but Chuck, I got to pause you here because
- 19:40wow, I think this is the most epic origin story we've ever had on break fix.
- 19:45So I want people to kind of digest everything you've said, but there's
- 19:48some important fallout here.
- 19:50Number one, I made a really interesting connection.
- 19:52Finally, I understand why Zymol has been the number one recommended
- 19:58wax for BMW and the BMW club.
- 20:00I never realized that until now, but also I think a question falls out of this.
- 20:04Where did the name come from?
- 20:06Oh, well, I was sitting there and trying to come up with a name.
- 20:10You know, there's all kinds of things that were in my head, regal
- 20:14wax, and just stupid, stupid things.
- 20:18I like names that sort of name what the product is to
- 20:21sort of tell you what it does.
- 20:23Now, the waxes we make are enzymatic emollients.
- 20:26They're zymes.
- 20:27They have a reagent in them.
- 20:29It's like beer.
- 20:29It's like sourdough bread.
- 20:31There's, there's a live culture inside those containers.
- 20:34You know, that culture gets added after we blend everything and we've got the
- 20:38temperature to drop in those containers.
- 20:40And that's when we add the culture to it.
- 20:42So enzymatic emollients.
- 20:44So I'm looking at this word, two words, actually.
- 20:47I said enzymatic emollient.
- 20:49There's a sign there and it's oil.
- 20:51We've got plant oils.
- 20:53What's the German word for oil?
- 20:55O with an umlau, L.
- 20:57O E L is a German word for oil.
- 21:00Seim, oil.
- 21:01Put the two of them together.
- 21:02Seimel.
- 21:03That created Seimel.
- 21:04And I've got the original press type lettering.
- 21:07You know what press type lettering was?
- 21:08Back in the 70s and in the 80s there were these letters you could buy
- 21:12sheets and you'd put the sheet down on a piece of paper and you'd rub
- 21:16it and it would transfer the letter onto the sheet you're working with.
- 21:19I have the original press type lettering of the logo, Zymol.
- 21:22And the only thing that's changed since then was the original logo
- 21:27was just the word, and now the logo is the word with double rules.
- 21:31Two rules above, two rules below.
- 21:33That's the Zymol logo.
- 21:34That's where the name came from.
- 21:36It is an explanation of what the product is, an enzymatic emollient.
- 21:40Coming out of the computer and computer hardware world, now you're
- 21:43a chemist, chemical engineer.
- 21:45What do you consider yourself after 40 years of doing this?
- 21:49A frustrated entrepreneurial scientist who has absolutely made
- 21:54every possible mistake Right.
- 21:58All I can tell you is, is that if my mistakes were cow manure, you'd
- 22:03have no place to walk I made every possible mistake you could make.
- 22:09There was mistakes in packaging, mistakes in blending, mistakes
- 22:12in raw materials that we bought.
- 22:15It was really crazy.
- 22:16And one of the things that I was able to do is to solicit help from the vendors
- 22:21that supplied Me raw materials, people that supplied me, coconut oil, people
- 22:26that supplied me, Carnauba people that supplied me things like banana oil.
- 22:31A lot of these companies have got biochemists that work for them.
- 22:36And you can get a lot of help from these companies because they
- 22:39have those people working there.
- 22:41And of course, the more help they give you, the more that they can get
- 22:45their product embedded inside yours.
- 22:48Carnauba as an example.
- 22:50Carnival comes from a palm tree called the Copernicus Seraphira.
- 22:54That palm tree grows in three places in the world, actually four now.
- 22:59It grows in Brazil.
- 23:01Brazilians are well known for their carnival.
- 23:03It grows in Egypt.
- 23:05It grows in Africa, but it grows in South Africa.
- 23:10And it grows in Brooksville, Florida.
- 23:12You were equatorial until that point.
- 23:14Yeah.
- 23:14We have our own Carnauba orchard.
- 23:17Is that specifically for Xymo?
- 23:19You have your own?
- 23:19We have our own Carnauba plants.
- 23:21We treat them differently than everybody else.
- 23:23Let's go back to Carnauba from the world.
- 23:25Brazilian Carnauba is used in almost everything.
- 23:28It's used in candies, cosmetics.
- 23:31It's used everywhere.
- 23:32If you're, have you ever eaten an M& M?
- 23:34If you've eaten a Tic Tac?
- 23:36They contain car now.
- 23:37You get back, you can look at the package and it says it right up.
- 23:39That's what gives it the glossy quote unquote candy coating, right?
- 23:43Well, it's, it's, it's, it's the binder that binds the sugar together.
- 23:47Remember that when you mix low density lipoproteins or even high
- 23:51density lipoproteins with sugar, you get some monstrous triglycerides.
- 23:56You've got too much in your body.
- 23:57It's a bad thing.
- 23:59If you've got too much, if you're trying, if your triglyceride level is too high.
- 24:03There's a good chance your cholesterol level is going to be totally out of whack.
- 24:07They use that.
- 24:07In Egypt, they use the carnauba there to wax thread.
- 24:11Okay.
- 24:12They wax thread in Egypt because when they're making wonderful cotton
- 24:17sheets and all those things, they need to wax the thread so it doesn't get
- 24:21burned out while it's in the loom.
- 24:23It has to flow smoothly through the loom.
- 24:25So they wax the threading with the car now in South Africa, they use the car
- 24:29now, but for jewelry molds, it melts in about 180 degrees and it's very solid.
- 24:35Once it becomes because it gets back down to to ambient room temperature.
- 24:40And in our car now, but here in Florida, we actually Treat the plants
- 24:45like maple trees and we sapped them.
- 24:48We don't just, they don't take, we don't take the car now, but from the fronds.
- 24:52Now the rest of the world takes the car now, but from the fronts, they send
- 24:56person up to the tree and they take the fronds off and they drop them down.
- 25:00Somebody down below chops them all up.
- 25:02Puts them in a 55 gallon tank of warm ether, and what happens is all the fats
- 25:07come to the top, they pour the fats off onto a mold, which is sitting on
- 25:11the ground, and the dirt, they pour the fats off onto that, it hardens up, they
- 25:15take the bricks and they shift them up.
- 25:17There's a few companies that you can get Carnauba from.
- 25:19The leading Carnauba purveyor in the United States is a
- 25:23company called Koster Kunin.
- 25:24And Koster Kunin is located in two different locations, uh, well three.
- 25:29There's, they've got one in Holland.
- 25:30They've got one in St.
- 25:32Louis, New York, and they've got one in Connecticut.
- 25:34They have the ability to process carnauba.
- 25:37And I've been in a plant where they process carnauba.
- 25:40They have to use a steam turbine to do it.
- 25:42And they drop these bricks into this one and a half ton bladed system
- 25:48that spins at about 26, 000 rpm.
- 25:51In an explosion proof room.
- 25:53And what happens is it chops the carnauba up.
- 25:55And the carnauba becomes a powder.
- 25:58And it floats inside the vessel.
- 26:00And they suck the powder off.
- 26:02While the dirt and sand and everything else and insects fall to the bottom.
- 26:05Wow.
- 26:06That's how they process carnauba.
- 26:08There's different types of carnauba.
- 26:09There's brown carnauba, which is from the oldest of the fronds.
- 26:13There's yellow carnauba, and then there's different grades of yellow
- 26:16carnauba, and there's white carnauba.
- 26:18And white carnauba is most expensive because it comes from the upper fronds.
- 26:22Carnauba back in the 80s was going for around 15 a pound.
- 26:29Today it's in the neighborhood of about 150 a pound.
- 26:33It's pretty expensive material, and it's very hard to get that,
- 26:36because if you're getting Brazilian carnauba, it's coming in by boat.
- 26:40We all know what the supply chain crisis looks like.
- 26:43It's pretty crazy trying to get raw materials.
- 26:45It's one of the biggest challenges that my team has is getting raw materials.
- 26:49So we use Carnauba in almost everything we make.
- 26:53It is the wax of choice.
- 26:56And we've gone from using micro fine Carnauba to today's
- 27:00marketplace where we use nano fine.
- 27:03Car, ba.
- 27:04And on top of that we use car, ba, sap, and car Ba.
- 27:07SAP is one of the materials that's in, uh, as an example, a product
- 27:11that we make called Field Glaze.
- 27:13Field Glaze is used every day.
- 27:15It's used at the Aston Martin factory.
- 27:17Every single day.
- 27:18They shoot the cars with field glaze.
- 27:21as they're moving them from one section of the factory to the next,
- 27:25just to prevent scratches from happening and abrasions to the paint.
- 27:29Also, our spray glaze is using liquid Carnauba.
- 27:32We've gone through different suppliers of Carnauba, but we're
- 27:36sticking with the guys that we know.
- 27:38Make the best of the products that are out there.
- 27:41Raw materials that are out there.
- 27:42As the company progressed, we got tapped on the shoulder by lots
- 27:46of people who wanted us to help them in their endeavors to win at
- 27:52different events all over the world.
- 27:54So Chuck, you know, you alluded to a bunch of things as you were describing,
- 27:57you know, the origin of the company and talking about natural products.
- 28:00You know, we talked about carnauba wax and things like that.
- 28:02So I've noticed, and I appreciate, and I kind of show off to other
- 28:06folks, Hey, check out smell.
- 28:08You got to smell this, right?
- 28:10Especially the cleaner wax.
- 28:11You smell that coconut, you smell the banana, the wheel wax has mints in it.
- 28:15Like it's very prominent, the natural ingredients that are in Zymo.
- 28:19You don't find that in pretty much anything else.
- 28:22But I've also come to realize in talking to you outside of the show that Zymo
- 28:27offers products, not just for cars.
- 28:30So do you want to elaborate on that and how you got into developing
- 28:34products for not just cars?
- 28:36First, let's talk, we'll go back and talk about the aromas.
- 28:39You know, we've gotten complaints about the aromas.
- 28:42What?
- 28:42Yeah.
- 28:43One of the most pungent smells is banana tosafirols.
- 28:46They are very, very strong.
- 28:48We use the oil from something called a burrow banana.
- 28:51Yeah.
- 28:51The burro banana is a three sided banana.
- 28:53It's a short, fat banana.
- 28:55If I were to open one up in my factory, just open a banana up in my factory,
- 28:59in fact, we had a young lady who was allergic to bananas that worked for us.
- 29:03And we had to let her go home and spend the day at home
- 29:07when we were making products.
- 29:08that contained banana oil.
- 29:10This stuff is just mind blowing how strong it is.
- 29:13But we've gotten actually complaints from people that said, I hate that smell.
- 29:17I mean, there are a lot of people that don't like the smell of coconut.
- 29:20They don't like the smell of bananas.
- 29:22We use spearmint oil.
- 29:24in our wheel cleaner.
- 29:25Yep.
- 29:25They don't like the smell of spear metal.
- 29:27We've had that happen.
- 29:28Let's go and talk about one of the things that I think is, is really
- 29:31fun is musical instruments, which turned out to be a bit of a disaster.
- 29:36My son, who's a very, very good bass player, calls me up one day
- 29:40and says, dad, you've got to go on.
- 29:42I think it was either the Gretsch or Rickenbacker website.
- 29:45He says, there's a bunch of guys on that site that are talking about
- 29:49using your cleaner wax on their guitars and their basses, he says,
- 29:53and they're all excited about it.
- 29:54I said, not good.
- 29:56What do you mean?
- 29:56Not good.
- 29:57I said, the wax matrix in our cleaner wax is too heavy.
- 30:02If you have an acoustic instrument and you're putting that wax on
- 30:06an acoustic instrument, you're insulating the tonality of the wood.
- 30:10You are taking that wood and you're dampening it by putting wax out.
- 30:14He said, well, some of these are solid bodies.
- 30:16I said, well, the solid bodies.
- 30:18That is not my, not my worry.
- 30:20I said, your hollow bodies and your semi hollow bodies.
- 30:23That's my worry.
- 30:24I log into that website.
- 30:26It's a, like a factory website.
- 30:28Tell people who I am.
- 30:29Got a whole bunch of responses from people.
- 30:31I said, wow, you're, you're, you're really, do you play?
- 30:34Yeah, I play, I play bass, all that stuff.
- 30:36And I said, well, why are you, why did you get on board?
- 30:38What prompted you to get on board?
- 30:40I was very, very upfront.
- 30:41I said, because I want you to stop using my cleaner wax on your instruments.
- 30:47Boom, that tight.
- 30:49Why?
- 30:49I explained.
- 30:50And of course I got like Rick Troviat.
- 30:52Why don't you sell us the product?
- 30:54I got one guy who sent me up, uh, sent a message to me that
- 30:57said, why don't you create some products for musical instruments?
- 31:00I said, wow, that's a whole different animal.
- 31:02That's a different kind of wax matrix.
- 31:04I contacted my son.
- 31:05I said, would you be willing to let me send you some products and
- 31:08you can test it on your collection?
- 31:10He says, not a problem.
- 31:11Dad is I've got some instruments here.
- 31:13I didn't have a question.
- 31:14This big up at the time.
- 31:16I said, we'll test it out.
- 31:17So over the course of about 18 months.
- 31:19We created product, tested it, threw it away, just finally got ourselves
- 31:23to a point where we're able to create some very interesting products.
- 31:27We decided to do a show that's called the NAMM show, N A M M.
- 31:32The NAMM show happens in Anaheim, California during January, and then
- 31:37in July it happens in Nashville.
- 31:39The one in Nashville is called the Guitar Show.
- 31:41The one in Anaheim is the big major NAMM show and the NAMM stands for
- 31:45National Association of Music Merchants.
- 31:49It's a misnomer because it's international.
- 31:51So sort of like SEMA for the car guys, right?
- 31:54Right.
- 31:54So I'm at the NAMM show and I'm displaying some of our products,
- 31:58talking to people about them.
- 31:59We had a booth, we had 50 inch screens.
- 32:03We did s going to do it.
- 32:04We're gonn felt somebody tapping me I turn around and it was Martin guitar company.
- 32:12An he says, I just want to t Forever.
- 32:19He says, and I love your product.
- 32:21He says, what is this?
- 32:23I explained the situation that we've gotten involved in creating
- 32:26products for musical instruments.
- 32:28What I can tell you now is there isn't a single guitar that
- 32:31leaves the Martin factory that doesn't have Zymol all over it.
- 32:34Wow.
- 32:35They use our products on their fretboard.
- 32:37They use our products on their pickups.
- 32:38body of the guitar.
- 32:39Even some of our products are used to polish the finish on the guitar.
- 32:43I've got to tell you about the motorcycle world.
- 32:46Oh, right.
- 32:47Two wheeled friends.
- 32:47Yeah.
- 32:48Got two wheeled friends.
- 32:49Remember I mentioned Bob Sinclair?
- 32:51He did.
- 32:52And actually I was going to lead into that because we got to talk
- 32:54about motorsport at some time.
- 32:56Okay.
- 32:56Bob Sinclair was the avid motorsport king, if you will.
- 33:00He was a crazy, crazy guy.
- 33:03I've spent hours with Bob Sinclair and Mario Andretti and all these
- 33:08guys, all these race car drivers.
- 33:10We've been out to Baja Cantina out in California, 2 a.
- 33:14m.
- 33:14in the morning, drinking Negro Modellas and getting totally toasted.
- 33:17Great, great times, right?
- 33:19After a pebble event that Bob was out there, which happens in August,
- 33:23then we go back home and the fall sets in and the winter sets in.
- 33:27And Bob lived in Connecticut as well.
- 33:29Bob was the, the CEO for Saab, Saab Cars.
- 33:32You know, mid November, Bob calls me up and he says, Bennett,
- 33:35we're going to Milwaukee.
- 33:37I said, when do you want to go?
- 33:38He says, tomorrow.
- 33:40It's snowing to beat the band out in Milwaukee.
- 33:42I said, it's colder than Connecticut.
- 33:44They've got dogs frozen to fire hydrants out there.
- 33:47I don't want to go to Milwaukee.
- 33:49He said, we're going to Milwaukee.
- 33:50I said, okay, I said, what are we going, what are we going to do in Milwaukee?
- 33:53He said, we're going out to see a friend of mine, Willie G.
- 33:55Davis.
- 33:56He said, we're going out to see Clyde Fessler.
- 33:58You're going out to see the guys that run Harley Davidson.
- 34:00I said, okay, you still have that wax, he says to me, that rebels gasoline, right?
- 34:05I says, yeah, I gave you some, Bob.
- 34:07He says, yeah, I used it.
- 34:08It's incredible.
- 34:09They were going out to show it to him.
- 34:10He said, make sure you bring some.
- 34:11I've already taken care of the flight.
- 34:13He says, you got to meet me, he says, at the Hartford airport.
- 34:15Gonna meet you there, he says, at about nine o'clock in the morning.
- 34:19He called me at eight o'clock at night.
- 34:20Now I've got to go back down to the shop.
- 34:22I've got to get some product, get a whole kit together.
- 34:24Sure enough, we get on a plane, go out to Milwaukee and we meet everybody.
- 34:28I meet Willie G and I meet Clive Fessler.
- 34:31The guy said, you've got to wax your refills gasoline, right?
- 34:34I said, yeah.
- 34:35He says, we're going to test it.
- 34:36We go out on a loading dock and I'm freezing my butt off and they bring
- 34:41out a brand new black, full dresser.
- 34:44And he says, wax that tank.
- 34:46I better do it quick.
- 34:47I said, there's a temperature out here.
- 34:49He said, No, it's, it's, it's okay.
- 34:51He says, it's okay.
- 34:51He said, Nick, it's about 26 degrees.
- 34:53We're good.
- 34:55The paint was fresh.
- 34:56I take the wax and I rubbed it in between my hands to get the carnauba soft enough.
- 35:01And I rubbed this wax all over the tank.
- 35:03He says, what are you going to do now?
- 35:05I said, well, I'm going to wait a few minutes and I'm going to buff it.
- 35:07Okay.
- 35:08So I waited a few minutes.
- 35:09It was a little tough, but I was able to buff it.
- 35:11The tank looked beautiful.
- 35:12He says, okay, we're going to get it to test.
- 35:14So the guy comes out with a bucket of gasoline and a rag, rag in the bucket.
- 35:19Willie G takes the rag, drapes it over the tank.
- 35:22Gasoline's like pouring out of this rag out of the ground,
- 35:25out of the floating duck.
- 35:27He said, let's go to lunch.
- 35:28I'm standing there and I could feel the blood draining out of my head.
- 35:32Let's go to lunch.
- 35:33We're going to leave this rag, soaked in gasoline on the tank.
- 35:36Let's go to lunch.
- 35:37We go to lunch.
- 35:38Now I didn't eat a damn thing.
- 35:39We go back, William G.
- 35:41takes the rag off, it's still damp, and the tank is cloudy.
- 35:45He says, well, he says, that looks like a problem.
- 35:47I knew exactly what had happened.
- 35:49The carnauba in the wax is hygroscopic.
- 35:52It loves moisture.
- 35:53As the gasoline evaporated, the moisture in the air was getting to the carnauba.
- 35:58So I said, leave it alone.
- 36:00What do you mean?
- 36:01Don't touch it.
- 36:01So he stood there and watched it and all of the cloudiness went away.
- 36:06It was bright and beautiful and deep black.
- 36:09Willie G looks at me and says, so wow.
- 36:12He said, I want 10, 000 kits delivered.
- 36:15He says to us within the next 90 days.
- 36:18So Bob and I get back on the airplane.
- 36:20I said, Bob, I haven't got any way of making 10, 000.
- 36:23He says, that was what Willie G said.
- 36:25You turn it over to Clive Fessler.
- 36:27Clive Fessler gets all the engineering people.
- 36:30All the art design people, the label people involved.
- 36:33He says, you're not going to have to ship them anything.
- 36:35He says for a year, he says, don't worry.
- 36:37So Harley Davidson with sold our Zymol talent was the name of the product.
- 36:43T A L O N.
- 36:45Of course we couldn't sell it.
- 36:47We weren't allowed to sell it.
- 36:48And just recently we've gotten a release from that exclusive.
- 36:52That we can now sell the talent product.
- 36:54So it's a wax that repels gas.
- 36:56So this actually leads into another great story, but I want to preface this
- 37:00with something really, really important.
- 37:02Oftentimes, as I try to instill in people, Hey, you should try
- 37:06out Xymo, you should do this.
- 37:07I always get the, it's so difficult to work with this and that.
- 37:10And I have to explain people, first of all, You should really read the
- 37:13directions and number two, you basically brought up a good point, which was it
- 37:17needs to react with the environment, with the ambient temperature has to
- 37:20be the right temperature to work with.
- 37:22It needs a lot of oxygen.
- 37:23It reacts to that.
- 37:25And that curing process is super important to the wax itself, especially
- 37:29the cleaner wax and the carbon and some of the other ones, and we'll probably
- 37:33expand upon that more when we talk about car care stuff, but I think it's, it's
- 37:36funny the way you describe this and it's all based upon the way you built it.
- 37:40Yeah.
- 37:41In our other talks that it's not just oxygen that reacts with the wax.
- 37:45There's another one of these specialty products that you came up with, which
- 37:49is very different and it relates a hundred percent to the motorsport world.
- 37:53So do we want to, do we want to talk about, we're talking about fast.
- 37:57That's right.
- 37:57Do you want to explain what fast means first before people get
- 38:00like, what are we talking about?
- 38:02Friction augmenting surface technology.
- 38:05Bob Sinclair again had contacted me and said, listen, I've
- 38:09got some friends of mine.
- 38:10One of them is named Bob Snodgrass, and he runs this race team called Brumos Racing.
- 38:15He's never heard of him.
- 38:16I hadn't heard of him.
- 38:19And he said, listen, he said, they really need something to help them go faster.
- 38:24I said, what are they driving?
- 38:26He said, you serious?
- 38:27I said, yeah, what are they driving?
- 38:28They drive Porsches.
- 38:29They drive Porsches.
- 38:31Okay.
- 38:32So he said, what can you do to reduce the coefficiency of drag on the cars?
- 38:37Well, you know, we use different reagents.
- 38:39The reagent that we use really reacts with oxygen.
- 38:42There are different kinds of materials that react to carbon
- 38:46dioxide and react to water.
- 38:48He said, okay, he said, well, why don't you come up with a product?
- 38:52He says, we're going out to this place called Delmar up in California.
- 38:56And he always did this to me.
- 38:57He would talk to me on a Thursday and say, we're leaving tomorrow on a Friday.
- 39:00I said, no, what do we go?
- 39:01That's not, no, nevermind, Bob.
- 39:02What time do I have to be at the airport tomorrow?
- 39:04He says, well, we're going to head out to California tomorrow.
- 39:06He says, probably fly out somewhere 30, 10 o'clock.
- 39:10So we fly out to California, go to the Del Mar race.
- 39:13And that's where I meet Hans Stuck and Hurley Haywood.
- 39:15Two of my heroes.
- 39:16We go out there and Hans Stuck, you know, he's, he's like Lurch.
- 39:20Do you ever meet Hans Stuck?
- 39:22Not in person, no.
- 39:23The guy's like 6'10 He's like, how he can fit into that portion was beyond me.
- 39:29In fact, he's had them modify the portion.
- 39:33We're able to take the seat and move the seat back far enough that he
- 39:37could get his legs stretched out.
- 39:39At that point, he says, my leg is in comfortable position to have the
- 39:42gas pedal all the way to the floor.
- 39:44So I said to Hans, I says, Hans, what about the break?
- 39:47He says, what's that?
- 39:51Awesome.
- 39:53Nevermind Hans.
- 39:54I got, I got the picture.
- 39:56We took this product.
- 39:57Now we're there.
- 39:58We had gotten some containers of CO2.
- 40:00We put the wax on the cars and we shot the cars with CO2.
- 40:04We shot them to a point where we ended up with ice forming
- 40:07on the outside of the cars.
- 40:08That alone psyched up everybody or psyched out everybody that was
- 40:12standing around the competition wanting to know what we were working on.
- 40:16In fact, one of the officials came over and said, you know,
- 40:18what are you guys doing?
- 40:19Just preparing the surface for racing.
- 40:21As I told Hans, I said, Hans, we've waxed parts of the car that we should wax.
- 40:26And there are parts of the car that you need to have drag.
- 40:29You need some downforce in certain areas.
- 40:32We've got it nailed down.
- 40:34I said, but be careful because the car is not going to feel like it's
- 40:38going through the wind anymore.
- 40:40You're not going to get the resistance that the car Normally
- 40:43feels that day that we were out there was time trials and stuff.
- 40:47Hans takes his car out times.
- 40:49There's about four laps and he comes back.
- 40:51He jumps out of the car.
- 40:52God's honest truth runs over to me, grabs me and picks me
- 40:56up like I'm a sack of potatoes.
- 40:58And he's hugging me.
- 40:59And he says, This is fabulous.
- 41:02He says, This is just fabulous.
- 41:03I said, Okay, Hans.
- 41:05I said, I guess you'll like it.
- 41:07He says, Oh, he's, I'm never going to just drive a car again
- 41:11without your product on the car.
- 41:13So Bruno's team used our product.
- 41:15Then at that point, Bob Snodgrass knew one of the people from the America's cup.
- 41:21And we sent our guys to put fast America's cup racer.
- 41:25We've got the pictures of it when it was at Rockefeller center.
- 41:28It was on display at Rockefeller center in New York.
- 41:31So we put our wax on that.
- 41:33We have different boat race teams that have used it.
- 41:35Do you ever hear of Sutphin Marine?
- 41:37Sutphin Marine, they're power boat racers.
- 41:39They don't know if they still race at all, but they wouldn't drop
- 41:42their boat in the water without Simon Fass being on the boat.
- 41:44The interesting part of it is, is that the wax, when it gets near water, it'll
- 41:49cause a bubbling effect in the water.
- 41:52So you've got less drag on the water.
- 41:54Really interesting stuff.
- 41:55We got caught putting this product on The America's team boat, and they
- 41:59told us that we had to remove it.
- 42:01So I built a wash and the wash contained more fast.
- 42:06Just watched it right.
- 42:08And added more fast to it.
- 42:09Now I get a call from BMW and they said, we need you to come to Rhode Island.
- 42:15It was the petite Lamont.
- 42:17So we need to have you apply fast because he had heard about it to our cars.
- 42:22Me and a good friend of mine.
- 42:25Marty Sals, he's a great guy.
- 42:27He's a terrible lawyer and a wonderful motorhead.
- 42:30We go out, coat the cars, you know, wearing our jumpsuits.
- 42:33We've got tanks on our back.
- 42:35We shoot the cars.
- 42:36I kept telling the guy from BMW, I need to talk to your drivers.
- 42:41I need to talk to them.
- 42:42And I finally got a chance to talk to them.
- 42:44And you know, the funny thing about race drivers is that some of them will
- 42:47listen and some of them don't talk to me.
- 42:50You're an engineering lowlife.
- 42:52Please don't talk to me.
- 42:53So I went ahead and I said, guys, these cars are not going to react the
- 42:59way you have had them react before.
- 43:02The coefficiency of drag is severely reduced.
- 43:05That kind of feeling you've got when you are up against the air.
- 43:10And you're in a turn is not going to be the same.
- 43:13It didn't listen.
- 43:14They didn't make it to the third turn.
- 43:15Both of them went into the wall.
- 43:17We had other people try this technology.
- 43:20Do you guys still make fast?
- 43:22We still make fast.
- 43:23In fact, one of the things that we did, we took fast and we packaged
- 43:27it small and gave it to the U S ski team to try it out on their skis.
- 43:33I've been wondering about skis this whole time.
- 43:35All right.
- 43:35Here's the best part of this.
- 43:37One of the people of the U S ski team decided to wax one ski with
- 43:42our fast technology product.
- 43:44That sounds like a terrible idea.
- 43:46Went down a Hill and immediately corkscrew it into a tree.
- 43:51I don't think I should probably sell this stuff.
- 43:53We did.
- 43:54We haven't sold it because what happened was.
- 43:57The report came back, somehow, one of our attorneys, Paul Belling is his
- 44:02name, uh, he's now living in Germany.
- 44:04He's got a great life there.
- 44:07I loved doing his voice.
- 44:08He said, uh, Chuck, now you can't sell this stuff.
- 44:12He said, you're going to kill people.
- 44:13I said, if people are brave enough to put wooden boards on their feet and go down
- 44:18a mountain full of ice, I mean, how am I, how is what I'm doing going to kill them?
- 44:25Come on, you can't do it.
- 44:25Liability, liability.
- 44:27You should never listen to lawyers.
- 44:29I probably should have taken this stuff out and sold it.
- 44:31And then we may do it again anyway.
- 44:32We may, we may bring out that ski wax anyway.
- 44:35It's awesome.
- 44:36We've supplied the U.
- 44:38S.
- 44:38Olympic luge team with some of our fast technology years and years ago.
- 44:44And of course, our logo has appeared on all these, our logos
- 44:46appeared on the Brumos race cars.
- 44:48The logos were on the, uh, Seffen Marine.
- 44:52Then, my wife is an avid horse lover, and we woke up one morning and she said, you
- 44:58know, we make all these great products.
- 45:01Why don't we make something for the horses?
- 45:03So you're talking saddle waxes and other things?
- 45:05Oh, we already had those products.
- 45:07We already had leather cleaners, leather conditioners.
- 45:10She was more interested in hoof care.
- 45:13She was interested in shampoos.
- 45:17She was interested in conditioners, coat conditioners, mane and tail
- 45:21detanglers, those kinds of things.
- 45:23So I said, yeah, we could look at that.
- 45:25I said, what's the main goal here?
- 45:27She says we need to stop flies from getting at them.
- 45:30We had moved to Florida in 2009.
- 45:33There's a big difference between the fly community in Florida and
- 45:37the fly community up in Connecticut.
- 45:39Down here, the flies got their own council.
- 45:42They park themselves on horses here.
- 45:46I mean, it's crazy.
- 45:47And then, of course, you've got cows everywhere.
- 45:50Cows breed flies.
- 45:52It's incredible.
- 45:53We found out very quickly that we couldn't actually make any
- 45:56products that would repel flies.
- 45:59You know, there are some products that will.
- 46:02We've got a natural extract from chrysanthemums in our soap, or horses.
- 46:08If you take the extract from a chrysanthemum and you go ahead and
- 46:12process it by squeezing out the essence of, uh, in the chrysanthemums, And
- 46:18then go ahead and distill that you end up with something called pyrethrins
- 46:22when the majority of pyrethrins are garnered from chrysanthemums
- 46:27and the flowers of chrysanthemums.
- 46:29And what they're for is that they cause insects to stop breathing.
- 46:34It's a very interesting material.
- 46:36It causes the insect to literally suffocate, but we don't have pyrethrins,
- 46:40but we do have extract of chrysanthemum in our shampoo and in our conditioner.
- 46:46So we created some products and they're very, very popular.
- 46:50The horse care people love our products.
- 46:52And what's interesting about that marketplace is that, you know, when
- 46:56somebody waxes their car, you know, the car doesn't decide that after it's done
- 47:00getting waxed, it wants to roll over on its back in the nearest mud puddle.
- 47:04Which is what it's supposed to go.
- 47:06And we've tried our products on different horses and different parts of the world.
- 47:11In fact, we brought some product with us to London.
- 47:14We brought some products that they, they tried it on some of
- 47:16the, the Bobby's police horses.
- 47:19And then we brought it over to Ireland to, um, uh, Ben and
- 47:23breakfast there called Puddin Hill.
- 47:25And they had a great stable.
- 47:26And we tried some of our products on.
- 47:28on their horses.
- 47:29And then everybody was very, very pleased.
- 47:31We're doing very well with our, with our horse care products.
- 47:34Our horse care products are called equine skies.
- 47:36Oh, interesting.
- 47:37Yeah.
- 47:37It's, uh, in fact, we've just been notified by Amazon.
- 47:41They'd like us to put a store up on Amazon of our horse care products.
- 47:44We're trying to keep up with all the different dirty and need to
- 47:48be shiny surfaces on the planet.
- 47:50I'll never be able to go after all, which is actually a great segue
- 47:54into talking about some car care.
- 47:57And I know you've got some interesting techniques, which we'll, we'll
- 47:59get into, but I want to start with a quote you gave me when we were
- 48:03talking before the show, which is the wash is as important as the wax.
- 48:08Let's start with that idea and build from there.
- 48:11Why is the is important as the wax.
- 48:14And what's The best or proper way to really wash a car when you're prepping
- 48:18it for, you know, a car show or even just for yourself or, or you know, just
- 48:22getting it ready, getting it shined up.
- 48:23We were sponsor of the two thousands.
- 48:26It's either 13 or 15 Ferrari national events here in the United States.
- 48:31We were the sponsors.
- 48:31I'm always, we have an event that we've always done at different
- 48:34events like Porsche Parade at the BM bmw, October Fest.
- 48:38Anytime we've gone to a car club.
- 48:40We've done an event, StarFest.
- 48:42There's an event that we've always done, which I know Tonya would love.
- 48:45It's called Suds and Sugar.
- 48:48And what it is, is that we have a demonstration, and hopefully
- 48:52they've got their kids with them.
- 48:54We teach people how to wash their car properly.
- 48:57And we have a company come in and make ice cream sundaes for everybody.
- 49:01I'm digging this.
- 49:02Yeah, so everyone's sitting there with these ice cream sundaes.
- 49:05Big.
- 49:06I mean, big ice cream sundaes, right?
- 49:08They're watching what's going on.
- 49:09And the reason why I like the whole idea of the ice cream sundae is
- 49:14that I want to kick everybody's endorphins through the roof.
- 49:16Don't put in that elbow grease, right?
- 49:18Yeah.
- 49:18I want them to, I want them to see, to be, you know, right there with
- 49:22us when we're working on the car.
- 49:23The first thing that people should realize when they wash a car is
- 49:26it has to be a top down effect.
- 49:29You always start from the top of the car and work down.
- 49:31And you need to be able to wash your car with a good sponge, not the kind of
- 49:37sponge that, like a sea sponge, which traps dead sea animals and shells in it,
- 49:42which will put all kinds of interesting patterns on your car, that within, um,
- 49:46A few thousand years when they find that body panel, they'll try and figure out
- 49:50what you were trying to write, right?
- 49:53Okay, so you want to have a closed cell sponge that holds a
- 49:57lot of water and a lot of suds.
- 49:59You need a good car wash product that doesn't try and shine the car.
- 50:04at the same time.
- 50:06Products that are out there to try and shine a car at the same time.
- 50:09Generally have anywhere between a 20, 000 centistoke to a 50, 000 centistoke
- 50:14silicone blended into the soap.
- 50:17You don't need to have, be putting that on your car.
- 50:19That's not what we're trying to do here.
- 50:21We're trying to Wash the car.
- 50:23You need to have a five gallon bucket.
- 50:25That bucket needs to be filled with lukewarm water, lots of
- 50:29good soap in there, a good soap.
- 50:31If you can't buy a good car wash soap, then what you need to do is you need
- 50:36to get some ivory soap in the bar form.
- 50:39You need to take that ivory soap in the bar form, I need to find a way to
- 50:42grind it all up and use some of that soap with a couple of tablespoons
- 50:47of salad oil in the wash water.
- 50:49Interesting.
- 50:50So cheese grater and some olive oil here.
- 50:52We're making olive oil.
- 50:54Ivory just came out recently, a liquid form of ivory soap.
- 50:58I know we've got it, but it's not the original ivory.
- 51:01The original ivory soap is tallow based.
- 51:04Tallow is animal fats.
- 51:06That's why the ivory bar would float 99, 100 percent pure.
- 51:12That's why the ivory bar would float in water is that it was pure tallow.
- 51:16And they got it to become a soap by using lye in the mix with
- 51:21the tallow, the liquid ivory.
- 51:22In fact, I've got some here in the house.
- 51:24I happen to like it a lot.
- 51:25I shower with it.
- 51:26But it's not the original towel.
- 51:28So you shave it, you take your salad oil and you drop some
- 51:31salad oil in the wash water.
- 51:33It may be advisable, no matter what you're using for a car wash,
- 51:36to take a tablespoon of salad oil and put it in your wash water.
- 51:39Would you recommend that even for the Zymo Auto Wash?
- 51:42I would.
- 51:43I would.
- 51:43And the reason why?
- 51:45Is it breaks up into millions of tiny beadlets that adhere to the silt on the
- 51:51car and help you slide it off the car instead of you dragging it off the car.
- 51:56So I've heard the same thing from detailers saying that
- 51:59if you use the old tide.
- 52:02Powdered detergent.
- 52:03It does the same thing.
- 52:04It's supposed to lift and shift the dirt, but it's a bit of a clarifier.
- 52:08It strips the paint.
- 52:09No.
- 52:09Tide should be used as a silicone cracker to get silicone or sealant,
- 52:14paint sealants off the car.
- 52:16In fact, I went ahead and answered it to the young fellow today who
- 52:18wanted to know how to get the sealant.
- 52:20He had gotten one of these ceramic sealants, which really aren't ceramic.
- 52:24I had it done to his car.
- 52:25And now he's got, you know, what he calls cobwebbing all over the car.
- 52:29I told him, I said, you need to First things first, you need to
- 52:31get that sealant off the car.
- 52:33You go to your laundromat, buy a couple boxes of Tide soap from the laundromat.
- 52:38The small boxes, you take the two boxes, mix them in a five gallon pail
- 52:42of water and wash the car with Tide.
- 52:44Tide is extremely strong.
- 52:46And it has a lot of phosphates, so it'll crack silicone, you'll get it off the car.
- 52:50But let's go back to using a regular car wash.
- 52:52Try and get a good car wash.
- 52:53We make a good car wash.
- 52:55There are lots of companies that make good car washes.
- 52:57Love the smell of it, by the way.
- 52:58It's fantastic.
- 52:59It has coconut oil, it has banana oil in it.
- 53:02We've gone ahead.
- 53:03and try to to create a product that's pleasing to use and that doesn't dry
- 53:09out your hands to a point where you feel like you've got to moisturize
- 53:13your hands for the next three weeks.
- 53:14There's a lot of car washes that'll do that.
- 53:16It's the pH of our car wash is somewhere around A six and a half, considering
- 53:23that your water in most towns, most cities is anywhere near an eight
- 53:29is made on the scale of the PHQ is a little bit on the alkaline side,
- 53:33you're going to balance that out and hopefully get you close to a seven.
- 53:35Alright, so now we've got the salad on there.
- 53:38Next thing you should do is that you need to wash the car with both hands,
- 53:43one hand empty, one hand with the sponge, you take your soap water, you squeeze
- 53:48it off onto the top of the car, or a fender, if you move to that part, or a
- 53:53hood, and you use your bare hand and you run your bare hand over the car first.
- 53:58Touch the car with the sponge.
- 54:00Use your bare hand.
- 54:01But you want to find if things stuck to the paint.
- 54:04That bug protein is a wonderful glue for taking a small stone and gluing it to the
- 54:10top of your car or a fender on your car.
- 54:13And there you go, giving archaeologists a time again, trying to figure out
- 54:18what the hell you wrote on your car.
- 54:192000 years ago.
- 54:21Because you've scraped this stone again all over your car.
- 54:23So hand first, hand first.
- 54:26Once you are satisfied, there's nothing stuck to the paint.
- 54:30Also gives you an opportunity to be one with your car.
- 54:33To understand whether or not you've picked up some stone damage or whatever.
- 54:36And you do that, then you use your sponge.
- 54:39Let's say that I did half the roof of the car.
- 54:41I rinsed the entire car.
- 54:43I don't just rinse the roof.
- 54:44I don't rinse the half of the roof.
- 54:46I rinse the entire car.
- 54:47Now I do the second half of the roof.
- 54:50I rinse the entire car again.
- 54:51Then I move down, and I move down to the hood.
- 54:54Do half the hood.
- 54:55And I rinse the entire car.
- 54:57You keep rinsing the entire car.
- 54:59Every time you wash something on the car, rinse the entire car.
- 55:02Remember that this hand, if you're left or right handed,
- 55:05is the hands, the magic hand.
- 55:07That's the hand that's going to tell you what's stuck to that paint surface,
- 55:11or where you've got some damage, or where you have to be careful, or
- 55:13what needs some special attention.
- 55:15It's a simple way to wash a car.
- 55:17It always top down.
- 55:18And when you get to the belt line, that's the beginning of the rocker
- 55:21panels, you get to the belt line.
- 55:24At that point, you change your water.
- 55:27You change your sponge.
- 55:28And you go to a new water, new sponge, and a little more carwash mixed in.
- 55:35It's got to be just a tad stronger.
- 55:37What you're really trying to get off that paint surface, and you've got
- 55:40to think about this for a moment, is not just road silt and bug proteins
- 55:46and acid rain deposits and all that.
- 55:50The biggest culprit that kills paint surface on the cars is the catalytic
- 55:55converter of the car in front of you.
- 55:57American cars are very interesting.
- 55:59They use sulfur based cats and the operating time it takes for that cat
- 56:05to get up to full operating temperature is five, zero minutes, 50 minutes.
- 56:12The average commute for most people is 30.
- 56:15So while you're sitting behind that Suburban and you're on the 405 or
- 56:20wherever you are, whatever highway you're on, and you're trying to get to
- 56:24work, that catalytic converter in that Suburban is spinning hydrochloric acid
- 56:28at a pH of about two all over your car.
- 56:32Nice.
- 56:33You've got to get that stuff off of there because when it
- 56:35dries, it's not active anymore.
- 56:37The moment that it gets moist again, The moment you get some dew, the
- 56:42moment it obtains any form of moisture, it becomes an active acid again.
- 56:47So washing your car is probably the single, the most
- 56:50important thing you can do.
- 56:51And believe it or not, it's the place where most cars get damaged
- 56:56by their owners, because they don't know how to wash a car.
- 56:58So I'm hearing you're not a fan of car washes.
- 57:02Well, I got in a lot of trouble.
- 57:03I got in a lot of trouble.
- 57:04I've been interviewed a lot on about different magazines.
- 57:07I've been on air with different radio shows.
- 57:11I could ask that question.
- 57:12Chuck, what do you think of automated car washes?
- 57:15I said, well, there's a lot of automated car washes that use different kinds
- 57:19of soaps, different kinds of cleaners.
- 57:21One that really, that really stands out in my mind is the car
- 57:25wash that doesn't use any soap.
- 57:27It's 100 percent environmentally correct.
- 57:30And of course, the announcer went, wow, that's great, Chuck.
- 57:32Tell us all about it.
- 57:33I said, well, what happens is, is that it takes all the dirt from the car in front
- 57:38of you or the 10 cars in front of you.
- 57:40It runs it through a filtration process and it takes out the dirt in certain
- 57:45micron size and then air blasts it with water at your car to clean your car.
- 57:51So literally what they're doing is they're sandblasting your car.
- 57:54And this guy was on air and he said, no shit.
- 57:57I said, yeah, I'm telling you that's what they do.
- 58:00And automated car washes.
- 58:02There's ones with brushes, there's touchless, there's all of this.
- 58:05You'll find that, that a lot of people stop going to an automated car wash when
- 58:09they realize that it didn't do a good job, the ones that really do clean the car
- 58:15are using different kinds of detergents.
- 58:18that will strip the wax right off of a car.
- 58:20Now, let's talk about the offense that a lot of guys and gals make
- 58:25at home when they wash their car.
- 58:26They go and they grab that stuff on the kitchen sink.
- 58:29One safe for ducks.
- 58:31One safe for ducks.
- 58:32The blue, the blue stuff.
- 58:33Yeah.
- 58:34The blue stuff.
- 58:35There's, what is it?
- 58:35There's joy.
- 58:36There's uh, gone.
- 58:39Ajax.
- 58:39Yeah.
- 58:40All right.
- 58:41It's interesting about Zymol Wax.
- 58:44Zymol Wax is made from fats and oils.
- 58:48Carnalba is a low density lipoprotein.
- 58:52It is a fat.
- 58:53It's a solid fat, but it's a fat.
- 58:55Coconut oil, banana oil, orange oil, any of these oils.
- 58:59These are fats and oils.
- 59:01Now, that stuff that's sitting on your sink, what is it designed
- 59:05to remove from your dishes?
- 59:07Grease, fats, and oil.
- 59:09So, wait a minute, if I take this stuff out to my car, if I've just spent all
- 59:13that money on Zymo, and I wax the car, and I want to wash it, and I go grab
- 59:18that Dawn, yeah, I'm not going to hurt any ducks, I'm going to grab the Dawn,
- 59:21and I'm going to go out there, and I'm going to put that Dawn on my car,
- 59:24and I'm going to wash it, and then I'm going to call Zymo and say, I got a
- 59:28problem that it doesn't beat up anymore.
- 59:30You know what our people have been trying to do?
- 59:32What did you wash your car with?
- 59:34First question out of our customer service.
- 59:37What did you wash your car with?
- 59:38That is the first question you asked me.
- 59:40I had a problem as well.
- 59:42And you're like, what did you wash your car with?
- 59:43I'm like, uh, yeah, I mean, it's very interesting.
- 59:48People sort of get disassociated with what the right thing to do is.
- 59:53And that's, I don't know why that happens, but You know, maybe it's just
- 59:56that they're expecting miracles to happen all at one time very quickly.
- 1:00:01First of all, the W in wax means work.
- 1:00:08That's what that W means.
- 1:00:10Okay.
- 1:00:11You've got to be ready to go and work on your car.
- 1:00:15We have customers, many, many customers that will call up
- 1:00:19and place an order on a Monday.
- 1:00:21And they want us to get the product to them before the weekend,
- 1:00:24because they're going to go spend time commuting with their car.
- 1:00:27They're going to go into their garage, put on some music, they're going to
- 1:00:31break open a bottle of Pinot Noir.
- 1:00:33They're going to work on their car for four hours.
- 1:00:35They're going to be with their automobile.
- 1:00:37It's not a problem loving your car.
- 1:00:40We've got this stigma that somehow socially has been pushed around.
- 1:00:45Gee, uh, uh, do you like your car?
- 1:00:47Yeah, I like this car.
- 1:00:48Do you love your car?
- 1:00:49Uh, I don't know.
- 1:00:51People are nervous about saying, yeah, I love that car.
- 1:00:54You know, I absolutely love it.
- 1:00:56I've got a car that I love.
- 1:00:57I've got a, a 1990 500 SL panoramic.
- 1:01:01It's got a glass roof.
- 1:01:02I bought it off of a friend of mine.
- 1:01:04We bought the car brand new and his wife didn't want it.
- 1:01:07And, uh, the car sat in his garage for shit, almost 10 years.
- 1:01:11And I said, I'll take it.
- 1:01:13We've slowly, but surely had to replace a whole lot of goodies on this car.
- 1:01:17But I love that.
- 1:01:19And that car loves me.
- 1:01:20I know it.
- 1:01:20And cars have personalities and some of them have quirks.
- 1:01:24Some of them, hell I've got a 1984 Mercedes Benz, one 90 E 2.
- 1:01:303 16.
- 1:01:32Oh, my wife can't start that car.
- 1:01:34Won't start for her.
- 1:01:35I walk out there, I talk to her, I rubber fend her.
- 1:01:39I sit down, I tell her how beautiful she is and how I've missed her all
- 1:01:43this while the fuel pump is priming.
- 1:01:45But yeah, go ahead.
- 1:01:46Yeah.
- 1:01:47And I turned the key and I can hear the cold start valve clicking away
- 1:01:50and I turned the key and fired her up.
- 1:01:53There we go.
- 1:01:54Going back to what we talked about, washing the car.
- 1:01:56It's the simplest and the most important protection you can give
- 1:02:00your car is to wash it correctly.
- 1:02:02The next thing is, is cleaning the paint.
- 1:02:04People tend to put all kinds of things on their cars, waxes.
- 1:02:08They never clean the paint.
- 1:02:09They never get the paint ready for wax.
- 1:02:11You know, like when we brought out cleaner wax, there were a lot of people that
- 1:02:15said, you guys are out of your mind.
- 1:02:17You're going to make a wax that has no petrochemicals, that doesn't
- 1:02:20have any petrol solvents at all.
- 1:02:23No, we are going to make a cleaner wax that's water based.
- 1:02:26At all.
- 1:02:26You can't make a water based, what are you, out of your mind?
- 1:02:28Well, we're not out of our mind.
- 1:02:30We can make a water based cleaner wax.
- 1:02:32In fact, we've just recently reformulated our cleaner wax to add SiO2 to it.
- 1:02:38SiO2 is one of those magic, it's not a word, it's a, it's a, a naming
- 1:02:43convention for, A product which is actually fused silica and the fused
- 1:02:49silica has been ground to nano size.
- 1:02:51Well, I will say this, I'm going to get a lot of people that
- 1:02:53are going to react to this.
- 1:02:55All of those so called ceramic coatings for cars are Yes, they're not real,
- 1:03:02but they're just not real product.
- 1:03:04And they claimed me to have the SIO two in the product.
- 1:03:07And that was, that's what makes them ceramic.
- 1:03:09SIO two is a polishing agent.
- 1:03:12There's no way to make it stick to a car.
- 1:03:14You couldn't make ceramics stick to a car.
- 1:03:17If you've ever been to a ceramic studio and you've seen when they've taken
- 1:03:21ceramic and they then put it into a, you know, a 9, 000 degree kiln, there's
- 1:03:27no way to do that with a paint surface.
- 1:03:29There's no chemicals you can make that will make SiO2 stick to a paint surface.
- 1:03:34What you can do is you can take 60, 000 or 300, 000 centistokes silicone.
- 1:03:41Which, by the way, is a hydraulic fluid for, uh, silicone hydraulic fluid.
- 1:03:46And you can take that and put it on a paint surface and give
- 1:03:49a detailer a high speed wool pad buffer and have them burnish that
- 1:03:54stuff into your paint surface.
- 1:03:56Not cool.
- 1:03:56Because at that point, that silicone heats up enough, it causes that
- 1:04:01silicone to permeate your clear coat.
- 1:04:03And you can end up with little cloudy sort of marks that you think are
- 1:04:07water spots that you never get out.
- 1:04:08It's now it's silicone sitting in between your clear coat and your color coat.
- 1:04:12There are a lot of people that swear up and down by these ceramic coatings.
- 1:04:17We've never produced a ceramic coating.
- 1:04:19We won't produce a ceramic coating because they're just not real.
- 1:04:22What we have done though, is we now have SiO2 and HD cleanse, fabulous polishing
- 1:04:28agent, and by the way, the particles are nano sized and it does an incredible job.
- 1:04:33It's scary when you think about what companies do to create product.
- 1:04:38We call it SSDC.
- 1:04:39Same ship, different container.
- 1:04:43SSDC.
- 1:04:44There's a tremendous number of companies out there that are doing that.
- 1:04:47They haven't changed the formulary of their products since the 60s.
- 1:04:52Back when cars were getting waxed, cars were painted.
- 1:04:56They didn't have enamel paints.
- 1:04:57Cars back in the 30s and 40s and in the 50s.
- 1:05:01They used lacquer paints, and they painted the cars with
- 1:05:0426, 30, 35, 40 mils of paint.
- 1:05:07So what people would do is that they would get some kerosene in a rag, and you'd
- 1:05:11wipe the car down with kerosene in a rag.
- 1:05:13It would take off a little bit of the paint.
- 1:05:15The car would look great for about three or four days.
- 1:05:18One of the first guys that came out with a commercial wax was Ben Hirsch
- 1:05:23and Ben Hirsch started this little company up in Illinois called Turtle Wax.
- 1:05:27We are good friends with the people at Turtle Wax.
- 1:05:29We know them.
- 1:05:30At one point, Turtle Wax was a distributor for our products.
- 1:05:34They would distribute our products to the stores like AutoZone and
- 1:05:37Pep Boys and all of those guys.
- 1:05:39We didn't have any way of distributing those because we didn't have an EDI
- 1:05:43computer system, didn't have sales people.
- 1:05:45That was a whole foreign market to us.
- 1:05:47They're probably one of the sharpest companies around.
- 1:05:50They don't subscribe to SSDC, but there's a whole lot of 'em out there that do.
- 1:05:54We've, for years have tried to get people to understand when they're
- 1:05:58working on their cars, there's no magic.
- 1:06:01It's good product, safe product, product that's safe for you and your kids to use.
- 1:06:07We've never had anyone call us up and say, geez, you know.
- 1:06:11I think the smell of your product or your fumes have made me sick
- 1:06:15or any of that kind of stuff.
- 1:06:16We've never had any of that, but primarily, uh, what we love to do is
- 1:06:19build product, build great products.
- 1:06:21That's what we like to do, and hear from customers that they love us and
- 1:06:24that's what else could we hope for.
- 1:06:26Right.
- 1:06:26That's awesome.
- 1:06:27One of the things you had said to me was, so when you're done waxing
- 1:06:31your car, can you see the wax?
- 1:06:33And that's actually a really important and yet loaded statement.
- 1:06:36I know the answer, but I'm wondering if our listeners know.
- 1:06:39We've done a lot of events.
- 1:06:40We've gotten up and I've gotten up and I've shown people what
- 1:06:44Carnauba bricks look like.
- 1:06:45Try to tell people that you can't buy a product that says it's 100
- 1:06:49percent Carnauba because you wouldn't be able to do anything with it
- 1:06:51except maybe use it as a weapon.
- 1:06:54I mean, yeah, I don't know.
- 1:06:56The brick.
- 1:06:57100 percent carnauba is solid as a rock.
- 1:07:00I had a question come up, and I remember this question.
- 1:07:02It was at a Miata Club event, and the people that belong to the
- 1:07:06Miata Club really love their cars.
- 1:07:08You talk about naming their cars.
- 1:07:10It's, it's incredible.
- 1:07:12I had this one customer say to me, how do I know when I'm supposed to wax my car?
- 1:07:16I said, well, let's talk about this for a moment.
- 1:07:18When you're done waxing your car, Can you see the wax on the car?
- 1:07:22Oh yeah, yeah, yeah.
- 1:07:24Really?
- 1:07:24You can see the wax?
- 1:07:25No, no, I guess I can see the shine.
- 1:07:27Okay, so you can see the results of you waxing the car.
- 1:07:31How do you know when the wax is?
- 1:07:32Well, the car looks like it needs to be waxed.
- 1:07:34So you need to realize when a car looks like it's begging to be waxed.
- 1:07:39You're not seeing the loss of car wax.
- 1:07:41You're seeing new paint damage.
- 1:07:43You need to keep that in mind when your car is begging to be
- 1:07:46waxed, it's doing it for a reason.
- 1:07:48It's because the paint is being damaged.
- 1:07:51I have to tell you, the crowd went silent when I said that.
- 1:07:54It was like all the lights split and they all understood what we're talking about.
- 1:07:57It goes back to that magic hand you were talking about.
- 1:08:00We like very much to have people contact us and say, what's the proper methodology?
- 1:08:05What's the proper products I should use, which products should I use in a row?
- 1:08:09We try to help people understand that.
- 1:08:11And we get a lot of phone calls from customers that say, geez, you know, I
- 1:08:15bought X, Y, Z product and I put that on the car and then I put your product
- 1:08:19over it and it doesn't seem to work.
- 1:08:21Yeah, I would think that would happen.
- 1:08:23That's like running into your kitchen, making up pancake batter
- 1:08:27and putting turkey gravy in the pan.
- 1:08:30And trying to make pancakes on top of turkey gravy.
- 1:08:33It's not gonna happen.
- 1:08:34We try and tell people that, you know, the Zymol products really are
- 1:08:38engineered to work with each other.
- 1:08:40There's a system there.
- 1:08:41And if you follow the directions, and that's something that I want to
- 1:08:44circle back and talk to you about.
- 1:08:46You mentioned about Directions.
- 1:08:48Tanya, it is your chance to try man.
- 1:08:50Tell him real men don't need directions.
- 1:08:58You know, it's like, you know, why, why Ikea doesn't have written directions and
- 1:09:04they've got pictures on all their stuff.
- 1:09:07Cause it saves them a lot of time and cost in those manuals.
- 1:09:12And it doesn't give them any phone calls.
- 1:09:14What do you mean?
- 1:09:15Well, as an example, on the back of our waxes, it says, please
- 1:09:18refrigerate after opening.
- 1:09:20Yep.
- 1:09:21We've had customers and we at least one or two a week will call
- 1:09:26up and say, back of my container says to refrigerate after open.
- 1:09:29Does that mean I should stick it in the refrigerator?
- 1:09:36Well, yeah, that's an indication that we want you to put it into your refrigerator.
- 1:09:41We've had customers do some of the darndest things.
- 1:09:44We had a guy wax the seats of his, white seats of his Cadillac
- 1:09:48Convertible with our Zymol carbon.
- 1:09:50He figured that if it works on the paint, it's got to work on my seats.
- 1:09:53We try to give people directions that are fairly simple.
- 1:09:56A lot of people still don't follow the directions.
- 1:09:59We've had people make Zymol tests on YouTube and not follow the directions.
- 1:10:05So that's a really important point that you bring up because I
- 1:10:08have baked off Xymo products with friends of mine's that do detailing.
- 1:10:12It's like you said, you know, bust out the beer or the Pinot Noir.
- 1:10:16It's a whole day affair.
- 1:10:17And they're sitting there like, look how cool I am.
- 1:10:19I can do this.
- 1:10:19I got my buffer and I'm done in 20 minutes and I'm sitting there and I'm putting
- 1:10:22things on, wait things for dry guys.
- 1:10:24I'm going to go get a sandwich.
- 1:10:25I'll be back.
- 1:10:26They're like, what are you doing?
- 1:10:27And then when it comes down to it, we actually get back to what we were
- 1:10:30talking about before, which is the feel.
- 1:10:33The finish.
- 1:10:33You can't see.
- 1:10:34Yeah, the car, their car looks shiny.
- 1:10:36So does mine, but you rub your hand across it and the Zymol feels like butter
- 1:10:40and their stuff just kind of feels like whatever, but I follow the directions.
- 1:10:45I've been using this stuff for a long time.
- 1:10:48You have to put the time and effort into your point, love into
- 1:10:51the process to get out of it.
- 1:10:53What you, what you want, but please continue.
- 1:10:55That's right.
- 1:10:56And Zymol products, by the way, are designed to be used by People call
- 1:11:01up and say, jeez, you know, the Christmas or my birthday or whatever.
- 1:11:05And I got a new buffer.
- 1:11:06Can I use Xymo with a buffer?
- 1:11:08Our customer service people ask the magic question.
- 1:11:10Are you a technician that does this for a living?
- 1:11:13Is it when the answer is no.
- 1:11:15And we tell them, well, keep all the packaging, take that wonderful gift
- 1:11:19back to the store that they bought it from and pick out something else.
- 1:11:23I will not stand behind anybody using a buffer unless they do it for a living.
- 1:11:29And by the way, you can show me where you've got some great restoration results.
- 1:11:35You've done some great things using that buffer.
- 1:11:38I'm interested.
- 1:11:39I was at a place one time where a guy came up to me and said,
- 1:11:42Well, what do you think of my car?
- 1:11:43Just out of detail.
- 1:11:43He was proud.
- 1:11:45It was all scalloped.
- 1:11:46I don't know what to tell the man.
- 1:11:47Get your eyes checked lately.
- 1:11:49I mean, I, I will say this.
- 1:11:51I have used a buffer with Zymo once and I have regretted it.
- 1:11:55I know better, but I was really struggling with this one car
- 1:11:59in particular and this hood.
- 1:12:01And I'm like, It didn't matter what kind of elbow grease I put into it.
- 1:12:04I didn't seem to have just enough oomph.
- 1:12:06I don't know what it was.
- 1:12:08I used a buffer and I realized as I was doing it, at which point
- 1:12:11it was the point of no return.
- 1:12:12I was like, I'm heating this up too much and it's reacting to me doing this.
- 1:12:17And I had to start all over again.
- 1:12:19And I was like, now I've done this three times and I'm aggravated.
- 1:12:23I don't know, again, it's one of those things, you know, RTFM, as we say in
- 1:12:27my world, read the freaking manual.
- 1:12:29So it's super important to follow those directions, but I got to use that.
- 1:12:36I got, that is great.
- 1:12:37Read the freaking manual.
- 1:12:38Oh my God.
- 1:12:39But yeah, so granted it takes me six times longer than anybody
- 1:12:43else to get the job done, but.
- 1:12:45At the end of the day, when you compare car for car for car, even
- 1:12:50similar cars, you know, coming from the same factory, it's like, man, that
- 1:12:53Zymolt feels really, really different.
- 1:12:55And it's very buttery.
- 1:12:56It's very smooth.
- 1:12:57The scent is addicting.
- 1:12:59Like we've been talking about, you have to put in the time and the effort to get
- 1:13:02out the results that you really want.
- 1:13:04There is no quick solution when it comes to detailing these cars at a high level.
- 1:13:08No, there isn't a quick solution.
- 1:13:10The difference between going to a five star restaurant or going to McDonald's.
- 1:13:14Absolutely.
- 1:13:15You can get it done.
- 1:13:16Brick of McDonald's, but it's not going to be the same.
- 1:13:18I want to touch on something before we kind of wrap up this entire thought.
- 1:13:22You had some special techniques for detailing your car that I
- 1:13:26thought were kind of interesting.
- 1:13:28And I'm just going to lob this one up for you.
- 1:13:30Let's start with black textured trim.
- 1:13:32What's your hot take on dealing with things like that?
- 1:13:35One of the problems that happens with black textured trim, if you use
- 1:13:39a product that contains any kind of polishing agent, um, Even if you use
- 1:13:44a product like our cleaner wax that has a polishing agent, the SiO2,
- 1:13:48the SiO2 will stick to black trim.
- 1:13:50People say to us, how do I get that black again?
- 1:13:53How do I make that look good again?
- 1:13:55There's lots of ways to do it.
- 1:13:56One way to do it, which I don't recommend, is to use brake fluid.
- 1:14:00on that black trim, which I know a lot of people have done.
- 1:14:03And the moment you get brake fluid on a paint surface, it dissolves it.
- 1:14:07You don't want to do that.
- 1:14:07My favorite is either Jif or Skippy crunch peanut butter.
- 1:14:13You need to go buy a medium toothbrush and take a little bit of that peanut
- 1:14:18butter and put it in a And like a, a rambutan they call them, and you warm
- 1:14:23it up in your microwave oven a little bit, and you go out there and you
- 1:14:26spread the peanut butter over the trim, and you rub it with that toothbrush.
- 1:14:30What that peanut butter does, the peanut oil gets underneath whatever
- 1:14:34is sitting on that black trim, it's not supposed to be there, and starts
- 1:14:37to lift it, and the crunchy peanuts themselves act as the abrasive.
- 1:14:42And they break down before the plastic does, and you just wash it off.
- 1:14:46And it does a wonderful job at cleaning up the black trim peanut butter.
- 1:14:50That's awesome.
- 1:14:50Listen, we've had one of the other secrets to Zymol is you can ice the surface.
- 1:14:56Let's say that you have a car that you really want to get
- 1:14:58an extremely deep finish on.
- 1:15:01We did this with a Ferrari Dino and it was in yellow Ferrari Dino around California.
- 1:15:06It was Bill Weiner's car.
- 1:15:07He was showing it at Pebble, and his guys did a pretty decent
- 1:15:11job of preparing the paint.
- 1:15:13They didn't have it to my satisfaction.
- 1:15:16So what we used was Zymol Concord Wax.
- 1:15:19Put it on with your bare hands, spread it out, and before we buffed it, we took
- 1:15:24bags of ice that were rolled in towels.
- 1:15:27We placed them on the surface of the car, let it sit there for about
- 1:15:3110 minutes, pulled them off, took some more Concord, rubbed it on the
- 1:15:34current, Concord that was there.
- 1:15:36And then we iced it again.
- 1:15:38Then we went ahead and applied one more coat of Concord.
- 1:15:42Let it sit, took on microwipes and very slowly worked the wax into the surface.
- 1:15:48We stretched out Carnauba on the surface.
- 1:15:50When the Carnauba got cold and started to warm up again, it
- 1:15:54absorbed the moisture from the towel.
- 1:15:56When we got done with the car, it looked like someone had shot
- 1:15:59the car with about 20 coats of clear, great service, great finish.
- 1:16:03And that's actually one of the questions I get a lot when, you know,
- 1:16:06showing off Xymo products as well.
- 1:16:07How do you know when it's ready?
- 1:16:09And I say all the time, if you can run your finger across the
- 1:16:12wax as it's curing and it doesn't leave a streak, then it's ready.
- 1:16:17And at that point, it comes off as a powder.
- 1:16:19It's actually super easy to remove because it's fully bonded at that point.
- 1:16:23And you could just wipe it down, almost like you were
- 1:16:25just, you know, kind of just.
- 1:16:26Wiping the car off like you're investing.
- 1:16:28Exactly.
- 1:16:28It's super easy.
- 1:16:29But if you have to work or put in a ton of elbow into that Zymol,
- 1:16:33you haven't waited long enough.
- 1:16:35People use too much of it.
- 1:16:36That's the other thing.
- 1:16:37If I had investors in my business, I would not make them very happy because
- 1:16:42an eight ounce container of our wax.
- 1:16:45Will last a motorsport enthusiast, like five years, you're going to get
- 1:16:49at least 20, maybe even 24 full waxings out of that eight ounce container.
- 1:16:56A little bit goes a long way with Simon.
- 1:16:58That was the Braille cream model too, right?
- 1:17:01Yeah.
- 1:17:01A little dab will do.
- 1:17:03A little dab will do.
- 1:17:05Yeah.
- 1:17:05Yeah.
- 1:17:06Yeah.
- 1:17:06That is, that's very interesting.
- 1:17:08Wow.
- 1:17:09So let's just quickly talk about some new products.
- 1:17:12That are coming out or have just come out on the market.
- 1:17:15I know you clued me in because we're talking about ceramics and SiO2, but
- 1:17:19there's actually something cutting edge that Xymo is putting out there.
- 1:17:22So do you want to expand on the graphene wax?
- 1:17:25Yeah, we've got a couple of different products that we've played with.
- 1:17:29We've been looking at the kinds of material that would provide someone who
- 1:17:34loves their car, a finish on their car.
- 1:17:37That was.
- 1:17:38Almost permanent.
- 1:17:39We're the first company to come out with a graphene based product.
- 1:17:42We didn't invent graphene.
- 1:17:44Graphene was found by a couple of engineers back around 19, I think it was
- 1:17:501991 at Manchester University in England.
- 1:17:52They were actually able to separate graphene from graphene oxide,
- 1:17:57which is what's in a pencil.
- 1:17:59Graphene is a two dimensional material.
- 1:18:01It's missing its third and fourth atoms.
- 1:18:04The military has been Looking and working with graphene, they have made
- 1:18:08some new tiles for spaceship re entry.
- 1:18:12They've actually made a t shirt that's bulletproof.
- 1:18:15It's a hundred times stronger than carbon steel and it's as flexible as water.
- 1:18:22And this is what makes graphene so really interesting.
- 1:18:25We contacted a couple of different companies that have got real graphene.
- 1:18:30We did some testing.
- 1:18:31We bought the equipment.
- 1:18:32We bought a shearing homogenator.
- 1:18:34We ordered the graphene and the graphene had to come in in glass containers.
- 1:18:38You can't come in packed in anything else except glass.
- 1:18:41Otherwise it'll permeate the material you're sitting on.
- 1:18:44We decided to look at producing what's known as a graphene colloid.
- 1:18:48Colloids are one step beyond an emulsion.
- 1:18:51We produce these graphene colloids, and we then took oils in particular.
- 1:18:57We took Lotus leaf extract oil, and we took Carnauba resin, which is
- 1:19:01from our, our liquid Carnauba, and we homogenize those together with graphene.
- 1:19:06There's some interesting things when you put it on a car and we've
- 1:19:09had lots of problems trying to convey what our graphene product
- 1:19:14does to a customer, because it's hard for them to understand it.
- 1:19:18When you put it on the paint surface of a car, it finds its third and fourth atom.
- 1:19:23If you clean the car surface and there's no wax on it, it will
- 1:19:26find its third and fourth atom.
- 1:19:27And at that point, it becomes part of your car.
- 1:19:30It's no longer a coating.
- 1:19:32It's no longer a wax.
- 1:19:34It's not a sealant that we've put on the car.
- 1:19:37It now becomes part of your paint.
- 1:19:38It becomes part of the metal on your car.
- 1:19:40It becomes part of the metalized plastic on your car.
- 1:19:43The questions we've been asked about our graphene product
- 1:19:45is, How long does it last?
- 1:19:47It lasts as long as the paint does on your car.
- 1:19:49If you wanted to shine the car up even more a little bit, you could
- 1:19:53use our spray detailer over it.
- 1:19:55But if you want to take your paint and you want to take all the surfaces of
- 1:19:59your car and you want to harden those surfaces, graphene is the way to do it.
- 1:20:03And we brought our product out immediately, three or four companies
- 1:20:06popped up and said, well, we've got graphene, we've got graphing, they've
- 1:20:09got graphing oxide using number two pencil lead in their product
- 1:20:15and they're calling it graphing.
- 1:20:16We've done some interesting cars.
- 1:20:18We've got a blue three 56 that we use the graphing product on that is staggering.
- 1:20:23Absolutely staggering.
- 1:20:24The same owner has a anthracite 9 11 target that we used it on.
- 1:20:30We've used a graphene product on our Ford F 350 Super Duty 99 Dualty that we
- 1:20:37used to haul around our horse trailer.
- 1:20:39The truck looks brand new, literally looks brand new.
- 1:20:41We've got a bunch of people across the country that have
- 1:20:43used our graphene product.
- 1:20:45There's a fella that runs a magazine.
- 1:20:46It's called garage style magazine.
- 1:20:48Have you ever seen it?
- 1:20:49Don out there runs it.
- 1:20:50Donna's moved from California to Texas now, and he's got an old Mustang that
- 1:20:55he decided to clean up real well and try a graphene product on, and he's
- 1:20:59still talking to himself, understand how this stuff works, the finish you get.
- 1:21:04on the graphene is pretty scary.
- 1:21:07Look, that happens to the surface, especially if you've done the right paint
- 1:21:10prep, you've really cleaned up the bank.
- 1:21:12And by the way, we've got an odd name for the graphing product.
- 1:21:15It's our atomic graphing shield.
- 1:21:18Okay.
- 1:21:19It sounds futuristic.
- 1:21:20Well, it's not so much future.
- 1:21:22We've gotten some complaints about the name.
- 1:21:24Some people have said, Atomic graphene shield.
- 1:21:27I mean, did you guys watch back to the future a few times?
- 1:21:30It's very German.
- 1:21:33If you think about it, it describes what it does.
- 1:21:36I mean, that's how like a lot of German vocabulary is, right?
- 1:21:39It's just a description.
- 1:21:41Atomic, atomic graphene shield.
- 1:21:43It is, it is an atomic product.
- 1:21:46It's graphene.
- 1:21:47And it does shield the car.
- 1:21:49There you go.
- 1:21:51So that's a product that's new.
- 1:21:52We've got two new products that we're working on with Martin guitar.
- 1:21:55And we have one more product in our factory.
- 1:21:59We've got a bunch of panels from this company that's in Santa
- 1:22:02Clara, California that builds EVs.
- 1:22:05We're going to be letting this product out on Amazon on an exclusive basis.
- 1:22:09We've got a product that is for electric vehicles.
- 1:22:12It's a positive ion product.
- 1:22:14The mix is positive ion.
- 1:22:16And the reason why we chose to go positive ion is because the bodies of
- 1:22:21true electric cars, not so much hybrids, but true EVs are forced negative charge.
- 1:22:28They have a negative charge on the body of the car that is a forced negative charge.
- 1:22:34It's not just grounding.
- 1:22:35It's a forced negative charge.
- 1:22:37It's an old british car and it's as an example.
- 1:22:41That's a Lucas car.
- 1:22:43That's a story for another day.
- 1:22:45That's the story of another day.
- 1:22:46Lucas, Lucas light switch on, off and flicker.
- 1:22:50The interesting thing about our product for electric cars, if you were to take
- 1:22:54a look at any of the electric cars, whether it's a new new Audi's, Mercedes.
- 1:22:58No, the teslas, the batteries that run the motors are not the same
- 1:23:02batteries that run the rest of the car.
- 1:23:04They don't use those batteries to run the rest of the car.
- 1:23:06The voltage is too high.
- 1:23:07The amperage is too high.
- 1:23:09If you were able to actually touch the connectors on the
- 1:23:13battery that runs that car.
- 1:23:14You're going to die.
- 1:23:15No question about it.
- 1:23:16That's serious stuff.
- 1:23:17There's another separate battery in there that's designed to
- 1:23:20negatively charge the body.
- 1:23:22That's so in case there's any leak of any current from any of the batteries that
- 1:23:27run the car, it's going to ground out.
- 1:23:29We noticed that our standard waxes didn't do very well on EVs, so we
- 1:23:34decided to come up with a new product.
- 1:23:36I think it's on our website now.
- 1:23:38The product is called ION.
- 1:23:39It comes with a container that has a bag in it, and the product is sitting
- 1:23:43in the bag in the container, and you pump the container up, which pressurizes
- 1:23:47the outside of the bag, which lets you spray it, and it's a metered
- 1:23:51spray, and it comes out in a mist.
- 1:23:53And there's some videos on YouTube of our product ION that you should
- 1:23:58be able to find interesting.
- 1:23:59So, in January, we're going to let that product go to Amazon and
- 1:24:03let Amazon sell it exclusively.
- 1:24:05So Chuck, looking back over the incredible history of Zymol, 40 plus years now, and
- 1:24:11the love and passion that you've put into developing these products that take care
- 1:24:15of cars for all sorts of applications, but also for airplanes, boats, horses, musical
- 1:24:22instruments, and such down the line.
- 1:24:23I mean, it's absolutely fascinating.
- 1:24:25And for the folks out there that are maybe still non believers, it's
- 1:24:29time to give Zymol a try, put it up against the products that you have And
- 1:24:33remember to read the directions first and, and, and see how it stacks up and
- 1:24:38see how you like it, keep up with the developments that they've got going.
- 1:24:42All these new products are fascinating.
- 1:24:44I mean, they're at the front end of some really, really cool things.
- 1:24:48So if you want to learn more about Zymol, be sure to check out www.
- 1:24:51Zymol.
- 1:24:53com for more information or follow them on Instagram and Facebook.
- 1:24:57At Zymol underscore official.
- 1:24:59So Chuck, I can't thank you enough for coming on break, fix, sharing these
- 1:25:03stories, telling us about the history of Zymol and, you know, sharing your
- 1:25:07passion with all of our listeners.
- 1:25:09This has been absolutely fantastic.
- 1:25:11I thoroughly enjoyed it.
- 1:25:12It was, it's lots of fun.
- 1:25:13And I'm happy to talk to anyone who contacts the company and says, Hey, I'm
- 1:25:17going to talk to that Bennett character because I've got a problem with my car.
- 1:25:21And, uh, we want to hear about the problems.
- 1:25:23We want to, we want to solve problems.
- 1:25:24That's what we're here for.
- 1:25:25That's what the company was built on.
- 1:25:27Was built on solving what kind of problems people had with their,
- 1:25:31with their finishes on their cars.
- 1:25:33Your passion and authenticity has been refreshing to see.
- 1:25:37So it's been a delight listening to all your stories.
- 1:25:39Thank you, Chuck.
- 1:25:40Thank you.
- 1:25:46That's right, listeners.
- 1:25:46If you enjoyed this episode, be sure to check out our Patreon for
- 1:25:51a follow on pit stop, mini sowed.
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- 1:26:02the scenes content from this episode.
- 1:26:04And more, if you like what you've heard and want to learn more about
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- 1:26:29We'd love to hear from you.
- 1:26:31Hey, everybody.
- 1:26:31Crew Chief Eric here.
- 1:26:33We really hope you enjoyed this episode of Break Fix, and we wanted
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