Latest / Omni Talk Retail / Amazon Brings Healthcare to the Kiosk | Fast Five Shorts
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- 0:00Amazon's
- 0:00new
- 0:01in
- 0:01Office
- 0:01prescription
- 0:02kiosks
- 0:03allow
- 0:03patients
- 0:04to
- 0:04pick
- 0:04up
- 0:04their
- 0:04prescriptions
- 0:05immediately
- 0:06after
- 0:07their
- 0:07medical
- 0:07appointment.
- 0:08According
- 0:09to
- 0:09an
- 0:09Amazon
- 0:09press
- 0:10release.
- 0:10Starting
- 0:10December
- 0:112025,
- 0:12Amazon
- 0:12Pharmacy
- 0:13kiosks
- 0:13will
- 0:14be
- 0:14available
- 0:14to
- 0:14patients
- 0:15at
- 0:15One
- 0:15Medical
- 0:15locations
- 0:16across
- 0:16the
- 0:16Greater
- 0:17Los
- 0:17Angeles
- 0:17area,
- 0:18including
- 0:18Downtown
- 0:19LA,
- 0:19West
- 0:20LA,
- 0:20Beverly
- 0:21Hills,
- 0:21Long
- 0:21beach
- 0:22and
- 0:22West
- 0:22Hollywood,
- 0:23with
- 0:23Expansion
- 0:242
- 0:24additional
- 0:24One
- 0:25Medical
- 0:25offices
- 0:26and
- 0:26other
- 0:26locations
- 0:27so
- 0:27soon
- 0:27after.
- 0:28Powered
- 0:29by
- 0:29Amazon's
- 0:30logistics
- 0:30and
- 0:31technology,
- 0:31each
- 0:31kiosk
- 0:32is
- 0:32stocked
- 0:32with
- 0:33a
- 0:33curated
- 0:33inventory
- 0:34of
- 0:34medications
- 0:34tailored
- 0:35to
- 0:35the
- 0:35prescribing
- 0:35patterns
- 0:36of
- 0:36the
- 0:37specific
- 0:37office
- 0:38location.
- 0:38The
- 0:39process
- 0:39is
- 0:40very
- 0:40simple.
- 0:40You
- 0:41create
- 0:41an
- 0:42Amazon
- 0:42pharmacy
- 0:43account@pharmacy.Amazon.com
- 0:45you
- 0:46then
- 0:46schedule
- 0:46an
- 0:46appointment
- 0:47at
- 0:47any
- 0:47participating
- 0:481
- 0:48medical
- 0:48location
- 0:49and
- 0:49ask
- 0:49your
- 0:49provider
- 0:50to
- 0:50send
- 0:50your
- 0:51prescription
- 0:51to
- 0:51Amazon
- 0:52Pharmacy
- 0:53at
- 0:53checkout.
- 0:54In
- 0:54the
- 0:54Amazon
- 0:55app,
- 0:55you
- 0:55can
- 0:55select
- 0:55the
- 0:56kiosk
- 0:56pickup
- 0:56and
- 0:57pay
- 0:57with
- 0:57your
- 0:57preferred
- 0:58method.
- 0:58You'll
- 0:59get
- 0:59a
- 0:59QR
- 0:59code
- 1:00to
- 1:00scan
- 1:00at
- 1:00the
- 1:00kiosk
- 1:01to
- 1:01pick
- 1:01up
- 1:01your
- 1:01medication.
- 1:02An
- 1:02Amazon
- 1:03pharmacist
- 1:03will
- 1:04review
- 1:04your
- 1:04medication
- 1:05and
- 1:05it
- 1:05will
- 1:05be
- 1:05ready
- 1:06for
- 1:06pickup
- 1:06within
- 1:07minutes.
- 1:07Through
- 1:08the
- 1:08Amazon
- 1:08app,
- 1:09patients
- 1:09can
- 1:09see
- 1:09upfront
- 1:10costs
- 1:10including
- 1:10available
- 1:11discount
- 1:12and
- 1:12estimated
- 1:13insurance
- 1:13co
- 1:13pays.
- 1:14They
- 1:14can
- 1:14pay
- 1:14for
- 1:14their
- 1:15prescriptions
- 1:15and
- 1:15if
- 1:16needed,
- 1:16connect
- 1:17directly
- 1:17to
- 1:17an
- 1:17Amazon
- 1:18Pharmacy
- 1:18licensed
- 1:19pharmacist
- 1:19via
- 1:20secure
- 1:20video
- 1:20or
- 1:21phone
- 1:21consultation.
- 1:22Chris
- 1:22this
- 1:23is
- 1:23also
- 1:23the
- 1:23A
- 1:24and
- 1:24M
- 1:24Put
- 1:24yout
- 1:24on
- 1:24the
- 1:24Spot
- 1:25question
- 1:25right
- 1:25away
- 1:26with
- 1:26the
- 1:26first
- 1:27headline.
- 1:28Okay,
- 1:28all
- 1:29right,
- 1:29I'm
- 1:29ready.
- 1:29Ad
- 1:29Bring
- 1:30it,
- 1:30bring
- 1:30it.
- 1:30A
- 1:30and
- 1:31M.
- 1:31I'm
- 1:31ready
- 1:31for
- 1:31it
- 1:31today.
- 1:32I'm
- 1:32ready.
- 1:32Let's
- 1:32do
- 1:32it.
- 1:33All
- 1:33right,
- 1:33so
- 1:34A
- 1:34and
- 1:34M
- 1:34wants
- 1:34to
- 1:34know
- 1:35removing
- 1:35any
- 1:35element
- 1:36of
- 1:36friction
- 1:36in
- 1:36script
- 1:37fulfillment
- 1:37will
- 1:38likely
- 1:38be
- 1:38applauded
- 1:39by
- 1:39customers.
- 1:39But
- 1:40how
- 1:40big
- 1:40of
- 1:40a
- 1:40Trojan
- 1:41horse
- 1:41horse
- 1:42is
- 1:42this
- 1:42for
- 1:43Amazon
- 1:43Pharmacy
- 1:44as
- 1:44a
- 1:44means
- 1:44to
- 1:44a
- 1:45bigger
- 1:45end?
- 1:47Oh
- 1:47man.
- 1:50If
- 1:50it's
- 1:50a
- 1:50Trojan
- 1:51horse,
- 1:51it's
- 1:51a,
- 1:51it's,
- 1:52it's
- 1:52a,
- 1:52it's
- 1:53a
- 1:53Trojan
- 1:53horse
- 1:53with
- 1:53one
- 1:54of
- 1:54the
- 1:54Trojans
- 1:55like
- 1:55hanging
- 1:55out
- 1:55the,
- 1:56the
- 1:56bottom
- 1:56of
- 1:56the
- 1:56belly
- 1:57with
- 1:57all
- 1:57for
- 1:57all
- 1:57to
- 1:57see.
- 1:58You
- 1:58know,
- 1:58that's
- 1:58one
- 1:58thing
- 1:58I'd
- 1:59say
- 1:59and,
- 1:59but
- 1:59I
- 2:00don't
- 2:00know,
- 2:00I'm
- 2:00not
- 2:00really
- 2:00seeing
- 2:01the
- 2:01overall
- 2:01play
- 2:01here
- 2:02and
- 2:02I
- 2:02have
- 2:02questions
- 2:03about
- 2:03how
- 2:03much
- 2:03friction
- 2:04is
- 2:04actually
- 2:04being
- 2:05removed
- 2:05by
- 2:06Amazon
- 2:06doing
- 2:07this
- 2:07which
- 2:07I'm
- 2:07curious
- 2:07to
- 2:08get
- 2:08your
- 2:08take
- 2:08too.
- 2:08But
- 2:09you
- 2:09know,
- 2:09if
- 2:09you
- 2:09ask
- 2:09me
- 2:10am
- 2:10I
- 2:10buyer
- 2:11buying
- 2:11or
- 2:12selling
- 2:12this
- 2:12idea,
- 2:13I
- 2:13think
- 2:13I'm
- 2:14like
- 2:1470,
- 2:1430
- 2:15on
- 2:15the
- 2:15sell
- 2:15side.
- 2:16Like
- 2:16I
- 2:16get
- 2:16that
- 2:16it's
- 2:17an
- 2:17experiment
- 2:17and
- 2:17that's
- 2:18why
- 2:18I'm
- 2:18kind
- 2:18of
- 2:18on
- 2:18the
- 2:18third
- 2:1930
- 2:19side
- 2:19on
- 2:19the
- 2:19buy
- 2:20side.
- 2:21But
- 2:21you
- 2:21know,
- 2:22when
- 2:22I
- 2:22step
- 2:22back,
- 2:22I
- 2:23don't
- 2:23think
- 2:23it's
- 2:23a
- 2:23well
- 2:24designed
- 2:25experiment
- 2:25for
- 2:26a
- 2:26number
- 2:26of
- 2:26reasons.
- 2:27Like,
- 2:27because
- 2:27from
- 2:28an
- 2:28experimentation
- 2:28standpoint,
- 2:29for
- 2:29it
- 2:29to
- 2:29work,
- 2:29a
- 2:29number
- 2:30of
- 2:30things
- 2:30have
- 2:30to
- 2:30be
- 2:30true.
- 2:31It
- 2:31sounds
- 2:31like
- 2:31you
- 2:31need
- 2:31to
- 2:31be
- 2:31a
- 2:32one
- 2:32medical
- 2:32user,
- 2:33so
- 2:33you
- 2:33have
- 2:33to
- 2:33get
- 2:33over
- 2:33that
- 2:34hurdle.
- 2:35And
- 2:35then
- 2:35if
- 2:35you
- 2:36are,
- 2:36you
- 2:36have
- 2:36to
- 2:37also
- 2:37want
- 2:37to
- 2:37change
- 2:38your
- 2:38habits
- 2:38and
- 2:38do
- 2:39this,
- 2:39which
- 2:39is
- 2:39another
- 2:39hurdle
- 2:40to
- 2:40get
- 2:40over.
- 2:40So
- 2:40you're
- 2:41really
- 2:41kind
- 2:41of
- 2:41testing
- 2:41two
- 2:42things
- 2:42there.
- 2:43So
- 2:43in
- 2:43that
- 2:43sense,
- 2:43I
- 2:43can
- 2:44see
- 2:44it
- 2:44being
- 2:44a
- 2:44controlled
- 2:45test
- 2:45within
- 2:45the
- 2:45one
- 2:46Medical
- 2:46environment.
- 2:46But
- 2:47my
- 2:47fear
- 2:47is
- 2:47then
- 2:47you
- 2:48don't
- 2:48have
- 2:48much
- 2:48confidence
- 2:49to
- 2:49take
- 2:49the
- 2:49idea
- 2:50out
- 2:50of
- 2:50that
- 2:50environment
- 2:51into
- 2:51the
- 2:52natural
- 2:52state
- 2:52of
- 2:53how
- 2:53people
- 2:53generally
- 2:54get
- 2:54health
- 2:54care.
- 2:55And
- 2:55then
- 2:55the
- 2:56other
- 2:56point
- 2:56I
- 2:56just
- 2:56make
- 2:57in
- 2:57closing
- 2:57would
- 2:57be
- 2:57like,
- 2:58what
- 2:58do
- 2:58I
- 2:58do
- 2:58if
- 2:58the
- 2:59prescription's
- 2:59out
- 2:59of
- 3:00stock?
- 3:00Like,
- 3:00you
- 3:01know,
- 3:01that's
- 3:01just
- 3:01super
- 3:02frustrating.
- 3:02And
- 3:03so
- 3:03it
- 3:03seems
- 3:03like
- 3:04the
- 3:04whole
- 3:04thing
- 3:04just
- 3:04adds
- 3:05a
- 3:05lot
- 3:05of
- 3:05more
- 3:06friction
- 3:06points
- 3:06for
- 3:06me
- 3:07and
- 3:08especially
- 3:08just
- 3:09given
- 3:09how
- 3:09I'm
- 3:09used
- 3:09to
- 3:10doing
- 3:10this.
- 3:10Like,
- 3:10and
- 3:11especially
- 3:11when
- 3:11immediate
- 3:12delivery
- 3:12is
- 3:12available
- 3:13too.
- 3:13So
- 3:13like,
- 3:14I
- 3:14just,
- 3:14I
- 3:14just
- 3:14don't
- 3:15get
- 3:15what
- 3:15the
- 3:15end
- 3:15game
- 3:15here
- 3:16is.
- 3:17Yeah,
- 3:17I
- 3:17mean,
- 3:17I
- 3:18think,
- 3:18I
- 3:18think
- 3:18it
- 3:19makes
- 3:19sense
- 3:19as
- 3:19a
- 3:20concept
- 3:20for
- 3:21one
- 3:21Medical.
- 3:22Like,
- 3:22I
- 3:23mean
- 3:23this,
- 3:23if
- 3:23you're
- 3:24one
- 3:24Medical,
- 3:24you're
- 3:25probably
- 3:25bought
- 3:25into
- 3:25Amazon
- 3:26Healthcare.
- 3:26You're
- 3:27buying
- 3:27into
- 3:27the
- 3:28market.
- 3:28This
- 3:28should
- 3:29be
- 3:29part
- 3:29of
- 3:29your
- 3:29experience,
- 3:30especially
- 3:30since
- 3:31you're
- 3:31a
- 3:31newer
- 3:31clinic.
- 3:33The
- 3:33article
- 3:34talked
- 3:34about
- 3:34the
- 3:35importance
- 3:35of
- 3:35making
- 3:35sure
- 3:36that
- 3:36people
- 3:36actually
- 3:36fulfill
- 3:37their
- 3:37prescriptions
- 3:38because
- 3:39something
- 3:39like
- 3:40almost
- 3:40half
- 3:40of
- 3:40people
- 3:41don't
- 3:41fulfill
- 3:41their
- 3:41prescriptions
- 3:42after
- 3:42they
- 3:42leave
- 3:42the
- 3:43doctor's
- 3:43office,
- 3:43which
- 3:43is
- 3:44just
- 3:44baffling
- 3:44to
- 3:44me.
- 3:45But,
- 3:46but
- 3:46anyway,
- 3:47I
- 3:47think
- 3:48you
- 3:48have
- 3:48to
- 3:48have
- 3:48a
- 3:49method
- 3:49for
- 3:49them
- 3:50to
- 3:50pick
- 3:50up
- 3:50the
- 3:50prescription
- 3:51quickly
- 3:51and
- 3:52easily
- 3:52after
- 3:52leaving
- 3:53this
- 3:53appointment
- 3:55to
- 3:55make
- 3:56this
- 3:56worth
- 3:56someone.
- 3:571
- 3:57Scheduling
- 3:58an
- 3:58appointment
- 3:59via
- 3:59the
- 3:59app,
- 4:00then
- 4:01getting
- 4:01their
- 4:02prescription
- 4:02filled
- 4:02via
- 4:03the
- 4:03app.
- 4:03I
- 4:04think
- 4:04it
- 4:04makes
- 4:04sense
- 4:05as
- 4:05a
- 4:05cohesive
- 4:06way
- 4:06to
- 4:06launch
- 4:07and
- 4:07scale
- 4:08one
- 4:08Medical.
- 4:09But
- 4:10I
- 4:10think
- 4:10this
- 4:11is
- 4:12highly
- 4:12dependent
- 4:13then
- 4:13on
- 4:13how
- 4:13quickly
- 4:14one
- 4:14Medical
- 4:14can
- 4:15scale
- 4:15and
- 4:16get
- 4:16to
- 4:17the
- 4:17like
- 4:18really
- 4:18the
- 4:18growth
- 4:19that,
- 4:19you
- 4:19know,
- 4:19CVS
- 4:20or
- 4:20Walgreens
- 4:21and
- 4:21their
- 4:21minute
- 4:21clinics
- 4:22have,
- 4:22or
- 4:22even
- 4:23just
- 4:23your
- 4:23local,
- 4:24your
- 4:24local
- 4:24provider
- 4:25for
- 4:25urgent
- 4:25care.
- 4:26So
- 4:26I
- 4:26think
- 4:27that's,
- 4:27to
- 4:27me,
- 4:28that's
- 4:28the
- 4:28biggest
- 4:28thing
- 4:29that
- 4:29is,
- 4:29is
- 4:30kind
- 4:30of
- 4:30beholden
- 4:31to
- 4:31any
- 4:31success
- 4:32with
- 4:32this
- 4:32is
- 4:32that
- 4:33you
- 4:33have
- 4:33to
- 4:33see
- 4:33how
- 4:34quickly
- 4:34one
- 4:34Medical
- 4:34can
- 4:35scale.
- 4:35I
- 4:35don't
- 4:36think
- 4:36it's
- 4:36a
- 4:36Trojan
- 4:36horse
- 4:37at
- 4:37all.
- 4:37I
- 4:37think
- 4:37it's
- 4:37just
- 4:37a
- 4:38very
- 4:38simple,
- 4:39like,
- 4:39here's
- 4:40the
- 4:40convenience
- 4:40you
- 4:41can
- 4:41get
- 4:41this
- 4:42prescription
- 4:42from
- 4:42your
- 4:43kiosk,
- 4:43you
- 4:44probably
- 4:44can
- 4:44have
- 4:44it
- 4:45delivered
- 4:45same
- 4:45day
- 4:46within
- 4:46a
- 4:46few
- 4:46hours
- 4:47via
- 4:48Amazon
- 4:48as
- 4:48well
- 4:48if
- 4:49they
- 4:49don't
- 4:49have
- 4:49it
- 4:49at
- 4:49the
- 4:50kiosk
- 4:50at
- 4:50that
- 4:50time.
- 4:51But
- 4:51for
- 4:51me,
- 4:52it's
- 4:52really,
- 4:52this
- 4:52is
- 4:52just
- 4:53about
- 4:53scale
- 4:53scaling
- 4:54and
- 4:54it's
- 4:54a
- 4:55fancy
- 4:55way
- 4:55to
- 4:55do
- 4:55that.
- 4:56There's
- 4:56nothing
- 4:57new
- 4:57about
- 4:57having
- 4:57a
- 4:57pharmacy
- 4:58outside
- 4:58of
- 4:58the
- 4:58the
- 4:59minute
- 4:59clinic,
- 4:59you
- 5:00know?
- 5:00Yeah,
- 5:01right.
- 5:01Well,
- 5:01the
- 5:01interesting
- 5:02point
- 5:02you
- 5:02bring
- 5:02up
- 5:02too
- 5:02is
- 5:02it
- 5:03does
- 5:03start
- 5:03pushing
- 5:03the
- 5:04envelope
- 5:04on
- 5:04automated
- 5:05prescription
- 5:05retrieval
- 5:06for
- 5:06customers.
- 5:07So
- 5:07maybe,
- 5:07you
- 5:07know,
- 5:07the
- 5:08CVS
- 5:08is
- 5:08in
- 5:08Walgreens,
- 5:09start
- 5:09to
- 5:09look
- 5:09at
- 5:09that
- 5:09and
- 5:10make
- 5:10that
- 5:11a
- 5:11little
- 5:11less
- 5:12friction
- 5:12filled,
- 5:12because
- 5:13that
- 5:13is
- 5:13a
- 5:13friction
- 5:13filled
- 5:14experience.
- 5:14When
- 5:14you
- 5:14get
- 5:14to
- 5:14Walgreens,
- 5:15you're
- 5:15not
- 5:15feeling
- 5:15well
- 5:15and
- 5:16there's
- 5:16a
- 5:16line
- 5:16of
- 5:16like
- 5:1610
- 5:16people
- 5:17in
- 5:17front
- 5:17of
- 5:17you
- 5:17and
- 5:18somebody's
- 5:18arguing
- 5:18about
- 5:19their
- 5:19insurance
- 5:19and
- 5:20you
- 5:20just
- 5:20want
- 5:20to
- 5:20go
- 5:20home.
- 5:22If
- 5:22it
- 5:22leads
- 5:23down
- 5:23that
- 5:23road,
- 5:24hopefully
- 5:24we
- 5:24see
- 5:24something
- 5:25here.
- 5:26I
- 5:26don't
- 5:26know,
- 5:27it's
- 5:27just
- 5:27kind
- 5:27of
- 5:27one
- 5:27of
- 5:27those
- 5:28stories
- 5:28where.
- 5:28Yeah,
- 5:28I'm
- 5:28just
- 5:29not
- 5:29sure
- 5:29what
- 5:29to
- 5:29make
- 5:29of
- 5:29this
- 5:29one
- 5:30yet.