Latest / Bloomberg Intelligence / Smith & Wollensky's Kim Lapine on Expanding the Brand (Audio)
Transcript
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- 1:01Speaker 1: I'm Charlie Pallot. That's a Bloomberg business flash. This is
- 1:08Speaker 1: taking stock with Gadlin Hayes and Gim Fox on Bloomberg Radio.
- 1:12Speaker 1: We are broadcasting live from Boston's Atlantic Wharf site of
- 1:17Speaker 1: Smith and will Lensky's, and we're gonna be talking about
- 1:19Speaker 1: hospitality in the restaurant industry. Do you know that the
- 1:22Speaker 1: restaurant industry in the United States is worth and estimated
- 1:25Speaker 1: seven hundred and eighty billion dollars a year and employees
- 1:29Speaker 1: more than one and a half million people. Here to
- 1:32Speaker 1: tell us more about the hospitality business is Kim Lapine.
- 1:36Speaker 1: She is the senior vice president of marketing for Smith
- 1:39Speaker 1: and Bolensky's. Kim, thank you very much for having us
- 1:41Speaker 1: here and welcome to the program. Welcome. Tell people about
- 1:45Speaker 1: a recent transaction having to do with a Bunker Hill Capital,
- 1:49Speaker 1: which was previously the owner of Smith and Wilensky and
- 1:53Speaker 1: what is happening to this iconic branch. Sure well, UM,
- 1:57Speaker 1: as many people know here in Boston, on Bunker Hill Capital,
- 2:00Speaker 1: private equity firm located here in Boston, they took ownership
- 2:03Speaker 1: of Smith Lensky back in oh seven, UM, pre recession
- 2:08Speaker 1: and then of course the recession. UM, their focus really
- 2:11Speaker 1: was to kind of right the ship and position the
- 2:13Speaker 1: company and UM very turbulent times. UM very difficult economy.
- 2:18Speaker 1: UM luxury brands like Smith Lensky of course had to
- 2:21Speaker 1: take a hard look at themselves and how to survive
- 2:23Speaker 1: in that atmosphere. And we really just stayed true to
- 2:26Speaker 1: our our brand, the the integrity, the quality of the
- 2:30Speaker 1: product in the service hospitality of course was a number
- 2:33Speaker 1: one focus, and just UM making investments in our procedures
- 2:37Speaker 1: and our tools to operate the business and kind of
- 2:40Speaker 1: right the ship and make sure that the equity remained
- 2:42Speaker 1: and that the company remained solid for future purchase UM
- 2:46Speaker 1: which of course this past spring, UM dan new partners
- 2:49Speaker 1: based in Dublin. Longtime fans of the brand, customers of
- 2:53Speaker 1: the brand UM. They like to get around about how
- 2:55Speaker 1: they UM cut many deals cutting into Smith Valensky, staying
- 2:59Speaker 1: over the past cup of decades, so huge admirers of
- 3:02Speaker 1: the brand UM. They had known some of the key
- 3:05Speaker 1: players both at Bunker Hill and in our operations and
- 3:08Speaker 1: even in New York City, and UM really approached us
- 3:11Speaker 1: to UM franchise the brand over in the UK and
- 3:16Speaker 1: open the first international location, which they did back in
- 3:18Speaker 1: two thousand fifteen. So what does this portend? More international expansion,
- 3:22Speaker 1: more US expansion. What's the business model like now for
- 3:26Speaker 1: Smith and Olinsky, well, clearly they saw some value in
- 3:28Speaker 1: the brand, enough so that they invested quite a bit
- 3:31Speaker 1: of money to open in the UK with the intent
- 3:34Speaker 1: of eventually buying the company outright. UM. If that went
- 3:38Speaker 1: well and if the relationship remained and and everything um
- 3:41Speaker 1: UM remained as positive as it was, they purchased the
- 3:45Speaker 1: brand back UM this this past spring. So now they
- 3:48Speaker 1: own all the locations here in the US except New
- 3:50Speaker 1: York City UM and then of course the London location,
- 3:53Speaker 1: with the intent of first investing UM new capital and
- 3:57Speaker 1: much needed funding and the locations that we have here
- 4:00Speaker 1: in the US UM, then maybe exploring some new domestic
- 4:04Speaker 1: opportunities in some major cities like we were talking about
- 4:06Speaker 1: earlier here in the US, and then of course looking internationally,
- 4:10Speaker 1: and just to look at the US footprint right now,
- 4:13Speaker 1: you've got Miami Beach, Chicago, Las Vegas, Columbus, Houston, and
- 4:17Speaker 1: two in Boston. Is any of the funds. Are any
- 4:22Speaker 1: of the funds going to be used to do renovation
- 4:24Speaker 1: or build outs of existing location? Yes, as a matter
- 4:27Speaker 1: of fact, we're beginning renovation plans for Miami Beach as
- 4:31Speaker 1: we speak. UM. Construction should begin sometime very soon as
- 4:34Speaker 1: well as Columbus is next on the docket. We've also
- 4:38Speaker 1: UM recently invested a great deal of funds in the
- 4:40Speaker 1: Chicago location, both in renovations of the Smith Wilensky brand
- 4:44Speaker 1: proper and then downstairs the launch of a new sort
- 4:47Speaker 1: of FETO concept. We call it Lensky's Grow. So, you know,
- 4:51Speaker 1: it seems to be one of things Smith and Wolensky
- 4:53Speaker 1: has that you know, you established the nineteen seventy and
- 4:57Speaker 1: I think that's almost what forty years the whole Uh,
- 5:01Speaker 1: the foodies in this country, so many people, so much
- 5:04Speaker 1: more fine dying around the whole country, not just in
- 5:05Speaker 1: a few major cities. So you have, it seems more demand,
- 5:08Speaker 1: a bigger market potentially, but there's also so much competition.
- 5:11Speaker 1: How do you stay on top? How do you keep
- 5:14Speaker 1: a brand premier and a brand that a company in
- 5:18Speaker 1: Ireland would want to buy exactly exactly? And you know,
- 5:20Speaker 1: and that's what we really faced during the post recession.
- 5:23Speaker 1: You know, how how are we going to remain competitive?
- 5:25Speaker 1: There's so many new players in the marketplace, especially in
- 5:28Speaker 1: the cities that we were in UM, and we took
- 5:30Speaker 1: a hard look at ourselves and said, you know, what
- 5:32Speaker 1: do we learn over that recessionary period, what do we
- 5:34Speaker 1: learn about Smith and Lensky that remained a constant, remained
- 5:37Speaker 1: a driver for the core customers that we were able
- 5:40Speaker 1: to maintain. And it, you know, came down to a
- 5:43Speaker 1: few UM what I call brand pillars. It's about the
- 5:46Speaker 1: quality of the product, the commitment to U s D
- 5:49Speaker 1: A dry aging, hand butchering and dry aging on site,
- 5:52Speaker 1: which a lot of steakhouse brands don't do. UM. We
- 5:55Speaker 1: have a strategic partnership with a facility and i AA
- 6:00Speaker 1: where we secure and procure the only the very best
- 6:04Speaker 1: USDA Prime beef, m Black Angus beef. These folks are
- 6:08Speaker 1: committed to family farm feeder UM relationships, so a network
- 6:12Speaker 1: of family farms located right outside of Iowa. So again
- 6:16Speaker 1: committing to the product, the sustainability of it, the the
- 6:20Speaker 1: quality of it, the hospitality itself, and then the integrity
- 6:24Speaker 1: of the brand and and just committing you know, all
- 6:27Speaker 1: of our resources and our attention around those brand pillars
- 6:30Speaker 1: and not trying to be something that we're not UM
- 6:33Speaker 1: and remaining true to our heritage and our brand that
- 6:35Speaker 1: that's really sustained us and it's I think what Dan
- 6:38Speaker 1: new saw in in our brand and the um growth
- 6:42Speaker 1: and potential in the future. Just quickly, just want to know.
- 6:45Speaker 1: One of the other things that's changed in nineteen seventy
- 6:47Speaker 1: seven are the prices. What does a what does a
- 6:51Speaker 1: Smith of Olansky top tier state go for now? Um
- 6:54Speaker 1: depends on the stake that you're talking about, but you
- 6:56Speaker 1: know we're somewhere in their forty two range depending on
- 7:00Speaker 1: the steak um. And again we are again still one
- 7:04Speaker 1: of the only steakhouse friends that dry ages and hand
- 7:07Speaker 1: butcher's on site. There's obviously an added expense to that process.
- 7:11Speaker 1: We believe it's something that differentiate to product and it's
- 7:14Speaker 1: it's something that our customer appreciates. So it's something that
- 7:17Speaker 1: we're willing to continue to invest in. Gets outside, stay
- 7:19Speaker 1: on top and brow. You hold onto all the great
- 7:21Speaker 1: traditions of the past. You upgrade the facilities more modern.
- 7:24Speaker 1: Were beautiful. Chimlippine, thank you so much for joining you. Okay,
- 7:27Speaker 1: thanks for joining us. Kicking off our live broadcast here
- 7:30Speaker 1: Smith and Malensky, where she is senior vice president of marketing.
- 7:34Speaker 1: We're in Boston, down Atlantic work. Could you hear the
- 7:36Speaker 1: seagulls in the background for a minute. Boy, oh boy,
- 7:38Speaker 1: what a beautiful spot. I'm Kathleen Hayes along with pim Fox.
- 7:41Speaker 1: This is Bloomberg coming up on taking Stock. Our conversation
- 7:48Speaker 1: about behavioral finance, also new technology and the spending patterns
- 7:54Speaker 1: of millennials. Can we look at the future of the
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