Latest / Masters in Business / Paul Wraith on the Design Business (Podcast)
Transcript
- 0:02Speaker 1: Vas Is Masters in Business with Barry Ridholts on Bloomberg Radio.
- 0:07Speaker 1: This week on the podcast, I have an extra special guest,
- 0:10Speaker 1: Paul Raith, chief designer at Ford and the man in
- 0:14Speaker 1: charge of the new Ford Bronco, an icon in the
- 0:19Speaker 1: history of automobiles and a legendary car. This was quite
- 0:24Speaker 1: a responsibility to come out with something that was so
- 0:28Speaker 1: heavily anticipated and so long awaited. And if you haven't
- 0:32Speaker 1: seen the new Ford Bronco, I suggest you go online
- 0:35Speaker 1: and check it out. They very much hit a bull's eye.
- 0:38Speaker 1: The car looks great. It's capabilities as an off road
- 0:42Speaker 1: sports utility vehicle are just astonishing. They've managed to bring
- 0:46Speaker 1: in the base version under thirty thousand dollars. I don't
- 0:50Speaker 1: want to sound like I'm doing a commercial for Ford,
- 0:52Speaker 1: and I'm a car guy, not a truck guy, but
- 0:55Speaker 1: I have to tell you I'm really impressed with the
- 0:57Speaker 1: way the truck came out. No impressed that I managed
- 1:01Speaker 1: to track Paul down at Ford and say, hey, come
- 1:05Speaker 1: on the show and let's talk about the process of
- 1:08Speaker 1: creating a brand new vehicle like this. I found our
- 1:11Speaker 1: conversation absolutely fascinating and I think you will also so
- 1:15Speaker 1: with no further Ado. My conversation with the chief designer
- 1:19Speaker 1: at Ford, Paul Raith, via is Masters in Business with
- 1:24Speaker 1: Barry Ridholts on Bloomberg Radio. My special guest this week
- 1:29Speaker 1: is Paul Raith. He is the chief designer for the
- 1:32Speaker 1: brand new Ford Bronco. Previously, he was chief designer for Ford.
- 1:37Speaker 1: He earned his master's degree in vehicle design from the
- 1:40Speaker 1: Royal College of Art. Paul Raith, Welcome to Bloomberg. Thanks
- 1:47Speaker 1: for having me. So let's start with the Bronco briefly,
- 1:50Speaker 1: congratulations or in order. As soon as you guys announced
- 1:54Speaker 1: reservations for the first edition, the truck sold out overnight.
- 2:00Speaker 1: We're going to spend more time talking about the Bronco.
- 2:03Speaker 1: But let's talk a little bit about your career. What
- 2:06Speaker 1: sort of path does one have to go on to
- 2:10Speaker 1: become a card designer. I think myself and all of
- 2:14Speaker 1: my friends who are car designers and colleagues, I think
- 2:16Speaker 1: we all have this little infatuation with the car or
- 2:21Speaker 1: the truck from to the year dot, you know. I
- 2:24Speaker 1: think typically our first words were probably car um and
- 2:28Speaker 1: then we would have been the little kids in the
- 2:30Speaker 1: back of the classroom somewhere scribbling pictures of cars into
- 2:34Speaker 1: into our textbooks when we were at school. UM And
- 2:38Speaker 1: it's sort of stuck with us. Really, it's a it's
- 2:41Speaker 1: a sort of compulsion, and unfortunately some of us are
- 2:44Speaker 1: able to get places in design school to develop our
- 2:48Speaker 1: skills through degrees and master's degrees. Um. And then some
- 2:54Speaker 1: of us, on top of that are then lucky enough
- 2:56Speaker 1: to get positions in the industry and do what we
- 2:59Speaker 1: were doing as children as a as a day job,
- 3:01Speaker 1: which is well, it's amazing, really great fun. So you've
- 3:04Speaker 1: been with Forward for about twenty years. In you were
- 3:09Speaker 1: appointed chief designer for Ford. Tell us what that role
- 3:14Speaker 1: en campuses in chief design I means essentially, I've got
- 3:17Speaker 1: more toys to play with. Um. I have a lot
- 3:20Speaker 1: of team around me of a very very talented people. Um.
- 3:24Speaker 1: And it's a it's a better positions one to news
- 3:29Speaker 1: your your point of view and your experience to apply
- 3:34Speaker 1: to across a much more broad body of work. UM.
- 3:39Speaker 1: And it's you know, it's an exciting challenge and it's
- 3:41Speaker 1: a huge responsibility as well. UM And I you know,
- 3:45Speaker 1: you bring with you your your prior experience, you bring
- 3:49Speaker 1: with you your sort of formative ideas and wide eyes
- 3:53Speaker 1: because you're always taking stuff in and you know your
- 3:56Speaker 1: ears tuned in too to listen to everything that you're
- 3:59Speaker 1: being told. And then somehow or other, you know you
- 4:02Speaker 1: you're blessed by having a fantastic group of people to
- 4:05Speaker 1: work with U. And then we do our best. We
- 4:07Speaker 1: work like we work really hard, and we push like hell,
- 4:11Speaker 1: and we we produce what we hope will be compelling
- 4:15Speaker 1: future vehicles. Quite interesting. I have to imagine you are
- 4:20Speaker 1: thinking about different regions of the world differently. How do
- 4:26Speaker 1: consumer preferences vary from either North America to Europe or
- 4:30Speaker 1: for either of those western countries to a place like China.
- 4:34Speaker 1: How does that fit into the entire design process. It's
- 4:38Speaker 1: a fundamental building block. I mean, vehicles are are owned
- 4:41Speaker 1: and used by people, and everyone's different, and people's can
- 4:47Speaker 1: be culturally different by region, and also the circumstances the
- 4:51Speaker 1: situation that they're in can be very different as well.
- 4:54Speaker 1: In the US, we've got a road system that speaks
- 4:57Speaker 1: really being framed around the vehicle. Go to Europe and
- 5:00Speaker 1: it's it's been framed around box. You know, in sort
- 5:03Speaker 1: of medieval area, people moving livestock around the sort of
- 5:08Speaker 1: wild landscape so um, you know, the road is smaller
- 5:12Speaker 1: and much more complicated. The city centers are a very
- 5:15Speaker 1: intense it's a very different situations they're here. So once
- 5:19Speaker 1: you know and the people are living those environments as well,
- 5:21Speaker 1: they have different needs and aspirations. Their circumstances are very
- 5:24Speaker 1: different as well, so they may not have a garage
- 5:27Speaker 1: stark and vehicle in at all. So you need to
- 5:31Speaker 1: get into the into the skin of the people that
- 5:33Speaker 1: you're designing for and as much as you possibly can
- 5:37Speaker 1: sort of see the world through their eyes. And I
- 5:40Speaker 1: think once you start to do that, the output in
- 5:42Speaker 1: your work naturally sort of changes. Um. And it's a
- 5:46Speaker 1: really you know, learning is terrific fund um, and experimenting
- 5:50Speaker 1: is great fun. And putting your ideas out there to
- 5:53Speaker 1: sort of test and stress testament is also interesting. You know.
- 5:57Speaker 1: It can be disappointed sometimes when you when you've got
- 5:59Speaker 1: to but it can also be really energizing when when
- 6:02Speaker 1: you when you seek you're onto something which is new. Um.
- 6:05Speaker 1: And from those kind of insights, we we we hope
- 6:08Speaker 1: to design more relevant products that move the topic the
- 6:13Speaker 1: subject of cars forwards. So that's consumer desires. What about
- 6:18Speaker 1: the enthusiast crowd. Do you pay much intention to social media,
- 6:23Speaker 1: the press and then the hardcore enthusiasts community, how do
- 6:28Speaker 1: they impact the design and marketing of cars? I would
- 6:32Speaker 1: say first of all that I was sold a long
- 6:34Speaker 1: time ago that designers are like information filters. We just
- 6:38Speaker 1: we just draw in this wild pile information. We sort
- 6:43Speaker 1: of push it through our brains and somehow it falls
- 6:46Speaker 1: out of that of our hands and our pens with
- 6:49Speaker 1: in a form of cars that we're like, we're just
- 6:51Speaker 1: filtering all this information all the time. Part of that,
- 6:54Speaker 1: of course, is what we see in the press. So
- 6:56Speaker 1: what we read social media players a really big part
- 7:00Speaker 1: on it. UM. And then you wanted to get the
- 7:05Speaker 1: the unsort of setter words of the of the user.
- 7:08Speaker 1: And so it's great when you've got an enthusiast space
- 7:11Speaker 1: to tap into. And we were really lucky with Bonco
- 7:14Speaker 1: that we had that. So we spent a lot of
- 7:16Speaker 1: time you know, reading, watching, listening, spending time with going
- 7:20Speaker 1: to places, you know, using the internet. UM, and that
- 7:24Speaker 1: was that was a sort of that wasn't a thing
- 7:27Speaker 1: that we did now and again that was something that
- 7:30Speaker 1: was happening constantly. UM. We were sharing as a team
- 7:35Speaker 1: on the Bonco program insights and observations and images and
- 7:40Speaker 1: quotes from from social media from the time that we
- 7:44Speaker 1: got up in the morning until the time we were
- 7:45Speaker 1: going to go to bed amongst the team, whether the
- 7:49Speaker 1: word we were sharing via text or email or or Instagram.
- 7:53Speaker 1: It's kind of a popular means of communication for us
- 7:56Speaker 1: as well, So it's really important. Um and so nobody
- 8:02Speaker 1: knows products better than the enthusiast, so you know, it's
- 8:06Speaker 1: good to learn from from them and then trying to
- 8:10Speaker 1: apply it into our into our future visions as well.
- 8:13Speaker 1: We can't be constrained by it, of course, we can't
- 8:16Speaker 1: just do what they know that they want. We need
- 8:19Speaker 1: to also trying to stretch the topic further out so
- 8:21Speaker 1: that we're always making progress. Quite fascinating. So I'm an enthusiast,
- 8:28Speaker 1: I have a Gebrubican, and I'm kind of a fan
- 8:31Speaker 1: of some of the older Toyota f js and Ford
- 8:34Speaker 1: Broncos and land Rover Defender nineties and all of these
- 8:40Speaker 1: have just gone crazy in the collector market. So the
- 8:44Speaker 1: question I have for you, what took so long to
- 8:48Speaker 1: bring out a new Bronco, Well, that's a very good question.
- 8:51Speaker 1: I think you're right I think we've seen a shift
- 8:53Speaker 1: in the in the in the classic car market is
- 8:59Speaker 1: playing a lot of it each in to the vehicles
- 9:01Speaker 1: that you've just listed. I think we are seeing a
- 9:04Speaker 1: shift in there in the sort of public's ambitions for
- 9:08Speaker 1: the sort of off road vehicles that they want um
- 9:12Speaker 1: and I think there's there's going to be a lot
- 9:14Speaker 1: of growth in the rugged SUV space, and the Bronco
- 9:17Speaker 1: is really well primed for that. So I think it's
- 9:19Speaker 1: a little bit of serendipity, if you like, in a
- 9:21Speaker 1: way that the stars are aligned in just the right
- 9:24Speaker 1: way to open the door for Bronco. But the Bronco
- 9:28Speaker 1: has never gone away in the minds of the four team.
- 9:31Speaker 1: I'm sure there are people have been working on opportunities
- 9:36Speaker 1: to try and get it back for for a long time.
- 9:38Speaker 1: But the circumstances have to be right. And it isn't
- 9:41Speaker 1: just a question of someone like me doodling pictures of
- 9:45Speaker 1: of a cool looking Bronco and hoping that that that
- 9:47Speaker 1: would be enough to sort of kick the program off
- 9:50Speaker 1: before I get to pick my pencil up. There isn't.
- 9:52Speaker 1: There's an awful lot of work with some super sharp
- 9:55Speaker 1: people who take on the colossal undertaking of trying to
- 10:02Speaker 1: take all of the parts that they know might exist
- 10:05Speaker 1: that would help form the vehicle that the engine, the
- 10:08Speaker 1: platform or the wheels, electronics, the safety systems and so on.
- 10:12Speaker 1: Overlay that against the legislative list of framework that will
- 10:17Speaker 1: drop the vehicle into the amount of investment required to
- 10:20Speaker 1: to set a vehicle up, the amount of resources that
- 10:23Speaker 1: we have available, human and financial. You know, is there
- 10:26Speaker 1: a factory in the right place at the right time,
- 10:28Speaker 1: with the right capacity. There is a sort of miasma
- 10:32Speaker 1: of variables, and if you can get all those sort
- 10:34Speaker 1: of all those things to align and then you see
- 10:37Speaker 1: an opportunity for for a segment of the market that's
- 10:40Speaker 1: not really saturated, that has a lot of growth potential,
- 10:44Speaker 1: then then then it works. And then I guess we're
- 10:47Speaker 1: just really happy that, you know, the stars aligns in
- 10:50Speaker 1: the right way this time such that the the overall
- 10:53Speaker 1: product development team afford are able to get their teeth
- 10:56Speaker 1: into this thing and do a really good job. There's
- 10:59Speaker 1: a lot of passion behind the scenes to try and
- 11:01Speaker 1: make it work, and you know, and I think it's
- 11:03Speaker 1: well known that there've been a couple of runs at
- 11:05Speaker 1: it in the past but in the past maybe the
- 11:08Speaker 1: situation wasn't quite right. Thankfully, and here we are it
- 11:12Speaker 1: clearly was right this time. It was pretty obvious to
- 11:15Speaker 1: me that your bogey was the jeep Wrangler. They've kind
- 11:19Speaker 1: of had that market all to themselves for a long time.
- 11:23Speaker 1: How close do you guys think you came to hitting
- 11:26Speaker 1: the mark of what's going to be your most direct competition,
- 11:32Speaker 1: the jeep Wrangler. I think whenever you launched the vehicle,
- 11:36Speaker 1: there's almost certainly going to be something out there. It
- 11:38Speaker 1: was a bit like it. Um. It's sometimes it can
- 11:41Speaker 1: be a bit of a difficulty when when there's your
- 11:43Speaker 1: segment composes of basically one vehicle, because that can become
- 11:48Speaker 1: too much of an influence. So what I think it
- 11:51Speaker 1: did for us is it redoubled our focus on just
- 11:54Speaker 1: doing what was right for for us, for the Bronco
- 11:58Speaker 1: as a brand, for its legacy, and for the users
- 12:02Speaker 1: as well. Of course, we look at competitive vehicles for
- 12:06Speaker 1: good and but you know, we want to poke holes
- 12:08Speaker 1: and then we want to see what they're doing wrong
- 12:10Speaker 1: to see if we can do it better. We want
- 12:12Speaker 1: to look at what they're doing right and learn from
- 12:15Speaker 1: that as well. But we didn't just six about one
- 12:18Speaker 1: other vehicle we looked very badly. Fact as well in
- 12:22Speaker 1: our on our benchmarking was as as why wide as
- 12:27Speaker 1: side by side UTVs? You know there are road registered
- 12:31Speaker 1: all the way over to the marine industry products and steamboats.
- 12:35Speaker 1: So yeah, we didn't. I don't think we really spent
- 12:38Speaker 1: a lot of time really thinking that one vehicle, how
- 12:42Speaker 1: can we be like it? We use it as a
- 12:45Speaker 1: as a measure that really our focuses about what we
- 12:47Speaker 1: thought we needed to do. Quite interesting. I really love
- 12:51Speaker 1: the thirty five in tires and the nearly foot high
- 12:55Speaker 1: ground clearance. What are some of your favorite design elements
- 13:00Speaker 1: from the new Bronco. You know, that's a really difficult
- 13:03Speaker 1: question because you're so invested in all of it. I mean,
- 13:06Speaker 1: some of these favorite elements would be the ones that
- 13:08Speaker 1: you felt you have to hide, you know, push for
- 13:12Speaker 1: in the greatest sort of vigor. Other things are just
- 13:15Speaker 1: ideas that I think just seem to make a lot
- 13:17Speaker 1: of sense and are a bit unusual. Um. I really
- 13:21Speaker 1: love I really love the Bronco bolt. Actually, I love
- 13:25Speaker 1: the fact that we have a bolt with Bronco smashed
- 13:27Speaker 1: into its head. Um. Wherever you see one of those
- 13:31Speaker 1: on the vehicle. It's an invitation for you to get
- 13:33Speaker 1: the tool whut and get involved with the vehicle and
- 13:37Speaker 1: undo those bolts and take that part off and either
- 13:39Speaker 1: put another one in its place, or it's an opportunity
- 13:42Speaker 1: for the answer market to come in and do something
- 13:44Speaker 1: kind of exciting and creative and interesting. I think that's
- 13:47Speaker 1: a really interesting part because generally, you know, in the
- 13:51Speaker 1: contemporary automobile industry, we tend to want to not have
- 13:55Speaker 1: exposed bolts all over our vehicles. We like this sort
- 13:59Speaker 1: of I should finish everything's very discreet and very crafted.
- 14:02Speaker 1: We sort of took completely the opposite attack at the
- 14:05Speaker 1: same time is we were coming up with that initial idea,
- 14:07Speaker 1: we discovered that actually the the that Forward produced willis
- 14:14Speaker 1: cheeks during the Second World War. But what stand keeps
- 14:17Speaker 1: the forward produced vehicles different to the others is that
- 14:20Speaker 1: each should have bolts on the Forward produced cheap have
- 14:23Speaker 1: an f bashed into their head. So we thought there
- 14:25Speaker 1: was kind of a nice nod in the wink back
- 14:27Speaker 1: to the history. I love that part. I think I
- 14:30Speaker 1: also really love the the trial sites on the on
- 14:35Speaker 1: the leading edge of the front fenders. The original Bronco
- 14:38Speaker 1: had Peo called peaked fenders. It was a real nice
- 14:41Speaker 1: piece of styling, but it was it was also very
- 14:44Speaker 1: practical because when you sit behind the wheel of an
- 14:46Speaker 1: early Bronco, you sort of see these peaks and it
- 14:49Speaker 1: tells you exactly where the corner of the vehicle in
- 14:50Speaker 1: the front corner of the vehicles, so it helps you
- 14:53Speaker 1: position the vehicle very well. It's it's just a it's
- 14:56Speaker 1: a nice, attractive, iconic piece of very small product designs.
- 15:01Speaker 1: So we decided we would follow the same path. So
- 15:04Speaker 1: we have peaks and offenders, but on top of that
- 15:06Speaker 1: or you know, piercing offenders. In fact, we have these
- 15:09Speaker 1: things called trail side, so they're like separate parts which
- 15:13Speaker 1: you can bolt things to strap things through and also
- 15:16Speaker 1: use as a visual guide to the corners. I really
- 15:19Speaker 1: like those because they actually solve some I think, some
- 15:21Speaker 1: problems that we're all and count them down again when
- 15:25Speaker 1: we're trying to tie things off to the front of
- 15:27Speaker 1: our vehicle with ropes running over the hood and the headlights.
- 15:31Speaker 1: And they offer up an opportunity for the aftermarket and
- 15:35Speaker 1: the public to get involved funagling original solutions to fit
- 15:40Speaker 1: their very specific need. You know, we don't know what
- 15:43Speaker 1: they are, all those needs and will be and we
- 15:45Speaker 1: don't know what the solutions will be, but we've set
- 15:47Speaker 1: the vehicle up in in that area to provide a
- 15:50Speaker 1: good platform for them to to to do what they
- 15:52Speaker 1: need to do to make the vehicle their vehicle. Just
- 15:55Speaker 1: make sure no one tries to pull the truck out
- 15:58Speaker 1: of the mud with those they have like a hundred
- 16:00Speaker 1: and fifty pound capacity. That is not where the winch goes.
- 16:05Speaker 1: And I hope nobody makes that mistake. So what sort
- 16:09Speaker 1: of additions did you consider? But ultimately decide that's just
- 16:15Speaker 1: way too impractical, and you have a lot of really
- 16:18Speaker 1: interesting things that I imagine we're hard to get past
- 16:22Speaker 1: upper management. What was just a bridge too far? Well,
- 16:26Speaker 1: the cutting room floor is very deep of broken dreams
- 16:30Speaker 1: in the car industry. That is the case always, but
- 16:34Speaker 1: maybe in this case where we have to lose a
- 16:37Speaker 1: fewer ideas because the vehicle that we've we're producing the
- 16:41Speaker 1: Bronco we're talking about less than more than the Bronco Sport,
- 16:46Speaker 1: but the it has a degree of modularity, so you
- 16:49Speaker 1: can do things with a vehicle which you couldn't do
- 16:51Speaker 1: with an escape or an explorer. For examples even get
- 16:55Speaker 1: the doors off and get the roof off. You can
- 16:56Speaker 1: put different rooms on. You better put different doors on.
- 17:00Speaker 1: You can get the fender flares off, you can there's
- 17:03Speaker 1: multiple bumpers, multiple grills and to the vehicle has got
- 17:06Speaker 1: this high level of modularity. So that unfortunately that means
- 17:09Speaker 1: that we kept the door open to doing lots of
- 17:10Speaker 1: cool things. Is there a specific thing that we didn't manage?
- 17:14Speaker 1: And you know what, I think credit to the system,
- 17:17Speaker 1: that to the Forward Motor Company that we managed to
- 17:21Speaker 1: to keep the door open to the cool ideas. I mean,
- 17:25Speaker 1: I'm a designer. I've you know, I won't I wouldn't
- 17:28Speaker 1: be happy till I wouldn't want to retire from this
- 17:31Speaker 1: industry and sort have made something of flies or there's
- 17:33Speaker 1: been three D printed in one go from graphite. So
- 17:36Speaker 1: our imagination is always it is always going to be
- 17:39Speaker 1: out there. Um. But I think in a sort of
- 17:42Speaker 1: practical sense, I think we we we managed to come
- 17:46Speaker 1: to it's just about everything, which was a lot of
- 17:48Speaker 1: pressure on the on the team as a whole. We
- 17:51Speaker 1: set ourselves, you know, more homework than normal, um, and
- 17:56Speaker 1: we did everything in the same time as normal, which
- 17:59Speaker 1: you know, for aard Is Tood's got amazing product of
- 18:02Speaker 1: land process, very fast, very robust. But we just chose
- 18:06Speaker 1: to do significantly more in the time available than normal. Yes,
- 18:11Speaker 1: so please, I would imagine the base version comes in
- 18:15Speaker 1: under thirty thours. That's a great bogey And all told
- 18:19Speaker 1: there are seven models. I was kind of surprised, Big Bend,
- 18:23Speaker 1: Black Diamonds, Outer Banks, bad Lands, Wild Track and the
- 18:27Speaker 1: first edition, which the initial run has already sold out.
- 18:30Speaker 1: Why so many variations? Normally these things get fed out
- 18:36Speaker 1: in year two and year three. Why come out of
- 18:38Speaker 1: the gate with so many different choices. I think there's
- 18:42Speaker 1: a few things there so well. First of all, we're
- 18:45Speaker 1: not using the typical series non licature. There's no TITANEUM
- 18:50Speaker 1: or XLT or any of those things. Um, so broncageserve
- 18:54Speaker 1: its own series walk. We chose to use locations instead
- 18:59Speaker 1: of abbreviation, which I think is really fun. Um that
- 19:04Speaker 1: becomes a creative opportunity in its own right, because our
- 19:07Speaker 1: graphics team did an amazing job actually on the the
- 19:11Speaker 1: series badges. They're all different. Um, they're all placed on
- 19:15Speaker 1: the side of the vehicle, not the rear, And the
- 19:17Speaker 1: cool thing with them is actually reflective as well. So
- 19:19Speaker 1: when you're on the campsite, new flasher a light over
- 19:23Speaker 1: the mild, they'll pop in the distance, which is really fun.
- 19:26Speaker 1: So lots of creating opportunity even even with those things. Um.
- 19:30Speaker 1: But to come back to the original points, I think
- 19:34Speaker 1: it's important to try. And our users are so diverse
- 19:39Speaker 1: um and in fact, when we started the program, we
- 19:41Speaker 1: had we had five target customers in mind. That's that's
- 19:46Speaker 1: just to buy a way of explanation, that's relatively unusual
- 19:48Speaker 1: in my experience. In fact, it's completely unusual. You tend
- 19:52Speaker 1: to have a target customer. The target customer for an
- 19:56Speaker 1: automobile design tends to be an amalgamation of available the sticks,
- 20:01Speaker 1: um and and behaviors sort of created into some sort
- 20:05Speaker 1: of virtual humans um And it's a little bit it's
- 20:09Speaker 1: a little bit superficial sometimes. But in this particular case,
- 20:14Speaker 1: the five people that we were we were to trying
- 20:17Speaker 1: to design for were very different and they were real,
- 20:20Speaker 1: real people that we've really spend time with. So we've
- 20:23Speaker 1: got to know a little bit and got to observe
- 20:25Speaker 1: doing their thing, which we learned a great deal from
- 20:28Speaker 1: and they stand in both genders. From twenty one year
- 20:32Speaker 1: old to a fifty plus year old guy, someone who
- 20:37Speaker 1: lived in the city, to someone who's just not happened,
- 20:39Speaker 1: not happy and left there hanging their truck off the
- 20:42Speaker 1: edge of the cliff somewhere. Um. And then when you
- 20:44Speaker 1: get down to it, you go, these people are so different.
- 20:47Speaker 1: You know what we need to do more to cater
- 20:50Speaker 1: for them. Hence the greater number of series um, and
- 20:53Speaker 1: also the different ways that we're going to allow customers
- 20:56Speaker 1: to add packs to their vehicle to tune it, spec
- 21:00Speaker 1: it lead to their needs. And so you say, interesting
- 21:03Speaker 1: five inch tiles and everything. You know, no matter where
- 21:05Speaker 1: you buy a base or you buy a bad land,
- 21:07Speaker 1: you know you can get what you need. Quite interesting.
- 21:10Speaker 1: Let's talk a little bit about the design process. Let's
- 21:15Speaker 1: use the Broncos as an example. How long have you
- 21:19Speaker 1: been working on this new car? And is that typical
- 21:23Speaker 1: for either a new vehicle or the reintroduction of an
- 21:27Speaker 1: older vehicle. Whether we're doing a new new vehicle or
- 21:30Speaker 1: reintroducing an iconic nameplate. I think you take pretty much
- 21:34Speaker 1: the same amount of time. It's always a very difficult
- 21:36Speaker 1: question to answer this one because you sort of think
- 21:41Speaker 1: that somebody would walk into the studio and say here, everybody,
- 21:44Speaker 1: here's the brief, and then that's some indeterminate period in
- 21:48Speaker 1: the future. They'll go, thanks very much, this is great.
- 21:50Speaker 1: We'll just take this from here and how it goes.
- 21:52Speaker 1: But we have a we have a build up too,
- 21:54Speaker 1: and then we have a soft run out. So the
- 21:57Speaker 1: amount of time it takes systems design it a vehicle
- 22:00Speaker 1: is it's a little bit. It's a little bit difficult
- 22:04Speaker 1: to tie down. But what I can tell you was
- 22:06Speaker 1: I think it was the The North American also showed
- 22:11Speaker 1: it's twenty seven team sitting up in the in the
- 22:14Speaker 1: Cobo Hall in Detroit looking down at are Then CEO
- 22:18Speaker 1: announced the fact that the Bronco was coming back, and
- 22:22Speaker 1: I think that's probably for me the point when I
- 22:24Speaker 1: really although it was on my plate, that was a
- 22:26Speaker 1: bit where I really thought, actually know what, Yeah, this
- 22:30Speaker 1: is the game is on. As he announced it, and
- 22:33Speaker 1: they the screen behind him announced the Bronco coming back,
- 22:37Speaker 1: and I noticed all the journalists heads around me all
- 22:40Speaker 1: sort of went up. They all looked at each other
- 22:41Speaker 1: and they all started scribbling curiously and writing text messages.
- 22:44Speaker 1: I thought, things me, there's there's an energy from this.
- 22:47Speaker 1: This isn't normal. This is much bigger than I've sort
- 22:50Speaker 1: of anticipated. But you know, we don't we don't run
- 22:53Speaker 1: away and start making models. So the way, you know,
- 22:55Speaker 1: we need to go through a heavy period of learning
- 22:59Speaker 1: and absorbing information before we then start to to start
- 23:03Speaker 1: really start putting our pen to paper. And for us
- 23:05Speaker 1: on this particular project, but putting the pence to paper
- 23:08Speaker 1: was was quite unusual, and we bent the rules all
- 23:11Speaker 1: over the place to to get this vehicle through. Because
- 23:14Speaker 1: all those fourd has got a fantastic product development process,
- 23:17Speaker 1: we needed to reshape it a little bit to to
- 23:20Speaker 1: fit Bronco into it, and so we we didn't do
- 23:23Speaker 1: glamour sketches might the automotive industry typically produces. My designers
- 23:28Speaker 1: can all do it, It's just that we had a
- 23:30Speaker 1: different focus. The design of the vehicle emerged from Chinese
- 23:34Speaker 1: doodles on post it notes and on scraps of paper
- 23:37Speaker 1: that was pinned to a wall, where we were trying
- 23:40Speaker 1: to sort of imagine our way through a day in
- 23:44Speaker 1: the life of our five customers. And then we were
- 23:47Speaker 1: realizing that there were problems along the way in there
- 23:50Speaker 1: this role plane, and then we were designing solutions for
- 23:54Speaker 1: that and there's a designer puts a pen to the paper,
- 23:56Speaker 1: they make something look like something. It was actually from
- 23:58Speaker 1: those little drawings there that there's a glimmer of the
- 24:02Speaker 1: design of the vehicle began to emerge. And then we
- 24:05Speaker 1: went straight into virtual reality. We didn't make physical properties. Normally,
- 24:08Speaker 1: the current stry makes scale clay models a little things
- 24:12Speaker 1: are sort of a yard or so long. We skipped
- 24:15Speaker 1: that process entirely, went entirely just virtual and then on
- 24:18Speaker 1: our next stage was to make a full sized vehicle,
- 24:21Speaker 1: but not one made from modeling clay, which is a
- 24:23Speaker 1: typical car industry medium. We made something out of packing
- 24:28Speaker 1: material that we could all get in and out of
- 24:30Speaker 1: and stand on and play with an open closed doors
- 24:33Speaker 1: and modifying hack and immediately start modifying. So we did
- 24:38Speaker 1: the process somewhat differently, and it was kind of fun.
- 24:41Speaker 1: I got into trouble a few times for not having
- 24:43Speaker 1: things the normal things ready at the normal times, but
- 24:46Speaker 1: I had another things which I thought were probably more
- 24:48Speaker 1: useful to to learning and experimentation and furthering the development process.
- 24:54Speaker 1: I read somewhere that one of the vps at Ford
- 24:58Speaker 1: had one of the origin all Brancos and your team
- 25:02Speaker 1: took it and did a laser scan and imported it
- 25:06Speaker 1: into VR so you could literally get all of the
- 25:11Speaker 1: proportions and measurements as a frame of reference. Well, first
- 25:14Speaker 1: of all, is that story true? And if it is true,
- 25:16Speaker 1: how helpful was that process? That it's really true that
- 25:20Speaker 1: specific Broncho that we used to belong to and still
- 25:23Speaker 1: does belong to. My boss, the vice president, designed Maury Callum.
- 25:27Speaker 1: And what's terristic about his bronco? Is it actually pretty stock?
- 25:32Speaker 1: You know, there's almost no such thing as standard bronco
- 25:34Speaker 1: any longer. They've all been modified as they passed through
- 25:37Speaker 1: the hands of all the owners and three families, and
- 25:40Speaker 1: they've changed their purpose, you know, and parts needed to
- 25:44Speaker 1: replace them. Marries is really original and it's quite beautiful.
- 25:48Speaker 1: So it stood as a good reference point to us.
- 25:51Speaker 1: In fact, we did scan it. We have very sophisticated
- 25:54Speaker 1: equipment that is super accurate. It can pick up the
- 25:57Speaker 1: orange peel in the painted surface scans down to the
- 26:00Speaker 1: factions of a millimeter thousands of a millimeter. So we
- 26:04Speaker 1: did scan it, and we did import it into our
- 26:08Speaker 1: particularly into our engineering CAD software, and it became a
- 26:13Speaker 1: layer of information and amongst all the other layers of
- 26:15Speaker 1: information that we were doing with at the time, So
- 26:18Speaker 1: we took our best guests on the platform and power
- 26:21Speaker 1: train and cooling packs. We have all the zones for
- 26:24Speaker 1: all of the light to allow to go, zones where
- 26:27Speaker 1: we think we need to clear points for crash for example,
- 26:32Speaker 1: cone visibility cones for radar, and there are a myriad
- 26:36Speaker 1: of other things that we need to accommodate. If you
- 26:38Speaker 1: imagine a sort of CAD engineering software with all these
- 26:43Speaker 1: multitude of inputs and hovering somewhere in the middle of it,
- 26:47Speaker 1: all of this ninety six to Bronco, it was pretty
- 26:50Speaker 1: unusual actually to see it. I had to say that,
- 26:53Speaker 1: you know, it didn't just sit there preserves. It quickly
- 26:56Speaker 1: became chopped up and moved around, and elements of it
- 26:59Speaker 1: got lifted, reproportioned. As we use it as a baseline
- 27:02Speaker 1: that the objective at that point was not to try
- 27:04Speaker 1: and make the new Bronco like the old Bonco at all,
- 27:07Speaker 1: but it stood as an excellent bookend and amongst all
- 27:11Speaker 1: the other sort of modern day issues that we're having
- 27:14Speaker 1: to sort of deal with, and and it served a
- 27:16Speaker 1: great purpose. Upon reflection, it was fascinating to bring, bring
- 27:21Speaker 1: that vehicle back home, put it back in product development
- 27:25Speaker 1: center in Dearborn, and then interrogate it in that way
- 27:29Speaker 1: and then use it as a reference point for a
- 27:31Speaker 1: new vehicle. I don't suspect there's been another Bronco used
- 27:35Speaker 1: remotely like that. Certainly that original Bronco would have never
- 27:38Speaker 1: have been designed with any catatol. It would be drawings
- 27:40Speaker 1: and pens. So it was a fun process, I can
- 27:43Speaker 1: I can imagine you keep discussing your team. I'm curious
- 27:48Speaker 1: how many people are on a typical design team like
- 27:51Speaker 1: the Bronco and how are they divided up. Are there
- 27:55Speaker 1: interior exterior, power trained people, electronics people or does everybody
- 28:01Speaker 1: wear multitude of hats. So from my point of view,
- 28:05Speaker 1: I'm responsible for the appearance and the sort of product
- 28:08Speaker 1: design of the vehicle interior and exterior as well. And
- 28:11Speaker 1: so that team comprised of about well varied in numbers,
- 28:15Speaker 1: but it was around about ten to fifteen people all told.
- 28:19Speaker 1: Then we have to work very closely with our engineering
- 28:23Speaker 1: colleagues who are concerned with electrical and interior and exterior
- 28:27Speaker 1: and sheet metal experts and lighting experts, and you know,
- 28:31Speaker 1: there's every area of the vehicle you can imagine as
- 28:34Speaker 1: ares an expert engineering team to work with. So we
- 28:38Speaker 1: tend to be in the middle of quite a lot
- 28:39Speaker 1: of it because we're sort of trying to do the
- 28:41Speaker 1: overall image of the vehicle together. But fortunately, you know,
- 28:44Speaker 1: we've got an extremely talented group of people. We had
- 28:46Speaker 1: a few more on this project, perhaps than some other programs,
- 28:49Speaker 1: but mainly because of the complexity of it required more
- 28:51Speaker 1: eyes and more hands on it. Yes, supertality group of
- 28:54Speaker 1: people who actually some of who drive their own Broncos
- 28:57Speaker 1: every day to work or in a pro current in
- 28:59Speaker 1: the process of restoring them. So I will enthusi ast
- 29:02Speaker 1: crowd as well. Quite fascinating. Let's talk a little bit
- 29:06Speaker 1: about the future of of cars and designs and technology.
- 29:12Speaker 1: One of the things I was kind of fascinated by
- 29:14Speaker 1: was the mac E platform chassis, something that the Mustang
- 29:20Speaker 1: Marquee truck is going to be based on. How versatile
- 29:24Speaker 1: is something like that? Are we going to see other
- 29:26Speaker 1: vehicles coming out using that platform? And in general, do
- 29:32Speaker 1: most carmakers like to come out with a versatile platform
- 29:36Speaker 1: that you could put a variety of different vehicles on. Well,
- 29:40Speaker 1: I can't comment on future product actions of course, I'm
- 29:43Speaker 1: sure you'll appreciate this industry is highly secretive, but it
- 29:46Speaker 1: is to accept that we need to fit some of
- 29:49Speaker 1: the technologies we're using. Our vehicles are so critical and
- 29:53Speaker 1: so expensive to the develop that reuse is really important.
- 29:56Speaker 1: And so this funny word terms at platform, you're the
- 30:01Speaker 1: manufactured sort about platform strategies or which platform is this
- 30:04Speaker 1: new vehicle based upon so I degree with the US
- 30:06Speaker 1: is typical in the industry, but the platform can refer
- 30:09Speaker 1: to this sort of otherwise usually hidden underbody of the vehicle.
- 30:13Speaker 1: It can refer to the electrical infrastructure, the safety systems,
- 30:17Speaker 1: and also power train as well. So to that point,
- 30:20Speaker 1: you know the Doronco that produced, you know, we're launching
- 30:23Speaker 1: really three Broncos, the Bronco two Doors, the Bronco Forward
- 30:26Speaker 1: Or and the Bronco Sport. The two and the Foward
- 30:29Speaker 1: door of sharing a platform with one of our trucks,
- 30:33Speaker 1: the Ranger in fact, but how bit modified and developed
- 30:36Speaker 1: and tuned to really suit the off road space that
- 30:41Speaker 1: we're we're designing it for. And the Bronco Sport is
- 30:44Speaker 1: most closely related to something like the Escape, very different. Again,
- 30:47Speaker 1: it's had vast amounts of investment put into it to
- 30:50Speaker 1: ensure that its capability off road is absolutely staggering, frankly,
- 30:55Speaker 1: but that's how you use the platform to enable you
- 30:58Speaker 1: to produce more vehicles affordably. Makes a lot of sense.
- 31:02Speaker 1: So some manufacturers come up with a very recognizable common
- 31:08Speaker 1: design or user interface across their entire product lines. Four
- 31:13Speaker 1: doesn't exactly do this, but when I look at the Bronco,
- 31:17Speaker 1: I can imagine elements of that finding its way into
- 31:20Speaker 1: other vehicles. What is it about BMW, probably more than anybody,
- 31:26Speaker 1: has a certain design ethos that you see literally in
- 31:29Speaker 1: every single vehicle. Tell us a little bit about the
- 31:32Speaker 1: decision making that goes into the idea of a line
- 31:36Speaker 1: up being similar or very very distinct from each other.
- 31:40Speaker 1: You're right, of course, that's the family look can be
- 31:42Speaker 1: smeared across the entire range of vehicles. And I think
- 31:46Speaker 1: for a number of years, decades, perhaps we've we've seen
- 31:49Speaker 1: this has been a typical strategy. In fact, Board of
- 31:52Speaker 1: used it as well. But you know, as our automotive
- 31:56Speaker 1: space is stretched and we look at vehicles which aren't
- 32:02Speaker 1: necessarily you know, haven't got necessarily four doors and a roof,
- 32:04Speaker 1: that have got another form factor to them. There's a
- 32:08Speaker 1: point where some of these design languages can become quite challenged.
- 32:11Speaker 1: They don't quite make it. That becomes quite difficult to
- 32:14Speaker 1: apply that language of a low sleek sedan, for example,
- 32:19Speaker 1: to a semi truck, or to a flying machine, or
- 32:23Speaker 1: to a robot, drone or whatever. So you can become
- 32:27Speaker 1: a limitation. And I think we've been quite smart actually
- 32:31Speaker 1: as a brand in saying, well, you know what, everyone
- 32:33Speaker 1: loves a personality. You know, we turn on the TV
- 32:35Speaker 1: and we love to see these personalities, these characters that
- 32:38Speaker 1: we stand out and look different to one another. Imagine
- 32:41Speaker 1: if you watch the chat show and everybody on it
- 32:43Speaker 1: was exactly the same. You know, you want to see
- 32:46Speaker 1: see differences and that creates tensions and excitement and discourse.
- 32:50Speaker 1: And so you know, we're very lucky. It's forward. We've got.
- 32:53Speaker 1: We have these nameplates that are so iconic that we
- 32:56Speaker 1: can we can build on and really focus down on.
- 32:58Speaker 1: So you mustangs one, Bronco is another, Transit Frankly is
- 33:02Speaker 1: another one on as well. And I think then once
- 33:05Speaker 1: you've taken this idea that it's cool, in fact, it's
- 33:08Speaker 1: got great potential in its differences, then then it frees
- 33:12Speaker 1: you to focus down on doing exactly the right thing
- 33:14Speaker 1: for that particular nameplate, which is why then you know
- 33:18Speaker 1: a Bronco doesn't look like Explorer for example. You know,
- 33:21Speaker 1: it's important that the differences are made. There might be
- 33:25Speaker 1: elements of you know, the Bronco's technology that we potentially
- 33:29Speaker 1: could use elsewhere in our in our system, and that
- 33:32Speaker 1: would be sensible good business practice to do if it
- 33:35Speaker 1: if it offers the customer another vehicle line, a taffied improvement.
- 33:39Speaker 1: But in terms of appearance, now we need to do
- 33:41Speaker 1: things for Bronco that are true to Bronco and that's
- 33:44Speaker 1: that's how you respect the brand, but it's also how
- 33:46Speaker 1: you build the brand going forwards. So let's talk a
- 33:49Speaker 1: little bit about the future. Might we see at some
- 33:52Speaker 1: point a hybrid Bronco or a diesel Bronco, or even
- 33:57Speaker 1: an all electric Bronco. Is that conceivable? Again, you know,
- 34:01Speaker 1: I can't can't comment on the future product actions. This
- 34:04Speaker 1: is a competitive space, but the world of course is
- 34:07Speaker 1: moving on, so we're open eyed to to all sorts
- 34:10Speaker 1: of eventualities. Very much along those lines, Ford announced a
- 34:14Speaker 1: plan to work with Rivian's platform as a way to
- 34:19Speaker 1: jump start an acceleration towards a either a hybrid or
- 34:24Speaker 1: an electric future kind of interesting. I don't really recall
- 34:29Speaker 1: Forward doing anything like that in recent memory. Is that
- 34:33Speaker 1: just a way to hedge their bet against the internal
- 34:35Speaker 1: combustion engine or is it something new because technology allows
- 34:41Speaker 1: you to try things like that that you couldn't do previously.
- 34:44Speaker 1: Combination of all of those things that you know we have,
- 34:47Speaker 1: that's a very spectacular piece of investment. And it's very
- 34:52Speaker 1: exciting news that we're working with other companies all the time.
- 34:57Speaker 1: A lot of their names will be not very common
- 35:00Speaker 1: and unless you work deep inside the car industry. So
- 35:02Speaker 1: I think a manufacturer like Forward wants to do the best,
- 35:06Speaker 1: you know, and wants to progress as quickly as possible
- 35:09Speaker 1: in a myriad of different directions depending on the needs
- 35:13Speaker 1: of the products and the and the user. And I
- 35:16Speaker 1: think that the remin is just pensively just a more
- 35:18Speaker 1: public version of that. But you know, before we were
- 35:21Speaker 1: deep inside the car industry, we could talk about all
- 35:23Speaker 1: of the microscopic ones right down to you know, and
- 35:26Speaker 1: being a small company that might have invented an interesting
- 35:29Speaker 1: way of molding a switch, you know, that would also
- 35:31Speaker 1: be a method of trying to advance the subject of
- 35:36Speaker 1: car and truck forwards for us Chriss our competitors fascinating
- 35:40Speaker 1: you earlier mentioned graphine. How important are materials like graphine
- 35:46Speaker 1: in creating very lightweight but very strong materials that could
- 35:51Speaker 1: be used in future products. You know, I yet to
- 35:54Speaker 1: see graphine and really being used versus the promises that
- 35:57Speaker 1: were originally made. But I think the key that we
- 36:00Speaker 1: just need to be super open, open minded and constantly
- 36:04Speaker 1: be looking towards and so you know, occasionally someone might say, well,
- 36:09Speaker 1: you know, cars the same, don't they and you go,
- 36:11Speaker 1: what can tell you? But the people who producing them
- 36:13Speaker 1: do not necessarily chet out to produce something that looks
- 36:17Speaker 1: the same as everything else that their eyes on the future.
- 36:20Speaker 1: But you know, if you're doing a one off, then yeah,
- 36:23Speaker 1: you can make things out of exhausting materials and unobtainium.
- 36:27Speaker 1: But the real challenge for product design is to try
- 36:30Speaker 1: and take those principles and then bring them to the
- 36:32Speaker 1: everyday person and to do it in volume as well.
- 36:35Speaker 1: That's a heck of a challenge. And so you know,
- 36:38Speaker 1: you can't blame the chap for dreaming those dreams. Sometimes
- 36:40Speaker 1: they turn into reality. We'll keep pushing. So let's stick
- 36:44Speaker 1: with the issue of reality. When you're early in the
- 36:49Speaker 1: design process of any product, how are you balancing budget restrictions?
- 36:56Speaker 1: And what I mean by that is you have your
- 36:58Speaker 1: internal cost structure and you have to work with that,
- 37:01Speaker 1: but you also have a targeted m s r P.
- 37:06Speaker 1: What the vehicle is going to go on sale for.
- 37:08Speaker 1: How do those elements come into play as you work
- 37:11Speaker 1: your way through the process. There are people far cleverer
- 37:15Speaker 1: in the designer to talk about numbers believe belief. I
- 37:19Speaker 1: think we want to make profit making vehicles. Of course
- 37:23Speaker 1: we do, and there are lots of different influences upon that.
- 37:26Speaker 1: You can't laden a vehicle full of unnecessary componentry that
- 37:30Speaker 1: the customer won't appreciate and expect to improve your bottom line.
- 37:34Speaker 1: So you've got to be I think quite focus on
- 37:38Speaker 1: adding things to the vehicle where it's really necessary and
- 37:41Speaker 1: where it's going to be really appreciated first and foremost.
- 37:44Speaker 1: And then there's a constant tension between you know, what
- 37:47Speaker 1: we're wanting to include, this is what we think we
- 37:50Speaker 1: can sell it for, versus if you add a little
- 37:53Speaker 1: bit of additional componentry or something to or feature technology
- 37:56Speaker 1: or material to the vehicle. Will that actually make it
- 38:00Speaker 1: worth more? You know, will come we command a high price,
- 38:02Speaker 1: will out in the market. This debate, the yo yoing
- 38:06Speaker 1: of of factors, it's continual throughout the entire process, and
- 38:12Speaker 1: we're an active participants in it. But we don't sit
- 38:14Speaker 1: there with a calculator trying to work out the percentages.
- 38:18Speaker 1: We'll make our case for things that we feel quite
- 38:20Speaker 1: strongly about, and then there's a tied team, and the
- 38:23Speaker 1: PP team is really tight. You know, we can have good,
- 38:26Speaker 1: frank and open debates about the merits of one execution
- 38:30Speaker 1: versus another, and we're constantly looking for efficiencies to make
- 38:33Speaker 1: things better. But in the case of the Bronco, I
- 38:36Speaker 1: would come back and say that, you know, we were
- 38:38Speaker 1: very open minded to the sort of less is more approach.
- 38:42Speaker 1: There's really nothing on the outside of these vehicles that
- 38:44Speaker 1: he is superfluous or unnecessary or rivals. And it became
- 38:48Speaker 1: a little bit of a hobby of mind driving to
- 38:50Speaker 1: work in the morning, just looking at the other vehicles
- 38:52Speaker 1: around me and thinking what can I take off that
- 38:55Speaker 1: vehicle and that's still function as a vehicle. There's things
- 38:58Speaker 1: that you can't take off. Obviously, the headlights. You know
- 39:00Speaker 1: they have to be there, but you know, extraneous pieces
- 39:02Speaker 1: of trim, you know, redundant lighting elements, all those sorts
- 39:07Speaker 1: of things. It became like a sort of training exercise
- 39:10Speaker 1: to leave the excessive elements of cars starling behind and
- 39:15Speaker 1: to focus exclusively on doing what was right for the Bronco.
- 39:19Speaker 1: Really really, really fun. So I'm sure if that answers
- 39:23Speaker 1: your question. But first of all, it's it's really complicated.
- 39:26Speaker 1: The studio is definitely a part of that debate, and
- 39:29Speaker 1: we ultimately come together to produce a vehicle it's going
- 39:32Speaker 1: to be very profitable for the company. So there are
- 39:35Speaker 1: a number of things beneath the skin of the Branco
- 39:39Speaker 1: that looked like they aren't inexpensive. So your terrain management
- 39:44Speaker 1: system is called Goat goes over any terrain. You have
- 39:47Speaker 1: seven different drive modes creating that cross beam free roof.
- 39:52Speaker 1: That whole roof comes off from the front of the
- 39:54Speaker 1: vehicle all the way to the back. That looks like
- 39:57Speaker 1: that was an engineering challenge. The trail furnacest. I mean,
- 40:01Speaker 1: there's a lot of off roading tech built into this,
- 40:06Speaker 1: the inclometer and including that, the ability to have a
- 40:09Speaker 1: display on your dashboard of the exact degree of your X,
- 40:14Speaker 1: Y and Z inclinations. None of that stuff looks especially inexpensive,
- 40:20Speaker 1: so I'm just curious how you managed to, you know,
- 40:24Speaker 1: work all that into a car that the base model
- 40:27Speaker 1: is twenty Yeah, so you know this is again it's
- 40:32Speaker 1: about focus, isn't it. So I'd much prefer to have
- 40:35Speaker 1: trail turnasist as a feature on it because I think
- 40:38Speaker 1: it's meaningful to the customer. For example, offer the bumpers
- 40:42Speaker 1: in body color. You would all the intrinsic complexity and
- 40:45Speaker 1: costs of that would drive you know. So it's all
- 40:48Speaker 1: about focus. And I think some of those technologies you
- 40:51Speaker 1: just listed us super super progressive. That's absually fantastic, and
- 40:56Speaker 1: they will make being off road and easier more for
- 41:00Speaker 1: filling a more accessible experience. You know, Broncos should be
- 41:03Speaker 1: about these amazing stories. You learned this at the beginning
- 41:06Speaker 1: of the development process. We have these beginning of a meeting.
- 41:10Speaker 1: Everyone's sort of arrived and there's that little chatty bit
- 41:13Speaker 1: before the gender starts, and it was a typical behavior
- 41:17Speaker 1: for people to go our table too. Are the Bronco
- 41:20Speaker 1: should be like? And then you you get these photographs
- 41:23Speaker 1: will come out of wallets, or the smartphone will come
- 41:25Speaker 1: out and be a picture of that person's Bronco or
- 41:28Speaker 1: their brothers Bronco, or their mum's Bronco, or the Bronco
- 41:31Speaker 1: picture of their mom and dad when they were much younger,
- 41:34Speaker 1: or the one they're looking out on at on bring
- 41:37Speaker 1: a trailer or the models would come out of the pockets.
- 41:40Speaker 1: You know, here, here's a hot wheels. That's what the
- 41:41Speaker 1: Bronco should be. What we learned very quickly was the
- 41:43Speaker 1: Broncos is about stories, like human stories, rich enduring stories,
- 41:49Speaker 1: and you know, you can't get to the point where
- 41:51Speaker 1: the vehicle is going to be able to create news
- 41:54Speaker 1: stories unless people are able to get access the vehicle
- 41:57Speaker 1: and put it into the landscape. With those those stories
- 42:00Speaker 1: be written most most intensely, and so technologies like that
- 42:04Speaker 1: that make accessing the wilderness so much easier critical to
- 42:10Speaker 1: the vehicle. He should not look like it can do it.
- 42:13Speaker 1: But it should not look like it can do it,
- 42:15Speaker 1: but only in the hands of an expert. We should
- 42:16Speaker 1: be able to make extra int of being off road,
- 42:19Speaker 1: much more open to everybody, more democratic, so everybody involved
- 42:22Speaker 1: in the program. Although it's not a product design, styling,
- 42:25Speaker 1: design kind of element. Everybody would in the studio environment
- 42:31Speaker 1: would recognize that those are deeply important and frankly and
- 42:34Speaker 1: better trade off than, for example, a piece of chrome,
- 42:37Speaker 1: you know, decorative chrome on the outside. So we work
- 42:41Speaker 1: together to produce products not not just things that look nice,
- 42:46Speaker 1: quite quite fascinating. I have another four hours of questions,
- 42:50Speaker 1: but I only have you for another five minutes, so
- 42:53Speaker 1: so let's jump right to our speed rounds. These are
- 42:56Speaker 1: the questions we ask all of our guests, and and
- 42:59Speaker 1: let's it out with a simple question. What are you
- 43:02Speaker 1: streaming these days? Give us your favorite Netflix, Amazon Prime
- 43:06Speaker 1: shows you're watching, or a podcast you might be listening to.
- 43:09Speaker 1: What is keeping you entertained under lockdown? I watched very
- 43:14Speaker 1: little television and all. Honestly, I spend most of my
- 43:16Speaker 1: time researching things on social media. Podcast wise, actually, I'm
- 43:21Speaker 1: a real fan of motor sports. Listened to the BBC's
- 43:24Speaker 1: Checkered Flag formerly one podcast. I love the sort of
- 43:29Speaker 1: references to high technology, teamwork and determination that comes through
- 43:34Speaker 1: that that I started quite inspiring. And also soon I'm
- 43:38Speaker 1: going to be listening to the Bring Back Bronco podcast
- 43:40Speaker 1: that's going to help explain some of the stories of
- 43:43Speaker 1: the Bronco so that I will be listening to quite interesting.
- 43:46Speaker 1: Tell us about some of your mentors who helped guide
- 43:49Speaker 1: your career and helped you arrive where you are today. Probably, yeah,
- 43:54Speaker 1: I would say your family is very good at helping
- 43:59Speaker 1: you start. You know that that child who was just
- 44:01Speaker 1: fascinated with cars, who fortunately was dragged two places where
- 44:06Speaker 1: amazing cars could be seen to sort of feed this fascination,
- 44:09Speaker 1: I think that's a good starting point. Some of the
- 44:12Speaker 1: tutors that I had at my universities were really instrumental
- 44:17Speaker 1: and first of all allowing me to study in the
- 44:19Speaker 1: first place, but then also helping encourage my enthusiasm and
- 44:23Speaker 1: point it in the right direction. But you know, more recently,
- 44:27Speaker 1: I would say that I wouldn't Namames, but I would
- 44:29Speaker 1: say it's a combination of the many very experienced, very
- 44:34Speaker 1: senior people in in this company who have provided fantastic
- 44:40Speaker 1: guidance and decision making and the multitude of products that
- 44:44Speaker 1: have been involved with over the years. And it's from
- 44:47Speaker 1: from those insights and encouragement that you're able to do more,
- 44:51Speaker 1: do more accurately and progress. It's it's not sort of
- 44:56Speaker 1: Favorancis and it's frankly, it's just information, and you use
- 44:59Speaker 1: that information in a in a really useful way to
- 45:01Speaker 1: get better. Quite interesting. Tell us about what you're reading,
- 45:05Speaker 1: What are you reading currently, or what are some of
- 45:07Speaker 1: your previous favorite books? Wired? I read Wired Magazine. That's
- 45:13Speaker 1: another book, but that that that I always read cover
- 45:16Speaker 1: to cover, usually early the morning with a coffee. Twenty
- 45:19Speaker 1: one Lessons than twenty one Century, I usual, Noah Hararis
- 45:24Speaker 1: being through that a couple of times. Actually, that that
- 45:26Speaker 1: that that finds constantly quite inspiring. And a couple of
- 45:30Speaker 1: books by Bill Bryson actually, particularly on the Home. That
- 45:33Speaker 1: book was fascinating. Again. I read that over and over.
- 45:35Speaker 1: The amazing observations about something which is so familiar as
- 45:38Speaker 1: a home, your house, you know, a journey through a house,
- 45:41Speaker 1: each individual room and where that room came from, and
- 45:44Speaker 1: what he's in that room, and where all those inventions
- 45:46Speaker 1: came from. That simplicity that he's got in explaining things
- 45:52Speaker 1: that we just take for granted. Um, it seems like
- 45:55Speaker 1: a very good analysis of brilliant product designed to me
- 45:58Speaker 1: says that seems to to to be on my best
- 46:01Speaker 1: on my table quite often, quite interesting what sort of
- 46:05Speaker 1: advice would you give to a recent college graduate who
- 46:08Speaker 1: was interested in working in the automotive industry. This is
- 46:13Speaker 1: advice I give often because I'm in the fortune position
- 46:17Speaker 1: to be able to to employ people from college. And
- 46:20Speaker 1: I guess why I always try and explain is is
- 46:23Speaker 1: not to try and emulate what they think that they
- 46:25Speaker 1: should be doing in the car industry, but too u
- 46:29Speaker 1: former point of view, have a point of view about
- 46:32Speaker 1: what they think mobility should be about in the future,
- 46:34Speaker 1: and hang onto it and they keep keep driving that forwards.
- 46:38Speaker 1: And listen most of all to that little instinct. You know,
- 46:41Speaker 1: we've all got it, and we know that it's there
- 46:43Speaker 1: because sometimes it will be in a situation we go
- 46:46Speaker 1: I knew that was going to happen. Will rather than
- 46:48Speaker 1: be commenting after the effect, we need to listen to
- 46:51Speaker 1: that little voice, you know, very quiet voice, much earlier
- 46:55Speaker 1: on and act on it and do something in advance
- 46:58Speaker 1: of a thing happening. So listen to your instinct, have
- 47:02Speaker 1: the point of view, and do something with it. And
- 47:04Speaker 1: basically also worked really hard. We have been speaking with
- 47:07Speaker 1: Paul Raith. He is the chief designer for the new
- 47:10Speaker 1: Ford Bronco and the chief designer for Ford. If you
- 47:13Speaker 1: enjoy this conversation, well, be sure and check out all
- 47:17Speaker 1: of the previous three hundred and fifties such discussions we've
- 47:20Speaker 1: had over the prior six years. You can find that
- 47:24Speaker 1: at iTunes, Spotify, Overcast, Stitcher, wherever final podcasts are sold.
- 47:30Speaker 1: We love your comments, feedback and suggestions. Write to us
- 47:33Speaker 1: at m IB podcast at Bloomberg dot net. Be sure
- 47:37Speaker 1: to check out my weekly column on Bloomberg dot com
- 47:40Speaker 1: slash Opinion. Sign up for our daily reads at rid
- 47:43Speaker 1: Halts dot com, follow us on Twitter at rit Halts,
- 47:47Speaker 1: and be sure to give us a review at Apple iTunes.
- 47:50Speaker 1: I would be remiss if I did not thank the
- 47:52Speaker 1: crack staff that helps put this conversation together each week.
- 47:56Speaker 1: Michael Boyle is my producer. Michael bat Nick is my
- 47:59Speaker 1: head of search. Marufal is our audio engineer. Attica val
- 48:03Speaker 1: Brunn is our project manager. I'm Barry Hults. You've been
- 48:07Speaker 1: listening to Masters in Business on Bloomberg Radio.