Latest / Construction Champions Podcast
Why Home Services Have a Reputation Problem (And How Contractors Fix It for Good)
The home services industry has a reputation problem and it’s not because contractors don’t work hard.
In this episode of Construction Champions, Ron Nussbaum sits down with Bobby Gibbons, a home-services operator who has seen the industry from every angle: employee, salesperson, technician, and business owner.
Bobby breaks down why customers don’t trust contractors, why companies race to the bottom on price, and how lack of communication destroys profit, morale, and reputation. He explains why being the cheapest contractor kills businesses, why transparency builds loyalty, and why contractors…
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