Latest / Keys To The Shop : Equipping Coffee Shop Leaders
487: How to Think Fast and Talk Smart in the Cafe w/ Matt Abrahams
Every day in the cafe we are called on to communicate "in the moment". Whether we are baristas, trainers, managers, or owners ; how effective we are in those moments determines the culture and effectiveness of our business. Wouldn't it be great if there were tools and methods formed specifically to help you not freak out under the pressure of impromptu speaking but to be clear and confident instead?
Well you're in luck because today we get to talk with the author of the book Think Faster, Talk Smarter, Matt Abrahams!
Matt Abrahams is a passionate, collaborative and innovative educator…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.