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How To Prevent Churn
In episode #2391, Neil and Eric talk about how to prevent churn. Tuning in, you’ll hear us break down how to figure out what is causing your high churn rates, why you should only focus on the problems you can solve, and the steps to follow in order to fix them. To learn more about what could be causing your churn and methods for reducing it, don’t miss this episode!
TIME-STAMPED SHOW NOTES:
[00:20] Today’s topic: How To Prevent Churn.
[00:37] Using feedback to find out why you have churn.
[01:20] How to find and fix the most common responses on your surveys.
[04:34] The importance of reducing…
The skinny
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