Latest / Banter At The Bedside / Award Debate: Are Healthcare Awards Fair? Healthcare Team Gets Honest About Recognition in Healthcare

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Award Debate: Are Healthcare Awards Fair? Healthcare Team Gets Honest About Recognition in Healthcare · Banter At The Bedside

0:06
SPEAKER_00: Hi everyone, and welcome back to Banter at the Bedside.
0:10
SPEAKER_00: We've had a great summer vacation and we are ready to dive back into our topics.
0:15
SPEAKER_00: We're here to again today with another debrief episode, and we're going to be talking about awards and healthcare.
0:22
SPEAKER_00: Are they good?
0:22
SPEAKER_00: Are they bad?
0:23
SPEAKER_00: Are they a little bit of both?
0:25
SPEAKER_00: We're going to get into our opinions.
0:28
SPEAKER_00: First, our disclaimers.
0:30
SPEAKER_00: All of this is our opinions only.
0:32
SPEAKER_00: We don't represent any entity at all.
0:35
SPEAKER_00: They are our opinions.
0:36
SPEAKER_00: They are not facts.
0:38
SPEAKER_00: This is not medical advice.
0:39
SPEAKER_00: Please seek the care of your own medical professional.
0:42
SPEAKER_00: And we are filming from the comfort of our own home so that we can have privacy and safety and freedom.
0:50
SPEAKER_00: Today, I we are joined by two nurses with me to discuss.
0:55
SPEAKER_00: First, I'm Abby.
0:56
SPEAKER_00: I'm one of your main co-hosts.
0:57
SPEAKER_00: I'm a nurse practitioner of eight years, been in healthcare 17 years.
1:02
SPEAKER_00: We're joined by our other main co-host, Kaylee, an ICU nurse of or former ICU nurse now of 18 years.
1:12
SPEAKER_00: Hey everybody, welcome back.
1:14
SPEAKER_00: And we are joined again by Cody to give us the male nurse perspective.
1:19
SPEAKER_00: And he has been an ICU nurse of 11 years.
1:25
SPEAKER_01: Everybody have a good weekend.
1:31
SPEAKER_04: I'm on an eight-day stretch.
1:34
SPEAKER_00: Ooh.
1:35
SPEAKER_00: Oh boy.
1:36
SPEAKER_00: That's nice.
1:37
SPEAKER_00: Shifts.
1:38
SPEAKER_00: Off.
1:39
SPEAKER_00: Off?
1:40
SPEAKER_00: Oh, of shifts?
1:43
SPEAKER_00: Yeah.
1:45
SPEAKER_01: Oh.
1:46
SPEAKER_01: Ew.
1:47
SPEAKER_01: Why?
1:47
SPEAKER_01: What day is this?
1:48
SPEAKER_01: Of eight.
1:50
SPEAKER_04: Today tonight will be seven.
1:55
SPEAKER_04: Yeah.
1:56
SPEAKER_04: Are you okay?
1:59
SPEAKER_04: Yeah.
2:01
SPEAKER_04: Let's go with that.
2:02
SPEAKER_00: Yeah.
2:03
SPEAKER_00: Yeah.
2:04
SPEAKER_00: Okay.
2:04
SPEAKER_00: That was convincing.
2:06
SPEAKER_00: Alright.
2:07
SPEAKER_00: Well, maybe the reason why you are up and awake and doing eight days on is because you were a recent Daisy Award winner.
2:18
SPEAKER_00: Why don't you tell us a little bit about that, Cody?
2:21
SPEAKER_00: And first off, congrats.
2:24
SPEAKER_00: Thanks.
2:25
SPEAKER_04: Um, it was kind of shocking.
2:30
SPEAKER_04: I don't know.
2:32
SPEAKER_04: I feel weird talking like about it because I don't want to sound like I'm like gloating, but it kind of feels nice to be recognized for like all the hard work.
2:44
SPEAKER_04: You feel like you do and do and do for the same for the patients every day, and it's nice to be noticed.
2:55
SPEAKER_01: Yeah.
2:56
SPEAKER_01: Yeah, absolutely.
2:57
SPEAKER_01: I don't think that's gloating.
2:58
SPEAKER_01: I think that's completely reasonable.
3:01
SPEAKER_00: Yeah, we all want to be recognized.
3:03
SPEAKER_00: And didn't you have a daisy kind of like stolen from you before?
3:09
SPEAKER_04: Yes.
3:12
SPEAKER_04: Uh yeah.
3:16
SPEAKER_04: I was going into work and uh a co-worker had been hit by a car.
3:26
SPEAKER_04: I pulled up, she was laying in the street.
3:29
SPEAKER_04: She wasn't like a direct coworker, and I pulled up and I was like, what is going on?
3:34
SPEAKER_04: And she was laying in the street, so I got out.
3:37
SPEAKER_04: She obviously had been hit by the car.
3:39
SPEAKER_04: I started compressions on her, got her back, but she was long story short, she was already dead by the time she got to the outside hospital.
3:50
SPEAKER_04: Another nurse had showed up to help.
3:53
SPEAKER_04: But anyway, somebody they chose her for the Daisy Award.
4:00
SPEAKER_04: Now, I don't care that I got didn't get the Daisy Award, whatever.
4:04
SPEAKER_04: But what really kind of just hurt was she turned around and was like, Yeah, Cody had my back.
4:12
SPEAKER_04: And I was like, Okay.
4:19
SPEAKER_01: You had her back?
4:20
SPEAKER_04: Yeah.
4:21
SPEAKER_01: Hmm.
4:22
SPEAKER_01: Interesting.
4:23
SPEAKER_04: Meanwhile, covered, I'm like covered in blood.
4:26
SPEAKER_04: I was like, oh, okay.
4:28
SPEAKER_01: Okay.
4:28
SPEAKER_01: Now was this Nar somebody that you actually worked with on your unit?
4:32
SPEAKER_04: She she worked in a different unit.
4:36
SPEAKER_04: But the rumor was is that her manager was the one of the ones that like chose essentially like picked the Daisy Awards, like who won the Daisy Awards.
4:49
SPEAKER_01: Okay.
4:50
SPEAKER_01: Yeah.
4:50
SPEAKER_01: We're gonna have to talk about how people get picked, nominated, chosen in a minute.
4:56
SPEAKER_01: But your your actual Daisy Award that you just received, yeah.
5:00
SPEAKER_01: What was it for?
5:01
SPEAKER_01: Like tell us.
5:02
SPEAKER_01: I I know because Yeah, I remember the finale, but we know.
5:07
SPEAKER_04: It was pretty much so I I feel like I always talk about my dead mother, but it w I recently lost my mom two years ago, and she this particular patient, she was kind of not exactly, but just very similar to how my mother was right before she passed.
5:34
SPEAKER_04: And in the middle of the night, the daughter was just wanting to, she kind of didn't know which which way to go, whether to continue treatment or transition.
5:44
SPEAKER_04: And so I just kind of gave her my experience with my mom and helped guide her through that process of transitioning to comfort and then ultimately her mom passing and just being there for her after her mom passed.
6:02
SPEAKER_04: So that's her mom, my mom dad right my mom died on this our our unit, but it was right across the hall.
6:10
SPEAKER_04: So it was just like right right there in the same vicinity.
6:16
SPEAKER_04: Yeah, that's sum up what she nominated me for was that.
6:23
SPEAKER_00: And I think that that's beautiful.
6:25
SPEAKER_00: I think that that's really what the intention of the Daisy Award is, right?
6:31
SPEAKER_00: It wasn't oh, I went and bought coffee for the whole family.
6:36
SPEAKER_00: Um, it was what what is a part of your job, but you did it in such a meaningful way, in such a present way.
6:45
SPEAKER_00: And I mean, we are a lot of us are fortunate to not have had their own mother past, so we can't always pull from our own experience, but you were able to do that and use your own experience, but still keep it about that patient and that patient's family and be there.
7:05
SPEAKER_00: And I think that's what the award is for.
7:07
SPEAKER_00: Like that's true to me, that's in my opinion, that's true nursing work.
7:12
SPEAKER_00: That's what nurses are meant to do is to hold the hand and wipe the tears and do those things.
7:21
SPEAKER_00: But I think it's so amazing that that family took the time to recognize you and that you were picked and so proud of you when you got it.
7:30
SPEAKER_00: And your face of surprise was great.
7:36
SPEAKER_01: Did you cry, Cody?
7:39
SPEAKER_04: I think I was in shock.
7:43
SPEAKER_04: All right, let me paint the picture.
7:47
SPEAKER_01: I I had been like the morning after I left.
7:50
SPEAKER_01: Like I was like one more day and I could have actually seen this happen.
7:54
SPEAKER_04: Yeah.
7:55
SPEAKER_04: So all night I had a patient who was circling the dream.
8:01
SPEAKER_04: Like we were mass transfusing, had to take him down to IR.
8:05
SPEAKER_04: He was bleeding everywhere.
8:07
SPEAKER_04: Just I hadn't even charted an assessment, I hadn't even given a report.
8:11
SPEAKER_04: I it was just non-stop.
8:14
SPEAKER_04: And someone was like, Come here, manager wants to talk to you about this.
8:20
SPEAKER_04: I've never been so like, why is there so many people?
8:24
SPEAKER_04: They're like, come on up, this is for you.
8:28
SPEAKER_04: And I was like, Oh god, my worst nightmare, actually.
8:35
SPEAKER_04: That's when they presented me the the award.
8:37
SPEAKER_00: They also kind of like put him in the center of a circle, so we're all kind of like surrounding him from all sides, too.
8:44
SPEAKER_00: Which like you should be the center, but I feel like sometimes when you're like encircled, it's a little bit more awkward as opposed to like let's put you here in the front, and then we'll all oh be over here looking at you.
8:59
SPEAKER_00: So because either way, it sounds terrible.
9:03
SPEAKER_00: Looking you kept looking around room.
9:07
SPEAKER_04: Yeah, I think I I was just I could I don't I think I don't know what emotion I had.
9:11
SPEAKER_04: I was so nervous because I hate everyone looking at me, and they just kept coming up and introducing and saying their little spiel.
9:20
SPEAKER_04: And then what I should have said was when they brought the cinnamon buns, I was like, Y'all should have just y'all should have started with the cinnamon buns.
9:28
SPEAKER_04: I would have been good.
9:36
SPEAKER_01: But this family though, like they didn't just nominate him for this daisy, like they had posted on social media, and I saw it and a couple other people saw it there, like, can anybody help us find this nurse named Cody?
9:49
SPEAKER_01: And we were in this room, he helped with our mom, and we really want to like speak with him, get up and recognize him.
9:57
SPEAKER_01: Yeah, and it was really sweet.
9:59
SPEAKER_01: So it like Cody had no idea, like nothing to do with this.
10:04
SPEAKER_01: And this family was like gonna find a way to like make sure he got recognized.
10:08
SPEAKER_01: That's how much he like made a difference with them with their mom passing.
10:12
SPEAKER_00: Yeah, I think on the social media post too, it was like they asked, How can we get in touch with him?
10:19
SPEAKER_00: We really want to thank him personally, and someone said, the best thing you can do is do this and link the daisy for him.
10:27
SPEAKER_01: Um he never saw that because he doesn't get on his phone or check anything or answer any messages or you know, anything like that.
10:37
SPEAKER_01: So he was clueless.
10:39
SPEAKER_00: Clueless to this.
10:42
SPEAKER_04: I feel good though.
10:46
SPEAKER_00: Yeah.
10:48
SPEAKER_00: Kaylee, have you ever won any award for nursing?
10:54
SPEAKER_01: For nursing?
10:55
SPEAKER_01: Yeah.
10:56
SPEAKER_01: Let me think.
10:58
SPEAKER_01: No?
11:01
SPEAKER_01: I think I got something at a staff meeting for having a hundred percent of my charting.
11:06
SPEAKER_01: That's a close comment to an award.
11:08
SPEAKER_01: Yeah.
11:09
SPEAKER_01: Uh-huh.
11:10
SPEAKER_01: Sure.
11:11
SPEAKER_01: I got nominated for something one year and I had to fill out this big form.
11:15
SPEAKER_01: It wasn't a great 100, it was something else.
11:19
SPEAKER_01: Um, I didn't get it, but I don't even remember what the name was, and I was like, this is I think a scam or something, but I don't know.
11:26
SPEAKER_01: I'm not the type to get a Daisy award, I don't think.
11:29
SPEAKER_01: And Cody really isn't either, which I think is why it's like even more meaningful.
11:34
SPEAKER_01: Like he's not like hugging on people and like schmoozing them.
11:38
SPEAKER_01: He's just taking really good care of them and being like personable.
11:41
SPEAKER_01: But yeah.
11:43
SPEAKER_01: Have you, Abby?
11:45
SPEAKER_00: I'm sure you have.
11:47
SPEAKER_00: Yeah.
11:48
SPEAKER_00: I I've never won a Daisy.
11:50
SPEAKER_00: I never won a Daisy.
11:52
SPEAKER_00: Um, when I was a bedside nurse, you you have to particip like the hospital has to participate in a Daisy, in the Daisy Foundation.
12:00
SPEAKER_00: They actually have to pay the Daisy Foundation money.
12:04
SPEAKER_00: And it's not really known how much it is.
12:06
SPEAKER_00: It's like a sliding scale, apparently, based off like the hospital size and how many awards you're going to do a year.
12:13
SPEAKER_00: And then like each award is its own money.
12:16
SPEAKER_00: And then there's a lot that goes into the awards.
12:18
SPEAKER_00: So I've never actually worked at a hospital until now that participated in the Daisy Award.
12:24
SPEAKER_00: So I've never won a Daisy, and I can't now because I'm a nurse practitioner.
12:29
SPEAKER_00: So I don't think I can actually be nominated anymore.
12:32
SPEAKER_00: I think it is just for nurses, um, not advanced practice nurses, but could be wrong on that.
12:39
SPEAKER_00: I did win a Friends of Nursing award at my hospital as a bedside nurse.
12:45
SPEAKER_00: And that was really meaningful, but I didn't win it from a patient.
12:50
SPEAKER_00: I actually won it a couple of people throughout the hospital had nominated me for the work I did around purposeful rounding and implementing hourly rounding in the hospital.
13:02
SPEAKER_00: Gotcha.
13:03
SPEAKER_00: So more of like a behind the scenes kind of thing.
13:07
SPEAKER_00: I will say though, we had at the hospital I was mainly a bedside nurse at, they had this really great system that I loved that I think is really meaningful.
13:23
SPEAKER_00: And it was a star award.
13:25
SPEAKER_00: And it wasn't, it wasn't big.
13:28
SPEAKER_00: And basically it was just these little pamphlets that were readily available throughout the whole unit.
13:34
SPEAKER_00: And patients and families could take it, and they could just basically it was a thank you note uh to the to whoever took care of them.
13:41
SPEAKER_00: And it didn't have to be a nurse, it could be anyone, it could be EVS, it could be doctor, anyone that came into contact with that patient or family, they could write this star award.
13:53
SPEAKER_00: And it was just a little thank you note, and they would write the name, and then you would get the note, like you would actually get the physical note itself.
14:04
SPEAKER_00: If there were a couple people on it, someone would get like a photocopy of it, and then you would get like a little pin, like a little star lapel pin.
14:12
SPEAKER_00: And I got a lot of those.
14:14
SPEAKER_00: Um, I actually, and then within our hospital, we wore them on our badges, like people do with the daisy.
14:22
SPEAKER_00: But I had so many actually weighed my badge down, like it wouldn't retract back up.
14:29
SPEAKER_00: Um I had to stop putting, I had to stop putting them on.
14:35
SPEAKER_00: And I will say some of them.
14:37
SPEAKER_01: All my awards were weighing down my badge.
14:39
SPEAKER_01: I I couldn't wear them all, you know.
14:42
SPEAKER_04: I could barely get to the short.
14:44
SPEAKER_01: Oh, I could hardly fit through the door because my you know, my awards were getting in the way.
14:49
SPEAKER_01: Sorry, guys.
14:53
SPEAKER_00: One patient called me like a 10-star general because I had so many on.
14:58
SPEAKER_00: Yeah.
14:59
SPEAKER_00: Um start getting the things.
15:02
SPEAKER_00: I will say I put them in a specific order and I kept my notes in a specific order.
15:08
SPEAKER_00: So I knew which star was which one, um, which might be a little neurotic now that I say that out loud and not as sentimental as I thought it was.
15:18
SPEAKER_00: Um but why would that be neurotic?
15:22
SPEAKER_00: I don't know.
15:24
SPEAKER_00: And then I will say too though, patients knew what it was in the area.
15:31
SPEAKER_00: And so when they saw it, like patients and their families would be like, oh, she must be a really, really good nurse.
15:37
SPEAKER_00: Look at all the stars she has.
15:39
SPEAKER_00: So it there was kind of like a psychological thing to it too.
15:43
SPEAKER_00: But then also then I felt like a lot of pressure.
15:45
SPEAKER_00: I was like, oh god, no, I gotta be a really, really good nurse today.
15:48
SPEAKER_00: Like, I gotta still be on my A game.
15:51
SPEAKER_00: So that's really sweet.
15:55
SPEAKER_00: Cutesy today.
15:57
SPEAKER_00: So yes, I have, but I have not won awards since I've been a nurse practitioner, and there's no like equivalent for the days how nurses have the Daisy Award.
16:13
SPEAKER_00: There's no equivalent for providers, like there's none that is as nationally known and recognized and talked about.
16:22
SPEAKER_00: I think like medical organizations will have their own, um, but those are extremely hard to get.
16:29
SPEAKER_00: Like you have to be really active in some of those to win an award.
16:34
SPEAKER_00: You didn't get APP of the year?
16:36
SPEAKER_00: Oh, I did get that.
16:38
SPEAKER_01: Yeah.
16:39
SPEAKER_01: I was about to say, uh, because before we were even friends, I nominated you for that one year.
16:46
SPEAKER_01: Oops, forgotten.
16:48
SPEAKER_01: Sorry.
16:52
SPEAKER_00: I was like, hold on just a second.
16:57
SPEAKER_00: We gotta won one award in eight years.
17:00
SPEAKER_00: It's APP of the year.
17:02
SPEAKER_01: That's why saying that the only award I ever won was just an Oscar, you know, just just one little trophy.
17:21
SPEAKER_01: I actually have never won an award, but that's for real.
17:24
unknown: Don't worry.
17:29
SPEAKER_01: How so our unit had a lot of APPs of the year, though.
17:33
SPEAKER_00: We have had two, so that's pretty good.
17:38
SPEAKER_00: So um, how do you like how does that feel though, Kaylee, for you?
17:44
SPEAKER_00: Because you're an amazing nurse.
17:46
SPEAKER_00: Like you are known or before you left us, you were known on the unit.
17:53
SPEAKER_00: You were someone everyone went to.
17:55
SPEAKER_00: You were someone I went to as a new nurse practitioner.
17:58
SPEAKER_00: Like you were the person, you knew all your stuff.
18:04
SPEAKER_00: No one was worried about you with any patients, and patients they you weren't being fired by patients either.
18:13
SPEAKER_00: No, I've never been fired.
18:16
SPEAKER_00: No, like you're an amazing nurse and then scene.
18:21
SPEAKER_00: So you've been a nurse 18 years.
18:25
SPEAKER_00: How does it feel if you mind, if you don't mind sharing?
18:30
SPEAKER_01: I feel like this is gonna make me sound like a certain way, but like I don't care because I'm just not first of all, I'm not out here being a nurse to get an award.
18:41
SPEAKER_01: And I just want to say before I say this, this is no shade to anybody that's gotten a daisy.
18:46
SPEAKER_01: I know several nurses that have gotten them that absolutely deserved it.
18:49
SPEAKER_01: Cody being one of them.
18:51
SPEAKER_01: But I also know a lot of other people who've gotten them and what they've gotten them for.
18:55
SPEAKER_01: So for me, it's just not something I put a lot of stock in.
18:58
SPEAKER_01: So it doesn't bother me.
19:00
SPEAKER_01: Um I've never brought it up to a patient or a family, and I know nurses that do that while they're taking care of them.
19:09
SPEAKER_01: Cringy.
19:11
SPEAKER_01: So it's just not something that was a goal, and I like I can be happy for other people, but like it just doesn't bother me because I'm not out here, oh I know, I've never gotten a daisy award.
19:20
SPEAKER_01: Like, I think it would be weird if I got a daisy, honestly.
19:24
SPEAKER_01: And I think everybody might agree to that a little bit, just based on most of the people I know that have gotten one or nominated.
19:34
SPEAKER_01: I don't know.
19:35
SPEAKER_01: I mean, what did you think about it before you received one, Cody?
19:40
SPEAKER_04: I feel like I'd treat all of my patients the same, like I'll go above and beyond for all of my patients.
19:45
SPEAKER_04: Like I don't like to me, yeah.
19:50
SPEAKER_04: If you say it out loud, okay, yeah, what I did for her and her and her family was very special.
19:56
SPEAKER_04: But to me, I'm just doing what I do for every single one of my patients.
20:01
SPEAKER_04: Like genuinely.
20:02
SPEAKER_04: Like, and I that's why I was like caught off guard.
20:04
SPEAKER_04: I was like, oh.
20:06
SPEAKER_00: Right.
20:07
SPEAKER_04: But then it's like not if it's like, oh, you're finally like recognized.
20:10
SPEAKER_04: But it's like, I don't, I'm not out here seeking an award.
20:14
SPEAKER_01: I'm not doing people campaign for daisies, I swear to God.
20:19
SPEAKER_01: And I think it's so weird.
20:21
SPEAKER_04: I know it's so weird.
20:24
SPEAKER_00: And that's I think like, and I've looked into I've tried to like look it across the board, across any award that I can find as I was kind of prepping for this episode.
20:36
SPEAKER_00: And what I find so many of the like the Daisy Award or hospital-based awards, even you know, my APP of the year award, now that I remember it, so many of them are subjective-based.
20:55
SPEAKER_00: Like they are how good of a story did someone tell?
21:00
SPEAKER_00: How much time did someone spend putting into this?
21:05
SPEAKER_00: And that's really, really hard because Cody does treat all his patients the same, and I'm sure he's walked many people through the same transition.
21:14
SPEAKER_00: It just maybe landed differently with this.
21:18
SPEAKER_00: It meant more to this person or this family, and they took the time to write it, or it could have meant the same to many other people, but they just didn't take the time to write it out.
21:31
SPEAKER_00: Or they didn't know that that was a thing.
21:33
SPEAKER_00: Or they didn't know it was a thing.
21:35
SPEAKER_00: I think the other thing too is ICUs, and I don't have any statistics to back this up.
21:41
SPEAKER_00: This is just kind of like general knowledge, having worked stepped down and in an ICU.
21:47
SPEAKER_00: I can say like we don't get as many HCAP scores back.
21:51
SPEAKER_00: And I don't think ICU nurses get nominated as much for things because a lot of our patients have passed.
22:00
SPEAKER_00: And when someone's family member has passed, their first inclination is not, I gotta go and nominate that team for an award.
22:08
SPEAKER_00: It's I have to arrange a funeral.
22:11
SPEAKER_00: Ha, I gotta get their house in order.
22:13
SPEAKER_00: We gotta sell the house.
22:14
SPEAKER_00: We gotta do thousands of things.
22:18
SPEAKER_00: The first thing is not let me fill out this HCAP survey and let me go and nominate people for awards or send them a thank you note or send them this.
22:26
SPEAKER_00: And so it's a little bit different when you're helping someone pass away versus I'm sending you to rehab.
22:39
SPEAKER_00: Yeah.
22:40
SPEAKER_00: Or or discharging you or you know, just discharging you to home.
22:45
SPEAKER_00: Like so I do think that the ICU world is also left behind a little bit, even though they'll do a lot of really good work.
22:52
SPEAKER_00: Yeah.
22:53
SPEAKER_00: I agree.
22:54
SPEAKER_01: I agree a lot.
22:55
SPEAKER_01: And I also like for me, I I'm I agree with Cody.
22:59
SPEAKER_01: It's like I I'm just going to work and trying to do like the best job I can do on that day.
23:03
SPEAKER_01: And I'm really like I get so tickled, or I get really happy if somebody just says thank you, like you've taken great care of me or my family member.
23:12
SPEAKER_01: I'm like, well, I'm glad you think so.
23:14
SPEAKER_01: Like that's great.
23:16
SPEAKER_01: Um, but that that makes me happy, and that's like a personal like thank you.
23:22
SPEAKER_01: Or if someone's like, Are you back tomorrow?
23:23
SPEAKER_01: I'm like, no, they're like, oh no, like we wish you were back.
23:26
SPEAKER_01: Like that makes me happy and feel fulfilled.
23:30
SPEAKER_00: Yeah.
23:31
SPEAKER_01: Um I agree.
23:32
SPEAKER_01: I think that's probably how most people are, you know?
23:35
SPEAKER_01: Yeah.
23:36
SPEAKER_01: So but yeah, it's it's very interesting.
23:40
SPEAKER_01: I I I mean, I obviously I think the Daisy word patients nominate people, families nominate people, but I've had um I've heard where some employees like have nominated another person for it too.
23:57
SPEAKER_01: Um in some cases.
24:00
SPEAKER_01: And it wasn't a nurse, it was like somebody in a different specialty nominated a nurse that we worked with and she got it.
24:06
SPEAKER_01: Um but I don't know like how much management or like leadership has a say in those things versus like the great 100 nurse, I think is more like your management or your leadership really has to be kind of involved to get you to want you to be nominated.
24:23
SPEAKER_01: I I could be wrong.
24:26
SPEAKER_00: Anyone can nominate you for the great 100.
24:29
SPEAKER_00: I've been nominated like six times and never got it.
24:32
SPEAKER_00: Um I know for that one, it's a little bit more objective.
24:38
SPEAKER_00: It's a point system.
24:39
SPEAKER_00: Um, so there's a bunch of narratives, and so that's why people have to be a little bit more involved and you know when you're being nominated, because there's so much that you have to, there's so much different narratives on different topics that you have to put in and like your volunteer work and your um articles that you've written and all of these things, and you get points based off of it, and so they just tally up the points, and whoever has the most points wins.
25:06
SPEAKER_00: Um, but again, there is a level of subjectiveness because again, if you have someone that's a really, really great writer, and whoever's reading it is like, oh, that's worth three points, and you have someone not that's not a great writer, and they're like, Oh, that's one point.
25:24
SPEAKER_00: But in real life, you might look at those two people and be like, Well, how come they didn't get it?
25:32
SPEAKER_00: So and I think that's the for me when it comes to healthcare awards, that's that what I don't like a lot about it is there is a lot of subjectiveness to it, and people should be thanked and people should be recognized absolutely, but then when we put so much weight on some of these awards that have such a subjective basis to it, I don't know.
25:59
SPEAKER_00: Is it?
26:00
SPEAKER_01: I mean, I remember I don't know, I remember certain nurses that have gotten it and people were struggling to find people to come show up for their acceptance thing because they were like that person.
26:15
SPEAKER_01: No, like that's BS, which is sad, but it's like yeah, it is so subjective, like they got nominated for something, but like you know from working with them they're not a good person to work with, they're not a good teammate, they don't help you, they leave their patients dirty, et cetera, et cetera, whatever it is, and you're like, I mean, no.
26:37
SPEAKER_01: So I've there's there's no you can't check on it, I guess.
26:42
SPEAKER_01: You're just going off the word of whoever wrote the nomination.
26:45
SPEAKER_04: I was gonna say, I think it was I was caught off guard because it unlike your book, Daisy Ward is so out of my mind, like all the like I never even think about it.
26:58
SPEAKER_01: Yeah, you're not like clocking out like, dang, another day I didn't get a Daisy.
27:01
SPEAKER_01: I try better come up.
27:03
SPEAKER_04: Yeah.
27:04
SPEAKER_00: But I do feel like there are people that do, and not just Daisy.
27:09
SPEAKER_00: I think there are people like having more genet hospitals that don't do Daisy.
27:15
SPEAKER_00: The trend that I've seen is there are people that do things just to try and get the award.
27:21
SPEAKER_00: And it's like, but if you're doing something just to get an award, then your intention behind doing it does it deserve an award.
27:31
SPEAKER_02: Yeah.
27:33
SPEAKER_00: Like if you're you know, it and that's my like in my opinion, I'm like, yeah, you went and bought that patient a birthday cake because they're celebrating their birthday in the hospital.
27:48
SPEAKER_00: This is just a made-up example.
27:51
SPEAKER_00: But if you bought it with the intention then to make sure every single person on the unit knew that you did it so that we will submit you for something, like what was the actual intention?
28:06
SPEAKER_00: Was the intention to actually celebrate the patient's birthday and make sure that they had the best birthday they could while they were in the hospital?
28:12
SPEAKER_00: Or was your intention just to do something that looked nice enough to get an award?
28:20
SPEAKER_00: And so, like I've done things for patients.
28:25
SPEAKER_00: Like there was one time we had when I was bedside nurse, and they had we had one of the bright on-fire girls, and she would not keep her clothes on at all.
28:35
SPEAKER_00: Could not keep that gown on her.
28:37
SPEAKER_00: We tried to get a peads one because she was also so small in every which way you can be small.
28:44
SPEAKER_00: So we tried to get a peeds one, but it just showed her bottom half.
28:50
SPEAKER_00: But her boobs would just be out all the time, and she was such a fall risk, we had to keep the door open.
28:57
SPEAKER_00: And I just got to the point where I was like, this is not fair for her.
29:00
SPEAKER_00: She does not know what she's doing, and her breasts are out constantly, and everyone's seeing it because she has to be right across from the nurse's station.
29:09
SPEAKER_00: So I went and got her a little pack of bralettes that we could just put on her, and it didn't interrupt with the leads or anything.
29:20
SPEAKER_00: It was safe.
29:21
SPEAKER_00: She couldn't hurt herself with them, like, oh, training bras.
29:24
SPEAKER_00: She was so little.
29:25
SPEAKER_00: Um, and I just put it on her.
29:27
SPEAKER_00: No one on my team knew who did it, they were just there one day.
29:32
SPEAKER_00: Everyone's like, Where'd her bras come from?
29:34
SPEAKER_00: These are so cute.
29:35
SPEAKER_00: Oh, this is so good.
29:36
SPEAKER_00: Why didn't we think of this earlier?
29:38
SPEAKER_00: I didn't go around telling everyone, I went and bought her bras because this is ridiculous.
29:42
SPEAKER_00: Her breasts are hanging out all the time.
29:46
SPEAKER_00: But then I feel that, but then someone else, they needed to be washed, obviously.
29:51
SPEAKER_00: We can't put them in the laundry.
29:53
SPEAKER_00: So another nurse took the bras home, washed them and brought them, and was like, Well, I washed her bras for her.
29:59
SPEAKER_00: I washed them and all day.
30:00
SPEAKER_00: It's I'm I washed them.
30:02
SPEAKER_00: And I'm like, whoa.
30:05
SPEAKER_00: I don't know.
30:06
SPEAKER_00: That's that's just my experience.
30:08
SPEAKER_00: And that's where I'm just like, well, you're you say what you want me to nominate you for a daisy because you took five little bralets home and washed them?
30:16
SPEAKER_00: That I bought.
30:18
SPEAKER_00: That I bought, but I didn't need the recognition.
30:21
SPEAKER_00: I did it because I didn't want her breasts hanging out.
30:24
SPEAKER_00: Yeah.
30:25
SPEAKER_01: And that's the thing.
30:26
SPEAKER_01: Like, I think everybody, we could probably all sit here all day and say all the things we've done for like patients and their families that other people don't even know about, and that maybe went beyond our, you know, job description.
30:39
SPEAKER_01: But I'm like, you're like, yeah.
30:41
SPEAKER_01: So I was on the phone for 30 minutes with this person's, like, uh, whoever it was, like maybe their um renter, but their landlord trying to get them to like give them extension on their rent.
30:53
SPEAKER_01: I'm like, they're in the IC.
30:54
SPEAKER_01: Like they literally cannot get even get on their device or they can't pay it.
30:59
SPEAKER_01: Just stuff like that.
31:00
SPEAKER_01: And it's like you just do it and you just go on about your day, but it's not like walking around shouting it out.
31:07
SPEAKER_01: Like, I just think that's weird.
31:10
SPEAKER_01: Yeah.
31:11
SPEAKER_01: Um I mean, how many times have you just been like, yeah, they don't like the drinks we have?
31:15
SPEAKER_01: I'm just gonna go downstairs and get them like whatever they want.
31:18
SPEAKER_01: Like it's not a big deal.
31:21
SPEAKER_01: Right.
31:22
SPEAKER_01: But it's just like being a good person, hopefully.
31:24
SPEAKER_01: Treating somebody else like you want to be treating.
31:26
SPEAKER_01: If that was my mom in there, like I wish I hope somebody else would do that for her.
31:30
SPEAKER_01: Like, that's just it's so bizarre.
31:33
SPEAKER_01: Like, yeah, I I did that.
31:35
SPEAKER_01: I everybody look at me.
31:36
SPEAKER_01: I did that.
31:37
SPEAKER_01: See how, and it's like, well, I kind of got the ick now that you said that.
31:43
SPEAKER_01: I don't know.
31:44
SPEAKER_00: I want people to be recognized a hundred percent.
31:47
SPEAKER_00: And if you want to do the fluffy stuff and you want me to be like, that's so sweet, I absolutely will do that.
31:53
SPEAKER_00: But I also think that the recognition needs to be on superior nurses that know how to be a good clinician and can stabilize a patient or take care of a patient and do nursing skills.
32:06
SPEAKER_00: And that's where I think some of the narrative with some of the awards has been lost.
32:11
SPEAKER_01: Yeah.
32:12
SPEAKER_01: Like if I hear like, oh, this person's coming in, they're they're a Daisy award winner, I'm just gonna be like, I don't give a not one single fuck.
32:20
SPEAKER_01: I I really don't.
32:22
SPEAKER_01: Because that room is messy as hell.
32:25
SPEAKER_01: So no.
32:27
SPEAKER_00: That's why I was so happy for Cody, is like what he did is nursing work.
32:33
SPEAKER_00: That is part of your job, and you are getting recognized for doing such a good job at what is a part of your job.
32:40
SPEAKER_01: Yeah.
32:40
SPEAKER_01: And he didn't say anything about it that night.
32:42
SPEAKER_01: Like, he's training a new nurse.
32:45
SPEAKER_01: Um, and he was basically like, you just take the other patient, this one's a lot.
32:48
SPEAKER_01: And you know, you can hear him talking with him.
32:50
SPEAKER_01: It's just like any other shift that he's worked, and I have heard him speak about his experience with his mom to people to be like, I get it, like I really can put myself put myself in your shoes.
32:59
SPEAKER_01: Um, but like he wasn't making a big deal out of out of it at all.
33:04
SPEAKER_01: And if I asked him about it, he's like, Yeah, I mean, they just they need to let her go, but they can't, they're just not there yet.
33:09
SPEAKER_01: It was very much like he wasn't even saying, like, I've been trying to talk with them ball.
33:13
SPEAKER_01: It's like cut and dry because he's just doing his job like he always does.
33:18
SPEAKER_01: So Cody definitely deserved it.
33:21
SPEAKER_04: It was I just don't like all the attention.
33:24
SPEAKER_04: It was nice though, because her daughter was there and was able to like read out what she recognized me for.
33:32
SPEAKER_04: Yeah, that was really recognizing it was I would cry.
33:37
SPEAKER_01: I would cry hearing that about anybody, plus myself.
33:42
SPEAKER_04: It was nice.
33:43
SPEAKER_04: It's good seeing her again.
33:44
SPEAKER_00: Recognition is needed, like we do need recognition, but it has to be meaningful recognition.
33:51
SPEAKER_00: That's what this book's about.
33:54
SPEAKER_00: The human margin.
33:56
SPEAKER_00: The human margin.
33:57
SPEAKER_00: Um, I love this book.
33:59
SPEAKER_00: I saw her speak, Dr.
34:00
SPEAKER_00: Catherine Meese, and then I don't know her partner on it.
34:05
SPEAKER_00: Stuart, I don't know how to say his last name.
34:08
SPEAKER_00: Um, but it was all about like connecting with staff and healthcare retention.
34:16
SPEAKER_00: But she talked a lot about like meaningful recognition.
34:19
SPEAKER_00: And really, I think that the intentions behind Daisy and other awards, they're there.
34:25
SPEAKER_00: They want to recognize people because recognition, as like Cody said, like it feels good.
34:31
SPEAKER_00: I can say it feels good, like it it kind of gives you a little bit more passion again for your career when you are recognized.
34:41
SPEAKER_00: But she talks about consistency matters.
34:44
SPEAKER_00: It has to be, you know, you don't want to just wait for, you know, a person on your unit to get a Daisy award once a year, if that, right?
34:54
SPEAKER_00: Like you wanna people need to be recognized consistently and not just for like big things like the day-to-day things.
35:03
SPEAKER_00: And she talks a lot about that, that consistency matters and the little things matter, and it's you don't need a big milestone.
35:12
SPEAKER_00: Um, and so I just wanted to like talk about that and put that out there because it was it is important, like not saying we should just do away with awards, we should have them, but we should also have meaningful recognition behind them.
35:27
SPEAKER_00: I don't know what y'all's thoughts are on that evidence.
35:32
SPEAKER_01: Yeah, I agree a hundred percent.
35:34
SPEAKER_01: Like, it just feels like people are performative sometimes.
35:39
SPEAKER_01: It's just like when you write somebody up.
35:41
SPEAKER_01: You can't write somebody up for every little thing, and you can't nominate somebody for every little thing.
35:45
SPEAKER_01: Like it it needs to be meaningful, it needs to be like this stood out, and that's why I'm gonna do it.
35:52
SPEAKER_01: Um that's my opinion.
35:55
SPEAKER_01: That's why.
35:57
SPEAKER_01: That's my opinion.
35:59
SPEAKER_02: That's my opinion.
36:04
SPEAKER_00: She did talk about though, like, you kind of have to meet people where they are.
36:08
SPEAKER_00: And I think for me, when it comes to recognition, having read this and sat with it, like that's probably an area that I need to work on in terms of like recognizing people amongst the team, is maybe my bar is too high.
36:26
SPEAKER_00: She talks about you need to set the bar for them and then raise it for them.
36:30
SPEAKER_00: Like it needs to be kind of like individualized.
36:33
SPEAKER_00: And I was like, okay, yeah, I guess that makes some sense for what you're saying.
36:40
SPEAKER_00: Um but it was just interesting.
36:45
SPEAKER_00: I mean, yeah, but to a certain point, right.
36:49
SPEAKER_01: I mean, like I'm not gonna cheer you on because you went a whole week and finally didn't have a med error.
36:54
SPEAKER_01: Like, no, no, that would be crazy.
36:58
SPEAKER_01: I know what you're saying, but like to a point, yes, it needs to be individualized, but I think there are certain standards where the bar is where it's at.
37:05
SPEAKER_01: Right.
37:06
SPEAKER_01: Either you're you're there or not.
37:08
SPEAKER_00: No, you have to have, I'm saying, like, the the minimum bar, you're not going to get praise for following minimum safety standards.
37:15
SPEAKER_00: Okay.
37:16
SPEAKER_00: Like, but maybe I don't need to keep everyone to like, well, Kaylee does this, Cody does this.
37:25
SPEAKER_01: Right.
37:26
SPEAKER_01: That that's fair for sure.
37:28
SPEAKER_01: You can't compare a two-year-old nurse and you know, a 20-year-old nurse.
37:33
SPEAKER_01: Like, that's yeah, it's not fair.
37:36
SPEAKER_01: Would you do you think it's different for male nurses versus female nurses?
37:42
SPEAKER_01: I do.
37:43
SPEAKER_00: I I do.
37:44
SPEAKER_00: What about you?
37:45
SPEAKER_00: Because you're it's a male nurse.
37:46
SPEAKER_00: Yeah.
37:49
SPEAKER_04: I'm not your typical male nurse though.
37:54
SPEAKER_04: Like how can I preface this?
37:58
SPEAKER_04: Like, for example, I followed behind a nurse who had followed behind, I followed behind a male nurse who followed behind another male nurse.
38:07
SPEAKER_04: And I've never in my life seen a room and lines and bags and just so messy.
38:17
SPEAKER_04: So chaotic.
38:20
SPEAKER_04: To the point where I had to change everything out just to get it neat.
38:25
SPEAKER_04: And I told that nurse, I don't see how y'all function in this kind of environment.
38:31
SPEAKER_04: I changed everything, the room is clean, the patient is clean, the sheet is clean, there's no red, there's no mattress showing.
38:52
SPEAKER_04: You're never gonna catch me sweating on my mattress.
38:55
SPEAKER_01: I don't want to see the mattress showing.
38:57
SPEAKER_01: The sheet should be covering it.
38:59
SPEAKER_04: Uh and I was like, dang, y'all out here, like, y'all not helping helping the stigma.
39:04
SPEAKER_04: Like is what people think that we're shitty.
39:07
SPEAKER_01: So you think that you're neater, but like, I mean, even on like maybe an emotional level or like a way that you interact with people, I think that female nurses and male nurses are much different.
39:19
SPEAKER_01: And that is okay.
39:21
SPEAKER_01: But I do think that women are gonna be probably nominated more for like a daisy because they are probably a little bit more like empathetic or they show it in a certain way.
39:32
SPEAKER_01: Yeah.
39:33
SPEAKER_00: I yeah.
39:35
SPEAKER_00: I agree.
39:36
SPEAKER_00: I think I think it's a weird coin though.
39:39
SPEAKER_00: I think that in terms of like patients, you will see a lot more females, I think, nominated.
39:46
SPEAKER_00: I don't think when you you see a lot of male nurses nominated for some of these different awards or like like the Star Award or anything like that.
39:56
SPEAKER_00: Because I do think maybe there is a little bit harder emotionally, or you know, sometimes female patients don't want to connect with a male, though, either.
40:09
SPEAKER_00: Like it's not even just necessarily the male nurse, it's sometimes people really don't want a male nurse, and that's me males and females, um, which sucks um for the male nurses in that sense.
40:24
SPEAKER_00: I do think though, on the other side, male nurses get recognized within that from their teammates a little bit more for like, oh, your room's really clean.
40:36
SPEAKER_00: Oh, he helped me with the turn every hour.
40:39
SPEAKER_00: Like, I think that there's a little bit more peer-to-peer recognition for male nurses um as opposed to female nurses.
40:48
SPEAKER_00: I think it's kind of a little bit expected.
40:53
SPEAKER_00: Like, does that make sense?
40:55
SPEAKER_00: Am I making sense?
40:57
SPEAKER_00: Mm-hmm.
40:58
SPEAKER_00: And I think that's a good thing.
40:58
SPEAKER_04: What do you think, Cody?
41:00
SPEAKER_04: Again, I'm not your typical male nurse.
41:05
SPEAKER_04: But they're they're coming for you for help with turns.
41:07
SPEAKER_04: What are you talking about?
41:09
SPEAKER_04: You'll see how these arms.
41:12
SPEAKER_01: Cody's coming up for me.
41:13
SPEAKER_01: He's like, I need you to help me turn this face.
41:17
SPEAKER_00: I think there's and I know I'm not the biggest male nurse cheerleader in the world, but I do think that sometimes male nurse, yeah, not me.
41:29
SPEAKER_00: What?
41:29
SPEAKER_00: Let's put our shot case on.
41:33
SPEAKER_00: Should we grab Nana quick and ask her opinion again?
41:38
SPEAKER_01: Brutal.
41:39
SPEAKER_02: Brutal.
41:40
SPEAKER_01: Brutal.
41:41
SPEAKER_01: Uh I said, damn, Nana hasn't made me defend a man.
41:44
SPEAKER_01: I I I really hate when that happens.
41:47
SPEAKER_01: I really do.
41:49
SPEAKER_01: I really do.
41:52
SPEAKER_00: Um.
41:55
SPEAKER_00: But like we do also, I think, put men into difficult situations sometimes with patients of like, oh, the aggressive patient, the male nurse is going to go there.
42:06
SPEAKER_00: The handsy patient.
42:10
SPEAKER_01: I yeah, I think actually I do think you're right.
42:13
SPEAKER_01: I didn't even think about it like that.
42:16
SPEAKER_04: What's something I'm gonna do?
42:20
SPEAKER_01: I mean, I I don't think that way personally when I'm in charge.
42:26
SPEAKER_01: Unless it's somebody who's been sexually inappropriate with the female nurses.
42:31
SPEAKER_01: That's one thing.
42:32
SPEAKER_01: But I have taken care of so many aggressive patients, whether it's a woman or a man, and nobody cared if if I was a girl or boy.
42:42
SPEAKER_01: Like there I think it was like experience level, and sometimes I think that that takes into account, but um, I would I think there's probably certain departments or areas where that's probably very, very true.
42:55
SPEAKER_00: I can say in my neuro department, that was very true.
42:59
SPEAKER_00: Um I think that would be so exhausting.
43:02
SPEAKER_00: And so I do feel I do feel for them.
43:05
SPEAKER_00: So I do sometimes get understand where maybe some of the peer-to-peer recognition is there a little bit more.
43:11
SPEAKER_00: Do you think we need to do a better job of female to female, but I will say I I do think that it's there a little bit more for the male nurses.
43:21
SPEAKER_00: And there's you know, there's usually, you know, one male nurse to every 10 females, so you do also just stand out a little bit more because you're the only men, you're the only guy on shift.
43:35
SPEAKER_01: So yeah.
43:36
SPEAKER_01: Well, shoot, not on the night shift, dang.
43:38
SPEAKER_01: Yeah, I know.
43:40
SPEAKER_01: I feel like when I was working, I was like, it's like me and one other girl up here, and that's it.
43:45
SPEAKER_02: Yeah.
43:46
SPEAKER_01: And it was like the physician, the PA, like everybody, the the nursing assistant, like everybody.
43:52
SPEAKER_01: I was like, there are a lot of dudes at work here.
43:57
SPEAKER_01: And it never used to be like that.
43:59
SPEAKER_00: Uh-huh.
44:00
SPEAKER_00: So just to sidesteph us a little bit though, there aren't a lot of awards for physicians or even like other services like respiratory therapy, physical therapy, occupational therapy.
44:15
SPEAKER_04: Respiratory has the Phil Award.
44:18
SPEAKER_04: The Phil Award?
44:21
SPEAKER_04: I could be mistaken.
44:22
SPEAKER_04: But it's the Phil like P H I L award.
44:26
SPEAKER_04: I'm pretty certain that's their award.
44:28
SPEAKER_04: At our hospital?
44:29
SPEAKER_04: I think so.
44:30
SPEAKER_04: I think it's like I think it's the equivalent to like a Daisy Award.
44:38
SPEAKER_04: I could be mistaken.
44:39
SPEAKER_00: Pulmonary Pulmonary Health Illnesses.
44:42
SPEAKER_00: Pulmonary Health and Illnesses of the Lung.
44:45
SPEAKER_00: It is kind of like the Daisy Award, but I have never heard of it before.
44:50
SPEAKER_00: Yeah.
44:51
SPEAKER_00: That's interesting.
44:52
SPEAKER_00: Oh I don't think.
44:55
SPEAKER_00: Yeah, I don't know what physicians would get.
44:57
SPEAKER_00: I couldn't find anything for physicians that wasn't like through a specific like association, like American Heart Association or something.
45:07
SPEAKER_00: And then those are you're talking kind of like national level or maybe a state level group, but um it it is just interesting that they all they don't necessarily get awards either.
45:26
SPEAKER_01: Yeah.
45:27
SPEAKER_01: And I I just wonder if it's like most people who've been in the hospital and got out are always gonna talk about their doctor.
45:37
SPEAKER_01: Like that doctor saved me, that doctor got me better.
45:41
SPEAKER_01: I think that they do get more recognition like on a daily basis and from yeah, people.
45:46
SPEAKER_01: I mean, I'm I'm not saying they shouldn't, like at all.
45:50
SPEAKER_01: But it's like, do they I wonder if they feel slighted?
45:53
SPEAKER_01: Do they feel like they need an additional award?
45:56
SPEAKER_01: Like they're making money.
45:58
SPEAKER_01: Most people are always gonna be like the doctor, not the nurse.
46:01
SPEAKER_01: I don't know.
46:02
SPEAKER_01: Yeah, maybe that's why.
46:03
SPEAKER_01: Maybe I don't I just don't feel like people are out here like, gosh, we should find more ways to recognize these physicians.
46:10
SPEAKER_01: If we could get them off their, you know, boat for a minute, maybe we could get them in here to give them this award.
46:17
SPEAKER_04: Not their boat.
46:19
SPEAKER_01: Not the boat.
46:22
SPEAKER_01: Hey, when you get back from um, you know, Europe or whatever, we want to recognize you.
46:30
SPEAKER_01: I don't know.
46:31
SPEAKER_01: I I probably shouldn't say that.
46:33
SPEAKER_01: I love the physicians that I work with and we could not do our jobs without them.
46:37
SPEAKER_00: No, it's all everyone's needed to make this system run.
46:43
SPEAKER_01: Yeah, I don't know.
46:44
SPEAKER_01: I don't even know of any other awards, but I will say, like, I think that Daisy is most widely known, at least from what I see on like social media in healthcare um groups, and I maybe it's just the spot that I land on, but I don't think that people are really out here like putting a lot of stock in Daisy awards.
47:03
SPEAKER_01: Like nurse to nurse.
47:04
SPEAKER_01: I don't, it's like there's n Daisy hate all over the internet.
47:10
SPEAKER_01: Yeah.
47:13
SPEAKER_04: Oh, so y'all hate.
47:14
SPEAKER_04: Wow.
47:15
SPEAKER_01: Yeah.
47:16
SPEAKER_01: Mm-hmm.
47:17
SPEAKER_01: I I mean I don't, but somebody else might question.
47:20
SPEAKER_01: It's like it's like, oh, they got a daisy, like they must not do a good job, which I don't think is fair.
47:26
SPEAKER_01: No.
47:27
SPEAKER_01: But it it seems like there's a lot of nurse on nurse hate when it comes to daisy awards.
47:31
SPEAKER_01: Maybe they're jealous, I don't know.
47:32
SPEAKER_00: Well, and then I remember the wilted daisy thing, like trending, and then I think whoever made those like pins the Daisy company the Daisy Foundation, like sent a cease and assist or something.
47:46
SPEAKER_00: I don't know.
47:47
SPEAKER_00: Somebody gave me one of those.
47:50
SPEAKER_00: I do have a TikTok.
47:53
SPEAKER_00: I do have a TikTok we can watch that I think kind of also to me shows maybe some of the issues with the warrants.
48:00
SPEAKER_00: Okay.
48:02
SPEAKER_00: It's a bit long.
48:04
SPEAKER_03: I got a Daisy award.
48:05
SPEAKER_03: I think we should.
48:06
SPEAKER_03: Three years ago, I was working on a different unit, and my manager asked me to come see her after the shift.
48:12
SPEAKER_03: Didn't think that was anything out of the ordinary because I'm very opinionated.
48:16
SPEAKER_03: I did start to get a little bit alarmed when she said that we should go in the conference room.
48:21
SPEAKER_03: So I started to internally panic until I walked into the conference room, and there was a sea of people, including the director, the CNO, the president, people from the Daisy Foundation.
48:36
SPEAKER_03: There was a table with a Daisy thing on it, all my friends.
48:41
SPEAKER_03: So then I figured out that I was getting the Daisy Award, right?
48:45
SPEAKER_03: And I was shocked.
48:47
SPEAKER_03: So they present me with uh with this certificate, they give me this little cute little um statue, but then they read the patient's experience that led them to give me this award.
49:02
SPEAKER_03: So I'm gonna go ahead and read it to you.
49:04
SPEAKER_03: I had a wonderful experience at the hospital.
49:07
SPEAKER_03: My daughter spent three weeks there over the course of two admissions, all during the month of blank.
49:14
SPEAKER_03: Every nurse she had was truly amazing, however, one really stood out.
49:17
SPEAKER_03: Her name is Lauren, and I wish I would have asked her last name.
49:21
SPEAKER_03: The level of care and compassion she showed my daughter is unmatched.
49:24
SPEAKER_03: She listened to her and me if I had any questions.
49:28
SPEAKER_03: She didn't know an answer, she quickly found it.
49:30
SPEAKER_03: Miss Lauren comforted my little girl when she was afraid of her condition.
49:35
SPEAKER_03: She made sure that my daughter knew she was going to be okay.
49:38
SPEAKER_03: Lauren impressed me with how she led her peers and the texts aiding her.
49:43
SPEAKER_03: A lot of the texts were in nursing school, and she took the time to help them and further their knowledge.
49:47
SPEAKER_03: Lauren's level of empathy, compassion, and leadership showed me that she is among the best in her field.
49:52
SPEAKER_03: My daughter saw the flyer for the Daisy Award in the hospital and mentioned Lauren.
49:56
SPEAKER_03: I truly believe that she deserves this award.
49:59
SPEAKER_03: My name is Lauren.
50:01
SPEAKER_03: But when they read this, I I really started thinking.
50:06
SPEAKER_03: It also has the kid's name in here, and I don't remember this kid's name.
50:10
SPEAKER_03: Um, I also don't remember any of this happening in the month that it said.
50:15
SPEAKER_03: I started to realize that I don't think this daisy was for me.
50:19
SPEAKER_03: After the whole ceremony has concluded, we've all gotten cinnamon rolls, they've taken a million pictures of me with this and all my friends, and they've all said congratulations and how deserving I am.
50:33
SPEAKER_03: I pull my manager to the side and I say, Hey, I don't remember this person.
50:39
SPEAKER_03: Um, do you do you think you could look up this kid and and tell me their last name because maybe that will ring a bell, or what room they were in, because maybe that will do something for me.
50:49
SPEAKER_03: She looks up the kid, looks up the room number, all the things.
50:54
SPEAKER_03: No, I didn't take care of them.
50:56
SPEAKER_03: There was a traveler named Lauren who took care of them with a different last name.
51:02
SPEAKER_03: She was long gone.
51:04
SPEAKER_03: I got Lauren's Daisy Award.
51:06
SPEAKER_03: So I am a Daisy recipient.
51:09
SPEAKER_03: I am so sorry, traveler Lauren, for taking your Daisy.
51:13
SPEAKER_03: I never put the pin on my badge, I don't display this in my home.
51:17
SPEAKER_03: And actually, it caused like a level four crash out that lasted probably three months.
51:24
SPEAKER_03: And I did have to talk about it in therapy.
51:27
SPEAKER_03: So, anyway, cheers to Nurses Week, cheers to all people who deserve their daisies.
51:31
SPEAKER_03: We all deserve the MR.
51:38
SPEAKER_01: As soon as she said, I wish I had asked her last name, I was like, it's not the right nerd.
51:48
SPEAKER_02: Wow.
51:51
SPEAKER_01: But she told her, she was like, that wasn't me.
51:54
SPEAKER_00: But like that's all that's she did the right thing.
51:59
SPEAKER_01: That wasn't me.
51:59
SPEAKER_00: No, she did the right thing.
52:01
SPEAKER_00: She told them that wasn't me.
52:02
SPEAKER_00: And even when they were like, uh, she had as she hasn't displayed it, she doesn't claim it, but like she said she had to go to therapy for it.
52:14
SPEAKER_04: I mean, could they have rerouted it to the traveler?
52:17
SPEAKER_04: I mean, you can they know their last thing.
52:21
SPEAKER_00: I don't know.
52:22
SPEAKER_01: I don't know, but like one person could have looked at that person's chart and looked at the nurses to find out that's the thing.
52:31
SPEAKER_00: Like, no for so many of the, and it's not again, we're not singling out the Daisy award.
52:37
SPEAKER_00: This is just that story, but there's so many of these different award systems that people don't verify.
52:45
SPEAKER_00: And patients can't be expected, you know, to always remember someone's last name, especially when you have, you know, I don't want to be mean, but basic names like Lauren.
52:57
SPEAKER_00: Like, yeah, like at one point we had four Laurens on our unit.
53:01
SPEAKER_00: Like we've had three Ashley's on our unit.
53:04
SPEAKER_00: Like, how do you so that's the other problem?
53:08
SPEAKER_00: Like, you're not verified, like there's no verifying, like someone can just submit it and you just get an award, and you might not even be the right person.
53:15
SPEAKER_00: They might give it to the wrong person.
53:19
SPEAKER_01: That tickled me.
53:21
SPEAKER_01: Because she was like, I'm super opinionated, and then she thought she was in trouble for saying something, and then she was about to get like fired or like really like get taken.
53:32
SPEAKER_01: And then they start talking about the level of empathy and compassion.
53:34
SPEAKER_01: I've been like, oh no, oh no, no, couldn't be me.
53:39
SPEAKER_01: Just kidding, it could, but nobody's gonna write then.
53:42
SPEAKER_00: But at least you know, Cody, that you yours was meant for you because the family was there.
53:48
SPEAKER_01: Yes, that was really, really cool.
53:52
SPEAKER_01: That's funny.
53:53
SPEAKER_01: She's good on her for spreading that.
53:57
SPEAKER_01: For Nurses Week, especially.
54:00
SPEAKER_00: Yeah.
54:01
SPEAKER_00: Well do y'all have any final thoughts on a warrant?
54:06
SPEAKER_01: I just want to hear if you've gotten a Daisy.
54:10
SPEAKER_01: What you got it for.
54:11
SPEAKER_01: Do you think you deserved it?
54:14
SPEAKER_01: Or if you know anybody else who got one that you think it was bullshit or something.
54:19
SPEAKER_01: I I just like hearing about people's stories.
54:21
SPEAKER_01: Yeah.
54:23
SPEAKER_00: Cody.
54:24
SPEAKER_00: Can I be honest?
54:26
SPEAKER_00: Yeah.
54:27
SPEAKER_00: Please.
54:28
SPEAKER_04: That's what we do.
54:29
SPEAKER_04: This is my second Daisy.
54:34
SPEAKER_00: When'd you get another one?
54:36
SPEAKER_00: You gotta wait.
54:37
SPEAKER_00: Until the end.
54:41
SPEAKER_01: What was the other one for?
54:42
SPEAKER_00: What was the other one?
54:43
SPEAKER_00: Is he getting it?
54:45
SPEAKER_01: Suspicious?
54:45
SPEAKER_01: Probably.
54:46
SPEAKER_01: Cody just walked off.
54:47
SPEAKER_01: He just mic dropped.
54:48
SPEAKER_01: He's like, actually I've got another one.
54:50
SPEAKER_00: He's actually like, I haven't even he hasn't even told us though in the years that we've worked with him.
54:57
SPEAKER_01: You've gotten two two statues?
55:00
SPEAKER_00: Two statues.
55:02
SPEAKER_04: Yeah.
55:04
SPEAKER_01: What was the other one for?
55:06
SPEAKER_04: For being such an amazing leader and coordinator for my unit.
55:15
SPEAKER_01: Wow.
55:16
SPEAKER_00: Okay.
55:18
SPEAKER_00: I think you should just play one over the other.
55:22
SPEAKER_04: Well, this is why I'm always like, I don't really think about the daisy because I'm just like it was literally just I was crashed out at work and then I got a daisy nomination, and then I won it.
55:37
SPEAKER_04: I was like, okay.
55:39
SPEAKER_00: So wait, you crash out at work, you got a Daisy nomination for crashing out, and then you won?
55:46
SPEAKER_04: Yeah, I I look at my first Daisy as hush money.
55:51
SPEAKER_04: And then Oh okay.
55:55
SPEAKER_01: Okay.
55:56
SPEAKER_01: I see.
55:57
SPEAKER_00: We appreciate the honesty.
55:59
SPEAKER_04: Yeah.
56:00
SPEAKER_01: They were like, we better make him happy, or he's gonna continue calling for something that needs to be brought to a light that we don't want to have to fix.
56:07
SPEAKER_00: But that's what Dr.
56:08
SPEAKER_00: Mies talks about.
56:09
SPEAKER_00: She talks about continuous, meaningful recognition, and I think everyone needs to work on it.
56:14
SPEAKER_00: I'm gonna work on it too.
56:17
SPEAKER_00: Continuous meaningful recognition is actually meaningful.
56:22
SPEAKER_04: Yes.
56:23
SPEAKER_04: I'd like to think I'm just gonna.
56:31
SPEAKER_01: If you just gave an acceptance speech while you were like eating the cinnamon roll, I would die.
56:37
SPEAKER_01: I want to thank me.
56:39
SPEAKER_02: I took a whole pan of the cinnamon roll tomorrow.
56:45
SPEAKER_00: He did.
56:48
SPEAKER_00: He was leaving night shit, and he took one.
56:50
SPEAKER_00: He actually decided which pan looked better too.
56:52
SPEAKER_00: He's like, this one looks better.
56:55
SPEAKER_00: And did as you should.
56:57
SPEAKER_00: As you should.
56:59
SPEAKER_00: All right.
57:00
SPEAKER_00: Well, for all our listeners out there, I hope you nominate some people on your team, give continuous, meaningful recognition for all of our healthcare workers out there, because even if they are not the superstar of the unit, they are still showing up and doing a really, really hard job.
57:17
SPEAKER_00: Make sure you hit that like, follow button, leave us a comment and a review.
57:21
SPEAKER_00: We're looking forward to hearing from you and from all of us shift talkers here.
57:25
SPEAKER_00: Until next time.
57:26
SPEAKER_00: Bye.
57:27
SPEAKER_00: Bye.
57:28
SPEAKER_04: Bye.
57:30
SPEAKER_00: If this felt your kind of conversation, make sure you're following, leave us a review, and we'll see you back here soon.
57:36
SPEAKER_00: Bye.
57:38
SPEAKER_02: Step into the light where the story comes.