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Western Union Shrinks Costa Rica Hub | Nigaragua News
Western Union is winding down its Costa Rica operations center, relocating roles to Guatemala, Lithuania, and the Philippines—potentially impacting over 1,000 jobs—as part of a global efficiency push. Despite the cuts, customer services in Costa Rica remain unaffected, and the company vows to maintain its regional presence. The move follows underperformance in its Americas retail business and a stalled acquisition, with transitions expected to wrap by mid-2027. Affected employees will receive severance and support, while Western Union acknowledges the disruption and honors 28 years of…
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