Latest / Keys To The Shop : Equipping Coffee Shop Leaders

SHIFT BREAK! New Managers: Learning Before Changing
When a new manager is placed in a cafe, they often will try to change a lot of things in a bid to justify their role and/or create what they believe is the positive change they have long wanted to see as a barista. While both are understandable, neither one should be the first thing a manager takes on as they become established.
Today on Shift Break we will be talking about how to order your focus as a new manager, first around learning and building trust, then entering into the work of change.
For owners and those responsible for hiring and placing managers, there is wisdom here for you in…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.