Latest / Medsolve Dynamics / The Service Contract Autopilot Problem: A 14-Year Veteran Explains
Transcript
- Heather Turner: I'm not seeing a lot of centers right now that are even tracking those metrics, to be honest. think a service contract is something that you get and you get a five-year, nine-year, whatever contract and you don't ever look at it again, except once a year when, AP sends you an invoice to approve and you approve it and you don't think about it again. And I think that's a huge gap right now in clinics and they probably... They don't even realize it.