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Latest / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond

Mistake Proofing in Lean Management — Karen Martin on Zero Harm

My guest for Episode #510 of the Lean Blog Interviews Podcast is Karen Martin, Founder and CEO of TKMG and TKMG Academy, appearing for the fifth time.

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She is the author of books including The Outstanding Organization, Clarity First, and Value Stream Mapping.

In this episode, we discuss mistake-proofing in lean practices, exploring its significance in various industries. The conversation begins with a light-hearted discussion about the "five-timers club" and Mark's "ZERO hat" from the Patient Safety Movement Foundation, which symbolizes the goal of…

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