skinny.

Latest / Business of Tech: Daily MSP News & IT Services Analysis

Amazon's Office Return, Microsoft AI Updates, CrowdStrike Issues, and AI in Customer Service

We start with Amazon's announcement that it will require corporate employees to return to the office five days a week by January 2025. This decision, articulated by CEO Andy Jassy, aims to enhance in-person collaboration and strengthen company culture. However, it comes alongside plans to reduce middle management by increasing the ratio of individual contributors to managers, raising concerns about potential employee turnover and the impact on productivity and satisfaction.

Host Dave Sobel also highlights Microsoft's recent enhancements to its Microsoft 365 CoPilot, which now includes the…

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.