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Episode 236. Dealing with Technical Support (Even If They're Not Helpful)
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In this conversation, we're talking about common challenges refrigeration technicians face when calling manufacturers for technical support. While most large manufacturers have top-notch tech support, there will be times when you feel like you're not getting the answers you need in an emergency, which can be super frustrating. We'll share practical advice on how to navigate uninformative or unresponsive support teams and where to find…
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