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133: The Employee Experience Revolution
Prepare to uncover the truth about customer service in today's US economy.
Listen here → https://thedijuliusgroup.com/csr133
We promise you a discussion that will not only shed light on the dramatic shift in consumer sentiment but also offer insights on how to turn this customer service recession into your competitive advantage. With customer satisfaction at a two-decade low, we stress the unparalleled importance of a consistent customer experience that will set your business apart from competitors.
Our guest on this episode of The Customer Service Revolution is Dave Murray, the Vice…
The skinny
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