Design principles for artificial intelligence-augmented decision making: An action design research study — Pathirannehelage et al. (2024)
ARTICLE HISTORY Artificial intelligence (AI) applications have proliferated, garnering significant interest among information systems (IS) scholars. AI-powered analytics, promising effective and low-cost decision augmentation, has become a ubiquitous aspect of contemporary organisations. Unlike traditional decision support systems (DSS) designed to support decisionmakers with fixed decision rules and models that often generate stable outcomes and rely on human agentic primacy, AI systems learn, adapt, and act autonomously, demanding recognition of IS agency within AI-augmented decision making…
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