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Bridging the Gap with Brian Singh

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Parts guy. Service Advisor. Parts and Service Director. Fixed Ops Director. General Manager.

These are all parts of Brian Singh’s retail automotive experience. He’s used all that knowledge to bridge the gap between different departments and help them overcome their pain points. Now, he leads evrdrive, a customer experience that he hopes will change the way people buy cars.

What we talk about in this episode:0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.

3:23 Brian traces his journey from a parts guy to General Manager.

10:55 As Brian got promoted, he started…

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