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The Role of Empathy in Leadership with Glenn Poulos
What if the real competitive edge in sales wasn’t hustle, but humanity?
📊 Research shows that emotionally intelligent leaders drive up to 20% higher performance outcomes (McKinsey, 2023). Yet many still treat empathy as optional in fast-paced industries like sales.
On this episode ofThe Bliss Business Podcast, we’re joined by keynote speaker, entrepreneur, and author Glenn Poulos, whose book Never Sit in the Lobby has become a go-to resource for sales professionals who want to win with integrity.
With over 35 years of experience building high-performing sales teams and scaling companies like…
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