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E180 'Redefining Insurance with AI' with Irish Life's Peter Fitzsimons
Today's guest is Peter Fitzsimons, Senior Manager - Innovation and Data at Irish Life. The application of AI is proving to be a game-changer across various industries and at the forefront of this revolution in the insurance sector is Irish Life, who recently won the 2024 AI Award for Best Application of AI in Consumer/Customer Service. In the episode, Peter tells us more about Irish Life's winning AI application CARA and its impact on the customer experience.
Topics include:
0:00 His journey from actuary turned AI leader with entrepreneurial experience
2:29 Driving AI innovation through…
The skinny
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