Latest / The DEX Show: A Show for IT Change Makers
Rude AI Agents?!? An AMAZING LOOK Under the Hood @ Nexthink's AI Labs
In this amazing episode, Mohamed Kafsi (Head of AI Innovation, AI Labs) and Yassine Benyahia (Software Engineer V & Tech Lead) take us deep inside Nexthink’s AI Labs to explore the rapidly evolving world of enterprise AI agents. From coding copilots powered by Claude Code to autonomous troubleshooting systems that learn from humans, the conversation dives into how AI is transforming software engineering, IT operations, and product development itself. Along the way: hilarious stories of “rude” AI support agents, why context matters more than model size, and why judgment and taste may become…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.