Latest / The Inspired Stories Podcast / Handcrafted Sleep: How John Grove Built on His Grandfather's Mattress Legacy | Manufacturing Series
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast
- 0:08where leaders share their experiences so we can learn from
- 0:11their successes and be inspired by how they've overcome
- 0:14adversity. My name is Anthony Codaspodi and
- 0:17today's guest is John Grove co-owner and executive at
- 0:21Mattress Grove based in Greensboro, NC.
- 0:25They are a vibrant third generation family owned company
- 0:29that has crafted top quality mattresses for over 5 decades.
- 0:34They partner with retail businesses to offer professional
- 0:37sales training, the highest quality mattresses, and superior
- 0:41customer service, all while prioritizing premium, locally
- 0:45sourced materials. Now, under John's guidance,
- 0:49Mattress Grove has earned praise for its handcrafted Art of
- 0:53Support approach and its successful partnerships,
- 0:56including annual contributions to the Bed for Kids initiative.
- 1:01NOW. John has been part of Mattress
- 1:03Grove for more than 32 years, and during that time he
- 1:06pioneered business outreach and engaged in public discussions
- 1:10about the company's mission and the broader mattress industry.
- 1:14He brings a wealth of experience in running a family owned
- 1:17business and his passion for quality and community shines
- 1:21through in every endeavour. Now before we get into all that
- 1:24good stuff, today's episode is brought to you by my company,
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- 1:51To find out if your company qualifies, contact us today at
- 1:54AD back benefits.com. All right, back to our guest
- 1:58today, the CEO of Mattress Grove, John Grove himself.
- 2:01I appreciate you making the time to Share your story today.
- 2:04Anthony, thank you so much. That was a more than gracious
- 2:10entry and I really appreciate you having me on the Inspired
- 2:13Stories podcast. Super excited to have a
- 2:16conversation. So John, your family's been in
- 2:21the mattress business for more than 5 decades.
- 2:24And if I understand it correctly, like we said in the
- 2:26intro, you personally for over 30 years, I'm kind of curious,
- 2:31what was your earliest memory of mattress life?
- 2:36Wow, I hadn't really thought about that in a while.
- 2:39Anthony, You know, you say 50 years, my granddad actually
- 2:44started back in working for a mattress manufacturing company
- 2:50out of Atlanta, GA over 100 years ago.
- 2:52So we've actually been, yeah, in the mattress business in some
- 2:56shape or form for over 100 years.
- 2:59But, but we've been manufacturing for over 50 years.
- 3:04So that's kind of why we we say that we've been actually
- 3:06manufacturing. But my, some of my first
- 3:10memories were of, you know, coming to the factory on a
- 3:14Saturday while my dad was working with his brothers, you
- 3:18know, 'cause you know how US entrepreneurs are.
- 3:20We always have to be working, right?
- 3:22So, and I, you know, of course I didn't know anything better than
- 3:26to go back into the factory. And back then, we had, like,
- 3:28tall, tall stacks of really inexpensive mattresses, but in
- 3:33these plastic. And we would get on those stacks
- 3:35of mattresses and kind of like, you know, ride them down to the
- 3:39bottom. So I can't imagine how, you
- 3:42know, the poor people in the warehouse on Monday came in, you
- 3:47know, from a nice weekend, and they had to clean up those
- 3:49mattresses. I didn't realize that it even
- 3:51mattered until I came. You know, I grew up a little
- 3:53bit, and I started being that person coming in on Monday,
- 3:57having to straighten up all the mattresses.
- 4:00But yeah, you know, that's what I remember best.
- 4:03That would probably been back in the 70s, but with my cousins and
- 4:07so forth. Just, you know, just having fun.
- 4:09Didn't nothing about the business just being around.
- 4:12Just being around it and mattress surfing on the
- 4:14weekends. Huh.
- 4:15Mattress surfing? Not probably not a lot of people
- 4:18here that have done any mattress surfing I guess.
- 4:22I haven't, no. I might have come down and visit
- 4:25Is is that still an option? Is that part of the tour these?
- 4:28Days only for, you only for. You fair enough.
- 4:31I appreciate that. So you said that your your
- 4:34grandfather had been in the business for, you know, starting
- 4:38over 100 years ago and started the first family operation 50
- 4:43years ago. How did that come about?
- 4:47Yeah. So he, he, he was selling
- 4:51mattresses for Southern Spring Bed Company, which became
- 4:54Southern Cross. And anyway, he started working
- 4:58his way up into the Carolinas and he was called on these, you
- 5:02know, these independent retail furniture stores.
- 5:04They didn't have mattress stores back then, but furniture stores.
- 5:07And he noticed that, you know, they needed some other products
- 5:11that and they weren't getting them quick enough.
- 5:13And so he he started opening warehouses all throughout the
- 5:17Carolinas and Virginia. So he, he was already selling
- 5:22mattresses and furniture at the time.
- 5:24And then in, in in the 70s, you know, some of these
- 5:29manufacturers of the furniture started selling direct.
- 5:32So in more into the 80s, but in the 70s.
- 5:35And so he had heard that Spring air, Spring Air Mattress
- 5:41Corporation had a they were out of Chicago at the time, was
- 5:47looking for a licensee in the in North Carolina.
- 5:51So, so make a long story really short.
- 5:53He purchased into that that franchise.
- 5:58It was actually a license operation in, in, in 1971.
- 6:03And he brought along his two brothers, which was not my my
- 6:06father. We were living in Florida at the
- 6:08time because my dad was actually a engineer working for NASA,
- 6:12which is a whole nother story. Yeah, family business is really
- 6:16in, but which is a good thing. I mean, you know, so, but my
- 6:19granddad and his two brothers, my uncles started manufacturing
- 6:24mattresses in 1971. So it was a Spring Air franchise
- 6:28is what we got into more of it's it's a licensee organization,
- 6:32not a franchise, which was a lot more flexible, but they actually
- 6:35bought into the brand. OK.
- 6:38And for you, was it sort of predetermined, predestined that
- 6:41you were going to, you know, join the family business or did
- 6:45you go off and do your own thing for a while and eventually you
- 6:47were kind of drawn into it as well?
- 6:52Well, that's and that's a great question.
- 6:54Most people would say, yeah, you know, you probably were drawn
- 6:56into or you were pre predestined when I was brought up, I was I
- 7:01wasn't going to have anything to do with the mattress business.
- 7:03I mean, you know, we'd seen dads long nights, long days, you
- 7:06know, mom, you know, talking about how it's you know, it's
- 7:09just you don't want to go in that business.
- 7:11It's just it's you know, it's tough and you just don't want to
- 7:14do it. And so, yeah, I mean, we, my
- 7:16brother and I have one brother who I, who I Co in the business
- 7:19with. We, we said we don't want to do
- 7:21anything, have anything to do with the business.
- 7:23Let let them do what they do. So we went, you know, got our
- 7:26degrees and went and did our own thing for a while.
- 7:29And then then, you know, as as things changed and, you know,
- 7:35life changed and, and the family business needed some help, you
- 7:39know, we came back, we came back at different times, you know,
- 7:41and but yeah, so we, it was not predetermined.
- 7:44It was predetermined we would not get into the family
- 7:47business, but now I wouldn't change it.
- 7:50Pretty and it sucked you back in and it did.
- 7:54And so when you first started in the company, I'm going to guess
- 7:57you probably started like kind of a little bit more entry level
- 8:00to kind of learn your way through the business, is that
- 8:02right? Yes, I actually, you know, my
- 8:07brother and I and my cousins, we worked during the summers, you
- 8:10know, in high school and junior high, even working in the
- 8:13factory, you know, sweeping the floors, mowing the grass, you
- 8:16know, outside doing, doing things that we could do because
- 8:18we weren't big enough to, you know, load mattresses and
- 8:22trucks. And we certainly weren't big
- 8:24enough to, you know, run, run machines.
- 8:27They really didn't want to teach us to run machines because they
- 8:29knew we were only going to be here for a month or two.
- 8:31And it's a it's an art to it. So we did all the odds and ends.
- 8:36So we kind of got got that part of business.
- 8:38But once out of college and and I did my own thing, you know,
- 8:42with sales, I came back into the business as a sales Rep.
- 8:46So that was really my first taste into the real, you know,
- 8:51business world, if you will. And had you done sales before in
- 8:57previous jobs that you had? OK, so were you.
- 8:59Comfortable in this role. Loved it.
- 9:01Loved it. Yeah.
- 9:02And, you know, I think, you know, again, I think selling and
- 9:06sales is a bad word. But I think, you know, helping
- 9:09people is the best thing in the world that anybody can do.
- 9:13If you can, if you have that passion inside your yourself to
- 9:17want to help people, that's all selling this asking questions to
- 9:20helping people find, you know, what they need.
- 9:22I mean that I don't care what you're selling.
- 9:24You could sell anything and be in any kind of sales role as
- 9:27long as you have that, that passion in that heart to want
- 9:29to, you know, really help people find out, ask the question, what
- 9:33do they actually need? And you know, and to me, so I,
- 9:36I, that's my favorite role, the favorite role I've ever had is
- 9:39being a sales. And so is this like frontline
- 9:43sales like direct to the end consumer or is this selling
- 9:47wholesale to retail accounts that you were doing?
- 9:50It's, it's a unique position. It's selling wholesale.
- 9:54So we're, we would be selling to, you know, a business owner
- 9:58or a potential manager if the company's big enough and they
- 10:01have a buying, buying office. But it, but our, our job is
- 10:05sales reps in the mattress business.
- 10:08How we're set up as a manufacturer is you really have
- 10:10to make, you got to make 22 sales and then there has to be
- 10:161/3 sale made before it gets to the consumer.
- 10:18So first you got to sell either the business owner, the
- 10:20entrepreneur of the furniture store, you know, Andy's Fine
- 10:23Furniture, I got to sell Andy 1st.
- 10:26And then you put the mattresses on the floor, say we get, you
- 10:29know, 6 models on the floor, great lineup to talk to you
- 10:32about the story. And then now I need to come in
- 10:35as a sales Rep and now I need to sell your sales people.
- 10:38So now and, and you know, all along I'm, I'm hoping Andy's
- 10:41also, you know, and, and you, I mean, Anthony's doing that too,
- 10:44which you are because you, you want to sell those mattresses
- 10:47too. So we have a big meeting and we
- 10:50then we have to convince the sales people and tell them the
- 10:53story. And then when they get it, guess
- 10:55what? They have to compare the story
- 10:57and tell the story why their consumer, the end user wants to
- 11:02buy a Mattress Grove product. Or back then it could have been
- 11:05a Spring Air product and we still make Spring Air as well.
- 11:07But yeah, so it's actually a very unique story.
- 11:09So it's or it's a unique sales position because you have to
- 11:13make multiple sales before it even gets to the consumer.
- 11:16That's interesting. Got to sell the owner.
- 11:19If you don't do that, like doors close, there's no other
- 11:21conversations to have. OK, great.
- 11:24The the doors opened on the account, but now we need sell
- 11:27through, right. And to get sell through, you
- 11:29need buy in from the people who are, you know, working frontline
- 11:32with the customers there in the furniture store.
- 11:35And so how is it that let's go to the first step?
- 11:38How is it that you get the owner excited?
- 11:40Like why do they want to bring you in at all?
- 11:44Yeah, sure. And a great question.
- 11:47You know, first, obviously before you can talk to anybody,
- 11:51you got to build some rapport. So, you know, you build a
- 11:53rapport with the owner. And so you may, you may make two
- 11:55or three or four calls just, you know, finding out more about the
- 11:59business, right. You we again, I, there's no way
- 12:03I can help you at, at, at Anthony's Fine Furniture until I
- 12:09find out you know what your needs are.
- 12:11And you're not going to tell me most likely most owners aren't
- 12:13you just going to say, well, this is what I need da da, da,
- 12:14da and to be known. Most owners don't even know, you
- 12:19know, really what they need until you help ask the questions
- 12:24and expose it and say, well, what about this?
- 12:25So you know. So what are some questions that
- 12:28you might ask? Sure.
- 12:30You know, you might, you might ask, you know, hey, what's
- 12:33what's working well for you on your floor?
- 12:36You know, Oh, well, this one's selling, you know, I noticed you
- 12:38have 30 models on your floor. You know, what's working well
- 12:42for you, what's not working so well for you, you know, and and
- 12:46this would probably be a second or third call.
- 12:48It would not be the initial call.
- 12:50And unless you just felt the report was there because again,
- 12:55most owners aren't going to just Blair, you know, just tell you
- 12:58and not knowing who you are on a first call.
- 13:04OK. And So what are some give me an
- 13:06example of some answers that you might get from an owner that can
- 13:10then sort of guide how you might approach the conversation going
- 13:15forward? Yeah, exactly.
- 13:18Sure. And another question you might
- 13:19ask is, you know, you know, what's your percentage of, of,
- 13:23of mattress sales to your, you know, your furniture store sales
- 13:26or, or whatever. Just trying again, trying to
- 13:28figure out if they're falling in the normal range or they're
- 13:31following, you know, or they're doing a great job in them in
- 13:34their mattress category or they're doing a poor job.
- 13:37What's the typical ratio there? What's a good percentage?
- 13:40A good percentage is 15 to 20%. A poor ratio obviously would be
- 13:46less than 10 and less than 5. And there's it, it's
- 13:49surprisingly enough. There's some large furniture
- 13:52stores out there that do a great job with furniture.
- 13:55They're, they're usually more of a designer type store that that
- 13:59they don't they, they may sell millions and hundreds of
- 14:01millions of dollars in furniture and just sell, you know, 5%
- 14:05mattresses. It's, it's very interesting.
- 14:07And that's mainly because the design consultants, the sales
- 14:11people on the Forde call them design consultants.
- 14:13They're they're more into designing the furniture and
- 14:15getting the, that part of the, the home.
- 14:17And then by the time they get the mattresses, it's just kind
- 14:19of an afterthought. Just get that at home.
- 14:21What? No.
- 14:24Bundle it in. Absolutely, yeah.
- 14:27So you find out what's working well, what's not working well,
- 14:29and and then how do you guide the conversation from there?
- 14:33Right. Sure.
- 14:34So you know, what we what we do is we bring, you know, new ideas
- 14:40and new IT it the best values at the price point where, where we
- 14:45see that they may be weak at. And so like, for example, maybe
- 14:49there's a price points in the, you know, 1500 dollars up to
- 14:54$2000 in a queen size set or whatever.
- 14:57And then so we will tailor our, our story around those
- 15:02particular price points. One thing that that I think is
- 15:05really key and our sales team does as well is that we always
- 15:10we talk about our product and our value.
- 15:12We have a lot of people that try to copy us and, and, and I guess
- 15:18more or less copy and lower the value.
- 15:21So, for example, like a mattress that you see behind me, maybe
- 15:24that's a a 1999 queen size set, you know, mattress in the back
- 15:30in the background, and then somebody else, another
- 15:34manufacturer will come in and say, well, I can get that
- 15:36similar mattress for you. It can't stay artisan on it
- 15:39can't say mattress Grove, but I can get you, you know, John's,
- 15:42you know, fine, fine mattress or whatever and sell it to you for
- 15:451499. That's one thing we don't do,
- 15:46you know, we don't take other brands and say, Hey, these are
- 15:49these are knockoffs. I think it's really important to
- 15:52do that, you know, anything, you know, you know, be authentic, do
- 15:56what you do best. And so, for example, the, the,
- 16:00the owner may say, you know, that they may talk about those
- 16:03price points being key price points that he's not real strong
- 16:07at. And so we, we would take our
- 16:09line and, and figure out, you know, our story that works
- 16:13within his and compliments and supplements his, his other
- 16:17products on the floor. For example, if he has another
- 16:19big brand, you know, like a Sealy or one that's something
- 16:21like that, you know, we would compliment and supplement that
- 16:24we don't want. If he's selling good with Sealy,
- 16:26we don't want to steal that business.
- 16:28We want to get him additional business for a brand that maybe,
- 16:32you know, like our brand is not as well known, but our, our, our
- 16:37manufacturing and our, our, our products, you can just tell the
- 16:40difference because they're all handmade.
- 16:42They're handcrafted, so they're made better.
- 16:44The components inside are better.
- 16:45We don't have the national advertising that Steely and the
- 16:48other brands put into the mattress.
- 16:50It has to be put in the mattress.
- 16:52You can't just advertise it and just say, well, it just came out
- 16:54of the sky. Nobody's giving Steely.
- 16:56When you say put into the mattress, you mean the price of
- 16:59the? Mattress right you're.
- 17:01Paying for a lot of their expensive marketing, yeah.
- 17:04Yeah, yeah. So, so you know, and again, it's
- 17:06just part of our story and what we do it and that that enables
- 17:09us to put a, a nicer, higher quality product in the consumers
- 17:14hands. So, so tell us I, I want to hear
- 17:16more about how you guys train the, the sales staff because it
- 17:21sounds like this is probably a, a big point of differentiation.
- 17:23But you know, as I'm, I'm looking at the product and we're
- 17:25talking about it. Help me understand what it is
- 17:28that separates you guys from a Sealy or you know another brand
- 17:32out there? It is definitely the people you
- 17:37know, and when I say people all the way through our family, you
- 17:40know, we, we call the Mattress Grove family from the, the
- 17:44artisans in our factory all the way through to our sales team.
- 17:46And then of course, you know, as our people in our office,
- 17:50everybody here has a, a sense of caring.
- 17:53And a lot of that has to do with my brother and I, but a lot of
- 17:56it also has to do with and, and basically each area of our
- 18:00company, there is someone that was hired by Gen. one from, you
- 18:06know, my granddad back in my granddad's day.
- 18:08You know, we have people in the factory, have been there 40
- 18:11years. And, and what that means is it's
- 18:14just the consistency of our brand.
- 18:16You know, we keep that consistency.
- 18:18We also have people that are just just hired, but they learn
- 18:21our culture and our and our and our and the consistency and the
- 18:26attention to detail and the caring.
- 18:28You know, I can, yeah, we can talk later about it.
- 18:30But you know, just I would do anything for anybody in our our
- 18:34company and they would too. And we have some, you know, I
- 18:37have some, some, some backup to prove that.
- 18:40But that's number one. I mean, because you have to
- 18:43start with that. And so when people care about
- 18:46what they do, they're going to make better products.
- 18:49And what's interesting in the mattress business is if you come
- 18:52into our Mattress Factory, which you're welcome anytime, Anthony,
- 18:55you can come to Greensboro and we'd love to take you on a, on
- 18:57a, a tour and, and we'll even let you do some mattress
- 19:01surfing. Maybe we'll just put you on a
- 19:02conveyor on a mattress. You won't have to write it down.
- 19:05I. Don't want to make too big of a
- 19:07mess. No, yeah, no, HR wouldn't get
- 19:10mad. So but but what what I was going
- 19:14to say is, you know, each mattresses are not made one at a
- 19:19time. You know, we run, you know, a
- 19:21lot of different the the borders of the mattress or the top
- 19:25panels of the mattress or the foamy casement of the mattress
- 19:29opening the coils of the mattress.
- 19:30It's it there's a lot of moving parts, but it's all hand done
- 19:34here at Mattress Grove. And so a person that just makes
- 19:39the borders, which is the piece that goes around the mattress,
- 19:41which you see behind me that has artisan on that's the border.
- 19:44Well, a person makes that they never see the end in part of the
- 19:49mattress until they come into our showroom here, which are
- 19:51we're all under one roof here, our factories right back that
- 19:54way, but right back there. So everybody's back there making
- 19:58making mattresses. This is our showroom for
- 20:00retailers only. We don't we don't sell directly
- 20:03to the public per SE in a showroom setting, but the the P
- 20:10it's it's just interesting because you know, they know what
- 20:13they have to do and they have to make that border perfect.
- 20:16Same thing on, you know, all parts of the mattress it it and
- 20:19so. That that's where it starts
- 20:22because then your mattresses, when they go to the consumer or
- 20:26to the retail floor, they look different on the floor because
- 20:29they're straight. Everything's perfect now,
- 20:32everything is, is made correctly.
- 20:35You would be amazed at it just having the top of the mattress,
- 20:39the quilted top panel on the mattress if it was just off 1/2
- 20:41an inch. If it's off 1/2 an inch or or
- 20:43not cut correctly, it makes that mattress look bad because you
- 20:47got the welting or the tape edge that goes down the side and it
- 20:49matters all that that matters. You know we again, if you're
- 20:52going to spend 2003 thousand or or what heck not $1000 on
- 20:56instead of betting, it needs to be made right.
- 20:59Yeah. And, and so as a customer,
- 21:02somebody who's going to lay down on your mattress and, you know,
- 21:05sleep there for 8 hours every night, what am I going to notice
- 21:08that's different? You're going to notice the back
- 21:11support, number one, the support that you get from, you know,
- 21:15making the mattress correct again.
- 21:16Everything is pulled really tight instead of having it kind
- 21:19of loosey goosey. Now we have all different
- 21:21fields. We have, you know, super plus
- 21:23all the way up to extra firm, but we pull it down tight, make
- 21:27all the all the components, you know, work how they're supposed
- 21:30to. You're going it's going to feel
- 21:31like a really deep feeling supportive mattress.
- 21:34You you can you can still get a top the top of it if you want it
- 21:37really conforming because that's what I like.
- 21:39I like it to have really conforming on top.
- 21:41But you got to have the good back support to keep your spinal
- 21:43line, you know, at night so you don't wake up with a tired back.
- 21:46That's why you wake up with a tired back, because you're not
- 21:48getting the right right proper support.
- 21:50So what am I looking at right behind your shoulder here?
- 21:53Is that some kind of a pillow top on a?
- 21:55Is it foam or is it spring or what?
- 21:58What's the technology? Yeah.
- 22:00So that's our artisan collection and it is a spring unit.
- 22:03It's a pocketed coil spring unit.
- 22:05It's actually the heaviest duty, heaviest gauge coil system that
- 22:11leg and Platen makes and they make all of our springs.
- 22:14Matter of fact, all of our components are made right here
- 22:17in the USA. Most of them are made right here
- 22:19in North Carolina. We're really proud of that
- 22:22because we're tariff free, Anthony.
- 22:24We don't have to worry about price increases.
- 22:26So we don't really care what Washington.
- 22:28Does what, what raw materials do you guys have coming or is it or
- 22:32all your sourcing is done there locally?
- 22:34Yeah, everything local and, and we, we, you know, you pay a
- 22:38little bit more money for that, but it is so worth it.
- 22:42You know, we during 2020 when the, the pandemic was rampant
- 22:46and all the factories were having problems getting raw
- 22:49materials. You know, all the ships coming
- 22:51in cost instead of costing $3000 now they cost $20,000.
- 22:55You know, it was, it was unbelievable.
- 22:57And you couldn't, they couldn't get raw materials, you know,
- 22:59guess what, we operated every day, matter of fact, we operated
- 23:03till 12:00, you know, often nights.
- 23:05And, and that's a, that's a whole nother story.
- 23:07But you know, we take care of our customers and our customers
- 23:10take care of their customers. And then that way, you know, our
- 23:13customers don't care that we had to work till 12:00 at midnight.
- 23:17You know what they care is that we didn't work till 12:00 at
- 23:20midnight and they didn't get their mattress.
- 23:21So now their customer's yelling at them, you know.
- 23:24Hey, Anthony, you told me that my Matt mattress mattress was
- 23:27going to be here on Tuesday. Oh, well, you know, the pandemic
- 23:31we didn't have we didn't, we didn't have any of that problem.
- 23:33We, we, we you didn't. Pull that excuse out of your
- 23:35pocket. Ever.
- 23:36We didn't pull it out of our pocket, but yeah, so, so that is
- 23:39the pillow top behind this, that actually that mattress is the
- 23:43most manufactured mattress out of our factory, the single most
- 23:47manufactured mattress out of our factory that we make.
- 23:50We make more of those than anything else is a better way to
- 23:52put it. And we may we manufacture 57
- 23:59different different mattresses not caught.
- 24:02And then then you got to multiply that times, you know,
- 24:04twin full queen, king, California king.
- 24:07So we met. But that that's how many
- 24:09different feels and collections we make.
- 24:11Isn't that crazy? All the what did you call the
- 24:14spring coil tech? Whitney Yeah, no, we make some
- 24:17foam mattresses too. OK.
- 24:19We, we currently do not one thing we don't do because we
- 24:23just don't believe that it's the best quality mattress.
- 24:27We, we only flat ship. So we don't put mattress in a
- 24:30box. Our mattresses you can't put in
- 24:33a box. If you took that mattress behind
- 24:35me and rolled it up and put it in a box, if you could do it, if
- 24:39you had a machine to do it, which there are no machines that
- 24:41would do it, it would blow the box up.
- 24:44Yeah. And that's, that's because it's
- 24:46made so well. You know, I'm not trying to say,
- 24:50well, yeah, I don't believe that a bed in the box.
- 24:52I believe a bed in the box should be used for camping.
- 24:55OK. All right.
- 24:57You don't think that somebody can get the necessary back
- 25:00support from a bed in the box? They need either a higher
- 25:06density foam like you guys are using in your foam mattresses or
- 25:10they need the spring coil tech. Is that what I'm hearing?
- 25:13You you need, you need really both and and again, it's a
- 25:17different manufacturing technique.
- 25:18If if you're going to, you know, you fold it over and then roll
- 25:21it up into a box and put it in a U PS: able box.
- 25:24You know, there's no way that that mattress can be, you know,
- 25:29that supportive and for a long time.
- 25:31What a lot of people find is that, you know, they get the
- 25:36mattress delivered to their front door, they take it in,
- 25:39they open it up. Oh, it's cool, you know, and it
- 25:42hopefully it opens up. If it doesn't, then they call
- 25:45and they send them another one. But but what happens is they
- 25:48find that they're the longevity of the mattress just doesn't
- 25:51last. So what I like to tell people is
- 25:53you can buy a bed in a box and go do it if that's what you want
- 25:55to do. But just know that's probably
- 25:57going to be the most expensive mattress you ever buy.
- 25:59Yeah, because you're going to buy another one.
- 26:02Because you're going to have to keep replacing it.
- 26:04Yeah. And so that artisan one that I
- 26:06see behind your shoulder, how long would I expect that to
- 26:08last, assuming I'm sleeping on it every night with my wife?
- 26:12That's probably the most one of the most often questions asked
- 26:17that mattress will be around for for for way too long, longer
- 26:21than we want it to be and be very comfortable.
- 26:24What what so the mattress is going to give you good support
- 26:28for probably it's, it's got a, it's got a 20 year warranty, but
- 26:31it's going to give you good support at least that long and
- 26:33probably longer. You pass it down to your kids
- 26:35and and whatever. But what happened, what changes
- 26:38more than anything is our body. You know, think about how our
- 26:41bodies change. Our bodies change every, I mean,
- 26:44some people depending on how you eat and you exercise, it changes
- 26:47every couple years, but we'd like to stay like about every
- 26:50eight to 10 years. We need to really look at the
- 26:53mattress we're sleeping on because we've changed, you know,
- 26:56we, we, you know, whatever we could have lost weight.
- 26:59It's just the age changes our, our body, how we, how we sleep
- 27:04and, you know, we may even change how we sleep.
- 27:05So we recommend everybody start to look at their mattress at 8
- 27:09years and 10 years that the, the mattress is going to last.
- 27:12It's just the, the, the, the change in your body, your back
- 27:15changes, everything changes. It's, it's a good idea to, to
- 27:19start to look. I mean, what else do you buy
- 27:22that, that you keep, you know, any longer than eight years and
- 27:25expected to lap people? Do I mean, you know, there's a
- 27:28few people to buy cars and they drive them for over 8 years.
- 27:31But if you go, I can promise you if you go go drive a new car
- 27:34after eight years, you're going to.
- 27:36Go. This is pretty nice, yeah.
- 27:38Yeah, and it's the same thing with the mattress, but people
- 27:40just neglect it because it's back in the bedroom.
- 27:43It's covered up, you know, it's, it's.
- 27:45Do we need to flip our mattresses?
- 27:48The one behind us, you cannot flip.
- 27:50It's a single sided mattress. Mattress type.
- 27:53Yeah, Yep. Now we recommend rotating that
- 27:55one just because again, if you know my wife or you know, it's a
- 28:00different, a different body type And so it'll it'll, it'll change
- 28:04how the mattress breaks in the one behind this actually is
- 28:07pretty unique also because it's hand tufted, which means that it
- 28:11has Tufts from the top all the way to the bottom of the
- 28:13mattress, pulling everything down.
- 28:16So it pulls it down across the whole surface.
- 28:19So that mattress, it's still a good idea to rotate it, but
- 28:22you're not going to get like any the impressions on that type of
- 28:25mattress. Then you will one that's not
- 28:27tufted. So anyway, that's a, that's just
- 28:30a, and there's, there's some information on our website about
- 28:33tufting and hand tufting. It's an expensive piece of, of
- 28:36manufacturing, but I think it's one of the most, most important
- 28:40things that that you should look for in a mattress.
- 28:43The problem is it's very expensive.
- 28:44It's hard to find, you know, under $3000 in a queen size, but
- 28:50that mattress actually has has has a minute for less than that.
- 28:53How far do you guys ship there from Greensboro, NC?
- 28:57Yeah, we ship currently, we ship kind of southeast right now.
- 29:03So, but we're working on some other, you know other options
- 29:08and we're happy to talk to anybody.
- 29:09If you go to mattressgrove.com and you're on our site for more
- 29:13than about 15 or 20 seconds there, a pop up will come up and
- 29:17it'll say call John and David, which is my brother, me and my
- 29:20brother. And it has a phone number on
- 29:22there. And that phone number actually
- 29:23rings right to our personal cell phone.
- 29:27So one of us though, I answer and we're happy to have that
- 29:29conversation. You know, you mean if somebody's
- 29:31in California, I'm happy to try to help them find the mattress.
- 29:34If I, if it can't be ours, that's fine, but a lot of times
- 29:37we can also help maybe get them one of our mattresses.
- 29:41We have some retailers that'll ship to, to other areas as well.
- 29:46So we're, we can, we, we do business in, in Korea.
- 29:50I mean, but you know, that's a, that's part of our international
- 29:53program. Mattress Grove is pretty well
- 29:55known in South Korea because it's a brand that they, they
- 29:59just, there's a, there's a retailers there that have, you
- 30:02know, just really kind of built that brand over the last five
- 30:05years or so. So we, we just, we partnered
- 30:09with them quite the time. Quite I guess.
- 30:11Yeah, it's probably been 5 or 6 years now.
- 30:13It was before, before 2020. So they do a great job with the
- 30:18mattress care. That's kind of wild, right?
- 30:20That is kind of wild. Yeah.
- 30:21You guys are exporting there to Asia.
- 30:23So I'm. I'm curious to get back to the
- 30:26training that you guys provide to the frontline salespeople,
- 30:31design consultants, you know, whatever their titles are, you
- 30:34know, because in a, in a wholesale business like you guys
- 30:37have like, it's one thing to sort of win the account, but
- 30:41then you want that, you know, that turnover and to get that
- 30:43turnover, you've really got to educate and get the frontline
- 30:47people excited about the product.
- 30:49So what does that process look like from your side?
- 30:52Yeah, absolutely. All of our sales team are Dale,
- 30:55Dale Carnegie educated. So they have that, that, that
- 30:58relationship building a piece of that we've all been to the
- 31:04classes and and so forth. And so that that that helps get
- 31:07the relationship piece. But then then we get into in
- 31:13different, different sales people are different in how they
- 31:15they get into this. But we get into the mindset, you
- 31:18know, I mean, you know, Anthony, I believe in, in our sales team
- 31:22believes this, that, you know, we're, we're, we're so grateful
- 31:25that we get today. And so we want to, we want to
- 31:29let the salespeople know the same thing.
- 31:31And, and I know this is going a little bit off topic, but it's
- 31:33important because, you know, we're not guaranteed another
- 31:35day. I mean, you know, every day I
- 31:38wake up, you know, I'm like, I just, I get so excited.
- 31:41I'm like, you know, I want to piss myself, make sure that I'm
- 31:43actually here because we're not guaranteed.
- 31:45You know, there's, as you get older, you know, you get older
- 31:47like me, you start seeing some friends pass and I'm along the
- 31:50way and whatever. And you start really being
- 31:54grateful to, to, to be able to be here to talk to you and, and,
- 31:58and share you share ideas and, and, and hopefully talk to other
- 32:02people. But so, so you know, that's
- 32:05number one is trying to trying to get people to realize, you
- 32:08know, they're in a, they're in a furniture store.
- 32:10They might not be they, they, they look at, at outside sales
- 32:13reps. Oh, you're so lucky.
- 32:14You got this great job, you know, I've got sit in the store.
- 32:17Well, you get to sit in the store and you don't have to, you
- 32:20get to it. What a great opportunity You get
- 32:23to, you know, you get a captive audience.
- 32:24They're coming into your store. They have a need, you know, they
- 32:27have a need that and, and, and so that's kind of #1 to get, get
- 32:32them, you know, get them understanding where we're coming
- 32:35from. So then they then, then we then
- 32:37we're able to, you know, get into the more we don't really
- 32:40try to stay away from the spec. The specs are all on the beds at
- 32:44the end of the, at the end of the mattress.
- 32:46You can flip up a card and have beautiful specs and shows, you
- 32:49know, the different layers of the mattress, but that is not
- 32:53what's going to get you a good night's sleep.
- 32:56It doesn't matter if it has two inches of memory foam or has
- 32:59four inches of pallet latex or has this or that.
- 33:01If you don't like the way the mattress feels.
- 33:03So you know, So what what we train is let's let's take them
- 33:08take the the consumer to three mattresses that we know exactly
- 33:13how they feel and we lay them on these mattresses.
- 33:16Now look, do you like this one or do you like that one?
- 33:19OK, well, boom, I like this one. OK, well, that one's a little
- 33:21bit more plush that you should think that.
- 33:23OK, perfect. It's more so so we're going to
- 33:24kind of eliminate 50% of the mattresses on the floor because
- 33:27you don't really like that real far and feel OK, perfect.
- 33:29So then you would lay them on this, this plus and maybe
- 33:32another plus. Maybe it's a little higher
- 33:33price. So we, we teach them to to to go
- 33:36down, you know, to do that. And then when the consumer says,
- 33:39why is this mattress, the last mattress I bought was 15 years
- 33:43ago and I paid $500.00 for it. Why is this mattress, you know,
- 33:48the $2000, I'm not spending $2000.
- 33:50And then that's when we teach them to talk about, you know,
- 33:53the quality of the components and go into that.
- 33:56And then maybe at that point there, you're like, you explain,
- 33:59you know, now what's your feeling in this mattress that's
- 34:02created on your body? And you, you, you can feel it
- 34:05cradling. You said you could feel it
- 34:06cradling under, you know, your hips and, and, and, and the
- 34:09smaller your back. Well, that's, there's some,
- 34:11there's some, you know, NASA memory foam in there.
- 34:14And that's, that's, that's what you're feeling there.
- 34:16And so we, we teach them the sales process, teach them kind
- 34:20of mindset first, you know, Hey, you know, be, be grateful and,
- 34:24and, and, you know, I'll go back a little bit because we teach
- 34:28them to ask questions, right? Number one, we ask the
- 34:30questions. You know what, sometimes I, I, I
- 34:33leave that out. But number one thing I'm going
- 34:35to ask if I'm on the, on the retail sales board, we're going
- 34:37to ask, you know, what is wrong with your current mattress?
- 34:41You know, if they come in on a mattress, everybody should be
- 34:45talked to about a mattress because most people don't even
- 34:48know how bad their mattress is. It kind of goes back to a car.
- 34:51If if you come pick me up in your new, your new Expedition or
- 34:55whatever, you have Anthony and you say, hey, John, I want you
- 34:57to drive it and I've got an old Ford Explorer or an old
- 35:00Expedition or whatever. I, I'm going to go, wow, I, you
- 35:04know, this is really cool. I didn't know, I didn't have no
- 35:06idea how this was how, how different it is.
- 35:08So a lot of people that come into the stores don't even know
- 35:12that how bad their mattress is until you get the blame on it.
- 35:15But so you ask them what's wrong with your current mattress?
- 35:17Oh, it's sagging bad, you know, so we teach the the the
- 35:22salesperson to take that and say, OK, perfect.
- 35:26We're we're going to we're going to ask them a couple other
- 35:27questions. You know, do you like a firmer
- 35:29plus? So, you know, it's just a
- 35:30process that we teach them to do so that they get the information
- 35:35and we teach them not to jump on a June bug.
- 35:37Don't answer that question. Say, oh, I got the mattress.
- 35:39It's perfect for you right here. It doesn't exact use that in
- 35:42your presentation when you when you start and when it's time to
- 35:45present, when you find out the information and you start to get
- 35:47to a product that they say they like.
- 35:49Well, by the way, by the way, way, Anthony, this mattress is
- 35:53not going to sag because it has extra coils in the center.
- 35:56It's got extra support in the center.
- 35:58So you're going to, it's going to hold your body weight up
- 36:00forever. It's not going to sag.
- 36:01You know, so those are just things like that.
- 36:03We, and it takes lots of those sales meetings.
- 36:07Anthony, you can't you, you know, you can't go in and do one
- 36:10sales meeting and go, I got it. I'll never see these people
- 36:13again. You got to go and do another
- 36:15one, you know, and, and there's a reason why.
- 36:17I mean, if mattresses are 15% of their overall sales, that's what
- 36:21they got 85% over here that that's paying their bills,
- 36:23right. So there's a lot of things that
- 36:25go on in there. That's why our team goes into
- 36:29all the all their stores and their prospects, you know, at at
- 36:33least every three weeks, if not every two weeks, which is
- 36:36unheard of. I was.
- 36:37Going to ask, is anybody else doing this?
- 36:40Not like we do not like we do most, most people may go in
- 36:44every two months. The bigger brands may go in once
- 36:47a quarter or maybe once every, you know, maybe twice a year.
- 36:51They expect that their marketing and their, their, their, their
- 36:54marketing dollars is going to get enough of their sales.
- 36:57They don't have to go in and train.
- 36:59And what happens is this the, the sales people don't feel
- 37:01comfortable showing the product because somebody comes in and
- 37:03looks at the product and they go, well, tell me a little bit
- 37:05about it. And they're like, well, hold on,
- 37:07let me look under here. It says it's got this much foam,
- 37:102 inches of this, two inches of that, two inches of that, I
- 37:12mean. So, so John, are most of the
- 37:15mattresses that you're making, do they have the Mattress Grove
- 37:18name on them? Are you doing like other brands
- 37:20or private labels? We do, we make spring air, which
- 37:25also we, we, we do make private labels.
- 37:27We make you know private label for different retailers.
- 37:31We also make Chatham and Wells. But Spring Air is what what we
- 37:35when we came in in 1971 was our brand.
- 37:38I mean, we were we bought into the brand and then in the late
- 37:432002 thousand and eight that 2007 there was a roll up and
- 37:49private equity came in, killed the brand, killed everything.
- 37:52We didn't we didn't sell our our business because we had our you
- 37:57know, we we love the business. I mean, we love helping people.
- 37:59We love helping people with their health and Wellness, you
- 38:01know, which is what a mattress is a good mattress.
- 38:05And so, you know, we, we really, you know, focused on, on, on the
- 38:10Spring Air, but as during that roll up, we were forced to sell
- 38:13our, our share in Spring Air. So now a different entity owns
- 38:17it. So we, it's just different now.
- 38:19Spring Air's a great brand. I mean, it's a fantastic brand.
- 38:22And we're the oldest licensee in the world.
- 38:23We've been making Spring Air longer than anybody else in the
- 38:26world. Spring Air back supporter is,
- 38:28is, is what that is. And but Chatham Wells is the is
- 38:31the ultra luxury brand goes up to about $10,000 in a queen
- 38:35size. What goes into a $10,000
- 38:38mattress? That's different than selling a
- 38:392 or $3000 mattress gold. You know, it's got.
- 38:43Yeah, No, no, there's. There's a toilet like on the
- 38:46side of it. And.
- 38:48Like a maid service as well. That's.
- 38:52Yeah, it makes itself. It makes itself.
- 38:53Yeah, it makes itself. No, it's a lot of things like
- 38:57it's got natural, like horse tail hair is a insulator pad,
- 39:02which is, you know, just lasts forever.
- 39:04It's, it's just the, the top of line, it's got three, it's got
- 39:07three different coil systems in it.
- 39:09And of course it's super thick. You know, things like that, just
- 39:13it, it's like buying a, a Gucci handbag or something.
- 39:16You know, it's just the, the, the attention to detail.
- 39:19It's got a solid nickel plated emblem on the end.
- 39:23You know, the handles on the side for, for, for moving the
- 39:26mattress around are all embroidered and, and they're,
- 39:31they're made with, you know, upholstery grade materials, you
- 39:35know, just just really high. And, you know, and, and, and if
- 39:39you go look at it, I mean, and, and lay on it, it, it, it feels
- 39:42great. But not everybody wants to spend
- 39:45$10,000 on a mattress. And that's actually cheap
- 39:48compared to a lot of, you know, people are out spending $50,000
- 39:51or more for mattresses these days.
- 39:52It's crazy, Yeah. OK, talk to me about what the
- 39:56art of support means. I see the tag line there over
- 39:58your shoulder. Yeah, we, you know, it's kind of
- 40:02a play, I guess, not words. I mean, you know, back supporter
- 40:05is, is, is spring air. That's a spring air thing.
- 40:07But what you know, we believe, you know, our mattresses are
- 40:11supportive. I mean, that's, that's the
- 40:12artist support. What most people say, well,
- 40:14yeah, you're in the mattress business is support.
- 40:16But it's it's actually a lot more deeper than that.
- 40:18You know, everybody here at Mattress Grove, we support each
- 40:22other. And I'll go back to just to tell
- 40:24the story, I'll go back-to-back in 2020 when we had all this
- 40:28crazy business because a lot of other people, other
- 40:30manufacturers couldn't ship. Plus we lost, we lost some
- 40:33people in the factory. They didn't want to come to work
- 40:36because of COVID and all this, this other stuff.
- 40:38So we would, you know, we, we, we just all chimed in.
- 40:43I mean, my brother and I, you know, we used to load trucks and
- 40:47back, you know, in high school and we still load trucks.
- 40:49You know, we, we still go out there for a workout, but we
- 40:52loaded a lot of trucks with our people, you know, during, during
- 40:56those, those months and that, and you know, us as leaders, we
- 41:00had to sit in front of our people and you know, May and
- 41:03June and go, look, guys, I know we're all working overtime now,
- 41:06but you know, this is going to be, this is going to be short
- 41:08and we're going to be fine. Give us our 30 days.
- 41:10And we did the same meeting in August, the same meeting in
- 41:13September. But everybody, you know, our
- 41:16core group and everybody, they, they just always supported us
- 41:19and we supported them. You know, like I said, we, we,
- 41:21we during, during the hottest months of the year, we take off
- 41:24our, our butt down shirts and we put on our, our T-shirts and our
- 41:28shorts and we'd be out there just, you know, sweating to
- 41:30death, which is great. It was, it was fantastic.
- 41:34You know, we're, we're servant leaders.
- 41:35That's how, that's what we do. But we all support.
- 41:38I mean, you know, if, if something happens and we lose a
- 41:41key person, you know, David or I or somebody else in the factory,
- 41:45will, will jump in and, and take care of that position until we
- 41:49can get somebody to fill it. Everybody in the factory is
- 41:52cross trained and, and again, they want to be because they
- 41:55want to be able to, to help, help the cause.
- 41:58So that's, that's, that's really the, you know, the and then the
- 42:02other piece is our service to our customers.
- 42:05There's nobody at service our customers like we do.
- 42:08If you call our, our, our number or not, not not me or David, you
- 42:12call me or David, David and I are going to answer.
- 42:14But if you call our office line, there's not an answer service
- 42:17it. We have somebody here, Angela,
- 42:20Wanda, you know, it could be Meredith.
- 42:22If it rings long enough, it'll come to my office.
- 42:25Well, we don't want to answer service.
- 42:26We don't want to answer service that they press one for English,
- 42:282 for Spanish, 3 for Korean or any of that.
- 42:31We want to answer it. You know, if if it's a call that
- 42:34we don't want to talk to him, you know, I can get you all the
- 42:37phone. Hey, I'm not interested
- 42:38whatever. So we don't care about that.
- 42:39I want to talk to customers. I want to talk to you know,
- 42:41people. So that's our support.
- 42:43Going back to Angela, she's, she handles all of our incoming
- 42:48orders and then she also schedules it to the factory and
- 42:51then she handles the trucks going out.
- 42:53So she has a lot of conversations with our
- 42:55customers. We ship faster than anybody
- 42:57else. You know, we ship on, on 53 foot
- 42:59trailers to our customers, but you know, which are the
- 43:03retailers. But our, our support goes, it
- 43:05goes all the way through. And then I talked about our
- 43:07sales team. You know, they're, they're
- 43:08always there. We answer the call.
- 43:10You know, we're, if we're awake, we're, you know, what we say is
- 43:13if you're working, we're working.
- 43:16So call us. I like that.
- 43:19Talk to me about beds for kids. What is this?
- 43:21Why is it important to you guys? That that'll make me smile and
- 43:25cry at the same time. Yeah.
- 43:27Beds for Kids is a fantastic organization based out of
- 43:30Charlotte, NC. They've been around a long time.
- 43:34We partnered with them about six or seven years ago, maybe.
- 43:38Yeah. Heck, time flies when you're
- 43:40getting a little bit older. But you know, we, we heard about
- 43:45them and and they've invited us down to their facility.
- 43:49Their old facility, which is a lot smaller, was smaller than
- 43:53than it is now. But they, they're just amazing
- 43:57organization that helps get kids off the floor more, more or
- 44:02less. Now they've grown now to where
- 44:05they not only just supply mattresses, but they also supply
- 44:09furniture. So they have, you know, a lot of
- 44:11donors down in Charlotte did, did not only give money.
- 44:15And if anybody wants to give money, go to their website and,
- 44:17and, and give to a great cause, but they also have furniture
- 44:21companies that, that, you know, either have close outs or
- 44:23something that they donate. But anyway, we went down there,
- 44:28my brother and I and, and we actually went on a as a
- 44:31volunteer went because they, a lot of people go volunteer to
- 44:34help, you know, unload mattresses and furniture into
- 44:37these, these people's homes. But they do a great job of
- 44:42vetting people that sign up, you know, to make sure that the mom
- 44:47and the dad or whatever are actually trying to work or
- 44:50they're working. They're not just, you know,
- 44:53attics or whatever. So, but we went down there and
- 44:56we were, were, we got to serve a family and it was really, really
- 45:00amazing. It's it's amazing when you go
- 45:03into somebody's home and they really don't have anything but
- 45:06like maybe 1 lamp and then they have, it just has a light bulb
- 45:08and it doesn't have a light shave.
- 45:10And the poor, you know, the kids are going to school, but they
- 45:12don't have any, they don't have a desk to, you know, study by,
- 45:17they're by, by that one light on the floor.
- 45:19So it's a really, really great cause.
- 45:22And you know, we've, we've shipped, we've partnered with
- 45:25them, probably shipped over over 10,000 mattresses now.
- 45:29Just really, yeah, helping a lot of of of people just I mean,
- 45:33just so far, gosh, this year we've shipped them over 300
- 45:37already. So we're, we, yeah, it's just a
- 45:41great, it's a great 'cause and then at the end after we, you
- 45:45know, after they set up the furniture and everything, we all
- 45:49got together and, and, and prayed for, you know, prayed for
- 45:52the family and prayed that, you know, that, that we're grateful
- 45:55enough that, that God gave us this opportunity.
- 45:57So it was really, it's really a great cause and we will, we want
- 46:02to continue to support them. They, you know, they're just
- 46:07really, it's a great, it's a great organization.
- 46:09And they're serving families mostly in the Charlotte area
- 46:12then. Pretty much, yeah.
- 46:14The Charlotte Beckenburg, I I believe it's 11 counties around
- 46:17the area and, and it's just it could they just continue to grow
- 46:20it It continues to grow. And you know, their their
- 46:23leadership team is, is just amazing.
- 46:25They're just really amazing. We'll see if we can find a link
- 46:29to their website included in the show notes for folks if they're
- 46:31interested in checking that out. Becoming involved, making
- 46:34donations, it, it sounds like a tremendous cause, John.
- 46:39What's a serious challenge that you've gone through in your
- 46:43life, whether it's something personal or professional, How'd
- 46:46you get through it? What did you learn?
- 46:50Oh gosh, which one do I want to talk about?
- 46:56Yeah, You know, I went through a pretty tough divorce, you know,
- 47:02about 15 years ago or whatever. And you know that that was
- 47:06tough. Yeah, I have two, two beautiful
- 47:08kids and now I have 3 kids, but two kids at the time.
- 47:11And yeah, it was it was a tough situation, but.
- 47:16And I don't have the same mindset.
- 47:17I didn't have the same mindset then that I do now.
- 47:20I wish I did, but you can't change the past, so I don't
- 47:22worry about that. But that being said, you know,
- 47:27our business, you know, our, our, our family business was a,
- 47:31was just a, a great place for me to focus.
- 47:34And I was the sales manager at the time.
- 47:36So we, we opened some pretty serious accounts during that
- 47:42time, some good, really good business accounts.
- 47:45And yeah, a lot of it just had to do, you know, with, with my
- 47:50focus, you know, I was able to really focus on, to keep my mind
- 47:54on keep my mind straight, focus on, you know, the business part
- 48:00of my life because the other part was kind of, you know, was,
- 48:03was, was shady. But but I was, I did keep a
- 48:08positive mindset, you know, But yeah, you know, things like
- 48:10that, you know, they kind of they kind of shape you, you
- 48:14know, and you we get to decide whether we want to be woe is me
- 48:17or we want to be, you know, a victim.
- 48:19And thank goodness I didn't because I could have, I could
- 48:22have been like, you know, man, I'm just, you know, it's a bad
- 48:25situation. But I think a lot of people can
- 48:28relate to going through that. And, you know, it's never easy
- 48:33and it's never easy. And I don't recommend it by any
- 48:37means. But you know, sometimes it's
- 48:38just happened. You mentioned that your mindset
- 48:42is different now than it was at that time.
- 48:45How so? And what sort of triggered that
- 48:48change? Yeah, You know, like I said
- 48:52earlier, you know, I am so grateful for each day, you know,
- 48:57almost every minute, I hate to say it, it seems crazy, but you
- 49:01know, personally, I, I know how valuable life is and I know how
- 49:05valuable, you know, people are. And my goal every day is just to
- 49:10I see people smile. I mean, really is, you know, if
- 49:13I, you know, and, and we all should be that way.
- 49:15I don't know, you know, I don't understand why we wouldn't be
- 49:18that way, but I wasn't always that way, you know, I always, I
- 49:20was maybe a little bit more judgmental, you know, and, and
- 49:23so forth, you know, and that and it's natural to be that way.
- 49:26And I, I still find myself doing that, but I have to, the sooner
- 49:30I realized that this happening to me and my mind's going there,
- 49:33I stop it. As soon as I stop it, it helps
- 49:35me get a, a better way, a better wave of, of positivity and so
- 49:40forth. So I, like I said, I always had
- 49:42the can do not always, but in that time I had the can do
- 49:45attitude. But it was, you know, it wasn't
- 49:48like it is today to where I just want to help people.
- 49:51I just really want to, you know, be able to, you know, make
- 49:55somebody's day better. It doesn't matter whether I'm at
- 49:58Wendy's, which I don't go to Wendy's much, but wherever I am,
- 50:01I, I checking out at, at Harris Theater food line or wherever I
- 50:04am, I'm, I want to make that person.
- 50:07You know, I want to, well, I want to attempt you.
- 50:08I'm going to be nice and I'm going to ask about the day, you
- 50:11know, and if they want to talk longer, then we'll, we'll talk
- 50:13about other things. But you know, I want to see a
- 50:16smile and there's a very few people that I actually won't
- 50:20give you that smile because that smile is coming back to me as a
- 50:24smile. I mean, that makes me smile.
- 50:26So, you know, whatever you give out, the energy you give out.
- 50:29And I believe, I believe wholeheartedly in energy.
- 50:32And I think that's how Anthony reached out to me was because of
- 50:36its energy, because energy is here always and energy is not
- 50:43like it's not something that is only between me and my brother
- 50:49over here down the hall. The energy, it goes to Korea and
- 50:54energy goes everywhere. And whatever energy you're
- 50:56giving off and you're thinking about it, it goes to other
- 51:00people, I promise you. And we all have had those, those
- 51:03situations where we're thinking about somebody and they call us
- 51:06and we go, oh, that was just coincidental.
- 51:09I don't believe that because it happens too much to me.
- 51:12And, and, you know, every, almost every day, something like
- 51:14that happens to me. And maybe I'm just special.
- 51:18I'm not. Everybody has this energy.
- 51:20And so, you know, the energy that we give off is, is it can
- 51:25be positive or negative. And, you know, so we, we, we
- 51:28actually get to make that decision.
- 51:29You know, every day we wake up and, you know, I tell the story.
- 51:33It's not my story, but the way I wake up every day is the same as
- 51:38if I would have won, you know, somebody would have given me $10
- 51:43million. Because if, if I ask you,
- 51:47Anthony, what, how you would feel if I said anything, You
- 51:51know what? I appreciate you interviewing me
- 51:53on this podcast. You know what?
- 51:55I've got an extra $10 million I'm going to give to you.
- 52:00I'm going to give you $10 million just just because you,
- 52:03just because I like you. How does that make you feel?
- 52:09A combination of amazing and confused and also wondering if
- 52:15this is verbally binding. Like is it?
- 52:18It's just being recorded right on the so, OK.
- 52:21And so if I said OK, great. Well, I can only give that $10
- 52:26million to you if you agreed that you don't wake up tomorrow,
- 52:30you don't get another day. I'm gonna say no, no thank you.
- 52:35I'm. Gonna say no.
- 52:36So every day we get another day is worth more than $10 million
- 52:40to it because that's how it, you know, And so that's the, that's
- 52:43the mindset that I look at And it, you know, is that, that's,
- 52:47that's why every day is so important.
- 52:49Whether I make $10 million, but I've never made $10 million.
- 52:52But if I make, you know, a dollar or make somebody smile,
- 52:55that's, that's, that's, that's how I look at every day.
- 52:58And I think, you know, everybody can look at that.
- 53:00It just takes some practice. I was going.
- 53:02To ask how do you teach someone else or train yourself in this
- 53:07kind of mindset? It it's just repetitions every
- 53:10day. Maybe that mental exercise of
- 53:13what I take $10 million today if it means, you know, not waking
- 53:17up tomorrow like it, like, is that sort of like a helpful
- 53:21exercise to go through, you think?
- 53:23It it is it? I think it is, you know, I think
- 53:27the first thing that everybody should do when they get up in
- 53:30the morning is smile, put your feet on the floor and just
- 53:33smile. I, you know, if you want to go
- 53:36look in the mirror, that's even better.
- 53:38But get up, smile and be grateful for one thing, whatever
- 53:41you know, it could be for today, it could be for you know, that
- 53:45you, you know, the, whatever it could be that you, you get the
- 53:48breakfast today or you're going to drink coffee today or
- 53:50whatever. But be grateful and be mindful
- 53:53of it, you know, and then you can then you can go into more
- 53:57deeper, you know, thoughts. But the interesting thing about
- 54:03sleep just really quick is that, and I'm just learning some of
- 54:06these things, but R.E.M. sleep is so, so important.
- 54:11And we know, we've heard that. And you know, and I'm not going
- 54:15to get into all the details of it, of how the chemistry of the
- 54:17brain works, but I will tell you this, that what we think about
- 54:22today and what we focus on today will be replayed in our brain in
- 54:27a hallucinogenic state. Because R.E.M. sleep is when you
- 54:30get in R.E.M. sleep. That's what that's where dreams
- 54:32are. And if you think about your
- 54:34dreams, they're usually some type of a hallucinogenic
- 54:36situation because you're either falling off of buildings or
- 54:39you're seeing something crazy, something that can't really
- 54:41happen usually, right? You're running from the monster
- 54:44and you know it. Thank goodness it doesn't catch
- 54:46you. But when you're in that R.E.M.
- 54:48Sleep you, your brain is recounting and re and
- 54:53remembering really, really fast because you only get a little
- 54:57bit of R.E.M. sleep the day that you had.
- 54:59So when you think about really positive things, guess what
- 55:03happens? It goes into your R.E.M. sleep,
- 55:05your REM sleep and it re and it and it and it goes in fast.
- 55:08So that's where your subconscious is.
- 55:10And so when you wake up the next day, you're going to get more of
- 55:13that. So if you're living into a very
- 55:17negative situation and you're living that negative situation,
- 55:19and guess what? If it goes the same way, it's in
- 55:22your R.E.M. sleep. That's why dreams are kind of
- 55:24weird. They don't, they don't make
- 55:25sense. I think one day it may not be in
- 55:28our lifetime, but one day they're going to be able to
- 55:30figure out why dreams are what they are.
- 55:32And dreams are intentionally by our brain, by God, however you
- 55:37want to think about it, they're intentionally forgotten because
- 55:41of how our brain recycles that that information.
- 55:44It's still in there. It just, it, it goes through
- 55:46the, it goes through a cleansing so that you don't remember it.
- 55:49So you can move forward and and kind of have a new, a new day.
- 55:52But it's really interesting how, how that that works.
- 55:55Do research on if you want to. It's crazy.
- 55:58Lots of fascinating learnings to be had around the understandings
- 56:03of sleep and the benefits that it has on the brain, for sure.
- 56:07John, I've just got one more question for you.
- 56:09But before I ask it, I want to do 2 things.
- 56:11First of all, I'm going to invite all of our listeners here
- 56:13to hit the follow button on their favorite podcast app so
- 56:17you can continue to get more great interviews like we've had
- 56:19today with John Grove, the CEO of Mattress Grove.
- 56:23John, I also want to let people know the best way to get in
- 56:25touch with you. Obviously, there's your website,
- 56:27mattressgrove.com. Any other ways that you
- 56:31recommend folks to connect with you?
- 56:33Yeah, sure. And and that that's, that's,
- 56:35that's a great way we're on, we're on TikTok, we're on, you
- 56:39know, Instagram. We are really, really active on
- 56:41Instagram and Facebook under Mattress Grove.
- 56:45You know, we've, we've really done a lot with that.
- 56:48But yeah, Mattress Grove on any of the social medias, we are
- 56:52always putting out content. We're, and again, we're in the
- 56:56mattress business, but we're really in the health and
- 56:58Wellness business. Like that.
- 57:01So last question for you, John, as you look to the future, call
- 57:04it the next two to three years, what are the changes that are
- 57:07coming to your business and your industry that you're most
- 57:10excited about? Probably the technology to to
- 57:17learn more about, you know, our sleep and and how you know what
- 57:22we can do to better sleep. I mean, we all know that we need
- 57:26to, you know, be off of our devices, not, not drink alcohol,
- 57:30not smoke marijuana, not, you know, you know, drink caffeine
- 57:35during certain, you know, after 2:00 or 3:00.
- 57:38But we can dig deeper into that. And I think the technology is
- 57:43going to keep getting better. You know, there's no question
- 57:46that there's a ton of research and a ton of conversation.
- 57:49And, you know, if you go on TikTok and hashtag sleep maxing,
- 57:55I mean, that's, that's, that's a big trending topic right now,
- 57:58you know, and it's about how to get a better night's sleep.
- 58:02A mattress is a very important part, but there are a lot of
- 58:05other things that go together with it.
- 58:07You know, if you see, if somebody calls me and says, hey,
- 58:09John, I, I need a magic mattress that's going to make me sleep
- 58:13better, You know, I'm going to have to ask the question, you
- 58:15know, of, you know, I'm going to say, I can give you a great
- 58:18mattress, going to give you great support and, and it's
- 58:20going to last you a long time, But let's talk about some other
- 58:22things as well. So I think in the next few
- 58:25years, being able to bring some of those things to consumers
- 58:30through mattress Grove even is, is very exciting to me because
- 58:34I, I believe that, that, that people need to know, you know,
- 58:37we, we need to over told and we know, but how, how much you
- 58:41know, the more we know, there could be an apps that remind us,
- 58:44you know, I, I, I wear a fitness ring or whatever, or it's a,
- 58:48it's a sleep ring, whatever. And it, and it, and it reminds
- 58:51me of, of certain things that, that I need to be doing.
- 58:54And so I think that's important because there's there's nothing
- 58:58more important, Anthony, then sleep.
- 59:00You know, there's three, there's a three legged stool.
- 59:03You have, you have exercise, you have food intake and you have
- 59:07sleep. And out of all of them, just
- 59:11leave sleep out for a few days and see what happens.
- 59:15Things unravel pretty quickly. I can speak to that from
- 59:17personal experiences. I'm sure most of our listeners
- 59:20can. But John, I want to be the first
- 59:22one to thank you for sharing both your time and your story
- 59:25with us today. I really appreciate it.
- 59:27Thank you, Anthony. It's been great.
- 59:29It's been awesome. Thank you so much for having me
- 59:30on. Folks, that's a wrap on another
- 59:32episode of the Inspired Stories podcast.
- 59:35Thanks for learning with us today.