Latest / Best of LinkedIn: Digital Transformation & Tech / Best of LinkedIn: Smart Country Convention 2025
Transcript
- 0:00Speaker 1: Welcome back to the deep dive.
- 0:01Speaker 1: Today, we're tackling one of Europe's biggest public sector tech events, the Smart Country Convention, twenty twenty five, SC con.
- 0:09Speaker 1: We've sifted through the key executive insights shared on LinkedIn.
- 0:12Speaker 1: Now, this deep dive is provided by Thomas Algeyer and Frennus, based on the most relevant posts on LinkedIn about Smart Country Convention, twenty twenty five.
- 0:20Speaker 1: Frennus is a B to B market research company working with enterprises to optimize their campaigns with account and executive insights far beyond
- 0:28Speaker 0: AI.
- 0:28Speaker 0: And the scale of SCCon this year was, well, huge.
- 0:31Speaker 0: Lorenzo Carriwala and Lange Olsak mentioned over twenty-three thousand people, maybe eight hundred speakers, something like a thousand sessions.
- 0:38Speaker 1: Yeah, a real fire hose of information.
- 0:40Speaker 1: So our mission here is to filter that down, find the most actionable trends for you if you're working in tech and digital transformation.
- 0:47Speaker 0: Exactly.
- 0:48Speaker 0: And, you know, the big shift, the feeling you got from the sources like Gabriel Becker was that the conversation has really moved on.
- 0:53Speaker 0: It's not about talking about the digital future anymore.
- 0:55Speaker 0: Right.
- 0:56Speaker 1: It's about doing it.
- 0:57Speaker 1: implementing solutions that are ready to go, production ready.
- 1:00Speaker 0: So the central theme wasn't if we modernize, it was much more
- 1:04Speaker 1: how.
- 1:05Speaker 0: How do we actually achieve digital sovereignty and deliver results you can measure?
- 1:09Speaker 0: That's really the core change we need to unpack.
- 1:11Speaker 1: Okay, let's get into it.
- 1:13Speaker 1: Starting with what?
- 1:15Speaker 1: Anki Domscheitberg flagged as maybe the biggest theme, even more than AI.
- 1:21Speaker 1: Digital sovereignty.
- 1:22Speaker 0: Yeah, absolutely central.
- 1:23Speaker 0: And it's clearly more than just a label now or just about where your cloud servers are.
- 1:28Speaker 0: It's really an operating model.
- 1:29Speaker 1: An operating model.
- 1:30Speaker 1: How so?
- 1:31Speaker 1: Well,
- 1:31Speaker 0: it's operational, but it's also deeply political.
- 1:34Speaker 0: Joshua Roach put it really well.
- 1:36Speaker 0: He called sovereignty this huge, non-delegable responsibility.
- 1:40Speaker 0: It's about securing your ability to operate, protecting critical stuff.
- 1:43Speaker 1: And that covers everything.
- 1:45Speaker 1: Cloud, data, how you buy things.
- 1:47Speaker 1: Pretty
- 1:47Speaker 0: much.
- 1:47Speaker 0: Infrastructure, data protection, procurement strategies, the works, it's foundational.
- 1:52Speaker 1: And the market seems to be stepping up.
- 1:53Speaker 1: We saw actual sovereign infrastructure ready to go.
- 1:56Speaker 0: Definitely.
- 1:57Speaker 0: You had leaders like Stackit, part of Schwartz Digits, Bernd Wagner and Hendrik Haber were talking about this, and also T-Cloud.
- 2:04Speaker 0: Lars Neumann highlighted their role.
- 2:07Speaker 0: They're positioning themselves as, you know, the go-to providers for secure sovereign cloud.
- 2:12Speaker 0: Even
- 2:12Speaker 1: for really sensitive data.
- 2:14Speaker 1: Classified stuff.
- 2:15Speaker 0: That's what they're claiming.
- 2:16Speaker 0: Yeah.
- 2:16Speaker 0: Yeah.
- 2:16Speaker 0: Handling those highly sensitive and even classified environments.
- 2:20Speaker 1: Interesting.
- 2:21Speaker 1: And it's not just one company doing it all alone, is it?
- 2:23Speaker 0: No.
- 2:24Speaker 0: And that's key.
- 2:24Speaker 0: It's collaborative.
- 2:25Speaker 0: Claudia Alzdorf mentioned how Stackage Force Digits are working with partners like Deloitte, Strategy and Accenture, Maybourne Wolf, GMBH.
- 2:33Speaker 0: They're building this.
- 2:35Speaker 0: ecosystem of trust, really.
- 2:36Speaker 1: An ecosystem.
- 2:37Speaker 1: That makes sense for something this complex.
- 2:40Speaker 1: But, okay, let's bring in a bit of a critical perspective here.
- 2:43Speaker 0: You mean make bearings post.
- 2:45Speaker 1: Yeah, it was pretty sharp.
- 2:46Speaker 1: He pointed out this absurdity, thirty-four sessions talking about digital sovereignty.
- 2:51Speaker 0: While the actual SCCon website was running on Microsoft Cloud in the US.
- 2:56Speaker 1: Yeah, it kind of highlights the gap, doesn't it?
- 2:58Speaker 1: He argued the German infrastructure, Mittwald, Hetzner, Ionosis, it's there, it exists.
- 3:04Speaker 0: But the will to use it is sometimes lacking.
- 3:07Speaker 0: That's his point.
- 3:08Speaker 0: It drives home that this isn't always a technology problem.
- 3:11Speaker 0: It's often a decision-making problem.
- 3:13Speaker 0: Organizational inertia, maybe.
- 3:14Speaker 1: So, if the tech is often there, what's the enabler?
- 3:18Speaker 1: How do you actually achieve that sovereignty in practice?
- 3:20Speaker 1: The sources kept coming back to one thing.
- 3:22Speaker 1: Open
- 3:23Speaker 0: source.
- 3:24Speaker 1: Yeah.
- 3:24Speaker 0: It came up again and again.
- 3:26Speaker 1: Why open source specifically?
- 3:27Speaker 0: Because it gives you transparency and control.
- 3:30Speaker 0: You can see the code, you can modify it, you're not locked into a proprietary black box.
- 3:34Speaker 0: We saw real examples too.
- 3:35Speaker 0: Like Dirk Schroeder, the minister up in Schleswig Holstein, he detailed their actual operational shift moving to Lieberoffice using Thunderbird Open Exchange.
- 3:45Speaker 0: They're even prepping Linux as their base OS.
- 3:47Speaker 0: Wow,
- 3:48Speaker 1: that's a serious commitment.
- 3:49Speaker 1: That's not just tinkering.
- 3:51Speaker 0: Not at all.
- 3:51Speaker 0: Yeah.
- 3:51Speaker 0: And it filters down to the tools teams use daily.
- 3:54Speaker 0: Berth Lendaval talked about OpenProject and xWiki.
- 3:57Speaker 0: Right,
- 3:57Speaker 1: as sovereign alternatives to things like JIRA or Confluence.
- 4:01Speaker 0: Exactly.
- 4:01Speaker 0: They're part of this OpenDesk initiative.
- 4:03Speaker 0: Because the source code is open, you maintain data sovereignty, you know what's happening.
- 4:08Speaker 0: But there's a caveat.
- 4:09Speaker 0: Okay.
- 4:09Speaker 0: Rolf Lufke's raised a crucial warning.
- 4:11Speaker 0: We need standardization.
- 4:14Speaker 0: Common standards.
- 4:15Speaker 0: Shared governance, especially across different levels of government.
- 4:19Speaker 1: Otherwise... Yeah, you end up with lots of tiny incompatible sovereign islands.
- 4:22Speaker 0: Precisely.
- 4:23Speaker 0: Fragmentation instead of a unified approach.
- 4:26Speaker 0: That's the risk.
- 4:27Speaker 1: Okay, so Sovereignty is the bedrock, the operating system.
- 4:30Speaker 1: Let's talk about the engine now.
- 4:31Speaker 1: AI, it was everywhere at SCCon, but the conversation felt different this year.
- 4:36Speaker 0: It definitely matured.
- 4:38Speaker 0: As Dr.
- 4:38Speaker 0: Oliver Heidinger said, AI is a central motor for transformation, no doubt.
- 4:43Speaker 0: But we're past.
- 4:43Speaker 0: the generic.
- 4:44Speaker 0: AI is the future talk.
- 4:46Speaker 0: The focus now is much more on secure, responsible, effective implementation.
- 4:52Speaker 1: Getting specific about the value.
- 4:54Speaker 0: Yeah, and moving towards what some are calling agentic AI.
- 4:57Speaker 1: Agentic AI.
- 4:58Speaker 1: What's that exactly?
- 4:59Speaker 1: Think
- 4:59Speaker 0: AI that doesn't just answer questions, but can actually do things.
- 5:03Speaker 0: Act autonomously on tasks to achieve goals.
- 5:06Speaker 0: That scene is the next step for real acceleration.
- 5:08Speaker 1: Acceleration in government processes.
- 5:10Speaker 1: Right.
- 5:11Speaker 0: Dr.
- 5:11Speaker 0: Mary Ann Janek from Guggen Cloud spoke about this.
- 5:15Speaker 0: Their message was interesting.
- 5:17Speaker 0: AI sovereignty isn't about building walls, it's about having choice.
- 5:20Speaker 0: Choice of models, choice of where your data lives.
- 5:23Speaker 1: Responsible use, basically.
- 5:25Speaker 0: Responsible use and control.
- 5:27Speaker 0: And she really emphasized agentic AI as the key to unlocking all that institutional knowledge that's currently buried, making it usable for employees day to day.
- 5:35Speaker 1: Okay, but usable is one thing.
- 5:37Speaker 1: Is there a tangible benefit?
- 5:39Speaker 1: Did anyone put numbers on it?
- 5:40Speaker 0: Michael Neuber did.
- 5:42Speaker 0: He stated that AI, specifically mentioning Google agent space, could potentially save up to one hundred working hours per employee per year.
- 5:50Speaker 1: A hundred hours.
- 5:51Speaker 0: How?
- 5:51Speaker 0: By automating those routine repetitive admin tasks that eat up so much time.
- 5:56Speaker 0: Processing standard forms, generating common communications, that sort of thing.
- 6:00Speaker 1: That's actually quite significant if it scales.
- 6:02Speaker 1: Is it theoretical or people doing this?
- 6:04Speaker 0: Well, that number might be a projection, but we saw proof of concept speed.
- 6:07Speaker 0: Louisa Mayer shared a great example.
- 6:09Speaker 0: Oh, yeah.
- 6:10Speaker 0: A collaboration between Google and the Federal Employment Agency, the Brindisi Gen Tour for Arbite.
- 6:16Speaker 0: They built a working MVP.
- 6:18Speaker 0: a minimum viable product for AI-generated image production.
- 6:22Speaker 0: And the timeline.
- 6:22Speaker 0: Just four weeks.
- 6:24Speaker 0: It shows that agile methods can work in the public sector when you bring smart tech and user focus together.
- 6:29Speaker 0: Four
- 6:29Speaker 1: weeks is impressive for government work.
- 6:31Speaker 1: Okay, speed and efficiency are great, but we need that critical voice again, don't we?
- 6:36Speaker 1: The reality check.
- 6:37Speaker 0: Absolutely.
- 6:37Speaker 0: You're thinking of Dr.
- 6:38Speaker 0: Nina Bohm's point.
- 6:39Speaker 1: Yeah, her question was sharp.
- 6:41Speaker 1: Are we just using AI as a fancy patch when the whole system needs surgery?
- 6:46Speaker 1: Right.
- 6:46Speaker 0: Her argument was, Don't just optimize broken processes with AI.
- 6:51Speaker 0: You need to fundamentally redesign the underlying administrative workflows first, otherwise you're just making inefficiency faster.
- 6:58Speaker 1: It's a really important caution.
- 6:59Speaker 1: Don't paper over the cracks.
- 7:01Speaker 0: Exactly.
- 7:02Speaker 0: And speaking of risks, security was a big focus too.
- 7:05Speaker 0: Michael Giesner mentioned T-Systems talking about this a lot.
- 7:08Speaker 1: Using AI to fight AI threats.
- 7:10Speaker 0: Essentially, yeah.
- 7:11Speaker 0: As AI tools get more powerful for attackers, you need equally sophisticated AI defenses.
- 7:16Speaker 0: It's an arms race and security has to underpin all this innovation.
- 7:20Speaker 1: Which brings us neatly to the next big theme, right?
- 7:22Speaker 1: If you have sovereign platforms and secure AI, what's the goal?
- 7:27Speaker 1: It has to be about delivering better results, actual outcomes.
- 7:31Speaker 0: Exactly.
- 7:31Speaker 0: The whole modernization agenda.
- 7:33Speaker 0: Minister Carson Wildberger apparently set the tone with a very clear message.
- 7:37Speaker 0: Now it's about implementation.
- 7:39Speaker 0: Dirk Backolf and Nikolai Bieber echoed that urgency.
- 7:41Speaker 0: Implementation.
- 7:42Speaker 1: Implementation.
- 7:43Speaker 1: But implementation of what?
- 7:45Speaker 1: And how do you know if it's working?
- 7:47Speaker 0: That's the million dollar question.
- 7:48Speaker 0: And Lena Sophie Muller offered a really useful framework.
- 7:51Speaker 0: The Virking Strip.
- 7:52Speaker 0: or the outcome ladder?
- 7:53Speaker 1: The outcome ladder.
- 7:54Speaker 1: Explain that.
- 7:55Speaker 0: It's about shifting focus.
- 7:56Speaker 0: Stop just counting outputs like we launch fifty new digital services.
- 8:00Speaker 0: That's an output.
- 8:01Speaker 0: Okay.
- 8:01Speaker 0: Start measuring outcomes or impact.
- 8:04Speaker 0: Are citizens actually using those services?
- 8:06Speaker 0: Are they satisfied?
- 8:07Speaker 0: Is there trust in government increasing because of them?
- 8:09Speaker 0: That's the impact you want.
- 8:11Speaker 1: Ah, so it's not.
- 8:12Speaker 1: did we build it, but did it make a difference to people?
- 8:15Speaker 0: Precisely, it reframes the whole mission away from just bureaucratic box-sticking towards actual citizen value.
- 8:23Speaker 0: And the need is urgent.
- 8:24Speaker 0: How so?
- 8:25Speaker 0: Lena Sophie Miller cited data, apparently only fifteen percent of citizens feel public administration currently meets their expectations.
- 8:33Speaker 0: Karina Kreitzer, also really hammered this point home, focused on outcomes.
- 8:37Speaker 1: Okay, so to get those outcomes, you need the foundations right.
- 8:41Speaker 1: Where does that start?
- 8:42Speaker 0: Rigid to modernization.
- 8:44Speaker 0: Christian Fromm called it the essential basis for rethinking how administration works and the key technical piece for that seems to be Newt's.
- 8:51Speaker 1: Newt's national once-only technical system.
- 8:53Speaker 0: That's the one.
- 8:54Speaker 0: It's the system designed to finally let different government authorities exchange data securely and efficiently so you citizen don't have to provide the same information over and over again.
- 9:04Speaker 1: The once-only principle.
- 9:05Speaker 1: We've heard about that for years.
- 9:06Speaker 1: We
- 9:07Speaker 0: have.
- 9:07Speaker 0: And it feels like Newt's is the attempt to finally make it real.
- 9:10Speaker 0: It's a massive undertaking.
- 9:12Speaker 0: Connections are supposed to start happening in twenty twenty six.
- 9:14Speaker 1: It does feel overdue.
- 9:15Speaker 1: Wasn't there a quote about that?
- 9:16Speaker 0: Yeah, Jan Klum brought up the mandate from way back in two thousand one.
- 9:20Speaker 0: Data must walk, not citizens.
- 9:24Speaker 0: It really highlights how long this implementation journey has been.
- 9:27Speaker 0: Newt's is critical to finally deliver on that promise.
- 9:30Speaker 1: So Newt's helps data flow.
- 9:33Speaker 1: But how do you stop every agency building its own separate digital thing?
- 9:37Speaker 1: Avoid those silos.
- 9:39Speaker 0: Standardization again.
- 9:41Speaker 0: Julian Dierstein made that point.
- 9:42Speaker 0: We need to move past silo solutions.
- 9:44Speaker 0: And the answer seems to be the Deutschlands stack.
- 9:47Speaker 1: His Deutschlands stack.
- 9:47Speaker 1: What is that?
- 9:48Speaker 0: Think of it as a national toolkit.
- 9:50Speaker 0: Julian Dierstein and Esther Steverding described it as the central ecosystem.
- 9:55Speaker 0: It provides reusable building blocks, software components, APIs, standards.
- 9:59Speaker 1: So agencies can build digital services faster and more consistently?
- 10:02Speaker 0: That's the idea.
- 10:03Speaker 0: Use these common components instead of reinventing the wheel every time.
- 10:06Speaker 0: Speed, efficiency, consistency across federal, state, local levels.
- 10:10Speaker 1: Makes sense.
- 10:11Speaker 1: So what makes this whole modernization push likely to succeed this time?
- 10:16Speaker 0: Mattias Oberendorfer laid out three key drivers.
- 10:19Speaker 0: One, genuine political will.
- 10:22Speaker 0: Two, pressure from the market companies demanding better digital processes.
- 10:26Speaker 0: And three, critically, measurability.
- 10:29Speaker 0: Ah,
- 10:29Speaker 1: back to outcomes.
- 10:31Speaker 0: Exactly.
- 10:31Speaker 0: Setting concrete, measurable goals.
- 10:34Speaker 0: They mention things like enabling a business to be founded online within twenty-four hours, or the digital agency.
- 10:39Speaker 0: work and stay.
- 10:40Speaker 0: Tangible targets make it real.
- 10:42Speaker 0: Okay,
- 10:42Speaker 1: political will, market pressure, measuring outcomes.
- 10:45Speaker 1: That leads us to the final piece, maybe the most visible part for citizens.
- 10:49Speaker 0: Digital identity and the actual services people use.
- 10:51Speaker 0: Right, the EUDI
- 10:53Speaker 1: wallet, IIDS.
- 10:54Speaker 1: This is the infrastructure that lets citizens securely interact online yet.
- 10:58Speaker 0: It's the key enabler.
- 10:59Speaker 0: And we saw how it can combine with other tech for powerful results.
- 11:03Speaker 0: Dirk Backofen and Christine Nakfus-Nicolak showed a really interesting example.
- 11:06Speaker 0: Which was?
- 11:07Speaker 0: A single app that combines the EUDI wallet, your secure digital ID, with AI.
- 11:12Speaker 1: Okay, ID and AI together.
- 11:14Speaker 1: For what?
- 11:14Speaker 0: To streamline a common e-government process.
- 11:17Speaker 0: Their example was applying for a birth certificate needed for marriage.
- 11:21Speaker 0: The AI helps with the form filling.
- 11:23Speaker 0: The wallet provides secure authentication.
- 11:25Speaker 0: And it's
- 11:26Speaker 1: sovereign.
- 11:26Speaker 0: Hosted on the Sovereign T-Cloud, according to them.
- 11:29Speaker 0: So you get efficiency from AI, plus trust and security from the digital ID and the sovereign platform.
- 11:35Speaker 0: It's that combination.
- 11:36Speaker 0: That
- 11:37Speaker 1: really could change the user experience.
- 11:39Speaker 1: Less hassle, more trust.
- 11:41Speaker 0: That's the goal.
- 11:42Speaker 0: And the industry seems ready to build this out.
- 11:44Speaker 0: Dr.
- 11:44Speaker 0: Dominic Dimle noted the wallet forum's debut showed companies are looking to collaborate.
- 11:50Speaker 0: not just compete, to build this whole new digital ID ecosystem.
- 11:54Speaker 1: It's not just identity though, right?
- 11:56Speaker 1: Other foundational pieces need to be digital too.
- 11:59Speaker 0: Absolutely.
- 12:00Speaker 0: Things like payments.
- 12:01Speaker 0: Dirk Mullenweg mentioned MasterCard making its debut, signaling the importance of integrated digital payment options.
- 12:07Speaker 1: It all needs to connect.
- 12:08Speaker 0: Yes.
- 12:09Speaker 0: Christina Merida Zimmerman really summed it up.
- 12:11Speaker 0: You only get those measurable improvements in service quality with true end-to-end digital processes.
- 12:18Speaker 0: No more falling back to paper halfway through.
- 12:20Speaker 1: Okay, let's try and summarize SCCON.
- 12:23Speaker 1: What's the big picture?
- 12:24Speaker 0: The big picture is the shift is real.
- 12:27Speaker 0: We're moving definitively into the implementation phase.
- 12:30Speaker 0: It's happening now.
- 12:31Speaker 0: Driven
- 12:31Speaker 1: by what?
- 12:32Speaker 0: Driven by practical AI applications, underpinned by a strong demand for digital sovereignty, and enabled by common platforms like the Deutschlandstak and Newt's.
- 12:41Speaker 1: And the focus is squarely on
- 12:43Speaker 0: delivering measurable public value, not just launching tech, but making a tangible difference to citizens and businesses, moving from outputs to outcomes.
- 12:51Speaker 1: So the technology is maturing, the platforms are emerging, the political will seems to be there, but there's still that lingering question, isn't there, that critique we heard.
- 13:00Speaker 0: You mean the feedback from Sweden that Shubnam Elif Kokalo Obrich mentioned about bureaucracy and hierarchy being the real bottlenecks?
- 13:07Speaker 0: Yeah.
- 13:07Speaker 0: Voices like Zara Usdirk and Dr.
- 13:09Speaker 0: Nina Boom can't bring you back to that.
- 13:11Speaker 1: And Joshua Roach, Christine Nakvesnikolik, framing it as ultimately decisional, not technological.
- 13:16Speaker 1: The tech and ideas are often ready.
- 13:18Speaker 0: But are the organizations ready to adapt?
- 13:21Speaker 0: to make the hard choices, to actually use these new tools effectively and break down those internal barriers.
- 13:28Speaker 0: That seems to be the crux of
- 13:29Speaker 1: it.
- 13:29Speaker 1: So that leaves a final thought for you, our listeners.
- 13:32Speaker 1: The convention showed the sovereign tools, the AI accelerators, the platform approaches are increasingly available.
- 13:39Speaker 1: The question is, how will you navigate?
- 13:41Speaker 1: the internal landscape, the decision-making processes to ensure your projects leverage these tools, not just to produce outputs, but to deliver those real tangible outcomes for citizens.
- 13:52Speaker 0: That's the challenge ahead, moving beyond the tech to the transformation itself.
- 13:57Speaker 1: If you enjoyed this deep dive, new episodes drop every two weeks.
- 14:00Speaker 1: Also check out our other editions on cloud insights, sustainability and green ICT, digital products and services, health tech, defense tech, ICT and tech insights and artificial intelligence.
- 14:10Speaker 1: Thank you for listening and don't forget to subscribe wherever you get your content.