Latest / Omni Talk Retail / Danone’s 100-Year Mission to Redefine Health Through Food 🌱 | Ayla Ziz Interview at CGF 2025
Transcript
- 0:00Hello,
- 0:00everyone,
- 0:01welcome.
- 0:02This
- 0:02is
- 0:02OmniTalk
- 0:03Retail
- 0:04live
- 0:04from
- 0:04the
- 0:04Consumer
- 0:05Goods
- 0:05Forum
- 0:05in
- 0:06Amsterdam.
- 0:06I'm
- 0:07Anne
- 0:07Mazinga.
- 0:07And
- 0:08I'm
- 0:08Chris
- 0:08Walton.
- 0:08And
- 0:09we
- 0:09are
- 0:09coming
- 0:09to
- 0:09you
- 0:10live
- 0:11once
- 0:11again
- 0:11from
- 0:12the
- 0:12Vusion
- 0:12Group
- 0:12booth
- 0:13here
- 0:13at
- 0:14the
- 0:14Consumer
- 0:15Goods
- 0:15Forum
- 0:15conference.
- 0:16And
- 0:16standing
- 0:16between
- 0:17us,
- 0:17Chris
- 0:17and
- 0:17I
- 0:17are
- 0:18so
- 0:18lucky.
- 0:18We
- 0:19get
- 0:19to
- 0:19have
- 0:19the
- 0:19chief
- 0:20commercial
- 0:21and
- 0:21customer
- 0:21officer
- 0:22at
- 0:23Danone,
- 0:24Aila
- 0:24Z.
- 0:25Welcome
- 0:26and
- 0:26thank
- 0:26you
- 0:27so
- 0:27much
- 0:27for
- 0:27joining
- 0:27us
- 0:28today.
- 0:28Aila,
- 0:28thank
- 0:29you
- 0:29for
- 0:29having
- 0:29me.
- 0:30Yeah,
- 0:30so
- 0:30let's
- 0:30get
- 0:31started
- 0:31off
- 0:31by
- 0:31this
- 0:31now,
- 0:31Danone's
- 0:32been.
- 0:32You
- 0:32guys
- 0:32have
- 0:32been
- 0:33around
- 0:33for
- 0:33a
- 0:33long
- 0:33time,
- 0:33right?
- 0:34Like
- 0:341919,
- 0:35is
- 0:35that
- 0:36right?
- 0:37I
- 0:37was
- 0:37doing
- 0:37my
- 0:38research
- 0:38today
- 0:39and
- 0:39so
- 0:39you
- 0:39guys
- 0:39have
- 0:39been
- 0:40around
- 0:40for
- 0:40over
- 0:40100
- 0:41years,
- 0:41I
- 0:41guess.
- 0:42So
- 0:42what
- 0:43is
- 0:43it?
- 0:43How
- 0:43do
- 0:43you
- 0:44guys
- 0:44keep
- 0:45pace
- 0:45with
- 0:45the
- 0:46changing
- 0:46consumer
- 0:47needs,
- 0:47the
- 0:48changing
- 0:48consumer
- 0:48over
- 0:49that
- 0:49period
- 0:49of
- 0:49time,
- 0:49especially
- 0:50in
- 0:50today's
- 0:50digital
- 0:50age?
- 0:51Well,
- 0:52thank
- 0:53you
- 0:53for
- 0:53allowing
- 0:54me
- 0:54to
- 0:55give
- 0:55me
- 0:55that
- 0:55opportunity
- 0:56actually
- 0:56to
- 0:56talk
- 0:57about
- 0:57Danone.
- 0:58Yes,
- 0:58we
- 0:58were
- 0:58born
- 0:581919
- 0:59and
- 0:59guess
- 1:00what?
- 1:00What?
- 1:00We
- 1:01were
- 1:01born
- 1:01in
- 1:01Barcelona.
- 1:02The
- 1:02first
- 1:03yogurt
- 1:03ever
- 1:04was
- 1:04done
- 1:04in
- 1:04Barcelona
- 1:05by
- 1:05Mr.
- 1:05Isa
- 1:06Carrasso.
- 1:07And
- 1:07the
- 1:07reason
- 1:08for
- 1:08this,
- 1:08it
- 1:08was
- 1:08his
- 1:09son,
- 1:09Danny.
- 1:10Danone
- 1:13was
- 1:13sick,
- 1:14actually
- 1:14was
- 1:14having
- 1:14gut
- 1:15problems.
- 1:15And
- 1:15he
- 1:16was
- 1:16inspired
- 1:17by
- 1:17work
- 1:17done
- 1:18by
- 1:18a
- 1:18Nobel
- 1:19Prize
- 1:19about
- 1:19immunity
- 1:20and
- 1:20how
- 1:21yogurt
- 1:21can
- 1:22improve
- 1:22your
- 1:22health.
- 1:23And
- 1:23so
- 1:23he
- 1:23developed
- 1:24the
- 1:24first
- 1:24yogurt
- 1:25ever
- 1:25and
- 1:25it
- 1:25was
- 1:25sold
- 1:25in
- 1:26pharmacies.
- 1:27So
- 1:27really
- 1:27the
- 1:27essence
- 1:28of
- 1:28what
- 1:28we
- 1:28do
- 1:29is
- 1:29to
- 1:29answer
- 1:30consumer
- 1:30needs,
- 1:30to
- 1:31understand
- 1:31what's
- 1:31going
- 1:31in
- 1:32the
- 1:32market,
- 1:32sometimes
- 1:32even
- 1:33to
- 1:33anticipate
- 1:33consumer
- 1:34needs
- 1:34and
- 1:34to
- 1:34come
- 1:35with
- 1:35the
- 1:35right
- 1:35products.
- 1:36Our
- 1:36mission
- 1:36is
- 1:37bring
- 1:37health
- 1:37through
- 1:38food
- 1:38to
- 1:38as
- 1:38many
- 1:38as
- 1:39possible.
- 1:39So
- 1:40that
- 1:40really
- 1:40what
- 1:41our
- 1:41founder
- 1:42mission
- 1:43was
- 1:43to
- 1:44help
- 1:44his
- 1:44son
- 1:45translates
- 1:45now
- 1:46in
- 1:46everything
- 1:46we
- 1:46do.
- 1:47So
- 1:47we
- 1:47have
- 1:47reworked
- 1:48all
- 1:48our
- 1:48portfolio.
- 1:49You
- 1:50think
- 1:50about
- 1:50danone
- 1:51in
- 1:51the
- 1:5150s
- 1:52or
- 1:5260s,
- 1:52we
- 1:53used
- 1:53to
- 1:53have
- 1:53beer,
- 1:53we
- 1:54used
- 1:54to
- 1:54have
- 1:54biscuits.
- 1:55We
- 1:55have
- 1:55refocused
- 1:56completely
- 1:56our
- 1:57portfolio
- 1:57around
- 1:57the
- 1:58health
- 1:58because
- 1:58this
- 1:58is
- 1:59really
- 1:59what
- 1:59we
- 1:59want.
- 2:00Maybe
- 2:00a
- 2:00bit
- 2:00visionary,
- 2:01I
- 2:01would
- 2:01say.
- 2:01Our
- 2:02founders
- 2:02so
- 2:03really
- 2:03refocusing
- 2:04about
- 2:04health
- 2:04and
- 2:05becoming
- 2:06completely
- 2:06the
- 2:07essence
- 2:07of
- 2:07what
- 2:07we
- 2:07do.
- 2:08So
- 2:08we
- 2:08stick
- 2:08to
- 2:08one
- 2:09health,
- 2:09one
- 2:09planet.
- 2:10We
- 2:10see
- 2:11that
- 2:11consumers
- 2:11now
- 2:11are
- 2:12so
- 2:12much
- 2:13focusing
- 2:13on
- 2:13their
- 2:14health
- 2:14and
- 2:14how
- 2:15can
- 2:15they
- 2:15contribute
- 2:16positively
- 2:16to
- 2:16the
- 2:17planet
- 2:17as
- 2:17well.
- 2:17So
- 2:18everything
- 2:18you
- 2:19will
- 2:19see
- 2:19coming
- 2:19out
- 2:19of
- 2:20Dadan
- 2:20comes
- 2:20from
- 2:21there.
- 2:22So
- 2:22we
- 2:22see
- 2:23a
- 2:23lot
- 2:23of
- 2:23trends.
- 2:23For
- 2:23instance,
- 2:24the
- 2:24protein
- 2:25to
- 2:25have
- 2:25children
- 2:26yourself.
- 2:26Yes,
- 2:27we
- 2:27do,
- 2:27we
- 2:27do.
- 2:28So
- 2:28I'm
- 2:28sure
- 2:28some
- 2:29of
- 2:29your
- 2:29kids
- 2:29might
- 2:29add
- 2:30protein
- 2:30to
- 2:30their
- 2:31diet
- 2:31or
- 2:31are
- 2:32very
- 2:32health
- 2:32conscious.
- 2:32And
- 2:33what
- 2:33we
- 2:33see,
- 2:33I'D
- 2:34love
- 2:34to.
- 2:34Get
- 2:34more
- 2:34protein
- 2:34in
- 2:35my
- 2:35kids
- 2:35diet.
- 2:36Actually
- 2:36I'd
- 2:36love
- 2:37mine
- 2:37as
- 2:37well
- 2:37because
- 2:37I
- 2:38can
- 2:38see
- 2:38it's
- 2:38healthy
- 2:38aging.
- 2:39Actually
- 2:39it
- 2:40helps
- 2:40a
- 2:40lot.
- 2:40So
- 2:41what
- 2:41you
- 2:41see
- 2:41is
- 2:42this
- 2:42protein,
- 2:44it's
- 2:44super
- 2:45important
- 2:45and
- 2:46we
- 2:46know
- 2:46that
- 2:46it
- 2:47contributes
- 2:48to
- 2:48healthy
- 2:49aging.
- 2:49So
- 2:49we
- 2:50are
- 2:50developing
- 2:50a
- 2:51lot
- 2:51of,
- 2:51across
- 2:51all
- 2:52our
- 2:53brands,
- 2:54a
- 2:54range
- 2:54of
- 2:54products
- 2:54that
- 2:55answers
- 2:55consumer
- 2:55needs.
- 2:56And
- 2:57you
- 2:57see
- 2:57it,
- 2:57whether
- 2:57it's
- 2:58a
- 2:58drinkable,
- 2:58it's
- 2:58a
- 2:58yogurt,
- 2:59it's
- 2:59plant
- 2:59based
- 3:00or
- 3:00it's
- 3:00dairy,
- 3:01it
- 3:01translates
- 3:01in
- 3:02everything
- 3:02we
- 3:02do.
- 3:02So
- 3:03that's
- 3:03one
- 3:03example
- 3:04of
- 3:04what
- 3:04we
- 3:04do
- 3:04to
- 3:05really
- 3:05make
- 3:05sure
- 3:05that
- 3:06we're
- 3:06answering
- 3:06consumer
- 3:06needs,
- 3:07we're
- 3:07anticipating
- 3:08them
- 3:08with
- 3:08our
- 3:08portfolio
- 3:09and
- 3:09everything
- 3:09we
- 3:10need.
- 3:10But
- 3:10it
- 3:10is
- 3:11really
- 3:11ingrained
- 3:11in
- 3:11your
- 3:11DNA.
- 3:12That's
- 3:12the
- 3:12part
- 3:12of
- 3:12the
- 3:12story.
- 3:12I
- 3:13didn't
- 3:13know
- 3:13that
- 3:13you
- 3:13were
- 3:13once
- 3:14selling
- 3:14alcohol,
- 3:14but
- 3:14now
- 3:15it's
- 3:15like
- 3:15no,
- 3:16not
- 3:16going
- 3:16to
- 3:16work
- 3:16for
- 3:17us
- 3:17given
- 3:17the
- 3:17mission
- 3:17of
- 3:17the
- 3:18company.
- 3:18Yeah.
- 3:19And
- 3:19if
- 3:19you
- 3:19look
- 3:19at
- 3:20the
- 3:20ranking
- 3:21of
- 3:21ATNI,
- 3:21we
- 3:22have
- 3:2288%
- 3:22of
- 3:23our
- 3:23volume
- 3:23that
- 3:24are
- 3:24ranked
- 3:24as
- 3:24healthy.
- 3:25Right.
- 3:26Like
- 3:26with,
- 3:26with
- 3:27a
- 3:28star
- 3:28rating
- 3:29over
- 3:293.5.
- 3:30So
- 3:31the,
- 3:31our
- 3:32products,
- 3:32of
- 3:32course
- 3:32we
- 3:33have
- 3:33a
- 3:33part
- 3:33that
- 3:33is
- 3:33more
- 3:34indulgence,
- 3:34but
- 3:35it's
- 3:35more
- 3:35for
- 3:35the
- 3:35well
- 3:36being
- 3:36as
- 3:36well.
- 3:36But
- 3:37if
- 3:37you
- 3:37think
- 3:37about
- 3:37overall
- 3:38portfolio,
- 3:39it's
- 3:39amazingly
- 3:40focused
- 3:40on
- 3:40our
- 3:41mission.
- 3:42Well,
- 3:42I,
- 3:43I
- 3:43wonder,
- 3:44do
- 3:44you
- 3:45think
- 3:45that
- 3:45that's
- 3:46because
- 3:47the
- 3:47success
- 3:47that
- 3:47you've
- 3:48had,
- 3:48the
- 3:48sustainable
- 3:49growth
- 3:49that
- 3:49you've
- 3:50seen
- 3:50as
- 3:50a
- 3:50company
- 3:51over
- 3:51the
- 3:51last
- 3:51hundred
- 3:52plus
- 3:52years,
- 3:52do
- 3:53you
- 3:53think
- 3:53that's
- 3:53because
- 3:54you
- 3:54really
- 3:55picked
- 3:55a
- 3:55focus
- 3:56area
- 3:56or
- 3:57a
- 3:58theme
- 3:58to
- 3:58kind
- 3:59of
- 3:59center
- 3:59your
- 4:00company
- 4:00and
- 4:00everything
- 4:00that
- 4:01your
- 4:01company
- 4:01is
- 4:01doing
- 4:01around,
- 4:02do
- 4:02you
- 4:02think
- 4:02that's
- 4:03what's
- 4:03helped
- 4:03you
- 4:04stay
- 4:05sustainable
- 4:05and
- 4:06continue
- 4:06that
- 4:06growth?
- 4:07For
- 4:07sure.
- 4:08And
- 4:08obviously
- 4:09it's
- 4:09not
- 4:09enough.
- 4:09You
- 4:10have
- 4:10the
- 4:10right
- 4:10offer,
- 4:11so
- 4:11that's
- 4:11great.
- 4:11Now
- 4:12how
- 4:12do
- 4:12you
- 4:12make
- 4:12sure
- 4:13that
- 4:13consumers
- 4:13understand
- 4:14it,
- 4:14that
- 4:14you're
- 4:14executing
- 4:15it
- 4:15right
- 4:17on
- 4:17shelf?
- 4:18But
- 4:18equally
- 4:19how
- 4:19do
- 4:19you
- 4:19sustain
- 4:20innovation?
- 4:20Because
- 4:21if
- 4:21you
- 4:21came
- 4:21with
- 4:21the
- 4:21same
- 4:22product
- 4:22or
- 4:22portfolio
- 4:23that
- 4:23we
- 4:23used
- 4:23to
- 4:23have
- 4:2456
- 4:24years
- 4:25ago,
- 4:25we
- 4:25wouldn't
- 4:25be
- 4:26as
- 4:26successful
- 4:26as
- 4:27we
- 4:27are
- 4:27are
- 4:27today.
- 4:27So,
- 4:28so
- 4:28you
- 4:28need
- 4:28to
- 4:28keep
- 4:29that
- 4:29pace
- 4:29of
- 4:31surprising
- 4:32innovating,
- 4:33creating
- 4:33new
- 4:33segments.
- 4:34I
- 4:34mean
- 4:34if
- 4:34you
- 4:34think
- 4:35about
- 4:35plant
- 4:35based
- 4:35and
- 4:36Alpro
- 4:36in
- 4:36Europe,
- 4:37we
- 4:37created
- 4:37this
- 4:38segment
- 4:38from
- 4:38scratch.
- 4:39Right,
- 4:39Right.
- 4:39So.
- 4:40So
- 4:40you
- 4:40need
- 4:40to,
- 4:41you
- 4:41can't
- 4:41be
- 4:42complacent
- 4:42in
- 4:42our
- 4:42today's
- 4:43markets.
- 4:43So
- 4:44do
- 4:44you
- 4:44have
- 4:44any
- 4:45suggestions
- 4:46or
- 4:46even
- 4:47like
- 4:47success
- 4:48or
- 4:48failure
- 4:49stories
- 4:49of
- 4:50how
- 4:50you've
- 4:50done
- 4:50that
- 4:51in
- 4:51your
- 4:51role
- 4:51at
- 4:51Danone?
- 4:52So
- 4:52that
- 4:52like
- 4:53any
- 4:53Tactics
- 4:53that
- 4:53you'd
- 4:54share
- 4:54with
- 4:54the
- 4:54audience
- 4:55for
- 4:55how
- 4:55to
- 4:55keep.
- 4:56Keep
- 4:56forcing
- 4:57your
- 4:57companies
- 4:57or
- 4:58your
- 4:58organizations
- 4:59to
- 4:59keep
- 4:59innovating
- 5:00like
- 5:00that.
- 5:01Well,
- 5:02first,
- 5:02I
- 5:02don't
- 5:02like
- 5:03the
- 5:03word
- 5:03failure.
- 5:04That
- 5:04does
- 5:04not
- 5:04exist.
- 5:05Okay.
- 5:06So
- 5:06you
- 5:06learn.
- 5:07It's
- 5:07experiences
- 5:08where
- 5:08we
- 5:08learned
- 5:09and
- 5:09we
- 5:09grew
- 5:09up.
- 5:09So
- 5:10it
- 5:10wasn't
- 5:10this
- 5:11smooth
- 5:11journey
- 5:12where
- 5:12we
- 5:12went
- 5:12from,
- 5:13you
- 5:13know,
- 5:13pace,
- 5:14you
- 5:14know,
- 5:14we
- 5:14grew
- 5:155,
- 5:1510%.
- 5:165%?
- 5:16Well,
- 5:175.
- 5:18I
- 5:18wish
- 5:18it
- 5:18was
- 5:1810.
- 5:19Right.
- 5:19But
- 5:19let's
- 5:19say
- 5:20we
- 5:20grew,
- 5:20you
- 5:20know,
- 5:21CAGR
- 5:21and
- 5:21no
- 5:22problem.
- 5:22It's
- 5:23not
- 5:23right.
- 5:23Well,
- 5:24we
- 5:24had
- 5:24some
- 5:25period
- 5:25where
- 5:25it
- 5:25was
- 5:25tough,
- 5:26tougher.
- 5:26And
- 5:26when
- 5:27my
- 5:27advice,
- 5:28if
- 5:28I
- 5:28may,
- 5:28it's
- 5:28to
- 5:29be
- 5:29as
- 5:29close
- 5:29as
- 5:30you
- 5:30can
- 5:30to
- 5:30your
- 5:30consumer
- 5:31and
- 5:31to
- 5:31your
- 5:31shopper.
- 5:32Right.
- 5:32We
- 5:33sometimes
- 5:33we
- 5:33ignore
- 5:33the
- 5:34shopper.
- 5:34So
- 5:35really
- 5:35in
- 5:35store,
- 5:36the
- 5:36moment
- 5:36of
- 5:37truth,
- 5:37you
- 5:37know,
- 5:37when
- 5:37you
- 5:38are
- 5:38facing
- 5:38the
- 5:39customer
- 5:39and
- 5:39they
- 5:39have
- 5:39the
- 5:40choice
- 5:40around.
- 5:40They
- 5:41have
- 5:41three,
- 5:41four
- 5:41products.
- 5:42Which
- 5:42one
- 5:42are
- 5:43they
- 5:43picking?
- 5:43How
- 5:43would
- 5:43you
- 5:44make
- 5:44sure
- 5:44that
- 5:44they're
- 5:44picking
- 5:44the
- 5:45Danone
- 5:45product
- 5:45and
- 5:46they're
- 5:46not
- 5:46picking
- 5:46it
- 5:47yogurt,
- 5:47they're
- 5:47picking
- 5:48it
- 5:48Danone
- 5:48yogurt.
- 5:49Right.
- 5:50So
- 5:50that
- 5:50moment
- 5:51is
- 5:51super
- 5:51important.
- 5:51You
- 5:52keep
- 5:52the
- 5:52focus
- 5:52on
- 5:52it.
- 5:53So
- 5:53is
- 5:53there
- 5:54like
- 5:54I
- 5:55think
- 5:55a
- 5:55lot
- 5:55of
- 5:55companies
- 5:56are.
- 5:56It's
- 5:56true,
- 5:56they
- 5:57get
- 5:57that
- 5:57information,
- 5:57they
- 5:58look
- 5:58at
- 5:58focus
- 5:58group
- 5:58data.
- 5:59But
- 5:59is
- 5:59there
- 5:59something
- 6:00that
- 6:00you
- 6:00do
- 6:00with
- 6:01your
- 6:01organization
- 6:01at
- 6:01Denone
- 6:02to
- 6:02really
- 6:02get
- 6:02in
- 6:03and
- 6:03really
- 6:03get
- 6:04those
- 6:04insights
- 6:04from
- 6:05the
- 6:05consumer?
- 6:08To
- 6:08get
- 6:08consumer
- 6:09insights
- 6:10to
- 6:10the
- 6:11customer
- 6:11like
- 6:11you're
- 6:12saying?
- 6:12Yeah.
- 6:13And
- 6:13I
- 6:13mean
- 6:13for
- 6:13me
- 6:14one
- 6:14area
- 6:14is
- 6:14to
- 6:15make
- 6:15sure
- 6:16you
- 6:16keep
- 6:16your
- 6:16finger
- 6:17on
- 6:18the
- 6:18rhythm.
- 6:19Yeah.
- 6:19What
- 6:19is
- 6:19going
- 6:20on?
- 6:20So
- 6:20to
- 6:20feel
- 6:20any
- 6:21small
- 6:21signal
- 6:22go
- 6:23deeper.
- 6:23Okay.
- 6:24Do
- 6:24not
- 6:24ignore
- 6:25it
- 6:25because
- 6:25might
- 6:26be
- 6:26just
- 6:26the
- 6:27peak
- 6:27of
- 6:27the
- 6:27iceberg
- 6:28and
- 6:28there's
- 6:28a
- 6:28massive
- 6:29opportunity
- 6:29behind
- 6:30it.
- 6:30And
- 6:30then
- 6:30in
- 6:30today's
- 6:31world,
- 6:31you
- 6:31asked
- 6:31me
- 6:31the
- 6:31question
- 6:32earlier,
- 6:32how
- 6:32do
- 6:33we
- 6:33evolve
- 6:33in
- 6:33this
- 6:33digital
- 6:34world?
- 6:34That's
- 6:34what
- 6:34I
- 6:34was
- 6:34going
- 6:34to
- 6:34go.
- 6:35Next
- 6:36is
- 6:36going
- 6:36at
- 6:36such
- 6:37a
- 6:38fast
- 6:38pace.
- 6:39Right.
- 6:39It's
- 6:39crazy.
- 6:40So
- 6:40how
- 6:41do
- 6:41you
- 6:41keep
- 6:41that
- 6:41rhythm?
- 6:42I
- 6:43think,
- 6:43I
- 6:43mean
- 6:43it's
- 6:43a
- 6:44transformational
- 6:44journey.
- 6:45You
- 6:45have
- 6:45always
- 6:45to
- 6:46reinvent
- 6:46yourself.
- 6:47Right.
- 6:47Right.
- 6:47So
- 6:48I
- 6:48can
- 6:48give
- 6:48you
- 6:48one
- 6:49example
- 6:49of
- 6:49excellence
- 6:50in
- 6:50execution
- 6:50that
- 6:51we're
- 6:51doing
- 6:51for
- 6:51our
- 6:52field
- 6:52Salesforce
- 6:53in
- 6:53Europe.
- 6:54We
- 6:54are
- 6:54digitalizing
- 6:55the
- 6:55whole
- 6:55Salesforce.
- 6:56We're
- 6:56equipping
- 6:57them
- 6:57with
- 6:58AI
- 6:58supported
- 6:59tool
- 7:00to
- 7:00get
- 7:00the
- 7:00data
- 7:02from
- 7:02the
- 7:02consumer.
- 7:03What
- 7:03is
- 7:03happening
- 7:03in
- 7:04the
- 7:04shelf?
- 7:04How
- 7:05much
- 7:05are
- 7:05we
- 7:05selling?
- 7:06Are
- 7:06we
- 7:06really
- 7:06sticking
- 7:07to
- 7:07where,
- 7:07how
- 7:08the
- 7:08shelves
- 7:08should
- 7:08be?
- 7:09And
- 7:09the
- 7:10better
- 7:10we
- 7:10are
- 7:10in
- 7:11answering
- 7:11consumer
- 7:12needs
- 7:12faster.
- 7:13We
- 7:13are
- 7:13in
- 7:14terms
- 7:14of
- 7:14adapting
- 7:14ourselves
- 7:15to
- 7:16the
- 7:16segmentation
- 7:17in
- 7:17every
- 7:17shelf.
- 7:18You
- 7:18know,
- 7:18like
- 7:18then
- 7:19the
- 7:19consumer,
- 7:20in
- 7:20these
- 7:20three
- 7:20seconds
- 7:21that
- 7:21they're
- 7:21spending
- 7:21to
- 7:22pick
- 7:22your
- 7:22product,
- 7:23they
- 7:23pick
- 7:23yours.
- 7:24Well,
- 7:24I
- 7:24want
- 7:24to
- 7:24pressure
- 7:24on
- 7:24that
- 7:24too,
- 7:25because,
- 7:25you
- 7:25know,
- 7:25so
- 7:26much
- 7:26of
- 7:26the
- 7:27initial
- 7:27acclimation
- 7:28towards
- 7:28a
- 7:28brand
- 7:29or
- 7:29the
- 7:30new
- 7:30introduction
- 7:31to
- 7:31a
- 7:31brand
- 7:31also
- 7:31happens
- 7:31online,
- 7:32so
- 7:32it's
- 7:32not
- 7:32also
- 7:33on
- 7:33the
- 7:33shelf.
- 7:34So,
- 7:34you
- 7:34know,
- 7:34you
- 7:34mentioned,
- 7:35you
- 7:35know,
- 7:35the
- 7:35digitization
- 7:36that's
- 7:36at
- 7:36play
- 7:36here.
- 7:37How
- 7:37do
- 7:37you
- 7:38think
- 7:38about
- 7:38things
- 7:38or
- 7:38how
- 7:38have
- 7:38you
- 7:39had
- 7:39to
- 7:39adapt
- 7:39what
- 7:40you
- 7:40do
- 7:40differently
- 7:40to
- 7:41show
- 7:41up
- 7:41for
- 7:41the
- 7:41customer
- 7:42and
- 7:42in
- 7:42the
- 7:43digital
- 7:43space
- 7:43particularly
- 7:44too,
- 7:45for
- 7:45sure.
- 7:45And
- 7:45we've
- 7:46heard
- 7:46this
- 7:46morning,
- 7:46I
- 7:47think
- 7:47it
- 7:47was
- 7:47mentioned,
- 7:48that
- 7:48one
- 7:48third
- 7:48of
- 7:48our
- 7:49consumers
- 7:49go
- 7:49and
- 7:50look
- 7:50online
- 7:51before
- 7:51going
- 7:52in
- 7:53store
- 7:53and
- 7:53buying.
- 7:54Well,
- 7:54luckily
- 7:55they
- 7:55don't
- 7:55do
- 7:55it
- 7:55every
- 7:55time
- 7:56they
- 7:56buy
- 7:56yogurt.
- 7:56Right.
- 7:57Maybe
- 7:58more
- 7:58for
- 7:58some
- 7:58products
- 7:58than
- 7:59others.
- 7:59But
- 8:01my
- 8:01point
- 8:02is
- 8:02that
- 8:02it's
- 8:02becoming
- 8:03seamless.
- 8:03Right,
- 8:04Right.
- 8:04It's
- 8:04whether
- 8:05it's
- 8:05online
- 8:05or
- 8:06offline,
- 8:07whether
- 8:07it's
- 8:07on
- 8:08your
- 8:08WhatsApp
- 8:08application
- 8:09or
- 8:09what
- 8:09is
- 8:09in
- 8:09your
- 8:10Facebook
- 8:10or
- 8:10Twitter
- 8:11or
- 8:11TikTok,
- 8:12consumers
- 8:13are
- 8:13going
- 8:13across
- 8:13all
- 8:14these
- 8:14channels.
- 8:14I
- 8:14mean,
- 8:14look
- 8:15at
- 8:15ourselves.
- 8:15We
- 8:15go
- 8:15across
- 8:16all
- 8:16these
- 8:16channels.
- 8:16Right.
- 8:17So
- 8:17how
- 8:17do
- 8:17you
- 8:17make
- 8:18sure
- 8:18first
- 8:18your
- 8:18message
- 8:19is
- 8:19consistent
- 8:19across
- 8:20all
- 8:20the
- 8:20different
- 8:20tools
- 8:21and
- 8:21that
- 8:21you
- 8:21are
- 8:22relevant
- 8:22in
- 8:22every
- 8:23occasion?
- 8:24So
- 8:24when
- 8:24you
- 8:24are
- 8:25on
- 8:25the
- 8:25go
- 8:25or
- 8:25when
- 8:25you
- 8:26are
- 8:26in
- 8:26a
- 8:26train
- 8:26station
- 8:26or
- 8:27where
- 8:27you
- 8:27are
- 8:27in
- 8:27a
- 8:27restaurant,
- 8:28your
- 8:28mindset
- 8:29as
- 8:29a
- 8:29consumer
- 8:30is
- 8:30completely
- 8:30different.
- 8:31So
- 8:31our
- 8:31work
- 8:32as
- 8:32a
- 8:32brand
- 8:32and
- 8:33in
- 8:33sales
- 8:33is
- 8:33how
- 8:34do
- 8:34we
- 8:34make
- 8:34sure
- 8:34that
- 8:34you
- 8:35are
- 8:35really
- 8:35answering
- 8:35the
- 8:36consumer
- 8:36needs
- 8:36at
- 8:37this
- 8:37specific
- 8:37occasion?
- 8:39How
- 8:39do
- 8:39I
- 8:39make
- 8:39sure
- 8:39that
- 8:40you
- 8:40drink,
- 8:40you
- 8:41have
- 8:41Alpro
- 8:41milk
- 8:42and
- 8:42your
- 8:42cereals
- 8:43in
- 8:43the
- 8:43morning,
- 8:43or
- 8:44when
- 8:44you
- 8:44have
- 8:44a
- 8:44Skyr
- 8:45in
- 8:45the
- 8:45morning
- 8:45with
- 8:45your
- 8:45cereal?
- 8:46It's
- 8:46a
- 8:46Danone
- 8:47skier.
- 8:47Right.
- 8:48That's
- 8:48for
- 8:48breakfast
- 8:48occasion.
- 8:49And
- 8:49then
- 8:49I
- 8:49do
- 8:49the
- 8:50same
- 8:50for
- 8:50restaurant.
- 8:50I
- 8:50can
- 8:51tell
- 8:51you
- 8:51every
- 8:51occasion.
- 8:51I'd
- 8:51love
- 8:52to
- 8:52see
- 8:52your
- 8:52analysis
- 8:52of
- 8:53what
- 8:53consumer
- 8:53segment
- 8:54I
- 8:54fit
- 8:54into.
- 8:54Yes,
- 8:55100%.
- 8:55100%.
- 8:56Well,
- 8:57let's
- 8:57close
- 8:58with
- 8:58this
- 8:58question.
- 9:00One
- 9:00of
- 9:00the
- 9:00greatest
- 9:00parts
- 9:01of
- 9:01your
- 9:01job,
- 9:01I
- 9:01assume,
- 9:02is
- 9:02that
- 9:03you
- 9:03also
- 9:04are
- 9:04a
- 9:04consumer
- 9:05of
- 9:05the
- 9:05skyr,
- 9:06of
- 9:06the
- 9:06yogurt,
- 9:07of
- 9:07all
- 9:07the
- 9:07things.
- 9:09Tell
- 9:10me
- 9:10a
- 9:10little
- 9:10bit
- 9:10about
- 9:11how
- 9:12people
- 9:13in
- 9:13the
- 9:14Denone
- 9:14organization
- 9:15are
- 9:15really
- 9:16core
- 9:16to
- 9:17the
- 9:17success
- 9:18that
- 9:18you've
- 9:18had.
- 9:19Like,
- 9:19what
- 9:19role
- 9:20do
- 9:20you
- 9:20make
- 9:20sure
- 9:20that
- 9:21your
- 9:21colleagues
- 9:22play
- 9:22in
- 9:22making
- 9:23sure
- 9:23that
- 9:23you're
- 9:23serving
- 9:24the
- 9:24consumer
- 9:24as
- 9:24best
- 9:25you
- 9:25can?
- 9:26Well,
- 9:26I
- 9:26can
- 9:26tell
- 9:26you
- 9:27one
- 9:27thing.
- 9:27You
- 9:27know,
- 9:27it's
- 9:27been
- 9:28five
- 9:28years.
- 9:28I'm
- 9:28in
- 9:28Danone
- 9:29now.
- 9:30And
- 9:31one
- 9:31thing
- 9:32I
- 9:33was
- 9:33shocked
- 9:33at
- 9:33the
- 9:33beginning,
- 9:34but
- 9:34I
- 9:34fully
- 9:35understand
- 9:35now
- 9:36is
- 9:36how
- 9:37proud
- 9:37dine
- 9:37owners
- 9:37are
- 9:38of
- 9:38doing
- 9:38the
- 9:38job
- 9:39they're
- 9:39doing
- 9:39and
- 9:39serving
- 9:40a
- 9:40company
- 9:40that
- 9:40has
- 9:41a
- 9:41purpose
- 9:41that's
- 9:41beyond
- 9:42us.
- 9:42You
- 9:42know,
- 9:43like,
- 9:43you
- 9:43know
- 9:43that
- 9:43every
- 9:44time
- 9:44you
- 9:44sell
- 9:44something,
- 9:45you
- 9:45make
- 9:45this
- 9:46word
- 9:46a
- 9:46bit
- 9:46healthier
- 9:47and
- 9:47there's
- 9:48nothing
- 9:48better,
- 9:49right.
- 9:49Than
- 9:49to
- 9:49feel
- 9:50like
- 9:50you're
- 9:50really
- 9:50serving
- 9:51a
- 9:51purpose
- 9:51when
- 9:51you
- 9:52work.
- 9:52Yeah.
- 9:52So
- 9:52maybe
- 9:53that's
- 9:53one
- 9:53part
- 9:53of
- 9:54the
- 9:54answer
- 9:54to
- 9:54your
- 9:55question.
- 9:55That's
- 9:55a
- 9:56great
- 9:56answer.
- 9:57And
- 9:58then
- 9:58for
- 9:58sure
- 9:58we're
- 9:58proud
- 9:59of
- 9:59the
- 9:59products.
- 10:00We
- 10:00tried
- 10:00them
- 10:01all
- 10:01the
- 10:01time.
- 10:02We
- 10:02what
- 10:02we
- 10:02know
- 10:02as
- 10:03well
- 10:03and
- 10:03research
- 10:04hopefully
- 10:04will
- 10:04demonstrate
- 10:05that
- 10:05as
- 10:05well
- 10:05is
- 10:06that
- 10:06if
- 10:06you
- 10:06eat
- 10:07yogurt
- 10:07a
- 10:08day
- 10:08actually.
- 10:09And
- 10:09it's
- 10:11back
- 10:11it
- 10:11up
- 10:12a
- 10:12little
- 10:12bit
- 10:12thinking
- 10:12about
- 10:13the
- 10:13science
- 10:13we
- 10:13have
- 10:13behind
- 10:14us.
- 10:14Because
- 10:15what
- 10:15makes
- 10:15Danone
- 10:16unique,
- 10:16we
- 10:16talked
- 10:17about
- 10:17health
- 10:17through
- 10:17food
- 10:17to
- 10:18as
- 10:18many
- 10:18as
- 10:18possible,
- 10:18which
- 10:19our
- 10:19mission.
- 10:19Right.
- 10:20So
- 10:20we
- 10:21are
- 10:21unique.
- 10:21A
- 10:22unique
- 10:22CPG
- 10:23that
- 10:23has
- 10:23so
- 10:23many
- 10:23healthy
- 10:24products.
- 10:24Our
- 10:24brands
- 10:25and
- 10:25categories,
- 10:25we
- 10:26are
- 10:26operating
- 10:26on
- 10:27a
- 10:27growing
- 10:29categories,
- 10:30right.
- 10:30I
- 10:30mean,
- 10:31you
- 10:31ask
- 10:31Gen
- 10:31Z's
- 10:32today,
- 10:32they
- 10:32all
- 10:32like,
- 10:33you
- 10:33know,
- 10:33health,
- 10:34wellness,
- 10:35etc.
- 10:35So
- 10:36we
- 10:36are
- 10:36operating
- 10:36on
- 10:37volume
- 10:37and
- 10:37value.
- 10:38And
- 10:38the
- 10:39last
- 10:39point
- 10:39is
- 10:40how
- 10:40much
- 10:40we
- 10:41are
- 10:41basing
- 10:41everything
- 10:42we
- 10:42do
- 10:42on
- 10:42science.
- 10:43You
- 10:44know,
- 10:44we
- 10:44do.
- 10:44People
- 10:45might
- 10:45not
- 10:45know
- 10:45it,
- 10:46but
- 10:46we
- 10:46do
- 10:46intern
- 10:46on
- 10:47products
- 10:47that
- 10:47we
- 10:47call
- 10:47specialized
- 10:48nutrition
- 10:48that
- 10:49are
- 10:49dedicated
- 10:49for
- 10:49people
- 10:50who
- 10:50for
- 10:50example,
- 10:51do
- 10:52following
- 10:53an
- 10:53oncological
- 10:54treatment.
- 10:54Right.
- 10:55They
- 10:55are
- 10:55frail,
- 10:55they're
- 10:56fatigued.
- 10:56So
- 10:56how
- 10:56do
- 10:57you
- 10:57make
- 10:57sure
- 10:57that
- 10:57they
- 10:57recover
- 10:58muscles?
- 10:58High
- 10:59protein
- 10:59or
- 10:59they
- 10:59were
- 11:00on
- 11:00the
- 11:00GLP1
- 11:01treatment
- 11:01and
- 11:01they
- 11:01need
- 11:02to
- 11:02recover
- 11:02their
- 11:02muscles.
- 11:03Right.
- 11:03So
- 11:04we
- 11:04have
- 11:04super
- 11:04specialized
- 11:05products.
- 11:05We
- 11:06have
- 11:06even
- 11:06souvenir
- 11:07that
- 11:07I
- 11:07should
- 11:07take
- 11:07because
- 11:08it
- 11:08improves
- 11:08your
- 11:08memory.
- 11:09Right.
- 11:09After
- 11:1050
- 11:10years
- 11:10old.
- 11:11And
- 11:11actually
- 11:11it's
- 11:12preventative
- 11:12for
- 11:12Alzheimer's.
- 11:13So
- 11:13I
- 11:13certainly
- 11:14should
- 11:14take
- 11:14it
- 11:14every
- 11:15day.
- 11:15But
- 11:15my
- 11:15point
- 11:16is
- 11:16we
- 11:16take
- 11:16it.
- 11:16We
- 11:16have
- 11:17super
- 11:17specialized
- 11:18products
- 11:18and
- 11:19what
- 11:19we
- 11:19try
- 11:20to
- 11:20do
- 11:20is
- 11:20out
- 11:20of
- 11:21these
- 11:21products,
- 11:21how
- 11:21do
- 11:21we
- 11:21take
- 11:22this
- 11:22science
- 11:23and
- 11:23bring
- 11:23it
- 11:23to
- 11:24the
- 11:24mass
- 11:24market?
- 11:24Right.
- 11:25And
- 11:25there's.
- 11:26Honestly,
- 11:26I
- 11:26mean,
- 11:27I'm
- 11:27very
- 11:27proud
- 11:27of
- 11:28what
- 11:28we
- 11:28have
- 11:28been
- 11:29doing
- 11:29and
- 11:29how
- 11:29we
- 11:29are
- 11:30providing
- 11:30the
- 11:30support
- 11:31making
- 11:31this
- 11:31planet
- 11:32a
- 11:32better
- 11:32place.
- 11:33Yeah.
- 11:33So
- 11:33I
- 11:33got
- 11:33one
- 11:34more
- 11:34question
- 11:34for
- 11:34you,
- 11:34but
- 11:34I
- 11:35lost
- 11:35my
- 11:35train
- 11:35of
- 11:36thought.
- 11:36No,
- 11:36just
- 11:36kidding.
- 11:37So
- 11:39cgf,
- 11:39we
- 11:39gotta
- 11:40give.
- 11:40We
- 11:40gotta.
- 11:40We're
- 11:41at
- 11:41the
- 11:41conference.
- 11:41Have
- 11:42you
- 11:42been
- 11:42here
- 11:42before?
- 11:43Oh,
- 11:43yes,
- 11:43yes.
- 11:44How
- 11:44many
- 11:44times
- 11:44roughly
- 11:45do
- 11:45you
- 11:45lost
- 11:45count?
- 11:46I'm
- 11:47too
- 11:47old
- 11:47to
- 11:47tell
- 11:47you.
- 11:48Too
- 11:48old
- 11:48to
- 11:48tell
- 11:48me.
- 11:49All
- 11:49right,
- 11:49all
- 11:49right.
- 11:49But
- 11:50at
- 11:50least
- 11:5010.
- 11:51At
- 11:51least
- 11:5110.
- 11:51Wow.
- 11:52All
- 11:52right,
- 11:52very
- 11:52nice.
- 11:53We've
- 11:53got
- 11:53an
- 11:53expert
- 11:54here.
- 11:54So
- 11:54what's
- 11:54one
- 11:54piece
- 11:55of
- 11:55advice
- 11:55you'd
- 11:55be
- 11:55for
- 11:56the
- 11:56audience
- 11:56here
- 11:56at
- 11:56the
- 11:57Consumer
- 11:57Goods
- 11:57Forum?
- 11:58Oh,
- 11:59I
- 11:59don't
- 12:00know
- 12:00if
- 12:00I
- 12:00are
- 12:00giving
- 12:00advice,
- 12:01but
- 12:02I
- 12:02think
- 12:02we
- 12:02cannot
- 12:04transfer
- 12:04this
- 12:04planet
- 12:05alone.
- 12:06And
- 12:06the
- 12:06reason
- 12:06why
- 12:07I
- 12:07love
- 12:07being
- 12:08at
- 12:08the
- 12:08Consumer
- 12:08Goods
- 12:09Forum
- 12:09and
- 12:09I
- 12:09am
- 12:10also
- 12:10co
- 12:10chairing
- 12:10one
- 12:11of
- 12:11the
- 12:11coalition
- 12:11that's
- 12:12Healthier
- 12:12Lives
- 12:12Coalition
- 12:14is
- 12:15that
- 12:15promotes
- 12:15healthier
- 12:16and
- 12:16more
- 12:16sustainable
- 12:17lives
- 12:17across
- 12:18the
- 12:18industry.
- 12:20Because
- 12:20I
- 12:21believe
- 12:21we
- 12:21cannot
- 12:22move
- 12:22the
- 12:22needle
- 12:22unless
- 12:23we
- 12:23work
- 12:23at
- 12:23it
- 12:24hands
- 12:24in
- 12:24hand
- 12:24between
- 12:25retailers
- 12:25and
- 12:26manufacturers.
- 12:26So
- 12:27I
- 12:27would
- 12:27encourage
- 12:27everyone
- 12:28in
- 12:28the
- 12:28industry
- 12:29to
- 12:29join
- 12:29forces
- 12:30and
- 12:31no
- 12:31matter,
- 12:31you
- 12:31know,
- 12:31I
- 12:32told
- 12:32you,
- 12:32it's
- 12:32my
- 12:33showing
- 12:33off.
- 12:33We
- 12:33have
- 12:3488%
- 12:34of
- 12:34our
- 12:35portfolio
- 12:35that
- 12:35is
- 12:35healthy.
- 12:36Not
- 12:36at
- 12:36all.
- 12:36We
- 12:36would
- 12:36love
- 12:37everyone
- 12:37to
- 12:38bring
- 12:38it
- 12:38up.
- 12:38Right.
- 12:39Why?
- 12:39Because
- 12:39if
- 12:40to
- 12:40be
- 12:41that,
- 12:41to
- 12:41be
- 12:42at
- 12:42that
- 12:42level,
- 12:42it
- 12:43requires
- 12:43a
- 12:43lot
- 12:43of
- 12:43investments.
- 12:44Right.
- 12:45So
- 12:45I
- 12:45don't
- 12:46want
- 12:46to
- 12:46be
- 12:46non
- 12:47competitive
- 12:47versus
- 12:48my
- 12:48competitors.
- 12:48Right.
- 12:49I
- 12:49want
- 12:50to
- 12:50spend
- 12:51this
- 12:51money
- 12:51to
- 12:52sustain
- 12:52our
- 12:52planet,
- 12:53to
- 12:53stain
- 12:53my
- 12:53business,
- 12:54but
- 12:54at
- 12:54the
- 12:54same
- 12:54time
- 12:55engage
- 12:55all
- 12:55the
- 12:55others
- 12:56with
- 12:56us.
- 12:57And
- 12:57I
- 12:57think
- 12:57if
- 12:57there
- 12:57is
- 12:58one
- 12:58message
- 12:58is
- 12:58collaborate,
- 12:59engage,
- 13:00contribute
- 13:02and
- 13:02deliver.
- 13:02Right.
- 13:03Because
- 13:03that
- 13:03also
- 13:03means
- 13:03coordination
- 13:04and
- 13:04definition
- 13:04of
- 13:05standards
- 13:05too.
- 13:05Right.
- 13:06That
- 13:06you
- 13:06can
- 13:06all
- 13:06use
- 13:06and
- 13:07operate
- 13:07within.
- 13:08Absolutely.
- 13:08And
- 13:09it's
- 13:09no
- 13:09point
- 13:09of,
- 13:09you
- 13:10know,
- 13:10it's
- 13:10not
- 13:10about
- 13:10imposing,
- 13:11it's
- 13:11about
- 13:11co
- 13:12creation.
- 13:14Yeah.
- 13:14And
- 13:14giving
- 13:15all
- 13:15of
- 13:15your,
- 13:15all
- 13:16of
- 13:16the
- 13:16people
- 13:16working
- 13:16in
- 13:17the
- 13:17industry
- 13:17a
- 13:17little
- 13:17more
- 13:18purpose
- 13:18too
- 13:18to
- 13:18what
- 13:19they're
- 13:19doing
- 13:19every
- 13:19day
- 13:19as
- 13:20well,
- 13:20based
- 13:20on
- 13:21the
- 13:2180%
- 13:22of
- 13:22products
- 13:22that
- 13:23they're
- 13:23helping
- 13:23make
- 13:24the
- 13:24world
- 13:24healthier.
- 13:25Well,
- 13:25Aila
- 13:26Z,
- 13:26thank
- 13:26you
- 13:27so
- 13:27much
- 13:27for
- 13:28taking
- 13:28the
- 13:28time
- 13:28with
- 13:29us
- 13:29today.
- 13:29Thank
- 13:30you
- 13:30again
- 13:30to
- 13:30Vuzion
- 13:31Group
- 13:31for
- 13:31helping
- 13:32make
- 13:32all
- 13:32of
- 13:32our
- 13:32coverage
- 13:33here
- 13:33at
- 13:33Consumer
- 13:33Goods
- 13:34Forum
- 13:34possible.
- 13:35And
- 13:35stay
- 13:35tuned,
- 13:36we
- 13:36have
- 13:36so
- 13:37much
- 13:37more
- 13:37coming
- 13:37up
- 13:37for
- 13:38you
- 13:38later
- 13:38on
- 13:38today.
- 13:39And
- 13:39until
- 13:39then,
- 13:39be
- 13:40careful
- 13:40out
- 13:40there.