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HubSpot inline images in knowledge sources: agents read screenshots | Shipped Apr 2026
Your best help article says "see the diagram in step three," and until this year HubSpot's AI agents couldn't see the diagram. Now agents and assistants can read inline images in your HubSpot content, but only body images, up to ten per page, at 500 KB or less each. Here's what qualifies, where it shows up, and what to check first.
Who it's for: support leads, knowledge base owners, and HubSpot admins who run the customer agent or knowledge vaults and write screenshot-heavy help content.
HubSpot shipped inline image reading for HTML knowledge sources in Apr 2026. Here's where it stands as of…
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