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Transcript

Hazmat Training for Tow Operators: Expanding Your Business Beyond Recovery · Towing News Now

• 0:05
  Speaker 1: Welcome one and all to the American Towing Recovery Institute podcast.
• 0:08
  Speaker 1: I want to remind all of you that the American Towing Recovery Institute aims to promote professionalism, safety and education within the towing and recovery industry.
• 0:19
  Speaker 1: Remember, we provide training and certification programs for towing operators.
• 0:26
  Speaker 1: We also advocate for industry standards and best practices, support research and develop all new techniques, including research and development of electric and alternative fuel vehicles With extensive research, with the EV Clever app, available now on Apple and Google Play stores, Foster cooperation among industry stakeholders.
• 0:53
  Speaker 1: Please, if you need to contact us, we're always at wwwamtowri G Now.
• 1:04
  Speaker 1: Here is Towing News Now.
• 1:08
  Speaker 2: This is Towing News.
• 1:10
  Speaker 2: Now we have a follow-up of a story out of Alabama about an ex-officer who fatally shot a man during truck repossession.
• 1:19
  Speaker 2: We covered his trial a while back and he has been denied immunity.
• 1:25
  Speaker 3: As a result of the facts and evidence presented in this case.
• 1:28
  Speaker 3: The grand jury unanimously returned an indictment against Mack Bailey Marquette, charging him with the crime of murder.
• 1:38
  Speaker 4: After months of investigations into the shooting death of Steve Perkins, a former Decatur police officer is now charged with murder.
• 1:44
  Speaker 4: Morgan County District Attorney Scott Anderson announced Friday morning that Mack Marquette had been arrested for shooting and killing Steve Perkins in his front yard.
• 1:52
  Speaker 4: Law enforcement agencies have denied repeated requests to see body camera video from the night Perkins was killed.
• 1:59
  Speaker 4: Now his family will get to see it, but Anderson says he's keeping it from the public to avoid tainting the jury pool.
• 2:06
  Speaker 3: My job is to seek justice and do it the best that I can, and the best way that I can seek justice is to make sure that everybody gets a fair trial, and that that can only happen if we've got the largest jury pool in Morgan County that we can have.
• 2:21
  Speaker 4: He claims, previously released videos created rumors and speculation.
• 2:25
  Speaker 4: It's something he wishes to avoid, since the video will be used as evidence at trial.
• 2:31
  Speaker 3: As a result of posting the door count footage, you had untruths, half-truths, speculations, innuendos, rumors, and it just goes on and on, and all those were shared, and so that evidence, while it is still good evidence, is tainted with opinions.
• 2:56
  Speaker 2: We keep you updated if anything happens.
• 2:59
  Speaker 2: We have another follow-up story from a previous podcast out of Billings, Montana, when a tow truck company got removed from the police list rotation.
• 3:10
  Speaker 2: Now this tow truck company is suing the city.
• 3:14
  Speaker 5: When an accident happens, the police will sometimes call for a tow truck.
• 3:18
  Speaker 5: Anderson Towing has been permanently suspended from that rotation.
• 3:21
  Speaker 5: The company is now alleging that the city has violated its due process rights.
• 3:25
  Speaker 5: When police respond to a crash and a tow truck is needed, officers will not be calling Anderson Towing.
• 3:32
  Speaker 6: Essentially a death penalty for a towing business.
• 3:35
  Speaker 5: Matthew Monfortin is the attorney for Anderson Towing and says the suspension came about after a crash in downtown Billings.
• 3:42
  Speaker 6: This is a clear violation of Anderson to.
• 3:47
  Speaker 5: The court filing states a no notice or hearing from permanent suspension in v process clause of the 14t on a towing list when you a property right that sho away from the company.
• 4:04
  Speaker 6: Wit due process of law.
• 4:05
  Speaker 5: Retired District Court Judge Russell Fagg received a bill of more than $1,700 to pick up his dad's car.
• 4:11
  Speaker 5: Fagg said he was overcharged so he filed a complaint with the Office of Consumer Protection and later asked the city to take Anderson out of the rotation.
• 4:18
  Speaker 5: In a letter to the city attorney's office, russ Fagg said his goal is to have Anderson Towing taken out of the rotation for towing companies called by the BPD, so billing citizens are no longer subject to their price gaging and mistreatment.
• 4:32
  Speaker 6: The permanent removal was based on Judge Faggs' allegation from a tow that occurred a month ago.
• 4:39
  Speaker 5: In court documents, Chief St John stated in a letter to Anderson Towing the city of Billings received informal complaints from citizens regarding excessive invoices received from Anderson Towing.
• 4:48
  Speaker 5: Following local rotation calls, Anderson Towing is removed from the Billings local rotation.
• 4:53
  Speaker 5: This decision is permanent and will not be reconsidered.
• 4:57
  Speaker 6: We have never seen what those informal complaints are.
• 5:01
  Speaker 5: A spokesperson says police followed the same procedures as the state for tow truck complaints.
• 5:05
  Speaker 6: When Anderson Towing gets to have their day in court, we're going to have the evidence to disprove these allegations.
• 5:12
  Speaker 2: There's been a lot of stories about tow truck businesses having predatory practices, but here's a story about justice being served out of Pittsburgh, with an owner of a tow truck service now serving house arrest after pleading guilty A year and a half after we exposed a local tow truck operator charging victims as much as $11,000 a tow.
• 5:36
  Speaker 7: He's taking a plea deal to avoid possibly going to jail.
• 5:38
  Speaker 7: Kdk lead investigator, Andy Sheehan, first reported on the towing practices of Vince Fanik and Fanik Towing and Andy was there when Fanik went to court today.
• 5:47
  Speaker 8: You got a plea bargain Vince Facing 151 counts of fraud and theft by deception.
• 5:54
  Speaker 8: Tow truck operator Vince Fanik headed into District Judge James Hanley's courtroom, waiving his hearing and agreeing to make restitution to victims while pleading guilty to some charges.
• 6:06
  Speaker 9: I feel like he stole my car.
• 6:08
  Speaker 9: Yeah, I just want my car back.
• 6:09
  Speaker 8: The plea bargain comes a year and a half after we first exposed Fanex towing prosecutors' term predatory, charging some 36 victims $8,000, $9,000, $10,000 and as much as $11,000 to tow their cars short distances and holding the vehicles hostage until they pay up.
• 6:28
  Speaker 8: In each case, fannick charged the victims thousands for the tow and thousands more for phantom recovery, gate and administrative fees, alleged services which prosecutors say were never performed.
• 6:41
  Speaker 8: Instead of fighting the charges, fanik waived his hearing and will plead guilty to some counts when he's formally arraigned in May.
• 6:49
  Speaker 8: County detectives and members of the Attorney General's office would not reveal the details of the plea, but sources say he'll be on house arrest and need to make restitution to victims.
• 7:01
  Speaker 8: Didn't you have any second thoughts about your telling?
• 7:04
  Speaker 10: He's not going to talk to the press today.
• 7:06
  Speaker 8: Fanick said nothing leaving the court, but sources say as part of his agreement he'll be required to make a public service message about predatory towing.
• 7:16
  Speaker 8: Do you believe that this was predatory on these victims?
• 7:21
  Speaker 10: I mean the insurance companies agreed and paid for an awfully long time and he was offering services.
• 7:26
  Speaker 10: I don't really have an opinion either way.
• 7:28
  Speaker 8: After serving house arrest, making restitution and recording that public service announcement.
• 7:34
  Speaker 8: His attorney says Fannick will try to put this matter behind him.
• 7:38
  Speaker 8: She says he is leaving the towing business for good.
• 7:42
  Speaker 2: This is a reminder to all tow truck operators that we need to keep a good image.
• 7:48
  Speaker 2: Here's a story out of Charlotte, North Carolina, about a tow truck driver unknowingly delivering a stolen SUV to thieves.
• 7:59
  Speaker 12: An unsuspecting tow truck driver was caught in the middle of an elaborate scheme.
• 8:04
  Speaker 12: A dealership needed an SUV towed and the tow truck driver unknowingly dropped it off right into the hands of the thieves.
• 8:12
  Speaker 12: All this according to court documents.
• 8:15
  Speaker 13: It all started here at this parking lot you see behind me.
• 8:18
  Speaker 13: According to a search warrant, a tow truck driver came here to pick up that SUV and take it down to a dealership in South Carolina.
• 8:25
  Speaker 13: But when he got here that vehicle was nowhere to be found, and it turns out that's because another tow company had already picked it up, not knowing they were helping thieves.
• 8:36
  Speaker 13: Sam Serhal says he's still dumbfounded at how he fell for a scam, innocently and unknowingly helping thieves steal a 2023 Chevrolet Suburban.
• 8:47
  Speaker 13: In January he signed up to tow the SUV off this lot on Remount Road and drop it off three miles away at this Goodwill parking lot on Wilkinson Boulevard.
• 8:57
  Speaker 13: We negotiated a price of $145.
• 9:00
  Speaker 13: He did the job and was paid through Zell.
• 9:03
  Speaker 13: But in hindsight he says some things were suspicious.
• 9:07
  Speaker 14: The guy called me says drop it at the end of the parking lot and hide the keys in the gas tank.
• 9:13
  Speaker 14: I said dude, this is a 2023 vehicle.
• 9:16
  Speaker 14: You sure you want to do that in Charlotte?
• 9:18
  Speaker 14: You know, I said I hate to tell you that Charlotte, the old Charlotte, doesn't exist anymore.
• 9:31
  Speaker 13: Court documents say it was all a scheme by crooks who tricked Sir Hall and Central Dispatch, who post towing jobs, into taking the car to this lot where thieves picked it up.
• 9:37
  Speaker 13: I was like holy cow.
• 9:39
  Speaker 13: That guy played us.
• 9:41
  Speaker 13: Here's how Sir Hall believes it happened.
• 9:42
  Speaker 13: He says a dealership in South Carolina bought the car from Enterprise in Charlotte.
• 9:47
  Speaker 13: The tow job was posted to Central Dispatch, asking for a company to tow the vehicle to the South Carolina dealership.
• 9:54
  Speaker 13: But instead Sir Hall believes someone hacked into Central Dispatch and acted as a transport company, a middleman, to swipe the vehicle, possibly even creating fraudulent documents to gain access to the car.
• 10:08
  Speaker 13: The fraudulent transport company then told Sirha their tow trucks could not fit in the lot to grab the SUV, so they asked Sirha's company for help.
• 10:19
  Speaker 13: Now Sam Sirha tells me everything seemed legit.
• 10:22
  Speaker 13: It is why he is warning other companies To keep your guards up, especially in the line of work of tow truck companies.
• 10:37
  Speaker 13: Meanwhile, according to that search warrant, investigators were trying to find the person on the other end of that Zelle account, but according to a police report, they exhausted all their leads and came up short.
• 10:45
  Speaker 13: A small little extra tidbit here for you that Zelle account, though, was actually tied to another stolen vehicle in Kentucky.
• 10:52
  Speaker 2: We'll keep you updated on this story.
• 10:53
  Speaker 2: Here's a story about a tow truck in an accident that led to driving into a person's house in Lebanon, Ohio.
• 11:03
  Speaker 12: A woman in Warren County is alive tonight thanks to the sound of snapping tree branches.
• 11:08
  Speaker 6: Yeah.
• 11:08
  Speaker 6: So Tracy Schonkweiler was nearly run over by a tow truck while she was resting in her living room.
• 11:14
  Speaker 15: This all happening near the corner of Warren and East Street in downtown Lebanon, a tarp now covering a gaping hole in the house you're looking at here on Warren Street in Lebanon that's divided into apartments.
• 11:23
  Speaker 15: Just before lunchtime today, a tow truck carrying a car on its bed.
• 11:25
  Speaker 15: The BED WAS IN THE LIVING ROOM OF HER APARTMENT.
• 11:26
  Speaker 15: The BED WAS IN THE LIVING ROOM OF HER HOUSE YOU'RE LOOKING AT HERE ON WARREN STREET IN LEBANON.
• 11:28
  Speaker 15: That's DIVIDED INTO APARTMENTS.
• 11:29
  Speaker 15: Just BEFORE LUNCHTIME TODAY, a TOW TRUCK CARRYING A CAR ON ITS.
• 11:32
  Speaker 16: BED BLASTED IN A TRACY SCHONKWEILER STREET LE the house.
• 11:35
  Speaker 16: She was in the living room.
• 11:36
  Speaker 16: She was in the living room.
• 11:37
  Speaker 15: She was in the living room.
• 11:39
  Speaker 16: Sean Wilder was watching TV from a bed that's in the living room of her apartment At least that's where the bed was before a tow truck slammed through her living room wall.
• 11:52
  Speaker 15: It made it into the house.
• 11:53
  Speaker 15: He was going pretty fast.
• 11:54
  Speaker 16: Sean Wilder told me crashes at the intersection of Warren Street and East Street are not uncommon, but the sound on my bed and got up and started running.
• 12:03
  Speaker 16: I was about three feet from the bed when the tow truck, with the vehicle on the bed, came crashing through.
• 12:09
  Speaker 16: If I hadn't gotten up I would have been underneath the vehicle and wouldn't be talking to you right now.
• 12:14
  Speaker 15: Police say the ordeal began when the driver of the tow truck collided with a pickup truck a few feet away from Shankweiler's apartment.
• 12:20
  Speaker 15: The force of that crash pushed the tow truck into the corner of a brick house next to where SHOCKWILER'S APARTMENT.
• 12:23
  Speaker 15: The FORCE OF THAT CRASH PUSHED THE TOE TRUCK INTO THE CORNER OF A BRICK HOUSE NEXT TO WHERE SHOCKWILER LIVES, before COMING TO A SCREECHING STOP IN HER LIVING SPACE.
• 12:29
  Speaker 15: Shook OUR WHOLE FOUNDATION, nick DAVIS, lives IN THE BRICK HOUSE.
• 12:32
  Speaker 15: That WAS HIT no-transcript.
• 12:52
  Speaker 15: Well, two other tenants raced out of their apartments, along with Tracy Schoenquiler, who just had enough time to throw a robe on.
• 12:57
  Speaker 15: All those tenants are being helped by the Red Cross tonight.
• 13:00
  Speaker 15: The investigation into this crash and whether or not speed played a role is now ongoing.
• 13:06
  Speaker 2: Here's a story out of Los Angeles about a robbery suspect running over a pedestrian with a tow truck.
• 13:13
  Speaker 10: We begin this afternoon with breaking news in South LA.
• 13:15
  Speaker 10: Reports of a robbery involving a tow truck, then a man run over and rushed to a hospital.
• 13:21
  Speaker 11: Police are, in fact still searching for the suspect.
• 13:24
  Speaker 11: The tow truck is actually here just a little over a mile away from where it was initially stolen.
• 13:30
  Speaker 11: Witnesses here telling us that the driver behind the wheel was driving so fast that smoke was coming out of the tire of one of the cars that was towed and also the front tire of the tow truck itself.
• 13:41
  Speaker 11: Jacqueline Reyes was walking to an appointment when she saw a man lying in the middle of the street near 39th and Broadway Just after 10 30 am.
• 13:51
  Speaker 11: Lapd says they first got a report of a robbery involving a tow truck and later a call of a pedestrian being struck.
• 13:58
  Speaker 11: Reyes says police and paramedics were rushing to help the man who was hit, eventually putting him on a stretcher and rushing him to the hospital.
• 14:06
  Speaker 11: In fact, you can still see his clothes in the middle of the street.
• 14:10
  Speaker 12: There was an injury reported as a result of the incident.
• 14:13
  Speaker 12: He right now appears to be in stable condition.
• 14:16
  Speaker 11: LAPD Detective Christabel Yousef telling us officers detained a person of interest at first but ended up letting them go.
• 14:23
  Speaker 11: The driver who stole the tow truck, speeding off later, dumping it near Normandy Avenue and Martin Luther King Jr Boulevard before getting away, still canvassing and trying to sort everything out.
• 14:35
  Speaker 12: We don't want to put out anything prematurely.
• 14:37
  Speaker 11: At this point they are collecting and reviewing security camera footage and talking to witnesses to catch the person who did this, and investigators earlier were swabbing this car to try to find any DNA that'll link them to the suspect who stole this tow truck.
• 14:52
  Speaker 11: At this time they're just trying to get the tow truck in a way where it can be taken out.
• 14:57
  Speaker 2: We'll keep you updated on this story, listener.
• 15:01
  Speaker 2: Discretion ahead over a story of a tow truck driver's head getting run over by a man trying to flee a repo in Memphis, tennessee.
• 15:15
  Speaker 12: What appears to start as a routine repossession turns violent when a Memphis repo man gets underneath the wheel of a car and the driver backs over his head.
• 15:24
  Speaker 12: Ah F***.
• 15:29
  Speaker 17: F***.
• 15:30
  Speaker 12: Ah, oh, my God, I'm in my f***ing head Watch again from the beginning as the tow truck driver grabs the chains to secure this red Ford Focus a man runs behind him and hops into the driver's seat, turns on the ignition and hits reverse.
• 15:48
  Speaker 12: Memphis police say this unfolded just before 8 this morning here at the University Gardens Manor Apartments.
• 15:54
  Speaker 12: Get out of here.
• 15:55
  Speaker 12: Are you going to get sued boy folded?
• 15:56
  Speaker 12: Just before 8 this morning here at the University Gardens Manor Apartments, as the victim screams in pain, a woman can be seen disregarding him instead, directing the driver how to escape.
• 16:10
  Speaker 12: Memphis police say the man and woman fled the scene and miraculously, the victim is able to walk away, sharing his horrific experience on social media along with these pictures from his hospital bed showing his injuries.
• 16:24
  Speaker 12: Memphis police say the victim had abrasions on his head, a large black mark on the front of his sweatshirt, complained of arm pain and had to be shaken to be kept conscious.
• 16:36
  Speaker 8: It's hard to watch.
• 16:37
  Speaker 8: It's real hard to watch.
• 16:39
  Speaker 12: Neighbors who didn't want to be identified, all shaken by the video but also concerned with how the whole situation played out.
• 16:47
  Speaker 12: I feel sorry for him.
• 16:50
  Speaker 8: I don't think his job did him poor bro.
• 16:52
  Speaker 8: I don't think as a person that told cause he probably should have seen, he should have looked what was going on and decided not to put his head in the car.
• 17:01
  Speaker 12: Memphis police say a witness on scene told them they had sold that car to the woman in the video who they say wasn't making payments.
• 17:09
  Speaker 12: She told police she'd put the car up for repossession and contacted the repo man to pick it up.
• 17:15
  Speaker 2: We're praying for this tow truck operator's recovery and luckily we have news that the woman and man involved has been arrested.
• 17:27
  Speaker 18: All right, after the break I'll be right back.
• 17:33
  Speaker 19: Hi, I'm Perry Beatty.
• 17:34
  Speaker 19: Operate Flow Stop Hazmat Responder Network geared toward the towing and recovery industry with equipment and training for those individuals that respond to accidents that have fuel spills, cargo mishaps, helping them attain that business through hazmat certification put forth through OSHA.
• 18:01
  Speaker 1: Welcome back listeners.
• 18:02
  Speaker 1: You know you're listening to the new Towing News Channel.
• 18:06
  Speaker 1: Now I want to remind all of our listeners we are available on Spotify, itunes, pandora.
• 18:12
  Speaker 1: We are available on Spotify, itunes, pandora, stitcher, iheartmedia the number one in the country Amazon or wherever you get your podcasts.
• 18:22
  Speaker 1: Remember to tune in every week to Towing News Channel.
• 18:28
  Speaker 18: And here's your Hazmat Hint of the Week with Perry Beatty.
• 18:33
  Speaker 19: Don't leave money on the table.
• 18:34
  Speaker 19: You're already on scene, Dominate the scene, Handle the entire cleanup from not only vehicle recovery but any spillage that takes place.
• 18:46
  Speaker 19: The government wants it cleaned up.
• 18:48
  Speaker 19: You must be HAZWOPER certified to do reportable quantities.
• 18:52
  Speaker 19: Now reportable quantities.
• 18:55
  Speaker 18: Now reportable quantities.
• 18:57
  Speaker 18: Does that change state by state?
• 19:01
  Speaker 19: It does.
• 19:01
  Speaker 19: 55 US gallons is what the federal government puts out.
• 19:05
  Speaker 19: However, the states can come in and go.
• 19:13
  Speaker 19: That's fine if you're in thus and so state, but here our reportable quantity is 30 gallons, or this state says 25 gallons, and if it's one gallon that hits a body of water that supports marine life, then that's the reportable quantity.
• 19:31
  Speaker 18: And it's just the right thing to do in that situation especially, isn't it Right?
• 19:34
  Speaker 18: Thank you for that hazmat hint, and it's just the right thing to do in that situation especially, isn't it Right?
• 19:39
  Speaker 9: Thank you for that Hazmat hint Perry let everybody know how to reach you.
• 19:41
  Speaker 19: You can contact me on my toll-free number, 877-356-9767, or email me direct at perry at hazmatrncom.
• 19:57
  Speaker 19: That's perry P-E-R-R-Y at hazmatrn, h-a-z-m-a-t-r-ncom.
• 20:12
  Speaker 20: Thanks for listening to Towing News.
• 20:13
  Speaker 20: Now let's revisit our interview with Perry Beatty from the Midwest Regional Tow Show in September.
• 20:20
  Speaker 20: The following interview provides you with great information and an opportunity to make your business more profitable.
• 20:27
  Speaker 17: Welcome back listeners.
• 20:28
  Speaker 17: You've been listening to the American Towing Recovery Institute podcast with Wes Wilburn.
• 20:33
  Speaker 17: Dj Harrington, our special guest, is coming up in a minute.
• 20:36
  Speaker 17: Here, wes, let me turn it over to you and you introduce our guest and get him going here.
• 20:42
  Speaker 18: I certainly will.
• 20:43
  Speaker 18: You know, the towing industry is a great industry and you meet a lot of acquaintances and some friends and this gentleman here is a true friend has proven that to me over many decades.
• 20:53
  Speaker 18: When I got involved with rec master in the early 90s, education was not on a lot of people's minds as a matter of fact, it was ridiculed many times, etc.
• 21:05
  Speaker 18: This gentleman here that I'm about to introduce did exactly the opposite.
• 21:09
  Speaker 18: He was president of the north carolina towing and recovery profession.
• 21:11
  Speaker 18: Towing recovery professionals in north carolina excuse me, I got I'm about to introduce did exactly the opposite.
• 21:13
  Speaker 18: He was president of the North Carolina Towing and Recovery Professionals of North Carolina Excuse me, I got the name wrong and at that point that was a very strong organization with very strong leadership that did a lot of different things.
• 21:23
  Speaker 18: And this gentleman had an active towing business in Charlotte, north Carolina, and was president of the association I don't remember it was me and Terry or myself at first came and introduced the concept of rec master and formalized training to the association.
• 21:40
  Speaker 18: Instead of shunning us, perry Beatty did exactly the opposite.
• 21:46
  Speaker 18: He welcomed us with open arms, came to the class himself to see what was going on, didn't send his employees, came to the class himself to see what was going on, didn't send his employees, came to the class himself to see what was going on with it and then, when he liked what he saw, he activated the association to help support it with a scholarship program and hosted classes himself.
• 22:04
  Speaker 18: Like I say, he's become a friend, we became a friend.
• 22:08
  Speaker 18: I stayed in his home many times in those classes, which in the early days.
• 22:11
  Speaker 18: The hospitality was nice and also saving the money for a hotel room in the beginning was very nice as well.
• 22:19
  Speaker 18: We struggled to get education going in the industry.
• 22:21
  Speaker 18: So without further ado, I'd like to introduce Perry Beatty with FlowStop and Hazmat Responder Network.
• 22:27
  Speaker 18: Perry, would you take a moment and introduce yourself to the listeners?
• 22:32
  Speaker 19: Okay, thank you, wes.
• 22:33
  Speaker 19: You pretty well summed it up on how we got connected.
• 22:37
  Speaker 19: That was a big turning point in my days of towing and I've seen the boost that it put in the drivers once they came back from a training session.
• 22:52
  Speaker 19: I had the opportunity to change career paths.
• 22:59
  Speaker 18: Well, before we I don't mean to interrupt, but before we get there talk a little bit about your background.
• 23:03
  Speaker 18: How did you get involved in the towing industry?
• 23:06
  Speaker 19: Okay, well, I grew up working in my dad and uncle's service station in Charlotte as a kid and I think I got bit with a wrecker bug at about 10 years of age and by the time I was 14, I felt like I was pretty proficient on light-duty recovery.
• 23:25
  Speaker 19: And when I was 16, I think three days after I'd gotten my driver's license, I had to actually go out on a wreck response.
• 23:34
  Speaker 19: Call myself Car overturned down an embankment.
• 23:38
  Speaker 19: I'd been at it for six years riding shotgun.
• 23:42
  Speaker 19: It wasn't anything that scared me.
• 23:45
  Speaker 19: I knew exactly what to do and the bystanders and law enforcement just was in awe of a kid coming out and doing that.
• 23:53
  Speaker 19: And I built a reputation doing light duty recovery.
• 23:59
  Speaker 19: Didn't know this until I'd gotten on up in years, but as my friends retired from law enforcement, they would make the mention that if they ever had a serious accident and requested tow trucks, they were always hoping that it would be me to show up.
• 24:18
  Speaker 19: Then it wouldn't be an issue getting the road clear, and that thrilled me, knowing that I was looked at as such.
• 24:31
  Speaker 18: Now your father and your uncle.
• 24:33
  Speaker 18: They treated the towing business like a tire machine.
• 24:35
  Speaker 18: Right, it was just another piece of the service station.
• 24:38
  Speaker 18: That's it.
• 24:39
  Speaker 19: My dad didn't think that towing alone would afford a business platform and I disagreed.
• 24:49
  Speaker 19: I seen the opportunity and I disagreed.
• 24:50
  Speaker 19: I seen the opportunity Now going back.
• 24:52
  Speaker 19: I graduated from high school, had to register with the Selective Service.
• 24:58
  Speaker 19: There was a little war game going on in Southeast Asia called Vietnam Right, and it's the only lottery that I've ever won.
• 25:07
  Speaker 19: My number was three.
• 25:09
  Speaker 19: So when I got called up the third time, I threw the towel in.
• 25:13
  Speaker 19: I was pretty much a draft dodger and I was going to a community college to stay out of the military because fighting wasn't anything on my bucket list.
• 25:25
  Speaker 19: But I went in, served two years active duty, came back my dad asked me to come back and help him and I told him I said the only thing that I want to focus on is towing.
• 25:36
  Speaker 19: So I had the opportunity.
• 25:39
  Speaker 19: Five years later I bought his interest in the towing part of it out, moved away from the service station and then started building up and got in the heavy A couple years after I'd left the service station bought a set of lift cushions and we were off and running.
• 26:05
  Speaker 18: Well, as the producers say, it's time to take a break.
• 26:07
  Speaker 18: So we're going to take a quick break, hang around, and we're going to talk more about what Perry's doing today.
• 26:12
  Speaker 9: So we're going to take a quick break, hang around and we're going to talk more about what Perry's doing today For electric and other alternative fuel vehicles.
• 26:18
  Speaker 9: We have developed an app that gives you all the manufacturers 411 for when that 911 happens, whether you are a fire tow or police, we got you covered.
• 26:28
  Speaker 9: To find the EV Clever app, go to your Apple or Google Play store for a 30-day free trial.
• 26:34
  Speaker 2: We also offer the National Tow Operator Certification, an independently sourced virtual testing program covering light duty, heavy duty, electric and alternative fuel vehicle.
• 26:47
  Speaker 17: All right guys, welcome back.
• 26:49
  Speaker 17: We are live from the Midwest Regional Tow Show.
• 26:51
  Speaker 17: We have one of the greatest guys in the industry as our guest, perry Beatty.
• 26:57
  Speaker 17: That I've known for years, but I have to tell everyone, just like Wes and I, this is a gentleman who stands for the flag and kneels for the cross.
• 27:07
  Speaker 17: So he believes in our industry and we believe in Perry so much.
• 27:13
  Speaker 17: So, wes, I'll turn it back over to you and I thank you, wes, for bringing him on to the episode, because he's our type of guy.
• 27:21
  Speaker 18: Dragged him in, kicking and screaming kind of like you did to me, dj.
• 27:24
  Speaker 18: Kind of like you did to me, hey.
• 27:26
  Speaker 17: I got to tell you you were number three in the draft.
• 27:29
  Speaker 17: I was number seven in the draft and I became the librarian at Port Dix, new Jersey.
• 27:37
  Speaker 18: Yeah, I registered for that, but no draft was going on when I was of age.
• 27:43
  Speaker 17: We won the lottery that year yeah.
• 27:47
  Speaker 18: God bless you all for serving the country.
• 27:48
  Speaker 18: All right, so tell us how you got from starting your own towing only operation I know you built it up real big how you got from there to where you are today okay, um, fast forward a decade from the 80s to the beginning of the 90s.
• 28:08
  Speaker 19: Um, the program has whopperER is put together by the federal government.
• 28:15
  Speaker 19: Right, they use three different agencies.
• 28:18
  Speaker 19: You've got DOT, epa and OSHA.
• 28:23
  Speaker 19: Okay, osha is the law.
• 28:25
  Speaker 19: They came together, published March 6, 1990, the HAZWOPER program, and it fell in with Superfund sites, abandoned sites that had contaminated property and so forth.
• 28:43
  Speaker 19: Those had to be taken care of not to spread disease, and so forth.
• 28:46
  Speaker 19: Well then, it got to where.
• 28:47
  Speaker 19: If there was an accident on the highway and a substantial hydrocarbon spill diesel fuel, if you will that had to be cleaned up.
• 28:57
  Speaker 19: And there's another deal that was published in 76, referred to as RACRA, which is Resource Conservation and Recovery Act, and it basically means restoring the property back to its original state.
• 29:14
  Speaker 19: So if you have an accident that spills 50, 100 gallons of diesel, all that has to be cleaned up and put right back in the original state before the accident.
• 29:25
  Speaker 19: Well, in doing so, the government requires the individuals that engage in that to be HAZWOPER certified, right?
• 29:34
  Speaker 19: Okay, so we were going out to accidents involving spills, but yet I had the ability, the equipment and the knowledge to do it, but I didn't have what they referred to as certification, so they wouldn't allow me to do it.
• 29:50
  Speaker 19: And in baseball you get to go to the plate and swing three times and miss and you're out, right.
• 29:57
  Speaker 19: So where I'm leading into, we had a jackknife in Charlotte on one of the interstates.
• 30:04
  Speaker 19: Rush hour traffic Got there.
• 30:07
  Speaker 19: Trooper told me to get it out of the road, but a man in civilian clothes told me not to touch it.
• 30:13
  Speaker 19: He was with the EPA and they didn't want to do any cross-contamination.
• 30:17
  Speaker 19: They had a company coming out that was going to sifle off the tank so it wouldn't leak any further and clean up what it had spilled.
• 30:26
  Speaker 19: Well, they had a 20-minute ETA that turned into two and a half hours.
• 30:32
  Speaker 19: Oh, wow, okay.
• 30:34
  Speaker 19: The media with their live-eye helicopter flying around showing my heavy on the side of the interstate.
• 30:42
  Speaker 19: Naturally your fake news.
• 30:45
  Speaker 19: They say the wrecker can't handle moving the truck and that was not the case, right.
• 30:51
  Speaker 19: Two more of those deals happened within about a month's period.
• 30:55
  Speaker 19: So I got heated up enough where I called to find out what you had to do to do that kind of work get certified and the person I spoke to in the north carolina epa directed me to a training facility and I took two of my people.
• 31:13
  Speaker 19: We went and got certified and over a period of about five months I put another company together, now Charlotte's in what's called the Piedmont of the Carolinas.
• 31:25
  Speaker 19: So I thought a hundred mile radius is going to be about my best response area.
• 31:31
  Speaker 19: So I'll call this Piedmont Environmental Response Team and then use the acronym PERC.
• 31:38
  Speaker 19: So we started off.
• 31:40
  Speaker 19: All our literature said have a spill, make it a PERC alert, all right.
• 31:46
  Speaker 19: So we were doing a lot of towing for a lot of your common carriers.
• 31:52
  Speaker 19: I won't name them all, but I had a good of telling for a lot of your common carriers.
• 31:55
  Speaker 19: I won't name them all, but I had a good list of about a dozen and I already had a rapport with their safety directors for working their accidents, went to them, told them what our new services were, that we were offering Instant client base and we stayed up with keeping up with the latest technology as far as equipment and so forth.
• 32:18
  Speaker 19: I got to the point where I could even test the soil on scene to make sure that I'd removed all the contaminated dirt before I did a backfill seed and straw.
• 32:30
  Speaker 19: So I sell the business in 98, and I stay on with the company until the end of 99, and I go home.
• 32:41
  Speaker 19: Well, I kind of milled around with a couple ideas and I came up with a lightweight, chemical, hydrocarbon-resistant inflatable that would block off the exit ports of storm drains that are static drain lines, and I put the name FlowStop on it.
• 33:00
  Speaker 19: That's what it does stops the flow and I received a patent in 2004 for that.
• 33:06
  Speaker 19: And it just enlarged.
• 33:10
  Speaker 19: We just came up with more product offering and it just enlarged.
• 33:14
  Speaker 19: We just came up with more product offering.
• 33:17
  Speaker 19: And then, at the urging of Tor's wife asking me to show them how to do that, I went and got certified as an instructor and then put HazMat Responder Network together and I traveled around the eastern seaboard doing HAZWOPER classes.
• 33:35
  Speaker 18: Texas is not the eastern seaboard, perry Well.
• 33:37
  Speaker 19: I know, but I love those guys down there.
• 33:40
  Speaker 18: Shout out to Mike and Laney Phillips great people, oh yeah, so yeah.
• 33:45
  Speaker 18: And so, as he says, the eastern seaboard, it's more than just that.
• 33:49
  Speaker 18: I don't know at least east of the Mississippi.
• 33:52
  Speaker 18: Hang around.
• 33:52
  Speaker 18: Eastern seaboard, it's more than just that.
• 33:53
  Speaker 18: I don't.
• 33:53
  Speaker 18: At least east of the mississippi?
• 33:53
  Speaker 18: Uh, hang around.
• 33:54
  Speaker 18: We're going to take a quick break and we're going to get right into what the hazmat responder network is and what it can help you with the best towing companies offer a combination of great training, efficient operations, along with quality supplies.
• 34:10
  Speaker 10: towing equipment direct is committed to help your towing company stay ahead of the competition by providing the best quality of towing equipment and supplies.
• 34:18
  Speaker 10: Here's why you should choose Towing Equipment Direct for all of your towing supply needs.
• 34:23
  Speaker 10: We provide affordable towing supplies and equipment.
• 34:26
  Speaker 10: All towing supplies and equipment are made from the latest technology and we supply products from the most respected brands in the towing industry, offering the widest variety of towing supplies and equipment in New England.
• 34:38
  Speaker 10: If you're not using the latest towing equipment, there's a good chance your company has fallen behind.
• 34:44
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• 34:48
  Speaker 10: In many cases, the quality of your equipment and supplies can make a huge difference.
• 34:53
  Speaker 10: Our representatives are knowledgeable in the towing industry, so for the best towing equipment and supplies, count on the team at Towing Equipment Direct.
• 35:01
  Speaker 10: Browse our catalog online at towingequipmentdirectcom or give us a call at 910-747-9000.
• 35:10
  Speaker 10: That's 910-747-9000.
• 35:12
  Speaker 10: We look forward to serving you.
• 35:16
  Speaker 17: Welcome back, guys.
• 35:16
  Speaker 17: We're live at the Midwest Regional Tow Show.
• 35:19
  Speaker 17: As you probably know from this episode, wes Wilburn, dj Harrington, the Tow Doctor, and our special guest, perry Beatty.
• 35:26
  Speaker 17: Wonderful interview I want all of you to remember.
• 35:30
  Speaker 17: Share us with your friends, with fellow towers, our hotline if you want to hear more guests like Perry, just dial 706-409-5603 and let Wes and I know that's who you'd like to hear on another episode and we'll do our best, like we've been doing here at the Midwest Regional Tow Show up here in Mason Ohio.
• 35:52
  Speaker 18: Wes, let me turn it over to you so you developed the Flow Stop product, took on a whole line of products to help the towing industry and then got involved in the Hazmat Responders Network, which is an educational format which matter to our listeners.
• 36:12
  Speaker 18: I've done the 40-hour course.
• 36:14
  Speaker 18: I've done the eight-hour tank update.
• 36:16
  Speaker 18: I don't know that I said that perfect on the update but I've done them both.
• 36:21
  Speaker 18: Perry, it's not only informative, perry's an interesting speaker that can keep you interested in the subject matter.
• 36:26
  Speaker 18: Let's face it that subject matter can be slightly dry at times and Perry does a good job of keeping it interesting and keeping it moving and sharing with you information that actually relates to your day-to-day operations, more than just going by the book and spouting out a bunch of technical information.
• 36:43
  Speaker 18: That's one of the things I like about his instructional style.
• 36:46
  Speaker 18: So, perry, go ahead where we left off and keep moving forward with how you developed this thing.
• 36:55
  Speaker 19: Okay With HazMat Responder Network.
• 36:58
  Speaker 19: No one was specifically assisting the towing market on doing spill response, on doing spill response, and it was a big plus if a company had the ability to do both the cleanup and the recovery of the vehicle.
• 37:19
  Speaker 19: And the authorities love you know as well as I do one call gets it all covered so they don't have two different entities in the way of each other getting a job done.
• 37:30
  Speaker 19: So a lot of Hazmat Responder Network is a lot of classroom for all your regulations and rules that are set up through those three agencies.
• 37:45
  Speaker 19: I mentioned at the beginning of the podcast beginning of the podcast However, a lot of what I experienced actually in the field doing the work I bring to the table, offering this in the same training.
• 38:02
  Speaker 19: Well, we get a lot of tanker overturns In doing so.
• 38:07
  Speaker 19: There's three main cargo tanks that haul Class III, which are your hydrocarbon flammable fluids, and then your Class VI chemicals poisons, and your Class VIII, which are your corrosives.
• 38:22
  Speaker 19: They're all hauled in three different type of cargo tank trailers.
• 38:26
  Speaker 19: So I took it upon myself to build these with all the apparatus and importance that you'll find on these, and show how to safely ground and bond and transfer those products.
• 38:40
  Speaker 18: Yeah, so just to clarify with our listeners, he built demos that are just like the real tank, but it's a tabletop version where you can roll it into a garage bay and one of them, actually, he puts an aluminum slide in there and you get the sensation or the experience of drilling the side of a tanker for a pump-off.
• 39:04
  Speaker 18: I did it.
• 39:04
  Speaker 18: There's pictures of me on Facebook doing it at the class, but these are desktop mini tankers that can be rolled into a classroom and trained and they're an excellent training tool.
• 39:15
  Speaker 18: Excellent training tool.
• 39:17
  Speaker 19: The one that I have built that simulates a fuel hauler.
• 39:21
  Speaker 19: We can rotate 90 degrees to simulate an overturn.
• 39:26
  Speaker 19: And the beauty of it.
• 39:27
  Speaker 19: Everything on it is designed to fail.
• 39:30
  Speaker 19: Okay, and with that being said, we have the tools and the equipment to stop the leaks so we can prepare it for offload.
• 39:39
  Speaker 19: And then, once we offload it, then we stand it upright again and we can show everybody how you approach that, to stop leaks and so forth, to get it prepared to transfer the load and then safely upright.
• 39:56
  Speaker 18: And the same with chemical and corrosive haulers too and you hold these classes all over the I'm going to say east of the mississippi is more accurate, not trying to correct you, but yeah, um, if somebody wants to do a class on their own or attend a class, how do they get in touch with you?
• 40:15
  Speaker 19: Well, if they contact me, Hazmat Responder, network Flow Stop.
• 40:20
  Speaker 19: Both share the same toll-free number.
• 40:22
  Speaker 19: They call that any time.
• 40:24
  Speaker 19: I'm like the old-school tow truck driver I'll answer the phone any time you do the same.
• 40:31
  Speaker 18: Yeah, what is that toll-free number?
• 40:32
  Speaker 19: It's 877-356-9767.
• 40:39
  Speaker 19: That's correct.
• 40:42
  Speaker 18: Good, we have you checking.
• 40:43
  Speaker 18: What about a website?
• 40:44
  Speaker 19: Website is hazmatrn for Responder Network hazmatrncom.
• 40:56
  Speaker 18: So, Perry, why should a towing company consider getting involved in this and not just letting some other entity do this?
• 41:03
  Speaker 18: I mean, are they leaving money on the ground?
• 41:06
  Speaker 19: Well, absolutely.
• 41:08
  Speaker 19: This would broaden out their scope of performance and services offered, and it's not just limited to traffic accidents.
• 41:18
  Speaker 19: Once we got established and known with the authorities, companies started calling us for like a loading dock, mishap spills on private property, construction, so forth, and it was a good revenue producer, so it also assisted in getting the road opened up.
• 41:42
  Speaker 19: Like I mentioned earlier, the authorities really appreciated that, so it opened a lot more doors and it even created more business for the towing side of things, because we had that ability to do it all.
• 41:58
  Speaker 18: Yeah, that makes a lot of sense.
• 41:59
  Speaker 18: Different towing companies I know around the country have done that.
• 42:02
  Speaker 18: That's one of the things they talk about and forward-thinking companies work with other towing companies that develop their hazmat company work with other towing companies that develop their hazmat company work with other towing companies.
• 42:13
  Speaker 18: I know John Redmond in Virginia is one that I know personally that developed a cleanup company and works with other towing companies.
• 42:20
  Speaker 18: It's simply business and it's simple business decisions.
• 42:25
  Speaker 18: So when somebody comes and takes their 40-hour course, how long does that certification last for?
• 42:34
  Speaker 18: Is it a certification or qualification?
• 42:37
  Speaker 19: No, it's a certification, okay, okay, and it's good for 12 months.
• 42:41
  Speaker 19: At the conclusion of the 12 months following the training, then OSHA requires the technician to have eight hours annual refresher so they don't have to go through the 40-hour course again.
• 42:58
  Speaker 19: Just on a yearly basis, an eight-hour refresher right and then I offer that tank class as a annual refresher it's a one-day class and also have a refresher for incident commander.
• 43:11
  Speaker 19: On-scene supervisor.
• 43:13
  Speaker 18: Okay.
• 43:14
  Speaker 19: Yeah.
• 43:15
  Speaker 18: And not only towing operators, but fire personnel and whatnot.
• 43:20
  Speaker 18: Take this 40-hour course with you.
• 43:22
  Speaker 19: Sometimes the fire service has sent reps and firefighters to it, but bear in mind they don't do cleanup and disposal.
• 43:34
  Speaker 19: So there's three levels of hazmat.
• 43:38
  Speaker 19: You've got your awareness.
• 43:39
  Speaker 19: That's only eight hours and the only thing that you're able to do is witness and respond as far as reporting to authorities.
• 43:50
  Speaker 19: Then you have operation, which is a 24-hour course and it allows you to remotely stop the spill from spreading.
• 44:00
  Speaker 19: But then you have technician, which allows you to go in, stop it at the source of the leak, clean it up and dispose of it according to the EPA OSHA guidelines.
• 44:14
  Speaker 18: So one of the things you bring to the table is to help folks keep up with all these different what they can do, what they can't do, etc.
• 44:21
  Speaker 18: And can back it up with validation.
• 44:24
  Speaker 18: Exactly, that's huge, because that's a whole jungle in itself, isn't it?
• 44:29
  Speaker 19: and when we conclude the 40-hour class, uh, I give a list of vendors that have uh products and services that'll help them.
• 44:39
  Speaker 19: It's not locked in on that, but it gives them a starting point where to go for supplies and uh like insurance, for that matter to cover it so.
• 44:51
  Speaker 18: So it's a full service organization, organization helping the towing operator.
• 44:55
  Speaker 18: Completely go in that direction.
• 44:57
  Speaker 18: I try to leave no rock unturned.
• 44:59
  Speaker 18: God bless you.
• 45:00
  Speaker 18: You've always been very thorough like that.
• 45:02
  Speaker 18: Anything you'd like to share with us in closing?
• 45:08
  Speaker 19: I'm just pleased to see people take on elevating their service level up Right and I've seen a lot of success in the past eight years.
• 45:22
  Speaker 18: Yeah, and I've seen a lot of it as well.
• 45:24
  Speaker 18: You've helped a lot of organizations grow their business and be able to take care of their families better and that's huge and control their own destiny a little bit too.
• 45:33
  Speaker 18: Everybody knows the value of that.
• 45:36
  Speaker 18: Well, perry, I can't thank you enough for taking time on a busy morning.
• 45:40
  Speaker 18: The show is open.
• 45:41
  Speaker 18: There's people all over the floor and I got Perry away from his booth, so we're going to kick him out of here.
• 45:45
  Speaker 18: We're going to thank him and kick him out of here and let him go back to his booth to answer questions.
• 45:49
  Speaker 18: It looks like he's got to line up from here.
• 45:50
  Speaker 18: So, perry, thank you so much for taking your time on this busy morning.
• 45:54
  Speaker 17: Wes thanks for having me, Perry.
• 45:57
  Speaker 17: Thank you very much.
• 45:58
  Speaker 17: You guys have all been listening to the American Tone Recovery Institute podcast Wes Wilburn and DJ Harry.
• 46:05
  Speaker 18: I want to thank all our listeners for listening, click, like and enjoy.
• 46:09
  Speaker 18: Be safe out there there and God bless.