Latest / Imagine If with Doone Roisin | Health, Wealth & Wisdom for Women (formerly Female Startup Club Podcast) / 6 Quick Questions with Girls Get Off co-founder Viv Conway (Part 2)
Transcript
- 0:00Welcome back. Here are the six quick questions. The question number one is what's your why? Why do you wake up every day and put energy and soul and all the things into this business?
- 0:21I will never forget the – can I have a quick – do they have to be quick answers or not? This will be a medium answer. Nah, nah. Give us the medium answer. I'll give you the medium answer. Look, I have always been for the gals. I love seeing girls get out there and, like, just, you know, taking one for the team and getting out there and owning their shit, you know? And I will never forget the first testimonial we had from a lady, and she said –
- 0:45this vibrator's changed my life. I'd never orgasmed before. I grew up in a very Catholic religious household, went to Catholic school, and I had never talked about this. And she said, this has genuinely changed my life. I'm buying them for my two sisters for Christmas. Thank you so much. And that was the first...
- 1:01testimonial light that we'd had. And I remember Joe and I were both like, this is next level. Like, this is just so cool knowing that this is actually such a game changer for some people. And it genuinely is life-changing because of the shame that is held around this topic. And it's just like, it's so freeing for people. That is the why. Love it. Love that. So cool. Number two is, what's been your favorite marketing moment so far? Favorite marketing moment would be...
- 1:31Oh, there's been so many. I reckon the costumes in various places in Australia was very funny. It was very humiliating for me personally, but it was, you know, it was a small price to pay based on, like, the engagement that they got. Like, someone licked my forehead in Melbourne in one of the videos.
- 1:53Like, it was so full on. No. Oh, my God. I mean, I've watched that sexy dance video that went viral that we reposted of you. I've watched it, like, I reckon 50 times. I just love it. Like, for some reason, there is just something about how it hits with the music and the vibes and, like, it's just...
- 2:13Well, if you scroll back, there's another one that I did in Melbourne and another one that I did in Coogee. And I tell you what, people on a Sunday afternoon in Coogee, way more open to dancing than commuters at five o'clock on a Friday in Melbourne. That was a tough crowd. Yeah, look, that's been a real, really cool marketing moment. I think another one would have to be a couple of billboards that we did around Christmas time. We had
- 2:37like just breaking through some of those obstacles. You know, we weren't allowed to have it at one site. We got it on the site that was even better. We were able to really stir the pot, which led to some press coverage for us. And really what we had on the billboard was like,
- 2:57Aucklanders are coming, so can you, which was in reference to the Aucklanders who'd been in a longer lockdown. They were coming to our beach town. And so it really stirred the pot for a few people who complained about us to the ASA, the Advertising Standards Authority. But that in turn just meant that we, the billboard we did, we just did a fake mock-up on our Instagram account
- 3:16we'd been like, oh, God, people have complained about us. The audience was obviously like, oh, my God, you know, that's ridiculous. And then we just did a fake billboard of, like, Karen will give you something to moan about. And I reckon that was just the funniest. That was just one of the funniest pieces of content. And, like, everyone loved it. We were just having fun with it. It was stirring the pot. It was just the cherry on top for me. Love that. That is so lol. Lol. Oh, my God.
- 3:44Posture number three, go-to resource. Where are you learning? This changes all the time. Do you know, a couple of years ago, I would have said books, and now I'm podcast. I'm a podcast girl. I'm a very consistent podcast listener, always listening to podcasts. But if there's something specific I want to learn, YouTube.
- 4:04Mm-hmm. What's like something, you know, a channel, either podcast or YouTube that you've learned something really good recently? Well, today I've been putting together a series of content for, we need a better title, but it's going to be like 10 days of dick or something. And so I've been learning penis massage techniques. I've been on YouTube today watching someone like massage a dildo. So look, that's something that I've been learning today. Lucky I wasn't in the office. Lucky I was working from home.
- 4:34Oh, my God. That is so low. So funny. I'm like, you can't make this up. I didn't even know that was on YouTube. All right. Okay. It is. Well, it is. Yeah. So, yeah. Anything goes there. Anything goes. And then, look, otherwise I just got podcasts that I listen to and switch them up a little bit here and there. But, yeah, look, those are my channels.
- 4:58Very good. I appreciate it. Thank you. Question number four, any rituals that help you win the day? Always. Oh, I've got to be up early. Yeah, orgasms, essential part of your well-being. Look, running's a really big one for me. I find that, you know, I found stress management really interesting over the years. I'm a pretty chill person when it comes to my personal life, but things really do get to me sometimes. And I'm the kind of person who will lose sleep over the
- 5:27Oh, did we say that the wrong way? Or like, oh, there's something happening. We've done something wrong. Or like, how was that interaction? So yeah, often if I'm waking up at 2 or 3 a.m., then I know that something's wrong. But I will say hands down that exercise for me,
- 5:42whether that's like swimming in the ocean or whether that's running, which is my current thing, that's just, it's night and day. There's the difference between, I know that if I'm a little bit on edge, I can go for a run, especially if I go with my mates and I can just talk about stuff. It just dissipates like...
- 5:59Of course, some things are going to be more stressful than like a run can solve, but there's a lot of things where it will solve it. So, yeah, that's crucial for me. And getting enough sleep, I know it's not really groundbreaking, is it, but super important. I'm a sleeper. I'm like, I just need all the sleep I can get. Otherwise, I'll like feel like I need to vomit.
- 6:19a reality that I live with. I know. Question number five, what's the worst money mistake you've made and how much did it cost? Oh God, what do you want to know? Look, one of the worst money mistakes we made was trusting someone else to source product for us, which led to
- 6:44huge delays, we thought, okay, it's COVID, it's China, we can't get over there. Let's outsource it to these experts who have people in China. They can do a better job for us. Take it off our plate. Are we name dropping? We can't. Oh, no, we can't because we've signed something to say that we won't. Does it sound like, should I do some sounds like?
- 7:07If anyone wants to know, you can DM me after. I can't say anything. But look, I said we only had one product for 18 months. We wanted to have our second product launched within six months. It took us a whole extra year. By the time we'd had months working with these people and then had gone, okay, we just need to do this ourselves because –
- 7:31things were not getting done. Like I think the last straw was, okay, we need these drawings done. And they sent us back drawings, which they'd sent us in October. It was, it was mental. And then we, when we went into it ourselves and just sorted it out, God, that was a learning curve, but it was a really good lesson. And actions speak louder than words. Like people can be really good salespeople or really good at having a conversation, talking to you, managing your expectations, but you have
- 8:01It's like dating, you know? What's actually going... What are the facts? Where are we actually at right now? Not where would you like to be at, not what are they saying. And look, that's our fault for not being more proactive about it. We definitely learned our lesson, but we had... Yeah, look, that just...
- 8:16meant at the time we were, you know, another mistake. We had more staff at the time. We were creating lots of content. We had staff creating content, but what did we have to sell to people? One product. So we literally were just paying staff and paying ourselves to entertain people. Woohoo! Entertain people who'd already purchased from us for like, you know, a year. So that just had like a real snowball effect. I couldn't even, I couldn't tell, it would have been hundreds of thousands of dollars. Did you get the money back?
- 8:46Or you just like walked away from it? We hadn't even got to the stage of paying. Maybe we'd paid some money. Honestly, can't remember. No, actually, yeah, we got half of our money back. But like the money lost and not being able to sell to people and having paid staff was... Opportunity cost. Yeah, opportunity cost was huge. Yeah, but, you know, we bounced back from these things. Yeah, I'm so curious because I feel like...
- 9:11It could be someone that I have in my mind that I continue to hear this story about or a version of this story. Last question, number six, what's just a crazy story? I feel like you've already shared so many bangers, but, like, any final ones to throw in the mix? We have a Slack channel called For The Plot because there are so many stories that happen regularly and,
- 9:36And things that people say to me that I'm like, I just can't make this shit up. Like someone needs to make it. Like this is how people write TV shows because you just –
- 9:47like in the moment, one that springs to mind, which just like cracks me up all the time. We've done quite a lot of like expos and trade shows. I love doing them because you understand what, you know, who your target customer is, what they're actually buying, what the questions that they ask are, because once you've done like 10 of them, you're like, people are just going to ask me the same thing, you know? So it's so good for market research. But...
- 10:07One of the times I was talking to someone, I said, you know, this is Missy. This is our best-selling toy. This is like an air pulse technology. So it's very different from a traditional vibrator. And straight away, this lady was like, so different from the one that I'm wearing right now. And I'm like, oh, yeah, if you're wearing, and I'm just deadpan. I'm so desensitized now to this. But at the time, I'm like, Bella's standing next to me. I'm like, oh, man, I wish she was listening. Yeah.
- 10:31I'm like, yeah, if you're wearing a toy right now, it's probably quite different. She's like, he's been controlling it this whole time, pointing to her husband. He's got like his hand in his pocket, obviously, on the app. And I'm just like, wow, that's amazing. I love that for you guys. And I'm like, they walked away and I was like. So good. Well, just who am I supposed to share this with? So it goes in the Slake channel because you just can't make this shit up.
- 10:54That is so fucking funny. You should publish like a coffee table book. It's like our like the Slack channel. I'm like, I'm so happy I looked that lovely lady in the eyes while she was getting off. That was just, that's just made my day. That's a, that's a good one. That was a great one to end on. Thank you so much. I have loved this. I hope that you come back for a part two. Absolutely. Thank you so much for having me on and you have a great day. Love this for us. Thank you.
- 11:26Hey, it's June here. Thanks for listening to this amazing episode of the Female Startup Club podcast. If you're a fan of the show and want even more of the good stuff, I'd recommend checking out femalestartupclub.com where you can subscribe to our free newsletter. We send it out weekly covering female founder business news, insights and learnings in D2C, and interesting business resources.
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