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Mastering Workplace Harmony: Proactive Conflict Resolution with Nicole Posner

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S2:E8

In this episode of Secrets of Learning and Development, hosts Julia and Valerie welcome Nicole Posner, an expert mediator and executive conflict coach. With a background in PR and psychology, Nicole shares how her early experiences in a toxic work environment inspired her to specialise in workplace conflict resolution and leadership coaching.

Nicole discusses the importance of proactive communication, the role of listening in preventing misunderstandings, and the unseen factors that drive conflict. Drawing on years of experience…

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