Latest / Marketplace Proverbs and Coffee with Ernie-A Proverb Per Day Keeps Stinking Thinking At Bay / Marketplace Proverbs & Coffee With Ernie

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Marketplace Proverbs & Coffee With Ernie · Marketplace Proverbs and Coffee with Ernie-A Proverb Per Day Keeps Stinking Thinking At Bay

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  SPEAKER_00: The best time to call someone is when you don't have to.
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  SPEAKER_00: In business and in life,
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  SPEAKER_00: relationships thrive on care that's not tied to a sale,
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  SPEAKER_00: a deadline,
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  SPEAKER_00: or an agenda.
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  Sometimes the most powerful thing you can do is reach out just
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  because someone came to mind.
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  Today,
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  our focus is Proverbs 27,
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  verses 23 through 27,
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  because it's the 27th day of the month.
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  SPEAKER_00: Hi,
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  SPEAKER_00: I'm Ernie Lansford,
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  SPEAKER_00: and this is Marketplace Proverbs and Coffee with Ernie,
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  SPEAKER_00: where a proverb a day keeps stinking thinking away.
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  SPEAKER_00: I'm Ernie Lansford,
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  and my desire is to help you connect biblical wisdom to
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  everyday marketplace
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  SPEAKER_00: decisions,
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  SPEAKER_00: allowing you to build relationships that outlast any transactions.
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  SPEAKER_00: We work to do our best,
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  SPEAKER_00: really,
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  SPEAKER_00: to bring timeless biblical wisdom and truth into the marketplace.
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  where influence is real,
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  choices are constant,
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  and relationships matter the most.
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  SPEAKER_00: So,
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  pour yourself a cup of coffee or whatever it is you drink when
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  this particular
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  SPEAKER_00: podcast comes on,
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  SPEAKER_00: and let's get started.
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  SPEAKER_00: Today,
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  SPEAKER_00: I'm sharing from Chapter 27 of Marketplace Proverbs,
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  SPEAKER_00: Volume 2,
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  SPEAKER_00: Micro to Macro,
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  SPEAKER_00: The Ripple Effect of Influence,
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  SPEAKER_00: written by yours truly and co-author John Kluter.
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  So I'm going to be reading from the CSB translation or version
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  of Proverbs 27,
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  SPEAKER_00: verses 23 through 27.
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  SPEAKER_00: Know well the condition of your flock,
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  SPEAKER_00: and pay attention to your herds,
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  SPEAKER_00: for wealth is not forever,
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  SPEAKER_00: not even a crown lasts all time.
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  When hay is removed and new growth appears and the grain from
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  the hills is gathered
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  SPEAKER_00: in,
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  SPEAKER_00: lambs will provide your clothing and goats the price of a field.
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  SPEAKER_00: There will be enough goat's milk for your food,
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  SPEAKER_00: food for your household,
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  SPEAKER_00: and nourishment for your servants.
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  SPEAKER_00: That's Proverbs 27, verses 23 through 27.
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  SPEAKER_00: From my perspective, this passage isn't just about farming.
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  SPEAKER_00: It's about stewardship.
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  And just like flocks and herds need daily care,
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  relationships require consistent attention.
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  SPEAKER_00: Neglect really weakens them.
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  SPEAKER_00: Nurturing strengthens them.
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  SPEAKER_00: In my early years,
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  SPEAKER_00: a family elder,
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  SPEAKER_00: my grandmother Powell,
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  SPEAKER_00: shared a principle I've never forgotten.
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  When someone comes to mind outside of a recent conversation or
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  planned interaction,
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  SPEAKER_00: the Holy Spirit may be prompting you to pray for them,
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  SPEAKER_00: so reach out.
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  SPEAKER_00: I've seen this proven over and over.
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  Sometimes it's been weeks or months since I last spoke with
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  someone inside a
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  SPEAKER_00: customer's organization,
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  SPEAKER_00: and suddenly that individual comes to mind.
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  SPEAKER_00: And when I called or even send a handwritten card,
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  SPEAKER_00: I often hear,
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  SPEAKER_00: wow,
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  SPEAKER_00: I was just about to call you,
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  SPEAKER_00: or I've been meaning to reach out.
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  Now,
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  even when there wasn't an immediate need,
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  the connection was strengthened.
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  SPEAKER_00: And many times,
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  a follow-up conversation uncovered opportunities to help with a
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  project or provide
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  SPEAKER_00: a solution or a prayer request.
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  Handwritten notes have been one of my most effective
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  relationship-building tools.
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  SPEAKER_00: Whether sent after an on-site visit,
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  SPEAKER_00: which I used to do when I was a field rep back in the 70s,
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  SPEAKER_00: 80s,
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  SPEAKER_00: and 90s,
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  SPEAKER_00: simply say,
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  SPEAKER_00: thinking of you,
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  SPEAKER_00: or thank you for the time,
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  SPEAKER_00: They've built trust in ways that the emails never could.
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  SPEAKER_00: A handwritten thank you card.
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  SPEAKER_00: I have some printed up with my slogan,
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  SPEAKER_00: customer success mastery is my customer success is my mission celebrated
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  SPEAKER_00: relationship is my goal.
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  SPEAKER_00: It's just a small personal touch that says you matter to me.
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  SPEAKER_00: You know something that really changes everything.
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  SPEAKER_00: Now,
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  SPEAKER_00: Listening to the Holy Spirit's promptings isn't just for customers,
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  SPEAKER_00: it's for family and friends too.
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  SPEAKER_00: I've had moments when someone came to mine in the middle of the night,
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  SPEAKER_00: along with a sense of urgency to pray for them.
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  And following that prompting has led to some of the most
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  meaningful conversations
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  SPEAKER_00: and moments of encouragement in my life.
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  SPEAKER_00: Acting on those nudges, these nudges is part of stewardship.
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  It reminds us that relationships are personal,
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  spiritual,
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  and eternal,
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  not just transactional.
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  SPEAKER_00: Proverbs 27 tells us the rewards of good stewardship,
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  SPEAKER_00: ongoing provision,
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  SPEAKER_00: stronger bonds,
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  SPEAKER_00: and the joy of serving with integrity and love.
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  SPEAKER_00: When we pay attention to the condition of our flock,
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  SPEAKER_00: whether that's customers or colleagues or family,
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  SPEAKER_00: We create ripples that last far beyond the moment.
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  SPEAKER_00: Today's customer success quote,
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  relationships grow when you respond to God's prompting before
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  the world gives you a
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  SPEAKER_00: reason.
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  SPEAKER_00: Lord, thank you for the relationships you've entrusted to me.
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  SPEAKER_00: And help me be attentive.
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  to your Holy Spirit's promptings,
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  whether to pray,
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  reach out,
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  or offer practical assistance.
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  Teach me to be a faithful steward who invests in the lives of
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  others with genuine
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  SPEAKER_00: care and intentionality.
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  May my actions reflect your love and create ripples of
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  significance in the
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  SPEAKER_00: marketplace and beyond.
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  SPEAKER_00: In Jesus' name, amen.
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  SPEAKER_00: Well, I've got some expanded action points here.
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  SPEAKER_00: Responding to promptings is the theme.
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  SPEAKER_00: Action point number one, acknowledge promptings.
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  When someone comes to mind unexpectedly,
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  pause to pray for them and consider reaching out.
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  SPEAKER_00: Action point number two, take immediate action.
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  SPEAKER_00: Call, email, or write a handwritten card.
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  SPEAKER_00: Don't overthink it.
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  SPEAKER_00: Just act.
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  SPEAKER_00: Just respond.
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  SPEAKER_00: Action point number three, keep a journal.
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  SPEAKER_00: Record moments when the Holy Spirit prompts you to connect.
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  Reflect later on those actions as to see how they deepened the
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  relationship.
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  SPEAKER_00: Action point number four, invest in care.
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  SPEAKER_00: Schedule regular check-ins with key customers,
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  SPEAKER_00: all customers for that matter,
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  SPEAKER_00: team members or family members.
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  SPEAKER_00: Use these times to listen and encourage.
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  SPEAKER_00: And action point number five, listen with intentionality.
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  In every interaction,
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  prioritize adding value and significance over chasing a
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  transaction.
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  SPEAKER_00: Believe me, the rewards will follow.
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  Well,
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  thank you for joining me on today's episode of Marketplace
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  Proverbs and Coffee with Ernie.
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  SPEAKER_00: I'm sharing insights from Proverbs to inspire customer success mastery.
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  SPEAKER_00: I want to be really clear here,
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  SPEAKER_00: though,
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  SPEAKER_00: that my goal is to offer practical applications from my own experience.
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  SPEAKER_00: I'm not here to teach doctrine.
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  I'm committed to staying true to God's Word and avoiding any
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  false teaching,
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  focusing only on how these verses guide us in serving with
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  integrity and wisdom and
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  SPEAKER_00: developing relationships.
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  If you hear me spreading false doctrine,
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  please call me out,
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  Ernie at Ernie.Coach.
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  I speak chapter 6,
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  24 through 26 from the Old Testament book of Numbers over you.
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  SPEAKER_00: May the Lord bless you and protect you.
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  SPEAKER_00: May the Lord make his face shine upon you and be gracious to you.
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  SPEAKER_00: May the Lord look with favor on you and give you peace.
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  SPEAKER_00: If this message encouraged you, please share it.
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  SPEAKER_00: And remember, success is temporal.
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  SPEAKER_00: Adding significance to others is infinite.
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  I look forward to our next meeting on the next episode of
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  Marketplace Proverbs and
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  SPEAKER_00: Coffee with Ernie.