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Latest / Shane Hewitt and The Nightshift

NEW - Subscriptions: Why Is Loyalty the Expensive Option?

Subscription loyalty feels backwards when a stranger gets a discount and your bill goes up. Tony Chapman helps you recognise why staying rarely earns the best offer, while a proposed alternative asks what your years of payments should actually buy.

Think you cancelled that service years ago? Tony did, too. His Adobe experience puts a price on the gap between believing a subscription is gone and discovering it's still collecting. Hear what happened when he finally made the call.

A lower bill isn't the only way to recognise a long-term customer. From entertainment perks to getting someone on…

The skinny

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