Melanie Jones | 911 Career, NENA Leadership, and Modernizing Emergency Communications
In this episode of The Wilmac Wire, hosts Emily McNulty and Steve McDonnell sit down with Melanie Jones, Executive Director of Guilford Metro 911 and Immediate Past President of NENA, for a conversation on leadership, emergency communications, and the future of 911.
With nearly four decades in public safety, Melanie shares her journey from deputy sheriff to leading one of North Carolina’s largest consolidated 911 centers. Along the way, she reflects on the mentors, experiences, and leadership lessons that shaped her career, including the importance of taking the high road, serving your team…
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