Fair, Equitable Hiring Needs a Retention Strategy (S2E14)

Looks Good on Paper · Jan 28, 2026 · 19m

Getting diverse candidates in the door is the easy part. Keeping them is where most companies quietly fail — and they usually don't notice until the people they worked hardest to recruit have already left.

Diversity hiring without a retention strategy isn't equity. It's a pipeline with a hole in it. And the cost — in team morale, employer brand, and actual dollars — compounds every time it happens.

Gillian Emerson, Head of Talent and Partnerships at Toast, knows what a retention strategy actually looks like versus what gets put in a deck. In this episode of Looks Good on Paper, she breaks…