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How a Customer Support Rep Built a 6000 Monthly Side Hustle in UX Research
In this episode of The Side Hustle Career Podcast, Lucas and Luna explore how a customer support representative turned her day-job skills into a $6,000 monthly side hustle in UX research. They break down the specific steps she took, from identifying usability gaps in her own company to landing freelance research projects with startups. The hosts discuss why empathy and pattern recognition from support work translate directly into user research, the platforms she used to find clients, and how she structures her time around a full-time job. Plus, they connect the timing of her hustle to the…
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