
S4E11: AI vs Human Intelligence: Balancing Technology and Human Touch in Insurance Agencies
Watch this episode on YouTube: https://youtu.be/GGAGltyUJgk
AI is powerful—but it’s meant to enhance human intelligence, not replace it.
We see too many agencies get caught in the shiny object trap: pouring money into tech without first investing in the people using it.
With limited resources, ask yourself:
Are we technology-rich and human poor?
Before chasing the next tool, take a step back. Would your agency benefit more from developing your team—or adding more software? The answer might reveal what’s really holding back your growth.
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