#076 - The Right to Talk to a Human
Let's talk about the last time you had to fight a machine to reach a person. Picture this. Tuesday. You're buying something ordinary — groceries, fuel, a ticket. The card declines. You try again. Declines. You check the app. "Suspicious activity detected." So you call the number on the back of the card. A voice answers. Not a person. A machine that says it's here to help. It asks for your ID number, your account number, your date of birth. Then it tells you the…
This episode of WE ARE STILL HUMAN examines the human stakes behind the right to talk to a human - where AI, identity, proof…
The skinny
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