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Resonance Season 2: Episode 4-What Leaders Tolerate They Teach
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In this episode of Resonance, Mike Ferrell, Randy Harrington, and Steve delve into the intricate dynamics of leadership, focusing on the balance between community and culture within organizations. They discuss how leaders can foster an environment that encourages open communication and empathy, emphasizing the importance of deep listening—not just to others but also to oneself. The conversation highlights the challenges leaders face when addressing face-threatening acts (FTAs) and the necessity of creating a culture where feedback is welcomed and constructive criticism is…
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