Latest / MAG 7 Daily / Ep 34: Unilever cut order handling from twenty minutes to ninety seconds for retailers.

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Ep 34: Unilever cut order handling from twenty minutes to ninety seconds for retailers. · MAG 7 Daily

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  Unilever cut order handling from 20 minutes to 90 seconds for retailers. This is MAG 7 Daily, episode
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  34. After that, an NVIDIA cage for enterprise agents, Gemini in Amazda, and a court order
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  on meta. Then the counterpoint, the thread, and the calendar. Unilever has put five Microsoft
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  agents built on Foundry onto the orders that still show up as email, a PDF, a spreadsheet,
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  or a photo. Microsoft's own write-up says the company serves about 300,000 direct
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  customers, and that 3.7 billion people use a unilever product every day. Four of the
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  agents read the message and pull the order out. A fifth checks their work. Francis Castro,
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  who runs technology for customer operations, says those pilot orders are eight times faster
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  than before. Refund claims move twice as fast. New customer onboarding is down 90%. Microsoft
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  Airsoft engineers sat with Unilever and built the claims check in under eight weeks.
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  Thousands of orders have already gone through in production.
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  In video today published the Open Shell reference architecture, a full stack for building
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  and fencing enterprise agents on top of the secure runtime it had already outlined.
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  Engineering.com carries the claims.
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  Vera Rubin NVL72 is said to deliver 30 times the throughput per megawatt on agent work.
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  Various CPUs are said to run at twice an X86 chip, and they host the OpenShell boundary.
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  Bluefield 4 runs Sentry.
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  If an agent steps outside its software fence, Sentry quarantines it in milliseconds.
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  The same software is said to lift agent capacity by as much as 20%.
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  ServiceNow says ARC, a personal agent that keeps running, is generally available.
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  Policies travel to OpenShell in Sentry, and access can be pulled across software and hardware
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  within seconds. Nvidia says the stack can sit on Amazon Web Services, Google Cloud, and Microsoft
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  Azure, including Windows through Microsoft Execution Containers, and can host agents from Google,
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  Meta, and OpenAI. Mazda Canada on October 26 turned Google Gemini on for eligible owners of the
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  new CX-5 with Google built-in. A driver can talk in ordinary language, then follow up for navigation,
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  location, maps traffic, Spotify, YouTube music, a hands-free message, or a supported control
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  such as climate.
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  A task started on the phone can continue in the car through compatible Google services.
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  Amy Fleming, Mazda Canada's president and chief executive, said the point is technology
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  that stays in the background so the driver stays on the road.
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  The Canadian Retail Network behind that car is 163 stores.
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  Apple has been blocking eMudra's compromised TLS since October 19th, in Safari, Mail,
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  and Apps that use Apple's own networking frameworks.
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  Mac rumors is drawing that from Apple's support note.
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  A researcher found weak private keys on eight of the Indian firms Intermediate Certificate
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  Authority certificates.
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  Those keys could have let someone impersonate a real site.
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  Apple says there is no evidence yet that anyone used them that way.
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  day. Most devices get the block with no software update. Command line tools on Mac OS can
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  still accept the certificates until an update rewrites the default cert file. Until then,
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  an administrator can pull the root certificates out of that file by hand. A New Mexico judge
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  on Wednesday ordered Meta to pay $25 billion over how it handled Facebook user data. Business
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  Matters reports that Meta plans to appeal. Apart from that order, the board plans to give
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  Mark Zuckerberg, who is 42, class C shares with no vote, so he could sell them against
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  a possible California billionaire tax and keep control.
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  He owns about 13% of meta and controls about 61% of the votes.
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  He told the board that selling the shares he already holds to pay that tax would drop
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  his voting power to 53%.
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  He has pledged to keep living in California for the next 8 years.
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  The tax on the ballot is a one-off 5% charge on the assets of any billionaire who lives in
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  the state on January 1st, 2026. A special committee called the talks with him
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  protracted and, at several points, contentious, and said his presence at the
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  Menlo Park headquarters was critical. Springer Nature and Google Deep Mind have
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  started a research partnership on an assistant that helps a reviewer move
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  through a manuscript, its charts and its figures, without taking the judgment away
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  from the person. Research information says a prototype is already in test. It uses
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  Google's open-source agent development kit, and it runs inside Springer Nature's private
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  Gemini Enterprise environment.
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  So the manuscripts used to build it stay on Springer Nature's own infrastructure.
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  The work sits on Google tools already in the world, scholar peer and deep review, and
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  on Springer Nature's publishing platform Snap.
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  Saskia Steinacker, Springer Nature's chief product officer, said reviewer expertise is
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  still fundamental, and that innovation and trust have to move together.
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  Seshu Ajarapu, senior director of Applied AI at Google DeepMind, said the aim is a review
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  pace that can match the volume of submissions without dropping journal standards.
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  Victor Yin now runs much of Apple's display work, after years underway Chen and John
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  Zhang.
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  Mac rumors has that from Mark Gurman.
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  Chen and Zhang have each spent about 30 years at Apple.
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  They are shifting to narrower jobs as advisors.
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  In a hand-off, Gurman says has been underway for several years.
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  teachers. October promotions made Rajesh Ambadi, Louis Sanguinedi, and Derek Schaefer
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  Vice Presidents over connectivity hardware and software. Those moves followed Johnny
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  Srujee's expanded job as Chief Hardware Officer, with hardware engineering and hardware technologies
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  both under him.
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  German also says some hardware program managers were laid off in recent weeks, as Srujee and
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  Chief Executive John Ternis take out layers of management. Elsewhere, publishers have asked
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  regulators in the European Union and the United Kingdom to block Meta's AI terms.
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  Google named Dr. Anne Claire Grammer, a licensed clinical psychologist and an adjunct clinical
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  assistant professor at Stanford, as senior clinical specialist for mental health to tighten
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  how Gemini answers those questions.
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  She wrote that more than a billion people use the Gemini app every month.
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  Amazon Web Services launched Lambda Web Functions for HTTP apps.
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  File AI signed a Strategic Collaboration Agreement with Amazon Web Services to speed outcome-driven
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  AI agents for leaders in banking, financial services, and insurance.
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  Amazon has settled a kick-back lawsuit with former AWS managers.
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  The next web says, citing GeekWire.
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  Tesla has asked a judge to void an Arkansas commission's demand for documents on its North
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  Little Rock site.
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  Apple has started handing store staff a scanner that checks a sealed iPhone and runs
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  diagnostics, so a returned box can go back on the shelf.
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  German says the rollout began earlier this month on the same hardware stores already
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  used to update a phone in the box and to put a greeting on iPhone Duo.
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  Accenture Federal Services and Google Public Sector launched Gemini Launch Pads for Federal
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  Missions.
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  The 92nd figure cuts against itself once you leave the pilot.
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  Castro's timing covers 11 markets, about 2 million orders a year still arrive in messy
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  formats out of about 20 million, and those are the orders Nova is meant to catch.
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  Unilever wants the system in more than 50 markets.
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  Inside the pilots, 95% of orders are touchless, and a person still takes the exceptions.
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  Deepalock Roy Choudry said people were apprehensive when it started.
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  The rate that matters is the touchless share after those 50 markets are live, not the share
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  inside the 11.
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  Amazon and Alphabet already share one Korean banking group.
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  More than 2,000 servers and more than 100 services for KB Financial already sit on Amazon
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  Web Services.
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  In 2020, KB became the first South Korean financial group to sign a corporate contract
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  for AWS Financial Cloud, Seoul Economic Daily Reports.
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  AWS has invited the group's AI executives and staff from KB Cookeman Bank to its Executive
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  Briefing Center.
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  Alphabet is not waiting outside. In July, KB and Google Cloud built KB Davis, a Gemini
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  tool for data analysis, and KB star Bioli, a Gemini tool for customer conversations.
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  The bank is now trying to join AWS, Google Cloud, and its own AI system so the data can
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  move among them. The 2020 deal was a second cloud, not a replacement. KB added AWS to its
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  platform Cleon, so one provider would not be a single point of failure, and so new AWS
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  technology could reach financial services faster.
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  The newer pieces models, Amazon Bedrock lets an affiliate call an outside model, including
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  Anthropics Clawed, Inside AWS Security Controls, without training that model itself.
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  Three affiliate jobs are named, an investment product information service at KBASET Management,
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  An employee development platform at KB Securities, a real estate information service at KB Cuchman
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  Bank.
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  In July this year, the bank opened the KBAI Dev Center.
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  A developer describes a function in ordinary language, and AI helps with design, coding,
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  and testing.
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  AWS supplied the technical support for that environment and for monitoring it.
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  So Amazon is in the software factory, and Alphabet already has two named Gemini tools in the
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  same group.
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  A deeper AWS briefing, which the paper says AWS asked for after looking at how KB built
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  its AI framework, is a fight for the next workload between two suppliers KB already uses.
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  For Amazon, a 2020 infrastructure account is moving into agent-style development on an
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  invitation AWS extended.
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  For Alphabet, those two Gemini tools mean any new AWS scope is one against an incumbent.
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  For KB, more of the design-to-test loop sits on a vendor runtime, and the data path between
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  the two clouds limits how far either assistant can go.
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  A KB official said an invitation to talk with senior AWS people is itself meaningful,
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  and that the group will look at more technical support and at how overseas financial firms
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  use AI.
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  Do Hey-Won wrote the piece for Soul Economic Daily.
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  It was translated from Korean by machine, and the paper warns that quotes may not match
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  the original wording. On the calendar, Apple's pro-and-tell event is Wednesday, October 28th,
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  at 10 in the morning Pacific, in Los Angeles. Mark Gurman expects 14-inch and 16-inch MacBook
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  Pros with touch-enabled OLED screens to be unveiled there. California's vote on November
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  3rd on the one-off billionaire wealth tax that Metta's Class C Award is built to let Zuckerberg pay
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  without selling voting shares. Before we go, the date still open on that Korean briefing is later
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  this month when KB's AI executives are due at Amazon's Executive Briefing Center.
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  That's Mag 7 Daily for today.
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  Nothing in this show is financial advice.
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  I'm Patrick in Vancouver.
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  See you tomorrow.
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  One more thing, if you like today's episode, our sister show SpaceX Daily is worth a spot
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  in your feed.
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  The daily companion for following SpaceX as a public company.
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  From Starship to the Stock ticker, it's one of the Narin Network's daily briefings, all
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  free at narennetwork.com. The do-positive pod is the club for people who do something about it.
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  Episodes and the dispatch wall at narennetwork.com, the DPPOD. This episode used AI voice synthesis
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  of my voice. Editorial selection and analysis are my own.