77: The CTO Guide to Scaling Operational Maturity — Lessons from Amazon to Startups
What if the biggest challenge in scaling your organization isn’t execution, but knowing where you actually are?
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In this episode, I sit down with James Webster, former Amazon engineer and founder of Sheep CRM, to unpack a deceptively simple idea that cuts through years of confusion around operational maturity. James introduces his Three Mountains model, a practical way for CTOs to assess…
The skinny
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