Do You Actually Need a CRM? Fight for Simplicity.
When does a cash-based pelvic health practice actually need a fancy CRM?
For most of us? Never.
And yes—we've made this mistake ourselves. 😬
In this episode, we're breaking down what a CRM actually is, how it's different from your EMR and email platform, and why adding more technology often creates more problems instead of solving them.
We get into:
👉 Why you probably already have a CRM (even if it's just a Google Sheet!)
👉 The difference between your CRM, EMR and email platform
👉 Why PelvicSanity went from a simple Call Log → fancy CRM → right back to the Call Log
👉 The hidden costs of tech…
The skinny
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