Latest / The DEX Show: A Show for IT Change Makers
Total Experience: IoT, AI & DEX Beyond the Device w/ Patrycja Sobera
Patrycja Sobera, Senior Vice President and General Manager of Digital Workplace Solutions at Unisys, joins the show to explore why digital employee experience is expanding far beyond laptops, tickets and dashboards. She discusses the rise of “total experience,” where endpoint, environment, IoT, service and sentiment data come together to reduce friction and improve business outcomes.
From meeting-room failures and quick-service restaurant systems to AI-driven insights, XLAs and return on experience, Patrycja explains how organizations can move from reactive IT to proactive, human-centred…
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