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296: 5 Best Practices for Surveying Your Clients
Have you surveyed your client's recently? With the economic turmoil we're facing, it's important to stay on top of how your business is doing. We don't have to ever assume why a client continues to use us, we can ask! The power of client surveys is that they give you direct insight into the thinking of your clients. We give you five things you must do to get the most out of your surveys.
Main topics:
Why you need to survey your clients
How will you do it?
Overcoming low response rates
Questions to ask
Ask a Biz Coach
Main takeaway: Surveying your clients gives you a heads up for changes on…
The skinny
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