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McDonald's AI Drive Thru · Scott & Ally on Demand

• 0:00
  SPEAKER_01: This is rather timely.
• 0:01
  SPEAKER_01: Remember the uh two hundred and fiftieth concert that uh well rapidly fell apart with all the artists except for uh Vanilla Isa is uh gonna stick it out.
• 0:09
  SPEAKER_01: Yes.
• 0:09
  SPEAKER_01: And and now it's become just they said right out it's gonna become, you know, just a giant Trump rally.
• 0:14
  SPEAKER_02: Right.
• 0:14
  SPEAKER_02: Um so because the greatest rally ever, I think is what it's called.
• 0:18
  SPEAKER_01: That's what it was.
• 0:19
  SPEAKER_01: Yeah.
• 0:19
  SPEAKER_02: And uh, you know, th that's with Donald Trump being the headliner.
• 0:23
  SPEAKER_01: That is uh yeah.
• 0:24
  SPEAKER_01: I mean I wonder what that's gonna be like, you know.
• 0:27
  SPEAKER_01: Well, anyway, you can have fun with that.
• 0:28
  SPEAKER_01: But uh, this is kind of funny and and timely because it does deal with vanilla ice, but it also deals with one of the artists that is very old school that, well, at the same time, you love who?
• 0:39
  SPEAKER_01: Johnny Cash.
• 0:40
  SPEAKER_01: Oh, I love Johnny Cash.
• 0:41
  SPEAKER_01: I just want you to listen to this because I found this and I'm like, okay.
• 0:48
  SPEAKER_00: All right, stop, collaborate, and listen.
• 0:51
  SPEAKER_00: Ice is back with a brand new invention.
• 0:53
  SPEAKER_00: Something grabs on me tightly, flows like a harpoon daily and nightly.
• 0:58
  SPEAKER_00: Will it ever stop?
• 1:00
  SPEAKER_00: Yo, I don't know.
• 1:01
  SPEAKER_00: Turn off the lights.
• 1:02
  SPEAKER_01: So weirdly catchy.
• 1:04
  SPEAKER_02: It is like a collision in my head, though.
• 1:08
  SPEAKER_00: Yes, a little bit.
• 1:09
  SPEAKER_00: Dance, go for a speaker that spoon, killing your brain like a poisonous mushroom deadly.
• 1:15
  SPEAKER_00: Play a dope melody, anything less than the best is a felony.
• 1:19
  SPEAKER_00: If it was a problem, you I'll solve it.
• 1:26
  SPEAKER_00: I mean, it's it's interesting in the web.
• 1:30
  SPEAKER_02: It's uh that's gotta be AI, right?
• 1:32
  SPEAKER_01: No, that was just a musician that decided to do a cover of Ice Ice Baby as Johnny Cash.
• 1:38
  SPEAKER_02: Oh, okay.
• 1:39
  SPEAKER_02: Excellent.
• 1:40
  SPEAKER_01: I kind of see it.
• 1:40
  SPEAKER_02: Um, did you see that McDonald's is testing AI drive-thru ordering systems?
• 1:45
  SPEAKER_01: Um, I've been convinced for the longest time.
• 1:48
  SPEAKER_01: I thought that they already had this.
• 1:50
  SPEAKER_01: Me too, when they're like, are you using the app?
• 1:52
  SPEAKER_02: Hello, ma'am! Yeah, right, yeah, totally changes.
• 1:54
  SPEAKER_01: Totally changes.
• 1:55
  SPEAKER_01: Will you be using your mobile app today?
• 1:57
  SPEAKER_01: Hey, what can I get you?
• 1:59
  unknown: Whoa.
• 1:59
  SPEAKER_01: Whoa.
• 1:59
  SPEAKER_01: All right.
• 2:00
  SPEAKER_02: Is that why you thought it was AI?
• 2:01
  SPEAKER_01: I thought it was already starting to transition that way.
• 2:04
  SPEAKER_02: Or, oh my God, this is what should happen.
• 2:07
  SPEAKER_02: So, you know how there is a ra a regular order that you have three Diet Cokes, right?
• 2:11
  SPEAKER_02: Yes.
• 2:12
  SPEAKER_02: And then if what if it saw my license plate number?
• 2:15
  SPEAKER_02: It's kind of like going to a bar where they know your order as soon as I sit down, PBR.
• 2:18
  SPEAKER_02: Yes, please.
• 2:19
  SPEAKER_01: Or you have a problem.
• 2:20
  SPEAKER_02: Or you have a problem.
• 2:21
  SPEAKER_02: But I mean, or I like a regular drink.
• 2:23
  SPEAKER_02: Although I have to tell you about something I drank over the weekend that was delicious.
• 2:25
  SPEAKER_02: So what if it was where it was my driver's license number and they already knew, but what if I changed my mind though?
• 2:32
  SPEAKER_01: Yeah, that's the thing.
• 2:34
  SPEAKER_01: So I hadn't had a fillet of fish in years, and randomly I was driving and had a hankering, and I'm like, I need a fillet of fish.
• 2:42
  SPEAKER_01: Yeah.
• 2:43
  SPEAKER_01: And so, yeah, you can't do it by the license plate.
• 2:45
  SPEAKER_01: I think the AI will work for two reasons.
• 2:48
  SPEAKER_01: One is it's still infuriating when you get the super quiet uh driving person.
• 2:56
  SPEAKER_01: They're you know, like their microphone's dying, they're like, you know, and and you can barely hear it, and you're like, I like a two cheeseburger, man.
• 3:04
  SPEAKER_01: I'm like talking to someone that's from another country.
• 3:06
  SPEAKER_01: I suddenly raise my voice, like, do you understand English?
• 3:10
  SPEAKER_01: You know, it's ridiculous.
• 3:12
  SPEAKER_01: Um, so it'll eliminate that or the bad headset, but I don't want it to get real chatty with me because it will.
• 3:18
  SPEAKER_01: It'll be like, hi, welcome to McDonald's.
• 3:21
  SPEAKER_01: What would you like to place on your order today?
• 3:23
  SPEAKER_01: And it's gonna always try to upsell me.
• 3:24
  SPEAKER_01: Would you like to add an apple pie?
• 3:26
  SPEAKER_01: How about a second fry?
• 3:27
  SPEAKER_01: How about a third diet coke?
• 3:29
  SPEAKER_01: So it's gonna do this.
• 3:30
  SPEAKER_01: I mean, it could work.
• 3:31
  SPEAKER_02: And then what am I supposed to say?
• 3:32
  SPEAKER_02: You know how you will press zero to get to an operator when we're calling for any service thing?
• 3:38
  SPEAKER_02: Yes.
• 3:38
  SPEAKER_02: Do we will we have that option of like just yelling the word zero?
• 3:42
  SPEAKER_01: Zero parson, parson, representative.