#S2.01 Reliable AI Agents: A System Problem, Not a Model Feature - Csaba Tamas (Parloa)
Csaba Tamas joins Beyond Vibe Coding to explain what enterprise AI agents look like when they move beyond the demo stage. As CPO at Parloa, he works on customer experience automation where reliability, latency, traceability and sovereignty are not abstract concerns. They decide whether an AI agent can handle real customer conversations at scale.
A core message of the episode is that agent reliability is a system problem. Csaba describes simulations and evaluations before production, agent observability after launch, policy engines for tool-call order, prompt analysis, multi-agent task…
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