Suspenders & Double Dutch: Scaling AI Without Losing the Human Touch with Vicki Deal-Williams | 143
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In this interview episode, Mallory Mejias and Amith Nagarajan sit down with Vicki Deal-Williams, CEO of the American Speech-Language-Hearing Association (ASHA), to explore how a century-old organization is thoughtfully embracing AI. Vicki shares how ASHA’s AI Innovation Day sparked a cultural shift across staff—from skeptics to the “suspenders group” eager to experiment—while reinforcing a people-first philosophy. The conversation dives into balancing governance with creativity, designing impactful AI experiences even for small teams, and building tools like an evidence-based…
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