Drew Sparks- Swell CX- The New and Improved Swell 3.0

The Nifty Thrifty Dentists · Jun 17, 2020 · 41m

Drew Sparks is the CEO of Swell CX. They were already planning developments and improvements before COVID, and have spent that time rebranding and represents their values around discover, connect, and grow.

They have always been known for their review services, but have expanded further to messaging and webchat features. Patients want to engage with you via text than pick up a phone.

Why is Swell messaging so fantastic? All messages from Swell patient connections come to a single inbox that can route to the correct people based on the topic. You can also assign a message to others so that the…